What Jobs are available for Change Management Specialist in Singapore?

• Spot inefficiencies and redesign workflows for better results
• Collaborate with teams across operations, sales, finance, and logistics
• Lead improvement projects using Lean, Six Sigma, or BPMN methodologies
• Train and support staff on new processes
• Track performance and report outcomes to management

• Degree in Business, Management, or related field
• Experience in process management or business improvement
• Strong analytical, problem-solving, and communication skills
• Familiarity with process modeling tools and improvement frameworks
• Bonus: Certifications in Lean, Six Sigma, or BPM

• Competitive salary & benefits
• Growth opportunities in a dynamic work environment
• Be part of a culture that values innovation and continuous improvement

Click to apply now through Jobstreet or you may send your updated resume to Shirley Tan (Reg No: R at 

We regret to inform that only shortlisted candidates will be notified.

Cornerstone Global Partners (License No: 19C9859)

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

As we continue to grow, we're looking for a Business Process Intern to join our team and support process improvement initiatives across our business functions. You will work closely with cross-functional teams to analyse, improve, and document business processes. This will contribute to ongoing operational and strategic initiatives that enhance efficiency, data quality, and service delivery.

At our company, we are committed to providing a meaningful internship with close mentorship, and we will work together with you to explore your potential and develop your skills.

Responsibilities:

• Conduct detailed business and process assessments to identify gaps, inefficiencies, and areas for improvement
• Map and visualize workflows (process mapping) to support analysis and process re-design
• Collaborate with project teams during implementation phases and support cross-functional initiatives
• Perform gap-fit analysis and raise issues or clarifications to project stakeholders as needed
• Conduct research, benchmarking and market analysis to identify best practices and support recommendations
• Gather and analyze data from ERP, CRM, and other systems to assist in business decision-making
• Develop and maintain dashboards or reports on KPIs and operational performance (e.g., Excel, Power BI)
• Create and update SOPs and internal documentation for business processes
• Document project progress and assist in preparing reports, training materials, and executive presentations
• Support internal audits and ensure process compliance with industry regulations
• Assist in maintaining master data and improving data quality across business systems

Requirements:

• Studies in related Business or Information Systems disciplines
• Strong analytical and problem-solving skills
• Proficient in Excel (e.g., Power Query, Pivot Tables); familiarity with Power BI or Tableau is a plus Excellent written and verbal communication skills
• Proactive, detail-oriented, and organized

• Drive automation initiatives (RPA) with ISD for process integration to enhance operational efficiency.
• Work closely among the BPOs and with regional BPMs to analyze, design ECRs & implement system solutions to meet business needs.
• Initiate projects related to Business Processes (current focus will be on Sales & CS).
• Monitor Regional Offices' compliance with established business processes.
• Define and monitor key performance indicators (KPIs) for regional processes to track their effectiveness.
• Develop and maintain risk control frameworks (IAF), strategies, and action plans to minimize risks within the business processes.

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Master's degree (e.g., MBA) is a plus.
• At least 5 years of experience in process management, process improvement in the related domain, with at least 3 years in a senior management or leadership role.
• Deep understanding of business processes in container shipping industry.
• Proven track record of owning and optimizing business processes across multiple functions or regions.
• Extensive experience in leading cross-functional teams and collaborating with multiple stakeholders (e.g., trade, finance).
• Experience in driving large-scale process transformation initiatives, including the use of automation and technology.
• Change management expertise, with the ability to lead teams through process improvements and transformations.

