98 Butler jobs in Singapore

JOB SUMMARY

Reporting to the Head Butler, the Butler is at the center of the guest service experience. The role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arrangements. The Butler strives to listen attentively, observe all details, and personalise any interaction with the aim to anticipate and be intuitive of guests’ needs and wants. The Butler is an ambassador of the hotel, knowledgeable and well-versed in all operations including Front Office, Housekeeping, Food and Beverage and Spa & Wellbeing.

What you will be DOING:

· Take responsibility and ownership in creating personal connection with guests.

· Attend daily briefing and take notes of all information about the guests and functions in the hotel.

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Ensure special preferences of all guests are taken into consideration.

· Engage and customise check-in procedures, villa set-up, and villa orientation.

· Offer welcome drinks, create bespoke destination itineraries and dining recommendations.

· Anticipate intuitively guests’ needs and wants through observations and interactions and orchestrate celebration of special occasions.

· Provide service offerings such as unpacking, packing, regular laundry handling, shoe-shine service.

· Work closely with in-villa dining team and engage / customize bar set-up and replenishment of amenities for occupied villas.

· Acts as a link for guests with all other operations of the hotel and ensure all villas receive prompt, courteous and professional service.

· Take ownership and attend to any guest enquiries and requests promptly and communicate instantly with respective departments necessary to ensure prompt follow-up with guests and ensuring their satisfaction.

· Ensure all communication is carried clearly amongst the team.

· Liaise with in-villa dining and housekeeping teams to check on a regular basis in ensuring amenities, guest preferences and other such points are taken care of and carried out flawlessly to ensure a seamless in-villa dining and cleaning experience.

· Clear and replace dirty plates, cutleries, glasses etc. while replenishing amenities and bars for occupied villas.

· Keeps track of all DND villas and communicate to related operations for further follow up.

· Offer assistance for departure arrangements.

· Thank and bide fond farewell to guests.

· Clean and maintain Butler station.

· Undertake ad-hoc operations tasks/projects as assigned.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma/GCE ‘O’ level/Certificate in Hospitality or equivalent

· Minimum 2 years of hospitality experience.

· Possess positive service mindset and attitude

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Work well under pressure with good time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess good local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

Job Responsibilities:

• Attend to all corporate guest request and ensure that they are fulfilled to guest's satisfaction according the highly prescribed standards.
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other staff and adopting a ''Can-do'' approach to all tasks assigned
• Review all in-house, arriving and departing VIP guests on a regular basis
• Handle all guest's requests & enquiries in a professional manner
• Perform any other related duties as assigned by immediate superior.

Health and Safety Responsibilities:

• Adhere to Compass Singapore HSE systems and procedures
• Follow all Emergency Response plans on site
• Follow procedures for identifying, assessing and controlling hazards and risks
• Adhere to and maintain food handling standards and food safety plan at all times

Job Requirements:

• At least 1-2 years of relevant work experience in hotel/restaurant environment
• Customer-service oriented personality
• Proficient with MS Office Applications
• Cheerful and self-motivated with positive working attitude

The Role:

To perform all aspects of Butler operations. To provide efficient and reliable butler service to patients in accordance with the policies standards and guidelines.

Key accountabilities:

• Provide a high standard of personalised service to patients during breakfast, lunch, dinner & tea break services and also water services in accordance with the policies, standards, and guidelines.
• Involved in setting up and providing food service for meetings and functions.
• Assist other tasks whenever necessary in other section within FNB Department.
• Check all pantry equipment and mise-en-place.
• Carries out mini bar checks, charges and stock replenishment.
• Any other job as assigned.

Qualifications & Experience:

• Minimum Secondary education with a pass in English.
• Preferably with two years relevant experience in Food and Beverage industry.
• Able to speak, write and read English and preferably be able to understand one or more local dialects.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents' service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents' needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents' needs and wants.
• Orchestrates the celebrations of residents' special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from School for Tourism and Hotel Management.
• Minimum 2 years' relevant experience.
• Excellent communication skills in English and ability to speak other language and / or basic understanding of other languages an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
• Prioritises and organises work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.
• Creative and experiential focus.
• Possess good local market knowledge.
• Understands international luxury travelers and their needs.
• International level of quality and non-hotel experience a plus.
• Multi-cultural understanding.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children's Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

We are looking for dedicated and professional individuals to join our team as Hospitality Butlers, supporting high-profile official functions and events. This role requires a strong service mindset, attention to detail, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Deliver top-tier hospitality and food & beverage service to guests during official events.
• Prepare ceremonial props and set up table arrangements in line with event protocols.
• Support back-of-house operations to ensure seamless event execution.

Requirements:

• Singapore Citizens only.
• Minimum 2 years of experience in Hospitality Management and/or Food & Beverage Service.
• Professional, service-oriented, and meticulous in execution.
• Willing to accept a contract position in the initial stage.

If you are passionate about service excellence and enjoy supporting high-level events, we encourage you to apply.

By submitting your application, you consent to the collection, use, and disclosure of your personal data in accordance with ScienTec's Privacy Policy ).

This authorizes us to:

• Contact you regarding potential job opportunities.
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All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.

Koh Shir Ley – R

ScienTec Consulting Pte Ltd – 11C5781

Istana

Permanent/Contract

Closing on 14 Sep 2025

What the role is

Butler is required to provide hospitality service and food & beverage service to guests as well as ceremonial props/table settings for events and assist in back-of-house duties.

What you will be working on

• Provide hospitality service, and food and beverage service to guests.

• Set up ceremonial props/table settings for events.

• Assist in back-of house duties.

What we are looking for

• Singaporean only.

• Minimum 2 years of working experience in Hospitality Management/Food and Beverage Service.

• Selected candidates will be offered a contract of 1 or 2 years in the first instance.

• For enquiries, please email to

About Istana

To support the constitutional, ceremonial and community roles of the President, and to uphold and maintain the dignity of the office of the President.

About your application process

This job is closing on 14 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Istana or the wider Public Service.

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit

Job description:

Job Summary:

The Senior Butler plays a supervisory role within the Butler Services team, ensuring the delivery of highly personalized and anticipatory guest experiences. This position oversees daily butler operations and maintains the luxury service standards of The Luxury Collection.

Primary Responsibilities:

• Lead and supervise the daily operations of the Butler Services team to ensure consistent and exceptional service delivery.
• Manage pre-arrival preparations, guest preferences, and bespoke amenities for VIPs and special guests.
• Conduct in-room registration, private guest orientation and deliver customized guest experiences.
• Perform high-touch services such as unpacking of luggage, garment care and personal assistance when required.
• Liaise with key departments (e.g., Housekeeping, F&B, Front Office) to ensure seamless service execution.
• Monitor service performance and guest feedback, propose improvements and innovations.
• Maintain accurate guest profiles and service records in the system.
• Assist in coaching and development of butler team members.

Requirements:

• Diploma in Hospitality Management or related fields.
• Minimum 3-5 years of experience in luxury hotel or butler services, with supervisory experience preferred.
• Strong knowledge of personalized guest service standards.
• Excellent leadership, communication and interpersonal skills.
• Proficient in hotel property management systems (e.g., Opera PMS).
• High attention to details and ability to multitask in a dynamic environment.
• Ability to remain calm and resourceful under pressure.
• Flexibility to work varied shifts, including weekends and public holidays.

• Answer the telephone as per Raffles brand standards and telephone etiquette guidelines.
• Monitors Message Box task completion that are assigned to the butler team.
• Execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
• Set up and prepare private dining condiments, utensils and trays in accordance with the departmental standards.
• Adhere to the gust recognition program by being familiar with the names of the in-house guests and by greeting the guests by name.
• Present food and beverages in a manner which ensures that departmental standards are maintained, and guest satisfaction is maximized.
• Enquire about the satisfaction with food and beverages, and about the service provided by communicating directly with guests.
• Have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries and to up-sell appropriate food and beverage items.
• Ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
• Knows all arrival lists in advance and guest profile, including companions 'preferences as submitted by the butlers.
• Curates experiences to include all possible hotel and city activities, bespoke services, and rituals during the guest's stay that are personalized as per record of preferences;
• Follows-up on butlers on guest activities to ensure service was/is being delivered well.
• Track and monitor services to be performed by other operational departments are met and that butlers follow-through with scheduled requests (turndown, maintenance, F&B) are met.

• A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.
• Good organizational skills, problem solving skills and engagement with guests to anticipate their needs.
• Commitment to meet and exceed all performance standards.
• Constantly look to develop own professional skills and abilities.
• Adherence to Standard operating procedures
• Ability to work a multi-cultural workforce.
• High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement
• Good knowledge of the entire Housekeeping Operations
• Knowledge of Opera Property Management System preferred.
• Curiosity, listening skills
• Strong ability and knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).

• Household Management:
  Oversee daily household operations including scheduling, staff supervision (housekeepers, chefs, chauffeurs, etc.), and vendor coordination.
• Guest Services:
  Greet and attend to residents and guests in a professional manner; serve meals and drinks formally or informally as required.
• Table Service & Event Support:
  Set and serve formal/informal table settings, assist in planning and managing household events and private functions.
• Inventory & Supplies:
  Manage household inventory, including fine china, silverware, and pantry; oversee purchasing and stock rotation.
• Security & Discretion:
  Maintain discretion and confidentiality; ensure household safety and monitor security systems as needed.
• Maintenance Oversight:
  Report and follow up on maintenance issues; liaise with contractors and service providers.

• Minimum 3 years of experience in a similar private household or luxury hospitality setting
• Strong knowledge of formal service etiquette and protocols
• Excellent organizational and time-management skills
• Impeccable personal presentation and communication abilities
• Proficiency in household technology and systems
• Trustworthy, reliable, and discreet
• Flexibility to work evenings, weekends, and travel as needed
• Valid driver's license (if applicable)

• Formal butler training (e.g., from a recognized butler or hospitality school)
• Multilingual abilities
• Culinary or wine knowledge