910 Center Staff jobs in Singapore
Data Center Technician, Data Center Operations
Posted today
Job Viewed
Job Description
Minimum qualifications:
- Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Experience with networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in maintenance and monitoring of server systems.
- Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
- Experience working within a data center or network operation center environment.
- Experience in project management and leadership, and collaborating and partnering with teams.
- Experience with Linux operating systems.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, seperately.
Data Center Operations Trainee
Posted 6 days ago
Job Viewed
Job Description
We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.
You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
Key job responsibilities
There is never a dull moment as each day presents itself with different challenges. Some of the key exposures are:
- Perform installation and configurations on Data center Servers and Network systems
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Work within a ticket-based environment and work on systematic problem resolution
- Movement of equipment with assisted lifting machinery.
- Maintain high system reliability by prioritizing trouble tickets
- Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
- Participate, lead and deliver small to mid-scale projects including Data Center rollout
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant working experience
- Basic knowledge of Cloud computing technologies and IT system hardware and network concepts
- Passionate about IT infrastructure and hardware
Preferred Qualifications
- Familiar with Linux operating system.
- Experience of server operation system level development, familiar with server hardware components and basic troubleshooting
- Experience of Networking setup and configuration.
- Experience in writing software programs
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Data Center Operations Specialist
Posted today
Job Viewed
Job Description
Embark on a challenging role in our Data Center Engineering Operations team. You will have the opportunity to work with advanced technologies, contributing to the success of our infrastructure operations.
As a member of this team, you can expect to be part of a dynamic environment that fosters growth and innovation. Our team is responsible for maintaining the physical infrastructure of our data centers, ensuring operational excellence in safety, security, availability, productivity, capacity, efficiency, and cost.
The ideal candidate will possess strong technical skills in electrical and mechanical engineering, with experience in data center maintenance or critical space facilities. Excellent communication and coordination skills are also essential for success in this role.
- Electrical / Mechanical engineering related discipline required.
- Interest in maintenance of a Data Centre or Critical space facility.
- Strong attention to detail required.
- Ability to prioritize in complex, fast-paced environment.
- Eagerness to learn/Motivated/Self-starter.
- Good communication and co-ordination skills.
- Data Center Engineering/Operations Experience preferred.
Key skills include:
- Switches
- Troubleshooting
- Strong Attention To Detail
- Hardware
- Data Center
- VMware
- SAN
- Electrical
- Auditing
- Windows Server
- Windows
- ITIL
- Cabling
- Linux
- Mechanical Engineering
- Ability to Prioritize
Data Center Operations Trainee
Posted today
Job Viewed
Job Description
We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.
You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
Key job responsibilities
There is never a dull moment as each day presents itself with different challenges. Some of the key exposures are:
• Perform installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including Data Center rollout
Basic qualifications
• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant working experience
• Basic knowledge of Cloud computing technologies and IT system hardware and network concepts
• Passionate about IT infrastructure and hardware
Troubleshooting
Operation
Computer Engineering
Hardware
Data Center
Information Technology
Computer Hardware
Reliability
Linux
Amazon Cloud
Technical Support
Data Center Operations Manager
Posted today
Job Viewed
Job Description
About NK Securities Research:
NK Securities Research is a leading financial firm that leverages cutting-edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High-Frequency Trading across different asset classes. With a focus on innovation, entrepreneurship, and collaboration, we aim to foster a dynamic work environment that reflects a startup culture.
Role Overview:
As the DC Operations Manager, you will be the linchpin of our high-frequency trading operations, ensuring optimal performance of our production clusters. Your role is crucial in managing on-site operations, optimizing infrastructure, and driving innovation in our state-of-the-art trading environments. You will also be responsible for leading infrastructure projects, ensuring seamless scalability, and enhancing system efficiency.
Key Responsibilities:
Data Center Operations & Coordination:
Manage the day-to-day operations in our data centers.
Ensure seamless coordination of on-site tasks, including hardware installation, maintenance, and troubleshooting.
Maintain the smooth functioning of trading infrastructure to minimize downtime and maximize operational efficiency.
Infrastructure & Project Ownership:
Drive infrastructure-related projects end-to-end, from planning and resource allocation to implementation and post-deployment reviews.
Lead initiatives to scale, optimize, and upgrade infrastructure in line with business and trading growth.
Take ownership of timelines, budgets, and cross-functional coordination.
Hardware and Software Deployment:
Oversee the setup and initial installation of all hardware and software.
Ensure systems are operational and optimized for trading performance.
Configure servers, network devices, and storage systems to meet the demanding requirements of high-frequency trading.
Health Monitoring and Reporting:
Monitor and report on the health of hardware deployed in our data centers.
Use monitoring tools, analyze performance metrics, and provide regular status updates to relevant stakeholders.
Identify and address potential issues before they impact trading operations.
Rack Management and Verification:
Verify rack configurations after any changes or maintenance activities.
