756 Business Process Management jobs in Singapore

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A leader in Shipping and Logistics company is currently expanding and looking for highly qualified candidates for the Business Process Manager position based in Singapore.

Job Responsibilities:

• Partner with Process Owners to collect, analyze, and document business requirements.
• Translate business needs into clear technical requirements for system design and development.
• Lead or support system implementation projects, including testing (UAT), issue resolution, and rollout.
• Drive system and process enhancements to align with global operational standards and best practices.
• Act as a liaison between business and IT teams to ensure seamless delivery of solutions.
• Support post-implementation review, issue tracking, and continuous improvement initiatives.
• Document and maintain functional specifications, workflows, and process guidelines.

Requirements:

• Bachelor's degree in Business, Information Systems, Engineering, or a related field.
• 4-5 years of relevant experience in business process management, system implementation, or business analysis.
• Proficiency in SQL and working with cross-functional teams in a global environment.
• Excellent problem-solving, analytical, and communication skills.

Airswift care deeply about equity, diversity and inclusion, and we actively seek talent from diverse and underrepresented groups. Please do send your CV to us if you meet most, but maybe not all of the requirements

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Consulting, and Project Management

• Industries

  Maritime Transportation

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Job summary: The Head of Business Process Management is responsible for driving organization-wide process governance, standardization, and transformation to optimize overall operations, service quality and cost efficiency across the relevant divisions. This role leads process reengineering, seeks and drive continuous improvement initiatives with a focus on end-to-end process ownership in the identified divisions.

Job Responsibilities:

1. Lead global process governance & standardization

2. Drive cross-functional process reengineering

3. Oversee BPM technology integration (RPS, AI, Process Mining)

4. Initiate projects related to Business Processes (current focus will be on Sales & CS).

5. Monitor Regional Offices’ compliance with established business processes.

6. Define and monitor key performance indicators (KPIs) for processes to track their effectiveness (develop process dashboards)

7. Develop and maintain risk control frameworks (IAF), strategies, and action plans to minimize risks within the business processes.

8. Lead Change Management & training programs

Qualifications & Experience Required:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Master’s degree (e.g., MBA) is a plus.
• Over 10 years of experience in process management, process improvement, enterprise transformation in the related domain, with at least 5 years or more in a senior management or leadership role.
• Deep understanding of business processes in container shipping industry.
• Proven track record of owning and optimizing business processes across multiple functions or regions.
• Extensive experience in leading cross-functional teams and collaborating with multiple stakeholders (e.g., trade, finance).
• Experience in driving large-scale process transformation initiatives, including the use of automation and technology.
• Change management expertise, with the ability to lead teams through process improvements and transformations.
• Strong leadership in a matrix organisation

Professional Skill Sets:

• Project Management Skills or Qualifications (e.g. PMP, PMI, Agile, Scrum etc.)
• Lean Six Sigma certification (Black Belt) or other process improvement methodologies.
• Change Management Certifications (e.g. CCMP, COPC, etc.)

Department: Business Process Management

Experience required: 2 - 4 years

Job title: Business Process team

Grade: (Specify Grade)

Department: Business Process Management

Direct reports: N/A

Reporting to: (Specify Supervisor)

Dotted line reporting: N/A

Job purpose: The Business Process team supports and coordinates global process improvements and training initiatives. This role oversees standardized process implementation, supports training program rollouts, and assists in performance management through KPI tracking, data analysis, and operational excellence initiatives.

Main tasks and responsibilities:

1. Training Rollout Coordination
2. Coordinate global onboarding and refresher training for agents.
3. Maintain training materials reflecting process changes.
4. Schedule and monitor regional training sessions for participation and compliance.
5. Gather feedback and continuously improve training content and delivery.

1. Performance Management Support
2. Assist in managing performance frameworks related to business processes.
3. Analyze and report KPIs to identify trends and gaps.
4. Prepare performance reviews, dashboards, and executive reports.
5. Contribute to initiatives enhancing process adoption and consistency.
6. Coordinate with process owners, regional leads, and training teams for alignment.
7. Support change management efforts by reinforcing messaging and process clarity.

Key interactions (Internal | External): External: Customers

Education requirements: Bachelor’s degree in operations or related fields; proficiency in MS Office (Excel)

Language requirements: (Specify Language Requirements)

Background and experience: 2–4 years in business process improvement, training, or operations support; shipping knowledge required; process improvement and SAP knowledge advantageous.

Competencies and skills:

• Time management and organizational skills
• Strong process mapping skills
• Excellent communication and stakeholder management skills

Job summary: The Head of Business Process Management is responsible for driving organization-wide process governance, standardization, and transformation to optimize overall operations, service quality and cost efficiency across the relevant divisions. This role leads process reengineering, seeks and drive continuous improvement initiatives with a focus on end-to-end process ownership in the identified divisions.

