314 Care Management jobs in Singapore

We are working with a reputable healthcare provider with a strong presence in the community care space. They are looking to appoint a Lead Care Coordinator to oversee care support initiatives and guide a team of professionals delivering patient-centric services.
Key Responsibilities
Lead and mentor a team responsible for providing care coordination and post-discharge support (including home-visits).
Drive service planning, workflow development, and operational improvements across care delivery.
Engage various internal and external stakeholders to ensure continuity of care and service integration.
Monitor outcomes, review team performance, and oversee training needs and professional development.
Contribute to ongoing enhancements of programmes and initiatives that support patients and their caregivers in the community.
Requirements
Professional background of minimum 10 years in Nursing, Allied Health, Social Work, or a related clinical field.
Minimum 5 years of experience in care coordination, case management, or community-based healthcare services.
Proven experience in leading teams and managing service delivery.
Strong communication and stakeholder management skills.
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We are seeking a skilled healthcare professional to fill the role of Patient Service Associate.

The ideal candidate will possess strong communication and interpersonal skills, as well as excellent customer service abilities.

• Register patients and manage appointment schedules
• Handle billing and payment inquiries
• Assist with patient concerns and provide support

• NITEC / Diploma qualification or higher
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

• A competitive remuneration package
• Opportunities for professional growth and development

Interested candidates can email their resume to or contact us at (CEI.No: R | Recruit Express Pte Ltd)

Role Overview:

We are seeking a dedicated and organized individual to join our team as a Patient Service Associate. In this role, you will be responsible for providing exceptional patient care by registering patients, scheduling medical appointments, handling billing and payment collection, managing patient records, and assisting in admission, discharge, and referral processes.

Key Responsibilities:

• Register patients and schedule medical appointments
• Handle billing, payment collection, and issue receipts
• Manage patient records and update information accurately
• Assist in admission, discharge, and referral processes
• Respond to patient enquiries and provide administrative support
• Coordinate with internal departments to support smooth clinic or ward operations

Requirements:

• Min GCE N/O or 'A' Levels / Diploma and above
• Keen interest in the healthcare/medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

What We Offer:

Our organization provides a supportive work environment and opportunities for professional growth and development. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, please submit your application.

Our organization seeks a highly organized and detail-oriented professional to fill the role of Patient Care Coordinator .

• Key responsibilities include assisting in daily operations, ensuring seamless patient care.
• Attending to walk-in patients and phone calls with exceptional customer service skills.
• Appointment booking for patients in a timely manner.
• Handling patient registration, admission, and insurance claims efficiently.
• Collecting payments from patients and maintaining accurate financial records.
• Performing general administrative duties to support the team.

The ideal candidate will possess excellent communication, multitasking, and time management skills.

About This Role

This position requires a minimum Diploma in any discipline or equivalent experience.

At least 1 year of relevant experience as Clinic Assistant or Patient Service Associate is required.

Tell Us About Your Skills

• Administrative Support
• Patient Care
• Customer Service Oriented
• Able To Multitask
• Microsoft Office
• Microsoft Excel
• Arranging
• Healthcare
• Patient Enquiries
• Healthcare Management

Job Overview:

• Coordinate patient admissions and collaborate with ward staff for efficient bed allocation.
• Provide exceptional service to both internal and external clients, addressing their queries promptly.
• Offer support to patients as needed, ensuring their comfort and satisfaction.
• Process payments for services rendered and manage financial transactions accurately.
• Counsel patients on financial matters and assist with scheduling follow-up appointments.
• Maintain the cleanliness and organization of ward counters, adhering to high standards of hygiene.

Requirements:

• Possess at least a secondary education certificate or professional qualification, such as a diploma.
• Demonstrate proficiency in communicating with patients from diverse linguistic backgrounds, preferably speaking two or more languages.
• Experience in frontline customer service is highly valued.
• Be flexible and willing to work rotating shifts, including weekends and public holidays.

Job Title: Patient Care Coordinator

We are seeking a highly skilled and empathetic Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for handling inbound and outbound calls from patients, caregivers, and the public.

