334 Case Management jobs in Singapore

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit or follow us on Facebook, Instagram, and LinkedIn.

RESPONSIBILITIES

Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

1. Admissions & Referral Management

• Manage nursing home referrals and admissions, ensuring smooth resident transitions
• Extract, organize, and update referral information in digital systems
• Prepare and organize admission documents

1. Financial & Scheme Coordination

• Assist residents and families with financial assistance applications
• Ensure timely Household Means Testing updates and generate monthly reports
• Collect payments, activate GIRO, and coordinate with Finance

1. Resident & Family Engagement

• Support resident's journey from admission till end of life and act as point of contact for them and their caregivers
• Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
• Support resident-centered events such as Family Day and bedside memorials

1. Administration & Coordination

• Maintain accurate resident records and profiles in digital systems
• Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
• Act as Single Point of Contact for AIC matters and ad-hoc requests
• Support multidisciplinary meetings and huddles as required
• Assist with Medifund administrative requirements

• Minimally a diploma, with relevant experience in healthcare, social services, or administration
• At least 1 year of experience in healthcare, eldercare, or community service settings in Singapor
• Familiarity with geriatric care, nursing home operations, or community services (preferred
• Experience handling financial assistance schemes or case coordination (preferred)
• Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)

• Strong communication and interpersonal skills
• Organizational and time management skills
• Empathy and a resident-centered mindset
• Ability to work independently and collaboratively in a team

Key Responsibilities:

• Manage referrals, admissions, and prepare related documents
• Assist families with financial schemes, updates & payment matters
• Act as point of contact for residents/caregivers from admission to end-of-life care
• Handle enquiries on admissions, financial support & care services
• Maintain resident records, track payments & support audits/compliance
• Coordinate with care teams on case matters
• Support selected family engagement events & meetings

Requirements:

• Diploma in healthcare, social services, or administration
• At least 1 year experience in healthcare, eldercare, or community services
• Strong communication, coordination & interpersonal skills

Interested candidates are invited to email your resume to:

Jenalyn Ooi Huai Sian (R )

Recruit Express Pte Ltd | Company Reg. No. W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

• Conduct case supervision

• Ensure submission of casefiles for checks and check casefiles for accuracy and

integrity

• Collaborate with external stakeholders and other teams to bring about best

outcomes and provide quality interventions to residents

• Oversee admission referrals

• Oversee CANS issues as administrator - to liaise with CANS team for CANS issues,

apply for new accounts, resurrect accounts and verify CANS users

• Support case conferences

• To vet reports for submissions (e.g., RC4 reports and updates, IRs etc)

• To mentor and support junior Caseworkers

• To be the liaison for art therapist interns, counsellor interns and social work interns

• To collate monthly and quarterly statistics

Requirements

• Atleast 3 years of Casework experience
• Residential setting experience would be a plus
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to:

EA License No.: 13C6305

Registration No.: R (EE MA MICHELLE DERRICKA BAGUN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

MINDEF

Permanent

Closing on 28 Sep 2025

What the role is

You manage complex and cross-functional escalated cases while leading a team of Integrated Case Managers, performing secretariat duties for Quality Service Meetings, and working to improve service personnel experience through multi-domain issue resolution.

What you will be working on

• Manage escalated Army feedback cases
• Develop quality, responsive and consistent formal replies to respond to feedback providers
• Perform secretariat duties
• Develop initiatives that enhances Quality Service for the Army
• Perform analysis of cases
• Report key performance indicators
• Oversee frontline customer service and systems operations
• Generate health status reports and performance of team
• Maintain training materials
  Challenge(s)
• Managing complex multi-domain issues
• Ensuring timely case resolution
• Coordinating across departments
• Maintaining response quality
• Balancing stakeholder needs

What we are looking for

• At least 2 years of experience in Human Resource (HR)
• Strong writing abilities
• Excellent interpersonal and communication skills
• Competent in Microsoft 365 productivity tools
  Appointment will be commensurate with your experience.
  Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 28 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit or follow us on Facebook, Instagram, and LinkedIn. Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home.

Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

• Admissions & Referral Management

• Manage nursing home referrals and admissions, ensuring smooth resident transitions

• Extract, organize, and update referral information in digital systems

• Prepare and organize admission documents

• Financial & Scheme Coordination

• Assist residents and families with financial assistance applications

• Ensure timely Household Means Testing updates and generate monthly reports

• Collect payments, activate GIRO, and coordinate with Finance

• Resident & Family Engagement

• Support resident's journey from admission till end of life and act as point of contact for them and their caregivers

• Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.

• Support resident-centered events such as Family Day and bedside memorials

• Administration & Coordination

• Maintain accurate resident records and profiles in digital systems

• Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
• Act as Single Point of Contact for AIC matters and ad-hoc requests
• Support multidisciplinary meetings and huddles as required
• Assist with Medifund administrative requirements

• Minimally a diploma, with relevant experience in healthcare, social services, or administration
• At least 1 year of experience in healthcare, eldercare, or community service settings in Singapor
• Familiarity with geriatric care, nursing home operations, or community services (preferred
• Experience handling financial assistance schemes or case coordination (preferred)
• Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)

• Strong communication and interpersonal skills
• Organizational and time management skills
• Empathy and a resident-centered mindset
• Ability to work independently and collaboratively in a team

• Admissions & Referrals: Manage nursing home admissions, update referral information, and prepare documents.
• Financial Coordination: Assist with financial aid applications, Household Means Testing, reports, payments, and GIRO setup.
• Resident & Family Support: Serve as main contact for residents/caregivers, handle enquiries, and support resident-centered events.
• Administration & Coordination: Maintain accurate records, track payments, liaise with banks/HDB, manage AIC matters, and support meetings.

Requirements:

• Diploma holder with at least 1 year of experience in healthcare, eldercare, or community service in Singapore.
• Background in healthcare, social services, or administration.
• Familiarity with geriatric care, nursing home operations, or community services preferred.

To submit your application, please apply online to - or call for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Working Location: North East, Hougang

We are seeking a compassionate and organized Case Management Assistant to support our Psychiatric Rehab team in delivering holistic, person-centered care to individuals with mental health conditions. This role involves assisting in assessments, care coordination, and psychosocial support to promote recovery and community integration.

• Assist Centre Manager/Medical Social Worker/Psychologist in conducting client assessments and developing care plans.
• Support clients and caregivers with psychosocial interventions and community resources.
• Coordinate referrals and follow-ups with healthcare providers and social service agencies.
• Participate in home visits, community outreach, and multidisciplinary team meetings.
• Maintain accurate documentation and contribute to service audits and reviews.

• Diploma or Degree in Social Work, Psychology, Nursing, Counselling, or related fields.
• Registration with relevant professional bodies (e.g., Singapore Nursing Board, Allied Health Professionals Council, Singapore Association of Social Workers) would be preferred.
• Minimum 1–3 years of experience in mental health, geriatric, or community care settings.
• Familiarity with psychiatric rehabilitation principles is advantageous.
• Strong interpersonal and communication skills, with a commitment to client confidentiality and dignity.

Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

1. Admissions & Referral Management

2. Manage nursing home referrals and admissions, ensuring smooth resident transitions

3. Extract, organize, and update referral information in digital systems

4. Prepare and organize admission documents

5. Financial & Scheme Coordination

6. Assist residents and families with financial assistance applications

7. Ensure timely Household Means Testing updates and generate monthly reports

8. Collect payments, activate GIRO, and coordinate with Finance

9. Resident & Family Engagement

10. Support resident's journey from admission till end of life and act as point of contact for them and their caregivers

11. Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.

12. Support resident-centered events such as Family Day and bedside memorials

13. Administration & Coordination

14. Maintain accurate resident records and profiles in digital systems

15. Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
16. Act as Single Point of Contact for AIC matters and ad-hoc requests
17. Support multidisciplinary meetings and huddles as required
18. Assist with Medifund administrative requirements

Qualifications

• Minimally a diploma, with relevant experience in healthcare, social services, or administration
• At least 1 year of experience in healthcare, eldercare, or community service settings in Singapor
• Familiarity with geriatric care, nursing home operations, or community services (preferred
• Experience handling financial assistance schemes or case coordination (preferred)
• Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)

Other Information

• Strong communication and interpersonal skills
• Organizational and time management skills
• Empathy and a resident-centered mindset
• Ability to work independently and collaboratively in a team