What Jobs are available for Care Coordinators in Singapore?

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

Being part of the Care Transition team, the Care Consultant plays a vital role in assisting clients and caregivers in navigating the complexities of health and social care systems.

The job scope includes:

• Review and analyse clients' records and aplication history to understand their care related history and status.
• Conducts interviews with clients to gather information on their medical, functional, cognitive, psychological, social, environmental, and financial needs in various settings, including hospitals, clients' homes, and other pertinent locations.
• Perform relevant assessments e.g., interRAI, Residential Assessment Form (RAF), Functional Assessment Report (FAR), Modified Barthel Index (MBI), Abbreviated Mental Test (AMT), Clinical Frailty Scale (CFS) and other relevant assessment tools.
• Leverage on the assessment done by other health professionals such as Mini-Mental State Examination (MMSE), Geriatric Depression Scale (GDS) and other relevant assessment tools, to gather essential information on clients.
• Apply clinical reasoning and critical thinking to interpret assessment findings and identify issues, including red flags that require intervention.
• Collaborate with multidisciplinary teams, including clinicians, social workers, and caregivers, to discuss issues and formulate or refine care plans for optimal outcomes.
• Implement interventions to manage identified issues and red flags, ensuring that clients receive appropriate care and support.
• Share, promote and administer MOH and other agency initiatives, campaigns, programmes, services, schemes and grants and facilitate the application.
• Advocate for clients' and caregivers' preferences and address their expectations while ensuring compliance with clinical and operational guidelines.
• Educate clients and caregivers on managing clients' conditions to enhance their ability to engage in self-care and cope effectively within the community.
• Serve as a resource and point of contact for clients and caregivers, building and maintaining strong relationships.
• Refer clients to appropriate healthcare providers and community care partners based on their needs.
• Assist and contribute as a subject matter expert for the continuous improvement of systems, processes, and services.

Job Requirements

• Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or a similar field along with relevant industry experience.
• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore.
• Knowledge in geriatrics, care coordination, community services and customer services will be an added advantage.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Pro-active work attitude with good interpersonal, communication and organizational skills.
• Exhibit strong critical thinking and problem solving skills while setting priorities.
• Good collaborator who is able to work effectively and harmoniously with internal and external stakeholders.
• Keep abreast on the various clinical assessment tools, community services and schemes.
• Able to work independently, multitask effectively under pressure and highly adaptable to changes.
• Able to comply to process/manuals, advisories, guidelines, policies, legislations/Acts relevant to healthcare and the area of work.
• Candidate may be required to carry out the above-mentioned duties in AIC HQ or hospital setting.

Job description:

Being part of the Care Transition team, the Care Consultant plays a vital role in assisting clients and caregivers in navigating the complexities of health and social care systems.

The job scope includes:

• Review and analyse clients' records and aplication history to understand their care related history and status.
• Conducts interviews with clients to gather information on their medical, functional, cognitive, psychological, social, environmental, and financial needs in various settings, including hospitals, clients' homes, and other pertinent locations.
• Perform relevant assessments e.g., interRAI, Residential Assessment Form (RAF), Functional Assessment Report (FAR), Modified Barthel Index (MBI), Abbreviated Mental Test (AMT), Clinical Frailty Scale (CFS) and other relevant assessment tools.
• Leverage on the assessment done by other health professionals such as Mini-Mental State Examination (MMSE), Geriatric Depression Scale (GDS) and other relevant assessment tools, to gather essential information on clients.
• Apply clinical reasoning and critical thinking to interpret assessment findings and identify issues, including red flags that require intervention.
• Collaborate with multidisciplinary teams, including clinicians, social workers, and caregivers, to discuss issues and formulate or refine care plans for optimal outcomes.
• Implement interventions to manage identified issues and red flags, ensuring that clients receive appropriate care and support.
• Share, promote and administer MOH and other agency initiatives, campaigns, programmes, services, schemes and grants and facilitate the application.
• Advocate for clients' and caregivers' preferences and address their expectations while ensuring compliance with clinical and operational guidelines.
• Educate clients and caregivers on managing clients' conditions to enhance their ability to engage in self-care and cope effectively within the community.
• Serve as a resource and point of contact for clients and caregivers, building and maintaining strong relationships.
• Refer clients to appropriate healthcare providers and community care partners based on their needs.
• Assist and contribute as a subject matter expert for the continuous improvement of systems, processes, and services.