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

Overview
The
Business Process Analyst
will report directly to the APAC Commercial Process Lead. This position is a key part of the Global Process Team and is responsible for understanding the company's business strategy, North Star operating vision, business imperatives and capabilities, and how they affect technology imperatives and strategic initiatives. Develops interaction model for people, resources, and controls within the process constraints.
The Business Process Analyst will partner with the business, global technical business solutions, GI Controls and IT to ensure adoption of "best practices" and standardization of business architecture outputs across the company.
Responsibilities
Understand the company's business strategy, operating vision, business imperatives and capabilities, and how they affect technology imperatives.
Understand the key challenges that sponsor and key stakeholders face.
Define opportunities to create business value for the company.
Define the specific business solutions and structures needed to realize these opportunities.
Help define the performance goals, metrics, and key milestones for the proposed solutions.
Review prototypes, enterprise blueprints, and the scope of the initiatives to meet the business imperatives.
Increase the level of business and IT leaders confidence in the solution.
Identify risks and assumptions associated with the functional elements of the solution.
Advocate and drive adoption of "best practices" to ensure standardization of business architecture outputs across the company.
Work closely with solution/technical architects to deliver business architecture artifacts needed for End-to-End Architecture & Solution Architecture Approach deliverables.
Provide recommendations, and collaborate with the business to ensure solutions meet the business needs on a complex project.
Assess and diagnose business problems ranging from tactical to strategic in size and nature. Apply a wide range of business performance diagnostic methods, tools, and capabilities, both quantitative and qualitative, to analyze issues, identify root-causes, quantify problems, and effectively communicate findings and results to senior business leaders.
Work with stakeholders from across the organization to develop solutions and ideas for identified business challenges. Apply various solution development techniques through facilitated workshops, direct engagement sessions, etc. to transform process, people, organizational design, roles.
Lead business process design and improvement efforts for key business problems using common re-engineering techniques, including application of best practices and LEAN Six Sigma.
Assist in defining, analyzing, and evaluating business process &/or system requirements to solve business problems.
Critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs.
Drive and challenge stakeholders on their assumptions of how their processes can be improved.
Develop formal recommendations/solutions for review by business customers.
Contribute and develop Business Change Team Knowledge Management & Best Practices.
Develop comprehensive process designs and details to outline strategic and tactical solutions for the business.
What We're Looking For
The ideal candidate will demonstrate a passion for solving business problems, creating solutions to change the business, and working hands on the day-to-day execution of change projects and programs. Ideal candidates will have proven experience in strategic problem solving, process improvement, business analysis, program and change management, and leading execution in complex, cross-functional environment including with technology teams. Candidates must be dynamic and capable of leading and executing successfully in an ambiguous environment. Ability to persuade, communicate in written, presentation, and oral forms, and ability to lead through influence is critical to the success of this role. Candidate should have strong emotional intelligence and the ability to empathize with business stakeholders. Further, the ideal candidate will pose a strong business and commercial acumen and understanding of insurance industry.
5+ years of experience in management consulting, business operations, or process improvement roles.
Insurance industry experience in commercial P&C preferred but not required.
Strong critical thinking and analytical reasoning (quantitative and qualitative) that can be applied in a problem-solving scenario.
Lean Six Sigma certification and Visio experience.
Must have experience and expertise in applied process improvement methodologies including process mapping, root cause analysis, re-engineering, etc.
Strong PC and documentation skills, e.g. Excel and Advanced Word.
Strong written and verbal communication skills.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Benefits
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area
OP - Operations
AIG Asia Pacific Insurance Pte. Ltd.
#J-18808-Ljbffr

Overview:

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

Responsibilities:

THE ROLE:

The Business Process Improvement Partner will conduct project management and process improvement activities to support Global Operations initiatives. This person will ensure that projects are conducted in accordance with standard PMO methodologies and best practices. This key member of the project management office will support positive change, innovation, and driving cutting edge improvements to processes and procedures.

THE PERSON:

The ideal candidate will be a high-energy individual with a bachelor's degree or higher and demonstrated working knowledge of Lean Six Sigma and PMO responsibilities. A PMP certification and/or LSS belt certification is an added advantage for this role.

