98 Career Change jobs in Singapore

We are seeking an experienced Change Manager :

• Champion change adoption and learning enablement for a large-scale Enterprise Performance Management (EPM) transformation programme
• Designing and executing change management strategies and training initiatives
• Ensuring smooth adoption of new EPM processes and technology across our Singapore operations and regional offices.

The successful candidate will work closely with the Supplier's Change and Training Lead to ensure cohesive, well-coordinated change and training activities, aligned with both local business needs and regional programme objectives.

Key Responsibilities:

• Develop and implement tailored change management plans that address organisational culture and stakeholder needs specific to Singapore and the wider Asia-Pacific region.
• Conduct stakeholder impact analyses and readiness assessments with consideration of multi-cultural and matrix organisational dynamics.
• Design and execute communication strategies that engage key stakeholders including senior management, finance teams, IT, and end-users within Singapore and regional offices.
• Lead the development and delivery of training programmes (classroom, virtual, and eLearning) suited to a diverse learner demographic typical of Singapore's multi-ethnic workforce.
• Collaborate closely with business units, IT, external consultants, and the Supplier's Change and Training Lead to ensure alignment and avoid duplication.
• Facilitate workshops, feedback sessions, and training to promote engagement and reinforce new processes.
• Monitor change adoption, training completion rates, and effectiveness, providing regular updates to programme leadership.
• Manage change resistance with culturally sensitive approaches and support leadership to embed new behaviours.
• Maintain training documentations consistent with organisational policies.
• Ensure all change and training activities comply with organisational governance standards.

Success Metrics

• Change Adoption Rate: Achieve minimum 85% adoption of new EPM processes and tools within the defined timeline.
• Training Completion: Ensure 95%+ of targeted users complete required training.
• User Competency: Achieve at least 80% pass rate on post-training assessments.
• Stakeholder Engagement: Obtain positive feedback with satisfaction scores averaging 4 or higher (out of 5) on change and training programmes.
• Resistance Management: Reduce reported resistance by 50% within 3 months post go-live.
• Communication Effectiveness: Deliver communication milestones timely, with minimal escalations.
• Collaboration: Demonstrate strong coordination with Supplier's Change and Training Lead to avoid overlap and ensure unified messaging.

Qualifications:

Education & Experience:

• Bachelor's degree in Technology, Business, Organisational Development, Human Resources, or related field; postgraduate qualifications a plus.
• Minimum 8–12 years' experience in Change Management and/or Learning & Development, ideally with exposure to regional/global transformation programmes.
• Proven experience in managing change for Enterprise Performance Management or complex finance system implementations.

Technical & Functional Skills:

• Strong grasp of change management frameworks such as Prosci or ADKAR.
• Expertise in adult learning principles and instructional design.
• Familiarity with EPM systems like CCH Tagetik, OneStream, Oracle EPM Cloud or SAP BPC.
• Familiarity with LMS platforms and eLearning tools.
• Solid understanding of project and programme management methodologies.

Soft Skills:

• Excellent communication and stakeholder engagement skills tailored for multi-cultural environments.
• Ability to influence and lead without direct authority in a matrix organisation.
• High emotional intelligence and cultural sensitivity.
• Analytical and adaptable with a proactive mindset.

Certifications (Preferred):

• Prosci Change Management Certification or equivalent

• PMP, PMI-ACP, or relevant project management certification

• Relevant training and learning development certifications

Responsibilities

• Lead stakeholder engagement and communications across multiple business functions.
• Conduct change impact assessments, develop training strategies, and track adoption metrics to embed new processes and platforms.
• Support business readiness activities, including UAT mobilisation, go-live support, and adoption risk mitigation.
• Act as senior change lead, working autonomously or in a team leadership capacity depending on initiative scope.
• Ensure high standards of conduct, ethics, and compliance with internal policies and global regulations.

Ideal Candidate

• 15+ years' experience in banking or financial services, with 10+ years in change management, business project management, or consulting.
• Demonstrated success delivering large-scale business change across client onboarding, or due diligence platforms.
• Excellent communication, stakeholder engagement, and presentation skills, with the ability to influence senior leadership
• Proficiency with tools such as Microsoft Office, Confluence, and ADO, along with structured change methodologies.

EA Licence: 16S8091

EA Reg No.: R

Job Description

Executive Ship Management (ESM) is looking into transforming their fleet safety culture and improving their record of performance in maritime safety.

To effectively lead the people-side of change and drive deep engagement with all key stakeholders, ESM is seeking a skilled and experienced Organisational Change Manager to join the team. The role will work directly with the Director, Fleet Safety to deliver highly effective and sustainable tactical change management solutions to business areas impacted by the improvements delivered under the strategy.

This role will work strategically to develop organisational change strategy and plan, and tactically to implement activities required to deliver the strategy and plan.

Key Responsibilities

• Design and implement an organisational change management strategy and plan to drive and successfully influence the successful implementation of it.
• Organisational change management strategy and plan to include all aspects of change analysis (stakeholders, change impact, communication and engagement requirements, leadership support, training and capability building, resistance management, change governance), planning and delivery, inclusive of feedback mechanisms to monitor and measure implementation progress.
• Working closely in partnership with the key stakeholders and teams, delivering and coordinating all organisational change and operational activities of the change management strategy and plan.
• Build and maintain strong relationships with key stakeholders to build a coalition of change resources to manage business impacts and ensure concerns are well understood and proactively managed.
• Manage and coordinate all activities and initiatives identified and approved within the organisational change strategy and plan.
• Driving deployment and change adoption into the business, ensuring effective feedback activities to monitor and measure the effectiveness of change management interventions and report on progress, issues, and outcomes.

Job Requirements

• PROSCI Change Management Practitioner Certification or equivalent
• Minimum 5 years' experience as a Change Manager on enterprise projects or programs, demonstrating high levels of interpersonal effectiveness, excellent communication skills, stakeholder management, influencing and negotiating, change analysis and planning, and delivery and embedding change.
• Experience working in maritime or other high risk safety organisation (e.g. mining, processing).
• Experience delivering change using hybrid planned change and agile methodology
• Experience implementing multiple types of change (e.g. cultural, technology, process re-design, restructuring etc).
• Excellent planning and organising skills in managing and executing multiple concurrent workstreams of change with ability to set priorities and meet deadlines to ensure timely delivery of business outcomes.
• Highly experienced in developing multi-media information resources needed to support communication, engagement and building knowledge and capability.
• Occasional travel to operation sites, including international travel, may be required.

Job ID: 39074

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 29 Sept 2025

JOB SUMMARY

The CIB Strategic Risk and Regulatory Initiatives Team sits within the COO office for the Corporate & Investment Banking (CIB) business.

The team provides CIB with capabilities to drive regulatory and risk programmes and initiatives across CIB businesses, working in an agile operating model with each segment and product area. Due to the nature of these programmes and initiatives, the team support not only the CIB Business but more broadly collaborate and engage across other divisions in the Bank to ensure delivery of pan-bank regulatory and risk initiatives, especially where the majority of work or accountability sits within CIB.

Such regulatory and risk programmes and initiatives may include for example:

• Complex/Large-scale Regulatory Change (LSRC);
• Material Policy changes;
• Internally-driven programs supporting the management of regulatory interactions and change (for example, how we engage our regulators and track resulting regulatory actions and commitments);
• Topical strategic risks;
• Strategic change within CIB Conduct & Control, Resilience and Fraud

The team enables the business to proactively impact assess new programmes and initiatives, coordinate the approach and interpretation across businesses; support the delivery and partner with the business teams to implement requirements in a consistent and coordinated manner.

The role holder will have programme manager responsibility for the delivery of key regulatory and risk programmes, ensuring that the Bank will be compliant with applicable regulations, industry and risk requirements. The role holder should have familiarity and experience with managing regulatory and risk programmes and projects, and have an ability to drive effective solutions.

The role presents an exciting opportunity to work across a diverse range of risk areas, and all aspects of the CIB business, including collaboration across First Line of Defence ("1LOD) and Second Line of Defence ("2LOD") teams.

The role will primarily direct the delivery of CIB and/or pan-bank large-scale regulatory change (LSRC) programmes with responsibility for establishing and coordinating underlying workstreams, along with change management insights/capability.

RESPONSIBILITIES

Business and Process

• Co-ordinate and lead CIB and/or pan-Bank programmes, inclusive of creating a compelling vision, and aligning with strategic objectives
• Lead programme delivery, including planning, analysis, solutioning, and coordination of inputs from stakeholders
• Create and deliver programme governance structures that will support programme implementation, including as needed through structuring and oversight of workstreams and/or underlying projects.
• Manage workstream deliveries across various stakeholder groups, drive the regulatory team or risk agenda
• Maintain ongoing governance forums to support the programme activities, including the preparation of reporting, presentations and chairing of meetings
• Represent and partner with other 1LOD business and function teams to support programme implementation - collaborate with CIB business and change teams to achieve common interpretation, understand business-specific impacts and identify any conflicts or concerns
• Work closely with 2LOD stakeholders across Principal Risk Types providing regulatory interpretation and impact assessments as needed
• Manage programme implementation and delivery risks, issues and dependencies, ensuring mitigation planning and appropriate escalation when needed
• Work with technical delivery teams to support requirement interpretation and implementation where required
• Work with technology and architecture teams to ensure programme goals and deliveries are aligned with wider Bank technology strategy
• Manage resource requirements and ensure resource allocation to programme activities
• Collaborate with cross-functional teams to analyze and optimize associated business processes as required, driving improvements in efficiency and effectiveness where applicable

• Drive change management activities to ensure regulatory changes are embedded into day-to-day operations

• Manage and issue communication strategy and plans (across group and country, depending on the impact)

• Plan and engage with cross-bank teams on the deployment of necessary training. For instance, deliver "train the trainer" awareness on CIB-wide requirements
• Provide post-go-live support to businesses in resolving any implementation issues and/or challenges
• Complete lessons-learned and apply in subsequent programmes
• Engage and work with PMO to support central programme activities such as programme financials management and reporting into forums (e.g Regulatory Refinement Forum

Key Stakeholders

• Relationship management and collaboration across First Line of Defence ("1LOD") and Second Line of Defence ("2LOD") teams.
• CIB COO Central Teams
• CIB Business teams
• CFCC, CIB Advisory
• CIB Operational Risk
• Members of the CIB Regulatory Refinement Forum and other relevant governance forums
• Relevant technology and architecture teams supporting regulatory and/or risk change initiatives
• Other pan-bank teams

Other Capabilities

• Experience successfully managing large scale regulatory and risk programmes and projects, in Financial Services
• Ability to take initiative, identify opportunities and work with minimal management oversight to drive the best outcome possible
• Hands-on individual contributor with an eye for detail and proactive, self-managed work style
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders
• Experience working in a collaborative manner with global teams
• Hands-on experience working in an Agile environment
• Should have knowledge of CIB business segments and product areas.
• Knowledge / experience with regulatory change/implementation an advantage
• Excellent communication and interpersonal skills
• Strong problem solving and analytical skills
• Multicultural awareness

Qualification

• Education Graduate / MBA (optional)
• Training 15+ years of hands-on experience in programme management and stakeholder management in financial services
• Certifications PMP certification or equivalent
• Risk management certification e.g CRMP or equivalent
• Agile certification
• Awareness of IT best practices/IT service delivery frameworks e.g ITIL

Role Specific Technical Competencies

• Managing Change
• Programme Management
• Project Management
• Business Analysis
• Effective Communications
• Analytical Thinking
• Regulatory & Compliance
• Risk Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Job ID: 40591

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 25 Sept 2025

JOB SUMMARY

The Director, Change Delivery ("Change Manager") is responsible for overseeing and managing the entire change management process within the Product Enablement Hive. This role involves designing and implementing strategies to support the adoption of changes in business processes, systems, and technologies. The Change Manager works closely with project teams, stakeholders, and leadership to identify and mitigate risks, manage resistance, and ensure successful change outcomes.

RESPONSIBILITIES

• Develop Change Management Strategies: Create comprehensive change management plans that include communication, training, and support activities.
• Stakeholder Engagement: Identify and engage key stakeholders to ensure their support and involvement in the change process.
• Communication Planning: Develop and execute communication plans to keep all relevant parties informed about the change.
• Impact Analysis: Conduct change impact assessments to understand the effects on people, processes, and technology.
• Training and Development: Design and deliver training programs to equip employees with the skills and knowledge needed to adapt to changes.
• Resistance Management: Identify potential resistance to change and develop strategies to address and mitigate it.
• Monitoring and Evaluation: Track and report on the progress of change initiatives, ensuring they meet objectives and deliver expected benefits.
• Continuous Improvement: Evaluate the effectiveness of change management strategies and refine them as necessary for future initiatives

Strategy

A Change Manager's strategy involves setting clear, measurable objectives that align with the organization's goals and effectively communicating the vision and benefits of the change. It includes identifying and engaging stakeholders to ensure their support, conducting impact assessments to understand and mitigate risks, and evaluating the organization's readiness for change. The strategy also involves developing comprehensive training programs to equip employees with necessary skills, outlining detailed implementation plans with pilot testing and phased approaches, and maintaining continuous communication to keep all parties informed and motivated throughout the process.

Business

From a business perspective, a Change Manager is crucial in ensuring that organizational changes align with business goals and drive value. They develop and execute strategies to manage change effectively, minimizing disruptions and maximizing benefits. This involves engaging stakeholders to secure their buy-in, conducting impact assessments to anticipate challenges, and preparing the organization through targeted training programs. By implementing structured change plans, conducting pilot tests, and using phased approaches, the Change Manager ensures smooth transitions. Continuous communication and support are maintained to keep employees informed and motivated, ultimately leading to successful change adoption that enhances the organization's performance and competitive advantage.

Processes

From a process perspective, a Change Manager ensures that changes are implemented smoothly and efficiently within the organization's workflows. They begin by defining clear, measurable objectives and developing a detailed change plan that outlines steps, timelines, and responsibilities. The Change Manager conducts thorough impact assessments to identify how changes will affect existing processes, systems, and personnel. They design and implement training programs to ensure that employees are equipped to adapt to new processes. Through pilot testing and phased rollouts, they manage the transition incrementally to address any issues early on. Continuous monitoring and communication ensure that any deviations are promptly addressed, and feedback is incorporated to refine the process. This structured approach minimizes disruptions and ensures that new processes are integrated seamlessly into the organization.

People & Talent

From a people and talent perspective, a Change Manager focuses on managing the human side of change to ensure that employees are supported and engaged throughout the transition. They begin by assessing the impact of changes on employees, identifying skill gaps, and determining training needs. The Change Manager designs and delivers targeted training programs and workshops to equip employees with the necessary skills and knowledge. They develop communication plans to keep employees informed, motivated, and aligned with the change objectives. By fostering a positive change culture and addressing concerns and resistance, the Change Manager helps to build resilience and adaptability within the workforce. Additionally, they identify and leverage talent within the organization to act as change champions, promoting peer support and facilitating smoother transitions. This approach ensures that employees are not only prepared for change but also feel valued and engaged, ultimately contributing to the overall success of the change initiative.

