109 Certified Meeting Professional jobs in Singapore

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (2 – 3 years of relevant experience in upscale luxury hotels) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are seeking a highly skilled and organized Event Management Specialist to join our team. In this role, you will be responsible for planning, coordinating, and executing end-to-end event projects.

• The ideal candidate will have excellent communication skills, be able to work under pressure, and possess strong attention to detail.
• A bachelor's degree in hospitality management, event management, or a related field is preferred.

1. Event Planning: Develop and implement event concepts, manage timelines, and ensure smooth execution of events.
2. Client Communication: Liaise with clients to understand their needs and provide strategic proposals.
3. Vendor Management: Negotiate and manage contracts with vendors, ensuring quality service and best value.
4. Logistics: Oversee on-site event operations, including setup, registration, and show-flow.
5. Financial Management: Manage budgets, track expenses, and analyze financial reports.
6. Team Collaboration: Lead and coordinate internal teams, including designers, logistics, and marketing.

• A competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for career growth and professional development.

If you are a motivated and experienced Event Management Specialist , please submit your application, including your resume and a cover letter, to (insert contact information).

Job Description:

The role of the Event Management Director is a vital position that requires strong leadership skills and experience in event planning, management, and execution. The primary goal of this position is to drive the results of the sales and operations team through organizing and carrying out various activities to produce successful events.

About the Role:

This position involves overseeing the day-to-day sales and operations, maintaining great ongoing relationships with current customers and partners, and offering new ways to grow partnership collaboration. Additionally, the Event Management Director will be responsible for establishing strategies based on analyses of budgets, staffing, and customer needs, as well as implementing best practices to ensure timely execution of show operations in a cost-effective manner.

Critical Success Factors:

To excel in this role, the ideal candidate must have exceptional client relationship and leadership skills, strong verbal and written communication skills, and the ability to tactfully modify behavior to accommodate changing conditions and situations. They should also be very organized, detail-oriented, and data-driven in juggling multiple projects.

Required Skills and Qualifications:

">
• Diploma, B.S./B.A. or equivalent working experience in an appropriate discipline
">
• Minimum five years proven experience working in an exhibition, conference, and/or event environment
">
• 3+ years of product marketing and/or MICE sales role experience
">
• Understanding of semiconductor manufacturing is a plus
">
• Proficiency in computer and internet software skills such as MS Office, etc.
">
• Demonstrated leadership and teamwork capabilities required
">

About Us:

We are a global industry association representing the electronics manufacturing supply chain, connecting over 3,000 member companies and 1.3 million professionals worldwide. Our mission is to create connections that help our members prosper, create new markets, and address common industry challenges together.

Key Responsibilities:

">
1. Standardize all events and exposition logistical processes - work with internal and external stakeholders to plan, produce, and manage annual exhibitions and other events.
">
2. Manage overall show operations' performance - ensure show projects are completed within budget and meet the gross margin target.
">
3. Develop and execute strategies for increasing attendees (exhibitors and visitors) satisfaction based on analyses of client satisfaction surveys.
">
4. Sale booth space and sponsorship, manage floor plans, and special exhibit areas - closely coordinate exhibition plan with marketing functions to optimize exhibit and sponsorship sales.
">
5. Draft long-term planning for show operations and pricing.
">

What Success Looks Like:

In this role, you will collaborate with senior management and other marketing teammates to align our internal goals with new and existing partner relationships, create a systematic process-driven approach to customers, partners, and membership outreach and relationship management, and help SEMI enhance its membership value by providing members the tools and conferences they need to capture more business and a reason to return next year.

• Develop creative ideas and concepts for event proposals
• Assist in the preparation of event items
• Work closely with the team to execute events
• Communicate effectively with various stakeholders involved in the event
• Provide on-site support for events and other ad-hoc duties

• Entry-level position
• Effective written and verbal communication skills
• Proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Attention to detail
• Good learning attitude
• Initiative approach towards work

• Medical claims
• Near Taiseng MRT Station
• Smart casual attire

Shortlisted candidates will be invited for a zoom interview.

**Job Title:** Event Management Coordinator

About the Role:

The Event Management Coordinator will oversee the operations of the entire Momentum Club, ensuring seamless guest experiences. This includes coordinating activities to maximize satisfaction and ensuring pre-arrival preparations are carried out for all bookings.

Key Responsibilities:

• Conduct a detailed check of breakfast and cocktail setups to meet established standards.
• Record inventory levels to maintain smooth operations.
• Maintain equipment in the Momentum Club to ensure continuous usability.
• Manage boardroom reservations, operations, and services to optimize revenue through room rentals.

Requirements:

• At least 1 year of experience.
• Able to work rotating shifts.

• Plan, organise, and execution events (physical, hybrid, and virtual), including conferences, webinars, seminars, and trade shows, involving government and industry leaders.
• Build and maintain strong relationships with stakeholders, both internal and external, ensuring event objectives align with business goals.
• Demonstrate excellent communication skills to effectively collaborate with team members and stakeholders, ensuring clarity and alignment throughout all project phases.
• Efficiently manage time to prioritise tasks and meet deadlines in a fast-paced work environment.
• Manage event budgets and negotiate contracts with vendors whilst ensuring high-quality experiences, under the supervision of the Events lead.
• Track and manage event inventory, supplies, and equipment.
• Coordinate event setup, including venue selection, catering, and AV support for events and webinars.
• Perform any other duties as assigned.

• Diploma/Degree in Event Management or a related discipline.
• Minimum of 2-3 years of experience in planning and executing events, preferably in a professional services or B2B environment.
• Strong team player with excellent collaboration skills to work across multiple stakeholders to deliver optimal results.
• Familiarity with various webinar platforms, including Webex, PGI GlobalMeet, and Microsoft Teams.
• Flexible approach to handle fluctuating work volumes and the ability to work under pressure.
• Proactive, resourceful, multitasker with strong organisational, time management, and follow-up skills.
• Proven ability to work independently and take ownership.
• Knowledge and experience using key marketing automation and business applications, including Salesforce Marketing Cloud and Envoy.
• Ability to think creatively and innovatively, offering out-of-the-box ideas.
• Fluent in professional English; proficiency in Mandarin is an advantage.

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (2 – 3 years of relevant experience in upscale luxury hotels) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Event Management Executive be part of their Event Management Team for ongoing transformation projects. They are located in the Central Area, easily accessible.

Responsibilities of Event Management Executive:

• Responsible for preparing meeting materials, minutes, and organizing meetings and social events.
• Serve as the main liaison for tenants, addressing inquiries and concerns professionally while maintaining regular communication to understand their needs and drive improvements.
• Manage tenant feedback and surveys to enhance satisfaction.
• Handle and resolve tenant issues efficiently, ensuring proper documentation of resolutions.
• Plan and implement initiatives to improve tenant engagement and retention, including events and community-building activities.
• Work closely with the operations team to ensure timely maintenance and service delivery.
• Supervise the concierge team to maintain a high level of customer service.
• Stay updated on market trends and competitor activities to identify opportunities for enhancing tenant experience and attracting new tenants.
• Prepare accurate reports, budgets, and forecasts for management review.
• Manage property expenses, including invoice processing, and ensure compliance with policies and regulations.

Requirements:

• Diploma or Degree in a related field.
• 3 to 5 years of relevant experience.
• Experience in placemaking or event management in property industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address:
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin