3,734 Cafe Supervisor jobs in Singapore

We are seeking a Cafe Supervisor to lead our cafe team and ensure exceptional customer service.

The successful candidate will be responsible for managing sections, supervising the team, and delivering excellent service levels. They will also be expected to stay up-to-date with product knowledge of all menu items, train new team members, and manage inventory and cash sales records.

• Lead by example and demonstrate competence in all Front of House duties according to Standard Operating Procedures (SOP).
• Manage sections and supervise the team to ensure excellent customer service, speed, and accuracy.
• Deliver exceptional service levels and uphold standards of cleanliness, hygiene, and safety.
• Stay up-to-date with product knowledge of all menu items.
• Train new team members on Front of House duties according to SOP.
• Manage inventory, cash, sales records, and ongoing marketing and promotions.

To be successful in this role, you will need:

• Possess a Diploma or Degree in Hospitality or related studies, or relevant certifications such as WSQ Certificate in F&B Operations, F&B Supervision, or F&B Management.
• Have a minimum of 5 years' experience in the F&B industry, preferably in managing cafe outlets.
• Enjoy meeting people and taking pride in customer service.
• Be willing to work in a fast-paced environment.
• Have good interpersonal skills and the ability to perform in a team.
• Work 5 days a week.

As a member of our team, you can expect:

• A competitive salary package.
• Ongoing training and development opportunities.
• A fun and dynamic work environment.

The great things you will be expected to do:

Reporting to the Unit Manager, and you will be working with the Front of House Team to ensure your team provides an efficient, effective and consistent service to all our customers and clients in our fast paced busy restaurants/cafes You'll have the opportunity to assist all your team team members in their duties & support the efficient running of your unit.

• Manage daily operations including cleanliness, organization and staffing
• Perform opening, mid and closing shift duties
• Manage guest relations and guest recovery
• Provide exceptional guest service, and setting the standard for all staff
• Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
• Make hiring and termination recommendations to Management
• Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
• Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
• Contribute to management staff meetings
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management

Health and Safety Responsibilities:

Adhere to Compass Singapore HSE systems and procedures

Follow all Emergency Response plans on site

Follow procedures for identifying, assessing and controlling hazards and risks

Adhere to and maintain food handling standards and food safety plan at all times

Key skills & qualifications

EDUCATION & QUALIFICATION

• Candidate must possess at least a Professional Certificate/NITEC

WORK EXPERIENCE

• At least 2 years' experience working in F&B as Supervisor

COMPETENCIES

• Computer literacy with advance abilities in spreadsheets and presentation software tools (Microsoft excel and powerpoint; or Google Sheets and Slides)
• Presentation skills

ATTRIBUTES

• Strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
• Ability to work in a high stress, faced-paced environment
• High personal integrity, professionalism and maturity
• Strong attention to detail and process problem-solving abilities
• Experience in a supervisory or management role preferred but not required
• Must have excellent communication, organizational and people management / training skills and be very customer service oriented

• Manage daily operations including cleanliness, organization and staffing
• Perform opening, mid and closing shift duties
• Manage guest relations and guest recovery
• Provide exceptional guest service, and setting the standard for all staff
• Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
• Make hiring and termination recommendations to Management
• Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
• Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
• Contribute to management staff meetings
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management

Health and Safety Responsibilities:

Adhere to Compass Singapore HSE systems and procedures

Follow all Emergency Response plans on site

Follow procedures for identifying, assessing and controlling hazards and risks

Adhere to and maintain food handling standards and food safety plan at all times

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do.

With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• To handle customer enquiries and complaints
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system, to ensure proper accountability for cash registers and orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers' orders, and provide recommendations for food/beverage menu.
• Plan staff's duty roster and assign duties to staff/ deploy staff where necessary
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness, and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.
• Manage the outlet in the absence of the Operation Manager.

Other Requirements

• Preferred at least 1 to 3 years working experience managing a café kitchen or kitchen-in-charge
• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

West Coast

Remuneration & Working Hours

Salary: $2,600 to $2,800 Depending on experience & positions

Working Hours: 5 days per work week (44hrs + OTs) - Rotational weekdays/weekends off, PH off-in-lieu

Job Types: Full-time

Benefits:

• Training provided
• Employee discount
• Staff meals provided
• Birthday vouchers
• Full CPF contribution
• Annual leave and sick leave

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to:

We regret that only shortlisted applicants will be contacted.