• Answer and direct calls to the appropriate departments or personnel;
• Provide accurate information regarding clinic services, procedures, and hospital policies;
• Assist with appointment scheduling, rescheduling, and cancellations;
• Enter and update patient and appointment details in the hospital system;
• Routecalls or escalate queries to the appropriate departments when necessary;
• Ensure service quality and adherence to call handling protocols;
• Perform general administrative duties related to call centre operations;
• Support ad hoc duties as assigned by supervisor;

• Min GCE N/O or 'A' Levels / Diploma and above;
• Keen interest in the healthcare/medical industry;
• No experience needed, full training will be provided;
• Basic knowledge of Microsoft Office;
• Able to start work immediately;

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and making a positive impact on people's lives.

If you are interested in this position, please submit your updated resume to Joshua Gan and Leon Leong at recruitexpress.com.sg (Attn: Patient Care Coordinator).

Tell employers what skills you have

• Customer Service Skills;
• CRM;
• Lifesciences;
• Customer Service Oriented;
• Microsoft Office;
• Dispute;
• Interpersonal Skills;
• Healthcare;
• Administration;
• Hope;
• Voice Services;
• Service Desk;
• Mobile Devices;
• Customer Satisfaction;
• Team Player;
• Microsoft Word;
• Customer Service;
• Case Management;
• Appointment Scheduling;
• Call Center;

Job Opportunity:

• Remind patients about their upcoming appointments and help them schedule new ones.
• Contribute to outreach activities by sending texts, making calls, and distributing mailers to promote our service.
• Arrange consultations for enrolled patients with our healthcare professionals.
• Inform patients about the My Care Team feature.

Requirements:

• A minimum of a Diploma in any field is required.
• Candidates should be able to start work immediately.

The job requires working Monday to Friday during office hours. We offer a supportive environment where you can grow professionally and make a meaningful impact in people's lives.

Why You'll Love It Here at our healthcare retail-clinic setting:

• 8 Convenient Branches Across Singapore – All easily accessible via MRT
• Retail Hours Only – No overtime, just meaningful work
• Customer-Focused Role – Bring your warmth and people skills

No Experience? No Problem

We welcome individuals with the right attitude and heart. Full training provided.

What You'll Be Doing:

• Be the first point of contact – handle client inquiries and manage appointments like a pro
• Send friendly reminders and keep schedules running smoothly
• Understand our services and guide clients through their wellness journey
• Work closely with our team of therapists and consultants to ensure clients receive the best possible care

If you're enthusiastic about wellness and love helping people, we'd love to meet you

Job Description & Requirements

Working hours and location:

•⁠ ⁠.5 days work week (alternate Saturday off)

•⁠ rking Hours: 9.00am – 6.00pm

Location: Alexandra(6/25 to 8/25) office will shift to Bugis Junction(9/25 onwards)

Responsibilities for Patient Care Coordinator (training will be provided):

Responsible for facilitating seamless communication and coordination between patients, healthcare providers, and administrative staff to ensure exceptional patient care and satisfaction. This role serves as the primary point of contact for patients, managing their care journey from appointment scheduling to follow-up, while maintaining a compassionate and professional demeanor.

•⁠ ⁠P ent Communication: Act as the main liaison for patients, addressing inquiries

•⁠ pointment Scheduling: Coordinate and schedule patient appointments, ensuring optimal use of provider availability and patient convenience.

•⁠ surance Credit Advice: Advising patient with best options related to managing insurance policies for medical treatment

•⁠ surance and Billing Support: Assist patients with insurance verification, pre-authorizations, and billing inquiries, coordinating with the billing department as needed.

•⁠ llow-Up Care: Monitor patient progress, schedule follow-up appointments, and ensure adherence to treatment plans.

•⁠ ministrative Support: Perform clerical tasks such as data entry, filing, and managing correspondence to support the healthcare team.

Qualifications for Administrative Assistant

• Applicants with A' Level, diploma, or university qualifications are welcome to apply.

• 1 year of clerical, secretarial, or office experience will be added advantage.

•⁠ ⁠Pro ient computer skills, including Microsoft Office

•⁠ ficiency in English is required to liaise with stakeholders and read relevant documents

•⁠ le to work independently

•⁠ mediate availability preferred