655 Case Management jobs in Singapore

Manager (Case Management)

Singapore, Singapore $90000 - $120000 Y Ministry of Defence Singapore

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Job Description

MINDEF

Permanent

Closing on 28 Sep 2025

What the role is

You manage complex and cross-functional escalated cases while leading a team of Integrated Case Managers, performing secretariat duties for Quality Service Meetings, and working to improve service personnel experience through multi-domain issue resolution.

What you will be working on

  • Manage escalated Army feedback cases
  • Develop quality, responsive and consistent formal replies to respond to feedback providers
  • Perform secretariat duties
  • Develop initiatives that enhances Quality Service for the Army
  • Perform analysis of cases
  • Report key performance indicators
  • Oversee frontline customer service and systems operations
  • Generate health status reports and performance of team
  • Maintain training materials
    Challenge(s)
  • Managing complex multi-domain issues
  • Ensuring timely case resolution
  • Coordinating across departments
  • Maintaining response quality
  • Balancing stakeholder needs

What we are looking for

  • At least 2 years of experience in Human Resource (HR)
  • Strong writing abilities
  • Excellent interpersonal and communication skills
  • Competent in Microsoft 365 productivity tools
    Appointment will be commensurate with your experience.
    Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 28 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.

This advertiser has chosen not to accept applicants from your region.

Executive, Case Management

Singapore, Singapore $45000 - $55000 Y NTUC Health Co-op Ltd

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Job Description

About Us

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit or follow us on Facebook, Instagram, and LinkedIn. Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home.

Job Description

Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

  • Admissions & Referral Management

  • Manage nursing home referrals and admissions, ensuring smooth resident transitions

  • Extract, organize, and update referral information in digital systems
  • Prepare and organize admission documents

  • Financial & Scheme Coordination

  • Assist residents and families with financial assistance applications

  • Ensure timely Household Means Testing updates and generate monthly reports
  • Collect payments, activate GIRO, and coordinate with Finance

  • Resident & Family Engagement

  • Support resident's journey from admission till end of life and act as point of contact for them and their caregivers

  • Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
  • Support resident-centered events such as Family Day and bedside memorials

  • Administration & Coordination

  • Maintain accurate resident records and profiles in digital systems

  • Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
  • Act as Single Point of Contact for AIC matters and ad-hoc requests
  • Support multidisciplinary meetings and huddles as required
  • Assist with Medifund administrative requirements
Qualifications
  • Minimally a diploma, with relevant experience in healthcare, social services, or administration
  • At least 1 year of experience in healthcare, eldercare, or community service settings in Singapor
  • Familiarity with geriatric care, nursing home operations, or community services (preferred
  • Experience handling financial assistance schemes or case coordination (preferred)
  • Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)
Other Information
  • Strong communication and interpersonal skills
  • Organizational and time management skills
  • Empathy and a resident-centered mindset
  • Ability to work independently and collaboratively in a team
This advertiser has chosen not to accept applicants from your region.

Case Management Assistant

$45000 - $55000 Y Vanguard Healthcare Pte Ltd

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Job Description

Working Location: North East, Hougang

We are seeking a compassionate and organized Case Management Assistant to support our Psychiatric Rehab team in delivering holistic, person-centered care to individuals with mental health conditions. This role involves assisting in assessments, care coordination, and psychosocial support to promote recovery and community integration.

Key Responsibilities
  • Assist Centre Manager/Medical Social Worker/Psychologist in conducting client assessments and developing care plans.
  • Support clients and caregivers with psychosocial interventions and community resources.
  • Coordinate referrals and follow-ups with healthcare providers and social service agencies.
  • Participate in home visits, community outreach, and multidisciplinary team meetings.
  • Maintain accurate documentation and contribute to service audits and reviews.
Requirements
  • Diploma or Degree in Social Work, Psychology, Nursing, Counselling, or related fields.
  • Registration with relevant professional bodies (e.g., Singapore Nursing Board, Allied Health Professionals Council, Singapore Association of Social Workers) would be preferred.
  • Minimum 1–3 years of experience in mental health, geriatric, or community care settings.
  • Familiarity with psychiatric rehabilitation principles is advantageous.
  • Strong interpersonal and communication skills, with a commitment to client confidentiality and dignity.
This advertiser has chosen not to accept applicants from your region.

Case Management Associate

$4500 - $7500 Y Search Personnel Pte Ltd

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Job Description

  • Position : Case Management Associate (After-sales policy services) - NON SALES ROLE - Up to $7,500
  • Location : CBD – Robinson Road (Nearest MRT: Shenton Way & Tanjong Pagar)
  • Working hours : Monday to Friday | 9am to 5.45pm (with 2 days WFH Per Month)
  • Salary (commensurate with experience) : Up to $7,500 + Variable Bonus days annual leaves + Medical Benefits
  • Duration : Permanent
  • Industry : Integrated Insurance Brokerage

Main Responsibilities:

  • Generate highlights/quotes/insurer's illustrations for sales consultants' meetings.
  • Provide new business sales support and after-sales policy services support for sales consultants.
  • Follow internal processes and ensure proper documentation are obtained and filed in CRM
  • Co-ordinate pre-case submission tasks - medical bookings, preparing internal KYC documentations and insurer's application forms.
  • Handle new business case submissions to different insurers and work closely with sales consultants to policy inception.
  • Handle monthly bank's reporting.
  • Handle inquiries from internal and external stakeholders and ensure they are answered promptly.
  • Ad-hoc duties assigned, within the Sales Operations Department.

Requirements:

  • Minimum Diploma with at least 2-3 years of case management experience with HNW clients preferably in the insurance broking or insurance industry.
  • Good interpersonal skill with internal and external stakeholders.
  • Strong understanding of different underwriting requirements from the insurers to submit cases efficiently.

Email to: 

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Associate Consulting Director (APAC)

Reg no.: R

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

This advertiser has chosen not to accept applicants from your region.

Case Management Executive

$104000 - $130878 Y RN Care Pte. Ltd.

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Job Description

  • Admissions & Referrals: Manage nursing home admissions, update referral information, and prepare documents.
  • Financial Coordination: Assist with financial aid applications, Household Means Testing, reports, payments, and GIRO setup.
  • Resident & Family Support: Serve as main contact for residents/caregivers, handle enquiries, and support resident-centered events.
  • Administration & Coordination: Maintain accurate records, track payments, liaise with banks/HDB, manage AIC matters, and support meetings.

Requirements:

  • Diploma holder with at least 1 year of experience in healthcare, eldercare, or community service in Singapore.
  • Background in healthcare, social services, or administration.
  • Familiarity with geriatric care, nursing home operations, or community services preferred.

To submit your application, please apply online to - or call for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

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Case Management Executive

$13200 - $39600 Y ALLIED SEARCH PTE. LTD.

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Job Description

  • Good career opportunity
  • Reputable Organization
  • Attractive Compensation and Benefits

As an Case Management Executive, you will be responsible for the following duties:

  • Coordinate care and connect clients who have or are at risk of mental health conditions and/or dementia with appropriate resources, including caregiver support.
  • Develop and implement outreach initiatives targeting the community and key stakeholders—such as faith-based, corporate, and community organizations—to raise awareness and promote mental wellness.
  • Develop and execute targeted preventive initiatives to enhance mental well-being in the community, particularly for at-risk individuals and clients.
  • Conduct routine home visits to assess and monitor the well-being of elderly clients
  • Partner with a range of external stakeholders to develop and implement initiatives that promote senior engagement and well-being.
  • Any other ad-hoc duties as assigned

Requirements

  • Possess a Diploma in Community Care & Social Services or equivalent

To apply, simply click on the "apply" button in the job advertisement or alternatively, you can send in your resume via email

Email Address: .COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

This advertiser has chosen not to accept applicants from your region.

Case Management Officer_CTVS

$60000 - $80000 Y National University Health System

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Job Description

To perform case management for CTVS surgeon team and patients, which involve in pre-operative planning, education, logistic needs of patients, post-discharge follow up issues; and to perform data and information management for clinical, research, audit and administrative purposes, which include database entry, maintenance and analysis.