Risk Management

From a risk management perspective, a Change Manager focuses on identifying, assessing, and mitigating risks associated with organizational changes. They begin by conducting a thorough risk assessment to identify potential challenges and impacts on processes, systems, and people. The Change Manager develops mitigation strategies to address these risks, ensuring that contingency plans are in place. They engage stakeholders to gain insights and support, enhancing risk awareness across the organization. Through continuous monitoring and regular reviews, the Change Manager tracks the progress of change initiatives, identifying emerging risks and adjusting strategies accordingly. Effective communication ensures that all parties are aware of risks and mitigation plans, fostering a proactive approach to managing uncertainties and ensuring a smooth transition with minimal disruption.

Governance

From a governance perspective, a Change Manager ensures that organizational changes comply with internal policies, regulations, and standards. They establish clear governance structures and frameworks to guide the change process, defining roles, responsibilities, and decision-making authorities. The Change Manager ensures that change initiatives align with the organization's strategic objectives and regulatory requirements. They implement robust oversight mechanisms, including regular reporting, audits, and reviews, to monitor compliance and progress. Stakeholder engagement is critical to maintaining accountability and transparency, ensuring that all parties are informed and involved in decision-making. By fostering a culture of governance, the Change Manager ensures that changes are implemented ethically, responsibly, and sustainably, minimizing risks and enhancing organizational integrity.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Our Ideal Candidate

Skills & Experience

• 12+ years of relevant experience in banking domain
• Strong understanding of change management principles, methodologies, and tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical and problem-solving abilities.
• Project management skills.
• Ability to manage multiple priorities and adapt to changing circumstances.

Qualification

• Education: Bachelor's degree in business administration, organizational development, or a related field; a master's degree is a plus.
• Certifications: Certification in change management methodologies (e.g., Prosci, ACMP) is highly desirable, but not a pre-requisite

Role Specific Technical Competencies

• Project Management
• Change Management Methodologies
• Communication Tools
• Data Analysis
• Training and Development

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

The Change Management team is a small, focused unit supporting selected strategic initiatives led by the Student and Academic Services Department (SASD), with a key portfolio in the Student Management System (SMS). These projects impact students, staff, and faculty across NTU, and the team provides both advisory support and hands-on change communications for initiatives with significant reach or complexity.

As the Change Communications Manager, you will lead the development, implementation and oversight of  change communication programmes for key SASD-led initiatives and, where applicable, for projects across NTU.

Key Responsibilities:

• Develop and implement change communication plans targeted at NTU staff, faculty and students in relation to the university's key student-related initiatives and other relevant projects like enhancement of student intranet.
• Develop content and direct creative execution to provide a consistent, targeted, and impactful change communication messages.
• Collaborate with the key stakeholders on change communication deliverables, including presentations, communication materials.
• Build and maintain strong partnerships with internal stakeholders to support the planning and delivery of strategic change management and communication initiatives.
• Design and execute targeted campaigns, with a focus on performance tracking and insights to inform future efforts.
• Lead on website content for student intranet related to Student Management System (SMS) and Student and Academic Services Department (SASD) related matters including NTU Education.
• Contribute ideas for new programmes, researching and recommending innovative branding techniques.
• Research and understand key business challenges, stakeholder behaviour, target audiences, competitive activity that impacts programmes within the business and assigned departments.
• Identify and present opportunities for consistency in messaging and user experience across channels including physical signage, digital platforms, and printed materials.
• Stay abreast of trends and developments in marketing and communications within the education sector to inspire continuous improvement.

Requirements:

• Degree in Communications or equivalent.
• Candidates with certifications related to communications, such as Certified Strategic Communication Management Professional (CSCMP) or other related, will be considered a strong advantage.

Experience & Expertise

• At least 8 years' experience in strategic or project communication within a large organisation.
• At least 8 years' experience in change management, with the ability to effectively communicate and facilitate organisational change initiatives. Experience in business or organisational transformation, or within a consulting environment, is advantageous.
• Strong, versatile copywriting skills to create engaging and impactful content across various channels.