Job Responsibilities:

1. Lead global process governance & standardization

2. Drive cross-functional process reengineering

3. Oversee BPM technology integration (RPS, AI, Process Mining)

4. Initiate projects related to Business Processes (current focus will be on Sales & CS).

5. Monitor Regional Offices’ compliance with established business processes.

6. Define and monitor key performance indicators (KPIs) for processes to track their effectiveness (develop process dashboards)

7. Develop and maintain risk control frameworks (IAF), strategies, and action plans to minimize risks within the business processes.

8. Lead Change Management & training programs

Qualifications & Experience Required:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Master’s degree (e.g., MBA) is a plus.
• Over 10 years of experience in process management, process improvement, enterprise transformation in the related domain, with at least 5 years or more in a senior management or leadership role.
• Deep understanding of business processes in container shipping industry.
• Proven track record of owning and optimizing business processes across multiple functions or regions.
• Extensive experience in leading cross-functional teams and collaborating with multiple stakeholders (e.g., trade, finance).
• Experience in driving large-scale process transformation initiatives, including the use of automation and technology.
• Change management expertise, with the ability to lead teams through process improvements and transformations.
• Strong leadership in a matrix organisation

Professional Skill Sets:

• Project Management Skills or Qualifications (e.g. PMP, PMI, Agile, Scrum etc.)
• Lean Six Sigma certification (Black Belt) or other process improvement methodologies.
• Change Management Certifications (e.g. CCMP, COPC, etc.)

Job summary: The Head of Business Process Management is responsible for driving organization-wide process governance, standardization, and transformation to optimize overall operations, service quality and cost efficiency across the relevant divisions. This role leads process reengineering, seeks and drive continuous improvement initiatives with a focus on end-to-end process ownership in the identified divisions.

Job Responsibilities:

1. Lead global process governance & standardization

2. Drive cross-functional process reengineering

3. Oversee BPM technology integration (RPS, AI, Process Mining)

4. Initiate projects related to Business Processes (current focus will be on Sales & CS).

5. Monitor Regional Offices' compliance with established business processes.

6. Define and monitor key performance indicators (KPIs) for processes to track their effectiveness (develop process dashboards)

7. Develop and maintain risk control frameworks (IAF), strategies, and action plans to minimize risks within the business processes.

8. Lead Change Management & training programs

Qualifications & Experience Required:

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Master's degree (e.g., MBA) is a plus.
• Over 10 years of experience in process management, process improvement, enterprise transformation in the related domain, with at least 5 years or more in a senior management or leadership role.
• Deep understanding of business processes in container shipping industry.
• Proven track record of owning and optimizing business processes across multiple functions or regions.
• Extensive experience in leading cross-functional teams and collaborating with multiple stakeholders (e.g., trade, finance).
• Experience in driving large-scale process transformation initiatives, including the use of automation and technology.
• Change management expertise, with the ability to lead teams through process improvements and transformations.
• Strong leadership in a matrix organisation

Professional Skill Sets:

• Project Management Skills or Qualifications (e.g. PMP, PMI, Agile, Scrum etc.)
• Lean Six Sigma certification (Black Belt) or other process improvement methodologies.
• Change Management Certifications (e.g. CCMP, COPC, etc.)

Senior Executive - Business Process Management
Department:
Business Process Management
Experience required:
2 - 4 years
Job title:
Business Process team
Grade:
(Specify Grade)
Department:
Business Process Management
Direct reports:
N/A
Reporting to:
(Specify Supervisor)
Dotted line reporting:
N/A
Job purpose:
The Business Process team supports and coordinates global process improvements and training initiatives. This role oversees standardized process implementation, supports training program rollouts, and assists in performance management through KPI tracking, data analysis, and operational excellence initiatives.
Main tasks and responsibilities:
Training Rollout Coordination
Coordinate global onboarding and refresher training for agents.
Maintain training materials reflecting process changes.
Schedule and monitor regional training sessions for participation and compliance.
Gather feedback and continuously improve training content and delivery.
Performance Management Support
Assist in managing performance frameworks related to business processes.
Analyze and report KPIs to identify trends and gaps.
Prepare performance reviews, dashboards, and executive reports.
Contribute to initiatives enhancing process adoption and consistency.
Coordinate with process owners, regional leads, and training teams for alignment.
Support change management efforts by reinforcing messaging and process clarity.
Key interactions (Internal | External):
External: Customers
Education requirements:
Bachelor’s degree in operations or related fields; proficiency in MS Office (Excel)
Language requirements:
(Specify Language Requirements)
Background and experience:
2–4 years in business process improvement, training, or operations support; shipping knowledge required; process improvement and SAP knowledge advantageous.
Competencies and skills:
Time management and organizational skills
Strong process mapping skills
Excellent communication and stakeholder management skills
#J-18808-Ljbffr

Job summary: The Head of Business Process Management is responsible for driving organization-wide process governance, standardization, and transformation to optimize overall operations, service quality and cost efficiency across the relevant divisions. This role leads process reengineering, seeks and drive continuous improvement initiatives with a focus on end-to-end process ownership in the identified divisions.

Job Responsibilities:

1. Lead global process governance & standardization

2. Drive cross-functional process reengineering

3. Oversee BPM technology integration (RPS, AI, Process Mining)

4. Initiate projects related to Business Processes (current focus will be on Sales & CS).

5. Monitor Regional Offices’ compliance with established business processes.

6. Define and monitor key performance indicators (KPIs) for processes to track their effectiveness (develop process dashboards)

7. Develop and maintain risk control frameworks (IAF), strategies, and action plans to minimize risks within the business processes.

8. Lead Change Management & training programs

Qualifications & Experience Required:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Master’s degree (e.g., MBA) is a plus.
• Over 10 years of experience in process management, process improvement, enterprise transformation in the related domain, with at least 5 years or more in a senior management or leadership role.
• Deep understanding of business processes in container shipping industry.
• Proven track record of owning and optimizing business processes across multiple functions or regions.
• Extensive experience in leading cross-functional teams and collaborating with multiple stakeholders (e.g., trade, finance).
• Experience in driving large-scale process transformation initiatives, including the use of automation and technology.
• Change management expertise, with the ability to lead teams through process improvements and transformations.
• Strong leadership in a matrix organisation

Professional Skill Sets:

• Project Management Skills or Qualifications (e.g. PMP, PMI, Agile, Scrum etc.)
• Lean Six Sigma certification (Black Belt) or other process improvement methodologies.
• Change Management Certifications (e.g. CCMP, COPC, etc.)
• 
  
• 
  

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Job Overview

Reporting to the Procurement Transformation Senior Manager in the DDN Procurement Team, the Procurement Manager – Risk Program Lead will be leading the development and execution of a comprehensive Supplier risk management agenda so as to ensure business continuity in the face of any type of disruption

The role requires the ability to effectively collaborate and partner with DDN Business Unit Procurement, Supply Chain, Engineering and Operations teams. This role is responsible for driving a comprehensive supplier risk management agenda with a focus on resilience, visibility, and strategic mitigation levers. It requires strong program leadership, cross-functional collaboration, and data-driven decision-making. The ideal candidate will bring a blend of operational rigor and strategic thinking to shape and sustain a robust risk management framework.

Job Responsibilities

• Develop and lead a comprehensive supplier risk management framework, covering risk identification, assessment, monitoring, and mitigation strategies across the supply base
• Establish early warning systems leveraging both internal and external signals to proactively detect and respond to emerging supplier risks
• Drive robust risk mitigation plans, including dual sourcing, localization, inventory strategies, and business continuity protocols including short-term mitigation protocols at category / commodity level
• Partner with category and sourcing teams to embed risk-mitigating levers into sourcing strategies and supplier selection processes.
• Lead cross-functional governance forums to ensure alignment, escalation, and decision-making across procurement, supply chain, engineering, and business leadership.
• Design and manage risk dashboards and analytics, providing real-time visibility into supplier health, risk exposure, and mitigation progress.
• Define and track KPIs related to supplier risk performance, time to recover (TTR), time to survive (TTS), and mitigation effectiveness.
• Support localization and dual sourcing initiatives in close collaboration with sourcing and engineering teams, aligning with business continuity goals.
• Lead and manage strategic supplier risk programs, ensuring effective planning, execution, and value delivery.
• Communicate supplier risk posture and program status clearly and effectively to stakeholders at all levels, including senior leadership.
• Coordinate risk assessments for new suppliers, geographies, or critical parts, factoring in geopolitical, financial, operational, and environmental risk elements.
• Facilitate root cause analysis and continuous improvement actions post disruption or near-miss events.
• Bring thought leadership in supply chain strategy and transformation, with the ability to influence long-term design choices that enhance resilience.
• Leverage advanced data analytics to automate risk monitoring and reporting.
• Build and nurture a strong risk management culture across procurement and adjacent functions, through training, awareness, and capability building.
  