KEY RESPONSIBILITIES:

• Manage small to mid-size projects
• Demonstrated success of working across functional organizations, driving teams in the creation of project strategies and execution of planned work
• Ability to network, build relationships and drive effective decision-making across multiple functions and levels within the organization
• Customer focused and solution-oriented mindset approach to leading work with PMO leadership, project sponsors and stakeholders to develop solutions and project plans that deliver against objectives
• Proactively drive risk mitigation, governance, and compliance
• Excellent verbal, written and presentation skills

PREFERRED EXPERIENCE:

• Advocate for team tools and other resources
• Collaboration with team members to improve cross-functional, multi-level organizational hierarchy project participation
• Good understanding of project financial and revenue impacts/returns
• Individual hands-on management of select projects
• Return on Investment achievement across managed projects
• Risk mitigation and management
• Project key milestone achievement
• Organizational efficiency and innovation as indicated by improvements in project volume/success

ACADEMIC CREDENTIALS:

• BS/MS Electrical and Electronic Engineering, Computer Engineering, or comparable disciplines

LOCATION:

Singapore

Qualifications:

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

You will be part of the Digital Transformation team within the CFO Office to design and implement of solutions that improve processes You will partner closely with the Office of Finance, Finance Business Partners, NTU Finance Shared Services and other NTU functions in the digitalization and process redesign journey.

The role focuses on primarily on Finance processes e.g. Travel & Expense, Order to Cash, Financial Accounting & Reporting. It leverages your knowledge of the Finance function and keenness for lean process and systems workflows (e.g. SAP S4 HANA, SAC, Ariba,) to effectively assess business needs and propose solutions. The role supports the team as it seeks out opportunities to enhance processes, understand gaps, and proactively recommend options. You thrive to re-engineer processes by continuously looking for industry solutions, best practices in the market & the systems roadmaps to drive operational efficiency and elevate customer experience.

Responsibilities

• A change enabler that critically assess finance processes, system designs and workflows that brings about simplified, efficient processes and optimizes resources.
• Suggest and recommend solutions that are data-driven, applying digital transformation technologies and process automation tools.
• Support the execution of ERP roadmaps through system upgrades & enhancement, process automation & work process to support evolving business strategy.
• Support the development of functional specifications from the requirements gathered from stakeholders & users, user acceptance test phase to successfully release new or enhanced functionalities of systems; Provide post go-live support & Prepare Training/User Manuals.
• Support the development data analytics through reports & dashboard for business & operational decision-making, service level metrics and governance.
• Address queries, troubleshoot to resolve issues arising from features released; Works closely with operations & IT to determine possible fixes.
• Ensure completeness of process & functional documentation as part of governance and audit requirements.
• Support system administration of roles where necessary.
• Support audits of the finance systems & processes.

Requirements

• University Degree in Accountancy/Business Administration or Computer Science are welcome.
• Minimum 3 to 5 years' relevant experience in finance system projects and/or business process improvement initiatives.
• Experienced with Finance ERP systems, knowledge of SAP is preferred.
• Strong functional knowledge in Finance and Accounting.
• A problem solver with excellent process re-engineering skills to continuously strive for business improvement.
• Strong business acumen & ability to understand business requirements.
• Good communication & presentation skills, able to negotiate & influence effectively.
• Able to work independently and collaborate well across departments.
• Keen learner of technological tools and able to translate knowledge for business users to understand.
• Experience in project implementation and a good understanding of finance process, workflows, and best practices.
• Experience in writing business rules to automate financial process, workflows and/or reports.

We are looking for an experienced Deputy Manager, Business Process for one of our shipping clients. The position sits between operations, process improvement, and IT systems coordination, aimed at driving efficiency, automation, and data-driven decision-making across global shipping operations. The ideal candidate would have at least five years of experience in business process management and automation projects within a shipping company.

Key Responsibilities:

·    Systems Project Support & IT Coordination: Systems support for operational modules/systems and collaborate with the IT team and/or external vendors on requirement gathering, testing and effective completion of development of new systems/enhancements. For transversal processes, to work with Project New Age team.