Communication & Interpersonal Skills

• Excellent written and verbal communication skills, including presentation and facilitation.
• Strong interpersonal skills with the ability to build collaborative relationships across diverse stakeholder groups.
• Skilled in crafting clear, concise messaging and managing group dynamics.

Project & Organisational Skills

• Strong planning, coordination, and organisational skills, with the ability to manage multiple projects and shifting priorities.
• Proactive and resourceful in identifying and resolving issues.
• Comfortable working independently and taking ownership of assigned projects.

Technical Proficiency

• Proficient in Microsoft Office, web content management systems (e.g. SharePoint), and graphic design tools such as Canva and Adobe Illustrator.

Personal Attributes

• Demonstrated critical thinking and attention to detail.
• Self-motivated, with a strong sense of urgency and accountability.
• Results-driven, with a focus on delivering quality outcomes.
• Eagerness to learn and grow professionally.
• Adaptable and open to change in evolving circumstances.

We regret that only shortlisted candidates will be notified.

Job ID: 38613

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 24 Sept 2025

JOB SUMMARY

Mortgage Product Manager who is responsible for owning the end-to-end customer journeys and product vision and lifecycle. This role is responsible for development and management mortgage products, implement strategies to drive mortgage business and also the growth and profitability. Understanding of TW mortgage product, industry, teamwork and the ability for data analysis, strategic thing is the idea capability for this role.

RESPONSIBILITIES

Strategy

• Develop and execute the strategic vision for the mortgage product portfolio, ensuring alignment with the overall business strategy.
• Continuously improve the operational efficiency and effectiveness of mortgage processes, such as online application of digital solutions.

Business

• Achieve Revenue/Balance budget
• Lead the design, development, and enhancement of mortgage products to meet market demands and customer needs.
• Conduct market research and competitive analysis to identify opportunities for new products and features.
• Develop and manage retail mortgage products to maintain product sustainability and profitability.
• Support the design and development of new products, processes, services, and re-engineering of existing products.
• Carry out policy reviews and updates, implement regulatory changes, and adhere to internal guidelines in product engineering.
• Collaborate with sales, Group Product, Country Risk, Operations, Sales, Legal & Compliance, Segment and Marketing teams to develop targeted campaigns and product programs to attract new customers.
• Manage all product-related communications, including online and offline marketing collateral and internal communications.
• Design and launch sales campaign/ incentive to drive business focus, and Ensure all campaign fulfilments are completed within the agreed timeframe.

Processes

• Responsible for complying and executing according to the New Product Development and Product Maintenance & Exit Global Process Standards (GPS).
• Facilitate proper product program (PPG/Country Addendum) management.

People & Talent

• Proactively and continuously learn and improve from on-the-job work, from training, from others.
• Demonstrated ability to work collaboratively with cross-functional teams and influence stakeholders at all levels

Risk Management

• Ensure compliance with regulatory requirements and internal policies throughout the product development lifecycle.
• Identify potential risks related to projects and implement mitigation strategies to address them.

Governance

• Understand the new developments in the market including regulatory changes, ensure product program, campaign, promotion and other business practice is in line with local regulations and in compliance with group policy.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles

Key Stakeholders

• Affluent, Finance, ALCO, CFCC, BRM, OR, DB, CCC, CE , IT

Our Ideal Candidat

• 8+ years hands on experience and proven knowledge in Corporate & Institutional Banking (or equivalent) – Experience in supporting Tech projects or initiatives for Credit business focussing on Loans or Bonds is an added advantage
• 5+ years hands on experience of Transformation – ideally as a Product Owner and strong skills of maintaining and prioritizing a backlog using digital tools
• A talented individual who can be an effective team player and strong communicator who builds trust-based relationships within the team and amongst stakeholders
• Good understanding of industry trends and client needs across Workflow automation, Project Management, AI adoption and implementation and Agile ways of working
• Proven ability to prepare and communicate formally – verbal and written
• Proven ability to suggest various prioritisation and decision-making techniques to the Chief Product Owner / Product owners in enabling effective decision making
• Proven ability to refine and breakdown the backlog of work for teams to consume and deliver outcomes
• Experience of working with globally distributed cross-functional teams to deliver outcomes
• Product Owner certification (or equivalent) is an added advantage