Job Responsibilities

  • Coordinate and assist CTVS surgeon team and patients in pre-operative planning, across internal departments and other referring hospitals.
  • Coordinate and support both internal and external meetings for respective Division in CTVS.
  • Assist in education of pre-operative patient.
  • Coordinate and assist CTVS surgeon team and patients in post-operative issues, across internal departments and other hospitals.
  • Data and information management for clinical, research, audit and administrative purposes, which include database entry, maintenance and analysis.
  • Clinic Management
  • Assist in Medical Report Submission to MRO Dept

Job Requirements

  • Degree in Science-related disciplines
  • Relevant work experiences is preferred.
  • Experiences in patient service, case management or data management/ analysis are considered as assets.
  • Good interpersonal and communication skills.
  • Dedicated and a good team player
  • Computer literacy skills
This advertiser has chosen not to accept applicants from your region.
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Case Management Assistant

$30000 - $60000 Y Vanguard Healthcare Pte Ltd

Posted today

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Job Description

Working Location: North East, Hougang

We are seeking a compassionate and organized Case Management Assistant to support our Psychiatric Rehab team in delivering holistic, person-centered care to individuals with mental health conditions. This role involves assisting in assessments, care coordination, and psychosocial support to promote recovery and community integration.

Key Responsibilities
  • Assist Centre Manager/Medical Social Worker/Psychologist in conducting client assessments and developing care plans.
  • Support clients and caregivers with psychosocial interventions and community resources.
  • Coordinate referrals and follow-ups with healthcare providers and social service agencies.
  • Participate in home visits, community outreach, and multidisciplinary team meetings.
  • Maintain accurate documentation and contribute to service audits and reviews.
Requirements
  • Diploma or Degree in Social Work, Psychology, Nursing, Counselling, or related fields.
  • Registration with relevant professional bodies (e.g., Singapore Nursing Board, Allied Health Professionals Council, Singapore Association of Social Workers) would be preferred.
  • Minimum 1–3 years of experience in mental health, geriatric, or community care settings.
  • Familiarity with psychiatric rehabilitation principles is advantageous.
  • Strong interpersonal and communication skills, with a commitment to client confidentiality and dignity.
This advertiser has chosen not to accept applicants from your region.

Executive, Case Management

$104000 - $130878 Y NTUC Health Co-operative Ltd

Posted today

Job Viewed

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Job Description

Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

  1. Admissions & Referral Management

  2. Manage nursing home referrals and admissions, ensuring smooth resident transitions

  3. Extract, organize, and update referral information in digital systems
  4. Prepare and organize admission documents

  5. Financial & Scheme Coordination

  6. Assist residents and families with financial assistance applications

  7. Ensure timely Household Means Testing updates and generate monthly reports
  8. Collect payments, activate GIRO, and coordinate with Finance

  9. Resident & Family Engagement

  10. Support resident's journey from admission till end of life and act as point of contact for them and their caregivers

  11. Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
  12. Support resident-centered events such as Family Day and bedside memorials

  13. Administration & Coordination

  14. Maintain accurate resident records and profiles in digital systems

  15. Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
  16. Act as Single Point of Contact for AIC matters and ad-hoc requests
  17. Support multidisciplinary meetings and huddles as required
  18. Assist with Medifund administrative requirements

Qualifications

  • Minimally a diploma, with relevant experience in healthcare, social services, or administration
  • At least 1 year of experience in healthcare, eldercare, or community service settings in Singapor
  • Familiarity with geriatric care, nursing home operations, or community services (preferred
  • Experience handling financial assistance schemes or case coordination (preferred)
  • Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)

Other Information

  • Strong communication and interpersonal skills
  • Organizational and time management skills
  • Empathy and a resident-centered mindset
  • Ability to work independently and collaboratively in a team
This advertiser has chosen not to accept applicants from your region.

Case Management Specialist

Singapore, Singapore beBeeOperations

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Job Description

Job Description

The role of Operations Coordinator is pivotal in managing referrals and supporting case oversight for individuals in shelters and institutional care.

As a key member of the team, you will be responsible for ensuring timely and effective case handling through end-to-end referral process management.

Additionally, you will coordinate with internal departments and external agencies to facilitate smooth referral pathways.

Proper documentation, tracking, and follow-up of all referrals are also crucial aspects of this role.

Key Responsibilities
  • Manage the referral process to maintain relevance and efficiency.
  • Engage partners and stakeholders to support vulnerable individuals.
  • Maintain oversight of rehabilitation and reintegration plans for residents in shelters and institutional care.
Requirements

A Bachelor's Degree in any discipline, prior experience in casework or case management, and strong planning, interpersonal, writing, and computer skills are essential requirements for this position.

This advertiser has chosen not to accept applicants from your region.
 

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