·    Performance Analysis & Reporting:

·    Own report generation, circulation and analysis of results for OPPC performance reports including but not limited to Agency KPIs, Terminal Velocity. Identify areas for improvement and implement corrective actions in collaboration with OPPC teams, ROs and agencies

·    Work with OPPC Departments to identify reporting requirements and function as the Tableau/Power BI superuser

·    Presentation Development & Visual Communication: Create high-quality presentations using Microsoft PowerPoint for internal and external stakeholders. Must be highly proficient in PowerPoint, with a creative approach to visual storytelling and the ability to tailor content across a variety of topics and audiences.

·    Process Design & Optimization: Support the design and continuous improvement of business processes to drive operational efficiency, enhance performance, and reduce costs where possible (including drafting of standard operating procedures and drawing process flows). Work closely with Project New Age team on transversal processes.

·    Gap Analysis & Resolution: Identify inefficiencies and process gaps in OPPC related operations workflows across HQ, ROs and agencies, recommending and implementing approved corrective actions to streamline operations.

·    Process Improvement & Automation: Continuously look out for opportunities to improve processes and work on automating key operational transactions to reduce manual efforts and enhance overall productivity.

·    Efficiency Initiatives Support: Assist to consolidate the division's efficiency initiatives

·    Ad-Hoc Project Assistance: Support various ad-hoc projects across different OPPC departments, including Liner Operations, Ports & Terminals, Special Cargo, and Dangerous Goods (DG), as needed, ensuring smooth project execution.

·    Other Duties as Assigned: Perform additional responsibilities as required to meet the evolving needs of the division.

Requirements:

·    Recognized Degree preferably in Maritime, Business Analytics or IT related disciplines

·    Minimum 5 years working experience in Liner Shipping, preferably in areas related to operations, with at least 2 years in a supervisory or mid-management role

·    Marine Operations Systems product design experience will be an advantage

·    Experience with Business process management and automation projects preferred

To apply, please send your CV to - .

We regret that only shortlisted candidates will be notified. Thank you for your understanding

• Implement and develop solutions to improve business processes.
• Communicate effectively with stakeholders at all levels.
• Break down complex problems into manageable components.
• Use Microsoft suite and data visualisation tools proficiently.
• Translate business questions into analytical tasks and actionable insights.
• Apply Lean Six Sigma methodologies (Green Belt/Black Belt preferred).
• Demonstrate knowledge of BPM, RPA, API, and AI/ML technologies.
• Use JIRA and Confluence tools for project management and documentation.
• Present future "to-be" solutions to diverse audiences.
• Lead and communicate requirements to both onshore and offshore teams.
• Build consensus among stakeholders and navigate organisational dynamics.
• Design accurate and effective architectural solutions using digital tools and statistical models.
• Collaborate with cross-functional teams to understand business needs and implement process improvements.
• Design and present intuitive data visualisations for non-technical audiences.
• Create and present performance metrics to measure the impact of process improvements.
• Document business process flow charts using BPMN principles.
• Prepare Process Definition Documents (PDD) and Standard Operating Procedures.
• Identify opportunities for process automation and improvement.
• Collect and analyse data from various sources to identify trends and areas for optimisation.
• Apply process mapping techniques to identify bottlenecks and redundancies.
• Focus on extracting insights from data to eliminate inefficiencies and optimise workflows.
• Work closely with business stakeholders to assess processes and communicate requirements.
• Ensure compliance with project schedules, communicating risks and issues as needed.
• Collaborate with change management teams to support early adoption of new processes.
• Review and manage UAT test plans, triage, and defect management.
• Write test cases and manage backlog to align with strategic goals.

• Strong analytical and strategic thinking.
• Attention to detail and structured organisation.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Experience in automation and consulting, with a focus on business analysis in digital transformation.