Job Requirements

• Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or a similar field along with relevant industry experience.
• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore.
• Knowledge in geriatrics, care coordination, community services and customer services will be an added advantage.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Pro-active work attitude with good interpersonal, communication and organizational skills.
• Exhibit strong critical thinking and problem solving skills while setting priorities.
• Good collaborator who is able to work effectively and harmoniously with internal and external stakeholders.
• Keep abreast on the various clinical assessment tools, community services and schemes.
• Able to work independently, multitask effectively under pressure and highly adaptable to changes.
• Able to comply to process/manuals, advisories, guidelines, policies, legislations/Acts relevant to healthcare and the area of work.
• Candidate may be required to carry out the above-mentioned duties in AIC HQ or hospital setting.

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

Being part of the Care Transition team, the Care Consultant plays a vital role in assisting clients and caregivers in navigating the complexities of health and social care systems.

The job scope includes:

• Review and analyse clients' records and application history to understand their care related history and status.
• Conduct interviews with clients to gather information on their medical, functional, cognitive, psychological, social, environmental, and financial needs in various settings, including hospitals, clients' homes, and other pertinent locations.
• Perform relevant assessments e.g., interRAI, Residential Assessment Form (RAF), Functional Assessment Report (FAR), Modified Barthel Index (MBI), Abbreviated Mental Test (AMT), Clinical Frailty Scale (CFS) and other relevant assessment tools.
• Leverage on the assessment done by other health professionals such as Mini-Mental State Examination (MMSE), Geriatric Depression Scale (GDS) and other relevant assessment tools, to gather essential information on clients.
• Apply clinical reasoning and critical thinking to interpret assessment findings and identify issues, including red flags that require intervention.
• Collaborate with multidisciplinary teams, including clinicians, social workers, and caregivers, to discuss issues and formulate or refine care plans for optimal outcomes.
• Implement interventions to manage identified issues and red flags, ensuring that clients receive appropriate care and support.
• Share, promote and administer MOH and other agency initiatives, campaigns, programmes, services, schemes and grants and facilitate the application.
• Advocate for clients' and caregivers' preferences and address their expectations while ensuring compliance with clinical and operational guidelines.
• Educate clients and caregivers on managing clients' conditions to enhance their ability to engage in self-care and cope effectively within the community.
• Serve as a resource and point of contact for clients and caregivers, building and maintaining strong relationships.
• Refer clients to appropriate healthcare providers and community care partners based on their needs.
• Assist and contribute as a subject matter expert for the continuous improvement of systems, processes, and services.

Job Requirements

• Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or a similar field along with relevant industry experience.
• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore.
• Knowledge in geriatrics, care coordination, community services and customer services will be an added advantage.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Pro-active work attitude with good interpersonal, communication and organizational skills.
• Exhibit strong critical thinking and problem solving skills while setting priorities.
• Good collaborator who is able to work effectively and harmoniously with internal and external stakeholders.
• Keep abreast on the various clinical assessment tools, community services and schemes.
• Able to work independently, multitask effectively under pressure and highly adaptable to changes.

Job Responsibilities:

1) To act as a local, accessible point of contact in agreed areas (east region):

• Build individual, family and community capacity and resilience through providing advice, information, connections and practical short-term support to anyone in the local community; and
• Build long-term relationships with between 40 to 60 individuals along with their families and carers to further their emotional growth.

2) To build strong partnerships with communities, agencies and services (including multi-disciplinary teams) to develop and increase their capacity to meet people's needs and those of their families and caregivers.