• Strong prioritization and analytical skills to manage trends, backlogs and data insights

• Exceptional communication skills to (internal and external stakeholders):

• Articulate the requirements and progress with stakeholders and team members.
• Negotiate priority items in the backlog with key stakeholders.
• Ensure transparency and path to resolution for identified risks or issues.
• Knowledge of design thinking framework and customer journeys
• Knowledge of Agile ways of workin

Role Specific Technical Competencie

• Product Management/Ownership
• Product delivery lifecycle experience using Agile Ways of Working (Scrum, ADO mgmt., etc…)
• Process Improvement
• Interpersonal Relationships
• Internal Controls
• Business Process Design
• Stakeholder management and communication
• Data driven decision making & product analytics
• Data Gathering and Reporting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Wealth and Retail Banking Industry

Hybrid Working arrangements

Duration: Immediate - 31st December 2025 (Extendable / Convertible)

Working Location: Changi Business Park, East or CBD

Working hours: 09.00am – 6.00pm (Monday to Friday)

Job Summary

Support the Product Owner & team with the activities required for reducing risk and

sustaining the low-risk environment in relation to Privacy, Record Keeping and Data

Sovereignty risks. These activities include but are not limited to

Job Duties

• Successful and timely Delivery of associated Risk Treatment Plan (RTP)
• Implementation of the Standards in BAU
• Execution and maintenance of the controls / frameworks required for compliance with the Standards, regulations and sustenance of the low-risk environment
• Collaboration with Central Data Office (CDO) and Data Shield Programme (DSP) to roll out centralised enablers that aids with risk reduction and/or Standards Implementation
• Develop a deep understanding of the current state of data, processes, and systems for CIB CC and FM
• Support the completion of key milestones for CC and FM in accordance with the data risk objectives, which may include but is not limited to, delivering the Risk Treatment Plan, completing the required remediations and implementing the relevant Standards in BAU
• Perform the Data Discovery exercise for the relevant Data standards and complete mandatory artefacts (Data Discovery Templates, Data Flowchart, Data Inventory etc.)
• Conduct Gap Analysis of current state against the requirements in the Data Standard.
• Coordinate reviews and sign-off with relevant stakeholders such as Group Process Owner (GPO), Country Process Owner, Risk Framework Owner (RFO), Operational Risk (OR) and more.
• Carry out Business Impact Assessments on the business and process from the tools/enablers that the Central DSP / CDO team delivers to CIB CC and FM.
• Design Target Operating Models to conform to Data Standards, identity business solutions to meet the requirements in a complex process and technology environments, validate impact assessment & drive implementation plan
• Support and/or execute change management activities including but not limited to development of training materials, development of operational guidance etc.
• Effectively engage working level business stakeholders across geographies -Strong communication skills and ability to tailor complex content to stakeholder audiences
• Build strong and effective relationships with programme and business counterparts
• Work effectively with other members within or outside of the team to ensure that deliverables are completed timely and to the required quality standards
• Work closely with the CC and FM Product Owner(s) and the broader Data Risk Squad to drive reduction of the Data risks and monitor all major risk issues and concentrations. Where appropriate, perform the upwards escalations of key risks, issues and/or challenges encountered.
• Supports the setup and/or maintenance of the relevant governance forums
• Lead squads to deliver business requirements, functional design, journeys design, configuration, testing, training and implementation of the relevant changes / systems
• Propose and/or setup Key Performance Indicators / Metrics (KPIs / KPMs)
• Support the design and implementation of mechanisms to facilitate the early identification and prompt resolution of risks, including escalating these risks to the required forums for support
• Support the design of the Target Operating Model, Business Impact Assessment and implementation of the tools / enablers that the Central DSP / CDO team delivers to CIB CC and FM
• Perform feasibility and options analysis for implementing all the standards across all stages of planning and execution
• Validate deliveries through success metrics, after deployment to ensure they meet all operational and business requirements and drive maintenance and problem resolution, as required
• Master and gain in-depth understanding of the Data Conduct standards to ensure the smooth and effective delivery of Data Privacy, Data Sovereignty and Record Keeping Book of Work (BoW) for CIB CC and FM
• Facilitate the simplification and/or operationalisation of the Group standards and accompanying Country Addenda / Schedules (where applicable) for CIB CC and FM