Ensure proper cable management, airflow optimization, and correct labeling to maintain an organized and efficient data center environment.
Inventory Management:
Maintain accurate records of server inflow and outflow.
Track hardware assets, manage spare parts, and ensure necessary equipment availability.
Manage vendor relationships, including placing orders and negotiating terms.
Avoid bottlenecks in the supply chain and ensure timely delivery of hardware and services.
Cross-functional Collaboration:
Work closely with software developers and system administrators to ensure smooth operations in colocations and data centers.
Understand the technical requirements of trading systems and implement necessary infrastructure.
Process Improvement and Automation:
Identify areas for optimization and propose solutions.
Implement automated processes to enhance efficiency and reduce manual interventions.
Capacity Planning:
Plan for future data center capacity needs to support the company's growth.
Qualifications:
Bachelor's degree in Computer Science, Electrical Engineering, or a related field from a top-tier institution.
10+ years of experience in managing large-scale data center or infrastructure operations.
Proven experience in leading cross-functional infrastructure projects.
Strong understanding of server hardware, network equipment, and data center design principles.
Hands-on experience with automation tools, scripting, and monitoring systems.
Strong problem-solving skills and aptitude for understanding complex systems.
Strong communication and stakeholder management skills.
Process-oriented mindset with a focus on automation.
High level of accountability and ownership of work.
Willing to work extended hours or weekends as necessary.
Ability to provide 24x7 on-call support in emergency situations.
What We Offer:
Competitive salary package.
Opportunity to work in a dynamic and collaborative environment.
Career growth and development opportunities.
Catered breakfast and lunch.
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Data Center Operations Trainee
Posted today
Job Viewed
Job Description
We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.
You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
Key job responsibilities
Perform installation and configurations on Data center Servers and Network systems
Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
Work within a ticket-based environment and work on systematic problem resolution
Movement of equipment with assisted lifting machinery.
Maintain high system reliability by prioritizing trouble tickets
Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
Participate, lead and deliver small to mid-scale projects including Data Center rollout
Basic qualifications
Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant working experience
Basic knowledge of Cloud computing technologies and IT system hardware and network concepts
Passionate about IT infrastructure and hardware
#J-18808-Ljbffr
Data Center Operations Trainee
Posted today
Job Viewed
Job Description
Job ID: | Amazon Asia-Pacific Resources Private Limited (Singapore)
We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.
You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
Key job responsibilities:
Perform installation and configurations on Data center Servers and Network systems.
Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
Perform storage media (HDD, SSD etc.) sanitization and destruction tasks.
Work within a ticket-based environment and work on systematic problem resolution.
Movement of equipment with assisted lifting machinery.
Maintain high system reliability by prioritizing trouble tickets.
Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
Participate, lead and deliver small to mid-scale projects including Data Center rollout.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant working experience.
• Basic knowledge of Cloud computing technologies and IT system hardware and network concepts.
• Passionate about IT infrastructure and hardware.
PREFERRED QUALIFICATIONS
- Familiar with Linux operating system.
- Experience of server operation system level development, familiar with server hardware components and basic troubleshooting.
- Experience of Networking setup and configuration.
- Experience in writing software programs.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
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Data Center Operations Trainee
Posted 4 days ago
Job Viewed
Job Description
We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.
You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
Key job responsibilities
There is never a dull moment as each day presents itself with different challenges. Some of the key exposures are:
• Perform installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including Data Center rollout
Basic qualifications
• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant working experience
• Basic knowledge of Cloud computing technologies and IT system hardware and network concepts
• Passionate about IT infrastructure and hardware
Data Center Operation Technician, Data Center Operations
Posted today
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region
Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
- You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
- Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced technicians may assist in training less experienced members of the team.
- Involves covering 24x7 shift rotation
A day in the life
You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Show a strong aptitude for troubleshooting and problem solving
You will be involved with site management and maintain tidiness in operation areas
Your role involves covering 24x7 shift rotation
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Computer/Server hardware troubleshooting experience required
- Computer networking including Fiber troubleshooting experience and theory
- Min. 2+ years experience in relevant field
Preferred Qualifications
- LINUX Operating System, Hardware or Networking certifications.
- Knowledge in cloud computing environments.
- Understanding of IT service management and Data Center environment safety and security.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Data Center Operation Technician, Data Center Operations
Posted 6 days ago
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region
Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
- You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
- Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced technicians may assist in training less experienced members of the team.
- Involves covering 24x7 shift rotation
A day in the life
You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Show a strong aptitude for troubleshooting and problem solving
You will be involved with site management and maintain tidiness in operation areas
Your role involves covering 24x7 shift rotation
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Experience with computer hardware troubleshooting and repair
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- 2+ years of relevant work experience
Preferred Qualifications
- Knowledge of cloud computing concepts
- Knowledge of data center infrastructure design, operations, or delivery
- LINUX Operating System, Hardware or Networking certifications.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.