  

• Minimum Bachelor's degree, preferably in engineering related course
• MBA is a plus
• At least 8 years of experience in a global or regional Procurement and / or Supply Chain with experience in Industrial electronics / manufacturing (preferred)
• Broad commodity knowledge of semi-conductors, PCB, PCBA and electronic components (preferred)
• Knowledge of global electronics sourcin
• Strong understanding of role and application of data – analytics – insights
• Previous experience with working on strategy / transformation / risk initiatives especially linked to upstream emissions
• Excellent communication skills with the ability to communicate to people at all levels of the organisation in both commercial and technical roles
• Ability to influence other
• Excellent problem-solving and analytical skills
• Strong project management skills and ability to multi-task
• Ability to work in a matrix environment with multi-cultural teams
• Ability to demonstrate strong customer focus and continuous improvement attitude
• Ability to form successful working relationships quickly at all levels
• Ability to prioritize and manage complexity in a fast-paced environment
• Ability to meet demanding deadlines and task prioritization
• Continuous improvement mindset
• Fluent in English both written and spoken
• Other languages are a plus
• Timezone flexibility and ability to travel internationally
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Appliances, Electrical, and Electronics Manufacturing

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview

Reporting to the Procurement Transformation Senior Manager in the DDN Procurement Team, the Procurement Manager – Risk Program Lead will be leading the development and execution of a comprehensive Supplier risk management agenda so as to ensure business continuity in the face of any type of disruption

The role requires the ability to effectively collaborate and partner with DDN Business Unit Procurement, Supply Chain, Engineering and Operations teams. This role is responsible for driving a comprehensive supplier risk management agenda with a focus on resilience, visibility, and strategic mitigation levers. It requires strong program leadership, cross-functional collaboration, and data-driven decision-making. The ideal candidate will bring a blend of operational rigor and strategic thinking to shape and sustain a robust risk management framework.

• Develop and lead a comprehensive supplier risk management framework, covering risk identification, assessment, monitoring, and mitigation strategies across the supply base
• Establish early warning systems leveraging both internal and external signals to proactively detect and respond to emerging supplier risks
• Drive robust risk mitigation plans, including dual sourcing, localization, inventory strategies, and business continuity protocols including short-term mitigation protocols at category / commodity level
• Partner with category and sourcing teams to embed risk-mitigating levers into sourcing strategies and supplier selection processes.
• Lead cross-functional governance forums to ensure alignment, escalation, and decision-making across procurement, supply chain, engineering, and business leadership.
• Design and manage risk dashboards and analytics, providing real-time visibility into supplier health, risk exposure, and mitigation progress.
• Define and track KPIs related to supplier risk performance, time to recover (TTR), time to survive (TTS), and mitigation effectiveness.
• Support localization and dual sourcing initiatives in close collaboration with sourcing and engineering teams, aligning with business continuity goals.
• Lead and manage strategic supplier risk programs, ensuring effective planning, execution, and value delivery.
• Communicate supplier risk posture and program status clearly and effectively to stakeholders at all levels, including senior leadership.
• Coordinate risk assessments for new suppliers, geographies, or critical parts, factoring in geopolitical, financial, operational, and environmental risk elements.
• Facilitate root cause analysis and continuous improvement actions post disruption or near-miss events.
• Bring thought leadership in supply chain strategy and transformation, with the ability to influence long-term design choices that enhance resilience.
• Leverage advanced data analytics to automate risk monitoring and reporting.
• Build and nurture a strong risk management culture across procurement and adjacent functions, through training, awareness, and capability building.

• Minimum Bachelor's degree, preferably in engineering related course
• MBA is a plus
• At least 8 years of experience in a global or regional Procurement and / or Supply Chain with experience in Industrial electronics / manufacturing (preferred)
• Broad commodity knowledge of semi-conductors, PCB, PCBA and electronic components (preferred)
• Knowledge of global electronics sourcing
• Strong understanding of role and application of data – analytics – insights
• Previous experience with working on strategy / transformation / risk initiatives especially linked to upstream emissions
• Excellent communication skills with the ability to communicate to people at all levels of the organisation in both commercial and technical roles
• Ability to influence other
• Excellent problem-solving and analytical skills
• Strong project management skills and ability to multi-task
• Ability to work in a matrix environment with multi-cultural teams
• Ability to demonstrate strong customer focus and continuous improvement attitude
• Ability to form successful working relationships quickly at all levels
• Ability to prioritize and manage complexity in a fast-paced environment
• Ability to meet demanding deadlines and task prioritization
• Continuous improvement mindset
• Fluent in English both written and spoken
• Other languages are a plus
• Timezone flexibility and ability to travel internationally

Singapore, 01, SG, 239920

State: 01

Country/Region: SG

Travel: 10% to 25%

Requisition ID: 138927

Alternative Locations:

Function: Procurement

Job Segment: Supply Chain Manager, Supply Chain, Procurement, Risk Management, Business Process, Operations, Finance, Management

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