Requirements

• 8 to 10 years of experience working in or consulting for Financial Institutions is critical. Knowledge of Banking process is preferred.
• Any other relevant project management certification(s)
• Experience with understanding and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes.
• Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology.
• Able to prioritise work, manage stress, time, and change effectively
• Prior experience working in Agile Scrum team will be advantageous
• Technical knowledge of privacy laws and regulations in the UK (GDPR), Singapore (PDPC) and Hong Kong (PDPO) as a minimum, including the guidelines and recommendations of the respective Privacy Regulators like the UK ICO would be good to have
• Experience working with business, compliance and technology stakeholders
• Good problem solving / analytical skills
• Ability to take initiative, identify opportunities and work with minimal management oversight
• High level of attention to detail with the ability to identify areas of focus for solution design and implementation
• Ability to create effective work relationships across functions & borders
• Good presentation, time management, negotiation and influencing skills

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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R Ng Shao Ze)

The CompanyWe are working with a global client embarking on a major transformation project to unify and modernize their operations across regions and business units. As part of this enterprise-wide programme, they are seeking an experienced Change Management Lead to help shape, build, and operationalise a consistent change management framework that supports the rollout of new technologies, systems, and ways of working across the organization.

This is a rare opportunity to drive high-impact change at the enterprise level, influencing organisational design, leadership alignment, culture, and system adoption. The role will be based within the Group Transformation Office and will collaborate closely with programme managers, change leaders, and project sponsors across multiple global initiatives.

The Role

• Develop and embed a consistent enterprise-wide change management strategy, framework, and playbook.
• Coach internal change managers and uplift organisational change capabilities across global projects.
• Design and deploy standardised tools for impact assessments, stakeholder mapping, and change readiness.
• Drive alignment between change, communications, and overall transformation objectives.
• Collaborate with project leads and business stakeholders to plan and execute tailored change strategies.
• Ensure governance, reporting, and risk mitigation are embedded into all change activities.
• Lead stakeholder engagement efforts, leadership alignment sessions, and training programmes.
• Integrate Digital Adoption Platforms to enhance user experience and system adoption.
• Track adoption metrics and readiness indicators to continually refine change strategies.
• Partner closely with the Transformation Office to ensure consistency, pace, and impact across initiatives.

Your Profile

• Bachelor's degree in Business, Human Resources, or a related field.
• 10+ years' experience in large-scale transformation and organisational change.
• Proven ability to coach stakeholders and embed change capability across complex programmes.
• Strong knowledge of change frameworks (e.g. ADKAR, Prosci) and practical application in matrix environments
• Track record of successful change delivery across ERP, HR, or finance system implementations.
• Comfortable managing stakeholder engagement, communications, and resistance strategies at all levels.
• Exposure to Digital Adoption Platforms and data-driven change strategies preferred.
• Clear communicator with strong analytical, facilitation, and problem-solving skills.
• Agile, adaptable, and confident working in fast-paced and ambiguous environments.

Apply TodayPlease send your resume, in WORD format only and quote reference number GO , by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.:

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