Connecting people (60%)

• To build and maintain effective working relationships with individuals, families and communities in a local area to explore not only what that good life look like but how to make it happen through developing local solutions to meet their goals.
• To exercise appropriate judgement and tact to provide just enough support to individuals and their families
• To promote opportunities for involvement, participation and contribution of individuals in a variety of ways.
• To support access to accurate, timely and relevant information and assist individuals, families and communities to access information through a variety of means.
• To promote self-advocacy and provide advocacy support, as required.
• To build and maintain effective partnerships with a wide range of colleagues and partners contributing to effective practice.

Community development and capacity building (15%)

• To actively develop partnerships with individuals, families, local organizations in the community and the broader community to promote more opportunities for contribution and build a more inclusive community.
• To develop and maintain a clear understanding of local community strengths, resources, connections, gaps and opportunities.

Administration and information management (10%)
- Organize and contribute administrative records in line with the policies and for the effective operation of the programme and team
- Ensure proper records are maintained for all introductions in the local area
- Provide any information and data for programme's reporting purposes Ensure the principles and practice of local area coordination are understood and communicated appropriately to individuals, families, communities, colleagues and partners
- Prepare appropriate reports and monitoring data to support programme evaluation, and to present information and provide advice within own area of expertise to support and influence decision making

Professional development and supervision (15%)

• Undertake training and development related to the position
• Participate effectively in supervision, performance and development process and reviews, team meetings, working groups and other meetings as required, with a view to ensuring personal and organizational continuous improvement
• Pursue development opportunities as agreed with the supervisor, and utilize the learning from these opportunities in practice Participate in the training of new employees, colleagues, and partner agencies where required to support the development of local area coordination

Job Requirements:

• Degree in any related disciplines, preferably healthcare or social work related.
• A minimum of 5 years' experience in healthcare, social services, or community services. Case Management experience is a preferred but not essential.
• Experience in positively engaging with individuals and families from diverse backgrounds and with differing needs and abilities, while maintaining a non-judgmental, person-focused approach.
• Knowledge of policies across health and social care services for people of all ages
• Excellent communication and negotiation skills to build and nurture trusting relationships and partnerships with a range of people and organizations at a personal, service and community level
• Experience of setting goals, managing own work and competing priorities, using initiative and exercising judgment

Interested applicants, please email your updated CV to for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R

EA Personnel Name: Lim Ruo Yi, Rachel

Company EA license No.: Recruit Express Pte Ltd (99C4599)

• Excellent career progression
• Opportunities for professional development
• Good overall company benefits

As a Care Coordinator, you will be responsible for the following duties:

• Assist in the referral of GP patients to other healthcare and/or community and social service providers such as scheduling and following up with patients' appointment.
• Work along with nurses to identify patients in need of counselling and support
• Communicate with service providers to arrange deployments, manage payments, and ensure smooth service delivery
• Collaborate with clinic assistants to ensure patients adhere to schedule chronic care visits, blood test and screenings.
• Collate clinical data for analysis and assist in the tracking and submission of clinical indicators to the stakeholders.

Requirements

• Possess a Diploma in Health Management & Promotion or equivalent.

To apply, simply click on the ''apply'' button in the job advertisement or alternatively, you can send in your resume via email: .COM.SG

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE: 19C9777

• Healthcare institution
• Location: West (Various locations)
• 5.5 day work week
• Salary up to $2,600 + AWS + Variable bonus + benefits
• 1 year contract renewable/convertible

Responsibilities

• Assist the care management team in coordinating and providing care activities for patients.
• Perform basic preventive health screening and health assessments as required i.e. vision testing, blood glucose test.
• Make appropriate referrals to care managers for lifestyle modification education such as smoking cessation, weight management according to patients' health needs.
• Provide health education to patients on home monitoring devices eg. home blood pressure, glucose and weight monitoring as well as the use of Healthhub portal.
• Required to document all care activities rendered to patients accurately.
• Using IT systems to track patients' appointments, laboratory tests and workshops, vaccination needs, and recall or reschedule defaulted appointments.
• To participate in Quality Improvement, Patient Safety and Research activities and assist with other data collation required from time to time
• Assist in planning, organizing and coordinating workplace health promotion activities for staff
• Perform any other duties as assigned by supervisors.

Requirements

• Nitec / Diploma with qualification in Health Promotion or Sciences an advantage
• Working experience in healthcare industry preferred
• Proficient in Microsoft Office applications - Excel, Word, PowerPoint
• Savvy in navigating IT programs
• Self-motivated and has interest in patient care
• Good communication and coordination skills

HOW TO APPLY:

We would like to invite interested applicants to submit their resume online by clicking the "Apply Now" button or email your detailed resume to

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice ). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Tiong Kai Yuen Noreen

Registration No: R

EA Licence No: 12C6253

In this role, you will deliver comprehensive, client-centred care coordination that ensures each individual receives the highest quality support tailored to their unique needs. You will be coordinating and overseeing seamless discharge planning, closely monitoring and evaluating client progress, and providing essential education and guidance to clients and their families about the Home Care Services available.

Our goal is to empower clients and their families to feel confident and well-informed, enhancing their experience and continuity of care at home.

You will need to

• Work closely with internal stakeholders to ensure the smooth delivery of services
• Manage inquiries on NTUC Health services and coordinate requested services
• Assess customer needs using screening tools and recommend suitable NTUC Health service packages
• Collaborate with NTUC Health divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
• Conduct regular home visits and telephone follow-ups to engage with clients
• Collaborate with social and health partners to recommend appropriate care programs
• Counsel and educate caregivers on providing effective care, support, and available financial assistance
• Work closely with the Operations and Nurse Manager on client discharge from services
• Participate in regular program development and evaluation to improve service offerings
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

Qualifications

• Diploma or Advanced Diploma in healthcare-related disciplines
• Minimum 3 years experience in community healthcare settings in Singapore

You should

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Passion in community services and service-oriented
• Be proficient in Google Suite Applications

Other Information

This is in partnership with the Employment and Employability Institute Pte Ltd ('e2i'). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

About Us

Brahm Centre is a registered mental health charity dedicated to promoting happier and healthier living through holistic programs. We empower indivduals to create their own happiness. We are a full member of the National Council of Social Services (NCSS) and an Institution of Public Character (IPC).

We offer science-based mindfulness programs to enhance mental well-being.

We have a care management team supported by trained volunteers. Working with the Agency for Integrated Care, the Ministry of Health and healthcare and educational institutions, we support the community through health education, case management, counselling services and outreach. We offer wellness programs and art courses designed to enhance overall well-being.

Role Overview

We are seeking an experienced and dedicated Care Coordinator to oversee case management for clients with complex needs. The role involves client support, programme management, and team capacity building, while working closely with community and healthcare partners to deliver impactful outcomes.

Key Responsibilities

1. Care Coordination & Case Management

2. Conduct assessments and develop care plans for clients with complex needs.

3. Provide oversight and follow-up on case management and interventions.

4. Facilitate referrals to appropriate community and healthcare services.

5. Partnership & Collaboration

6. Build and strengthen relationships with community partners, healthcare providers, and government agencies.

7. Act as a key point of contact for escalated client matters.

8. Programme Management

9. Monitor service delivery to meet programme outcomes and funders' requirements.

10. Track, review and report on case progress, KPIs, and client outcomes.

11. Contribute to the development and improvement of care management processes.

12. Capacity Building

13. Provide training, mentoring, and on-the-job coaching for new/junior Care Coordinators.

14. Share best practices and foster professional development within the team.

Requirements

• Degree or Diploma in Social Work, Nursing, Counselling, Psychology or related disciplines.
• Minimum 3–5 years of relevant working experience in case management, care coordination or social services.
• Strong leadership, team management, and mentoring abilities.
• Good assessment, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills with diverse stakeholders.
• Ability to work independently and collaboratively in a fast-paced community setting.