Responsibilities:
Oversee daily operations, ensuring smooth, efficient service
Lead and motivate the front-of-house team
Deliver premium but friendly customer experience
Train, schedule, and supervise staff
Manage inventory, cash handling, and POS
Handle customer feedback professionally
Support new promotions and menu launches
Requirements:
Experience in F&B service (café or casual dining preferred)
Supervisory or leadership experience in similar settings
Strong customer service mindset and communication skills
Ability to lead and motivate a team
Willing to work shifts, weekends, and public holidays
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Responsibilities:

Oversee daily operations, ensuring smooth, efficient service
Lead and motivate the front-of-house team
Deliver premium but friendly customer experience
Train, schedule, and supervise staff
Manage inventory, cash handling, and POS
Handle customer feedback professionally
Support new promotions and menu launches

Requirements:

Experience in F&B service (café or casual dining preferred)
Supervisory or leadership experience in similar settings
Strong customer service mindset and communication skills
Ability to lead and motivate a team
Willing to work shifts, weekends, and public holidays

We’re Hiring: Café Supervisor (Full-Time)

We are a growing dessert café brand serving beautifully crafted sweets, specialty drinks, and memorable café experiences. With more outlets opening soon, we’re looking for a passionate, hands-on Café Supervisor to lead one of our outlets and grow with us!

What You’ll Do

• Oversee daily café operations to ensure smooth service & happy customers
• Lead, train, and motivate the team to deliver great hospitality
• Manage stock, ordering, and cost controls
• Maintain cleanliness, food safety, and brand standards
• Work closely with management on promotions and outlet performance

What We’re Looking For

• At least 1 year in a supervisory or team leader role (F&B experience preferred)
• Strong leadership & communication skills
• Customer-focused, with a knack for solving problems on the spot
• Able to work shifts, weekends & public holidays
• Positive attitude and willingness to get hands-on when needed

Why Join Us?

• Competitive salary + performance incentives
• Clear career growth opportunities as we expand
• Supportive management & training provided
• Staff discounts on our delicious desserts & drinks
• Be part of a young, vibrant, and growing brand!

How to Apply

Interested candidates can drop us a WhatsApp text to 80434970

Join us and lead a team that makes every visit sweet!

• Manage daily operations including cleanliness, organization and staffing
• Perform opening, mid and closing shift duties
• Manage guest relations and guest recovery
• Provide exceptional guest service, and setting the standard for all staff
• Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
• Make hiring and termination recommendations to Management
• Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
• Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
• Contribute to management staff meetings
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management

Health and Safety Responsibilities:

Adhere to Compass Singapore HSE systems and procedures

Follow all Emergency Response plans on site

Follow procedures for identifying, assessing and controlling hazards and risks

Adhere to and maintain food handling standards and food safety plan at all times

CAFE SUPERVISOR
Managing staff : Training new staff, managing schedules, and providing feedback on performance
Ensuring quality : Maintaining high standards for food quality and hygiene, and ensuring compliance with health and safety regulations
Providing customer service : Handling customer inquiries and complaints, and ensuring customers are served in a professional and timely manner
Managing operations : Overseeing daily operations, managing inventory, and ordering supplies
Supporting the cafe manager : Assisting in achieving business goals, and supporting the cafe manager
Promoting a positive work environment : Conducting regular staff meetings and training sessions, and promoting a positive work environment
Assisting with menu planning : Assisting in menu planning and development
Coordinating with suppliers : Coordinating with suppliers and vendors
Maintaining financial records : Maintaining accurate financial records and reports
Managing payroll : Scheduling staff shifts and managing payroll
Assisting with marketing : Assisting in marketing and promotional activities
Addressing operational issues : Addressing any operational issues promptly
REMUNERATION & BENEFIT
Gross Salary : SGD 2,000 to SGD 2,300
Salary Breakdown : Basic SGD 2,000 + Meal SGD 180 + Transportation SGD 120
Staff Benefit : Staff discount 10% and Daily drink will be provided
WORKING HOURS & WORK SCHEDULE
Working Hours : 45 hours per week 9am to 7pm
Working Days : 5 days from Tuesday to Saturday
Off day : 2 days per week
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