37 Centre Supervisor jobs in Singapore

Job Responsibilities :

• Lead a team to manage the daily operations of the childcare centre according to the school's policies and quality standard.
• Manage the teaching staff to develop and deliver the Montessori curriculum.
• Communicate with parents effectively, and build rapport and trusted relationships with parents.
• Able to do Centre sales and focus on Enrolment.

Job Requirements :

• Singaporean / Permanent Residents
• Minimum Diploma in Early Childhood Care and Education - Leadership (DPL & DPT)
• Must have at least 1 year of relevant work experience in preschool setting.
• Strong leadership, able to lead and manage a team positively.
• High sense of responsibility and positive work attitude.
• Excellent communication and interpersonal skills.
• Able to work on weekends.

Any 5 days (weekends inclusive), 830am-6pm/11am-830pm

Location: Central (Queenstown Region)

• AWS + VB Provided
• Up to $3,200
• Usual MOM regulated benefits
• Good Working Environment
• Low turn-over rate

Job Scope:

• Supervise a team of customer service representatives handling Calls (e.g., order status, delivery issues, stock availability).
• Monitor daily call volumes, agent performance, and quality of service.
• Handle escalated customer queries and complaints with professionalism and resolution-focused approach.
• Ensure prompt communication between call centre and SCM/logistics/warehouse teams.
• Monitor and report on key performance indicators (KPIs), including average handling time, customer satisfaction, and first call resolution.
• Maintain accurate records of customer interactions and transactions in CRM systems.
• Assist in resource planning, shift scheduling, and team rostering.

Interested applicants may click apply now wa.me/ or email

EA license no: 04C3537

EA personel no: R

Estele Chai

Salary: up to $4000 + 1m completion bonus

Duration: 1 year

Working Days & Hours: Monday to Friday office hours

Location: Ubi

Job Description:

supervise a team of 20-40 agents

Job Requirements: Min Diploma in any course w min 3-4 yrs of relevant experience in supervision in call centre environment

Interested candidates, please submit your resume to:

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R

Key Responsibilities

• Manages all aspects in terms of smooth management of centre operations.
• Optimise client capacity for safe care delivery according to MOH guidelines
• To meet MWA objectives i.e. to serve clients irrespective of religion, race & language
• Develop forward plans and implement constructive, engaging and functional activities for clients
• Establish, review and improve SOPs, systems and processes
• Plan and organize person-centred activities for clients
• Perform holistic assessment (bio-psycho-social-emotional) as necessary
• Coordinates new admissions and discharges of centre clients
• Assist to review current practices to identify areas for improvement to maintain standard of care.
• Assist to reinforce the standard practices in accordance with organization policies and guidelines.
• Enable staff to assume responsibilities for patient care with delegation, support and coaching.
• Recruit, supervise and engage volunteers to assist in carrying out programmes for clients
• Develop rules, boundaries, structure and routines to ensure conducive environment for learning

Requirements:

• Minimum one year of supervisory experience, preferably in eldercare/ community setting

If you are interested in exploring this role or other current openings in the market, kindly email me at with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. W

Location: East

Salary: Up to $4K

Job Scope:

• Lead and supervise the call center team to ensure they meet the company's customer service standards.
• Resolving escalated customer complaints and issues in a professional manner
• Resolve complicated customer complaints or disputes that team cannot handle in a professional manner
• Provide training, feedback and coaching for call center representatives and deal with escalated customer issues.
• Conduct regular reviews of employee performance and manage any disciplinary issues
• Assisting in the development and implementation of policies and procedures
• Managing staff scheduling to ensure adequate coverage during operating hours (all 3 shifts).
• Collaborating with management on staff hiring, training, and performance evaluations
• Conduct regular audits to ensure the call center is functioning well and meeting all compliance standards.
• Reporting on performance metrics and implementing strategies to improve KPIs
• Analyze data and statistics from call center operations and use them to improve performance and processes.
• Maintaining a high level of knowledge about products or services offered
• Ensure compliance with data privacy regulations and best practices.
• Ensure all equipment status are properly recorded and updated.

Job Requirements:

• Min. Diploma in any field
• Min. 2-3 years experience in call centre with supervisor experience

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Responsibilities :
Lead a team to manage the daily operations of the childcare centre according to the school's policies and quality standard.
Manage the teaching staff to develop and deliver the Montessori curriculum.
Communicate with parents effectively, and build rapport and trusted relationships with parents.
Able to do Centre sales and focus on Enrolment.
Job Requirements :
Singaporean / Permanent Residents
Minimum Diploma in Early Childhood Care and Education - Leadership (DPL & DPT)
Must have at least 1 year of relevant work experience in preschool setting.
Strong leadership, able to lead and manage a team positively.
High sense of responsibility and positive work attitude.
Excellent communication and interpersonal skills.
Able to work on weekends.
#J-18808-Ljbffr

Any 5 days (weekends inclusive), 830am-6pm/11am-830pm

Location: Central (Queenstown Region)

• AWS + VB Provided
• Up to $3,200
• Usual MOM regulated benefits
• Good Working Environment
• Low turn-over rate

Job Scope:

• Supervise a team of customer service representatives handling Calls (e.g., order status, delivery issues, stock availability).
• Monitor daily call volumes, agent performance, and quality of service.
• Handle escalated customer queries and complaints with professionalism and resolution-focused approach.
• Ensure prompt communication between call centre and SCM/logistics/warehouse teams.
• Monitor and report on key performance indicators (KPIs), including average handling time, customer satisfaction, and first call resolution.
• Maintain accurate records of customer interactions and transactions in CRM systems.
• Assist in resource planning, shift scheduling, and team rostering.

Interested applicants may click apply now wa.me/ or email

EA license no: 04C3537

EA personel no: R

Estele Chai

This role involves managing the day-to-day operations of a beauty centre, including scheduling and staffing. The successful candidate will have excellent leadership skills and be able to motivate a team to deliver high-quality customer service.

The supervisor will also be responsible for ensuring the centre meets cleanliness and health and safety standards, monitoring inventory levels, and handling customer complaints.

In addition, the ideal candidate will have experience in developing and implementing marketing strategies and promotions, and be able to track sales and service performance.

To succeed in this role, you will need:

• Proven experience in a supervisory or managerial role within a beauty or spa environment
• Diploma or certification in Beauty Therapy, Cosmetology, or related field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-focused approach
• Good organizational and time management skills
• Ability to work flexible hours, including weekends and holidays as needed

We offer a competitive salary package and opportunities for professional development. If you are a motivated and experienced individual looking for a new challenge, please apply.

A beautiful career awaits you.

• In charge of running the overall operations of the centre.
• Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties)
• Manage and lead a team of teachers in a school-based student care setting.
• Continuously train and motivate Programme Staff.
• Evaluate and constantly improve the staff classroom management skills.
• Able to counsel students with behavioral / disciplinary issues.
• Provide weekly and monthly reports for management.
• In charge of yearly events and activities of the centre.

• Candidate should possess at least Diploma.
• Student Care related course certificates will be advantageous
• 2 years of working experience in the related field
• Excellent communication skills
• Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling