190 Business Process Improvement jobs in Singapore

Business Process Improvement Specialist

Singapore, Singapore beBeeOperations

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Job Description

Operations Manager Role Overview

The role of Operations Manager is a pivotal position within our organization, responsible for overseeing and streamlining daily operations across all sales verticals. This includes managing team rosters, shift planning, and deployment for roadshows, events, and office operations.

Key responsibilities include team operations & scheduling, staff onboarding & support, performance & KPI management, process optimization, and cross-functional coordination.

  • Team Operations & Scheduling:
    • Manage team rosters, shift planning, and deployment for roadshows, events, and office operations.
    • Ensure adequate manpower coverage across all verticals (inbound, outreach, corporate).
  • Staff Onboarding & Support:
    • Oversee onboarding and training of new hires.
    • Ensure all team members are equipped with SOPs, sales tools, and compliance knowledge.
  • Performance & KPI Management:
    • Track and analyze team performance data against KPIs.
    • Work closely with sales leads to support productivity and address performance gaps.
    • Prepare and present weekly/monthly operational reports to leadership.
  • Process Optimization:
    • Identify and implement improvements in daily workflows, scheduling, and reporting.
    • Ensure data accuracy and consistency in CRM and sales systems.
  • Cross-functional Coordination:
    • Liaise with HR, marketing, and partnerships teams to support campaigns and staff needs.
    • Support event logistics, compliance matters, and stakeholder communications.
    Requirements
    • Diploma or Degree in Business, Operations, HR, or related field.
    • 2-4 years of experience in operations, training coordination, sales support, or workforce management.
    • Strong organizational and problem-solving skills.
    • Confident with Excel/Google Sheets and CRM/reporting systems.
    • Comfortable working in a fast-paced, sales-driven environment.
    • People-oriented with great communication skills.
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Business Process Improvement Specialist

Singapore, Singapore beBeeProcess

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Job Title

An experienced professional is required to drive business process improvement initiatives, leveraging technical knowledge and industry expertise.

  • A strong background in systems development and/or business process re-engineering is essential for this role.

The ideal candidate will have a proven track record of success in implementing digital customer journeys, automating consumer banking operations, and ensuring smooth operational rollouts.

We are seeking a skilled individual with excellent communication and teamwork skills, who can work effectively with regional teams and country teams to deliver high-quality results.

Key responsibilities include:

  • Re-engineering end-to-end processes and analyzing operations solutions.
  • Implementing automation agendas to transform consumer banking operations.
  • Conducting requirement gathering workshops, reviewing, and documenting requirements artefacts.
  • Reviewing functional specifications and process define documents.
  • Coordinating UAT test plans and test cases execution within UAT schedules.
  • Providing post-production support, production issue review, and tracking them to closure.
Requirements

At least 3 years of experience in systems development and/or business process improvement initiatives, preferably in the Financial Services Industry. Required skills include:

  • Strong knowledge of consumer banking operations, customer centres, wealth, loan, and CASA products.
  • Excellent oral and written communication skills.
  • Good teamwork and inter-relationship skills.
  • Adaptable, disciplined, and focused.
  • Organised and systematic.
  • Proven analytical skills.
  • Well-versed in MS Office: Word, Project, Excel, Visio, and PowerPoint.
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Business Process Improvement Specialist

Singapore, Singapore beBeeOperational

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Job Title

We are seeking a Technical Operations Professional to work collaboratively with vendors, management teams, and engineering pillars to enhance tool stability, troubleshoot complex problems, and optimize escalations.

  • Manage the initial point of contact for business-critical issues.
  • Track and resolve tickets related to tooling and systems issues, triaging as required for cases necessitating cross-functional team support.
  • Quantify the impact of incoming requests on relevant engineering teams, utilizing technology and best practices.
  • Ensure issues are communicated, escalated, and resolved within the service levels defined by severity.
  • Hold vendors accountable for raising tickets efficiently.
  • Analyze common issues to identify root causes, find solutions, and process improvements.
  • Support the deployment of multiple tech projects through system configuration.
  • Liaise with global and regional stakeholders to ensure all vendor operational manuals are updated.

Key Skills and Qualifications:

  • Bachelor's Degree in a technical or related field is preferred.
  • 3+ years' experience with call center operations and CRM administration.
  • Experience working with internal/external stakeholders in multiple geographic regions.
  • Demonstrated proficiency in multitasking and prioritization.
  • Task-triaging experience is preferred.
  • Excellent organizational skills and a detail-oriented approach to problem-solving.
  • Able to adapt quickly to changes in processes, tools, systems, and programs.
  • Excellent written and verbal communication skills.
  • Proven ability to manage multiple projects and stakeholders concurrently through to successful implementation in an operational environment.
  • Proficiency in analyzing data to detect trends and identify root causes.
  • Comfortable with ambiguity and thrives in a fast-paced, dynamic environment.
  • Passion for operational excellence and commitment to sales productivity.
  • Basic programming knowledge is a plus (SQL, Tableau, etc.).
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Senior Business Process Improvement Specialist

Singapore, Singapore beBeeBusinessProcessAnalyst

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Business Process Analyst Job Summary

We are seeking an experienced Business Process Analyst to deliver IT applications and collaborate with stakeholders in Singapore.

  • Bachelor's degree in a related field such as Business Administration, Information Technology or Computer Science.
  • At least 5 years of experience in a similar role with strong business acumen.
  • Proven analytical skills to identify process improvements and develop strategic solutions.
  • Foundational knowledge of SQL with the ability to write and understand complex queries.
  • Excellent communication and collaboration skills for effective stakeholder engagement.
  • Experience working with hospitality and leisure applications.
  • Certified Business Analysis Professional (CBAP) certification.

  • Collaborate closely with business users and product owners to gather and translate business needs into functional specifications.
  • Develop and execute comprehensive testing plans and coordinate user acceptance tests.
  • Track and report project progress, issues and risks to ensure timely delivery of milestones.

A collaborative work environment with opportunities for professional growth and development.

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Strategic Business Expert - Process Improvement

Singapore, Singapore beBeeBusiness

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Job Description

We are seeking a strategic business expert to lead process improvements, identify areas of enhancement and propose solutions to drive organisational workflow and cost management.

  • Lead process improvement initiatives to enhance operating efficiency and improve financial resilience
  • Conduct assessments of internal controls and propose recommendations for improvement
  • Collaborate with stakeholders to identify risks and mitigation actions
  • Develop and implement data analytics tools to identify areas of slippage or leakage
  • Stay up-to-date with market trends and financial information through regular research
Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • Minimum 2-5 years of experience in strategy, consulting, risk advisory or a related field
  • Degree in any discipline
  • Excellent communication and interpersonal skills
  • Ability to work effectively with people at all levels in an organisation
  • Proficiency in using Power BI, Dax and Python
Benefits

This role offers the opportunity to work on high-profile projects, develop new skills and advance your career in a dynamic and supportive environment.

Others

Travel may be required occasionally for projects and execution.

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Operations Executive (Business Planning, Process improvement) #HVW

238873 $5000 Monthly RECRUIT EXPRESS PTE LTD

Posted 4 days ago

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Job Description

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database


Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided


If you are interested in any of the positions, do kindly drop your most updated resume to


Thank You.


Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

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Business Process Analyst and Improvement Specialist

$9000 Monthly WECRUIT PTE. LTD.

Posted 2 days ago

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Job Description

1. Business Process Analysis

  • Analyze and document current business workflows to identify inefficiencies and areas for improvement.

2. Process Improvement & ERP Alignment

  • Recommend and implement practical process enhancements with minimal ERP customization, aligning with industry best practices.
  • Design and document optimized business processes and workflows that leverage standard ERP functionalities.

3. System Integration & Enhancement

  • Collaborate with IT to integrate process improvements into enterprise systems such as SAP, BI tools, and other platforms.
  • Define system requirements and coordinate with developers and vendors to implement system enhancements.

4. Project Management

  • Lead cross-functional teams in executing process changes and system upgrades.
  • Develop and manage project plans, budgets, and timelines to ensure on-time, in-scope delivery.
  • Maintain strong stakeholder relationships and facilitate communication between sales, operations, IT, and vendors to align process changes with business goals.

5. Change Management & Training

  • Drive change management initiatives to support smooth adoption of new processes and systems.
  • Design and deliver training programs for stakeholders on updated workflows and tools.

6. Performance Monitoring & Reporting

  • Establish and monitor KPIs to evaluate the impact of improvements.
  • Analyze performance metrics to identify further enhancement opportunities and inform strategic decisions.

7. Global Collaboration & Career Growth

  • Support global operational initiatives and position for future international career development opportunities.


We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.


Wecruit Pte Ltd

EA License No: 20C0270

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Process Optimization Specialist

Singapore, Singapore beBeeEngineer

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Job Summary:

As a Process Engineer, you will play a critical role in defining and optimizing process parameters, system specs, and hardware/software compatibility.

  • Develop and qualify processes to meet or exceed customer requirements
  • Collaborate with cross-functional teams to deliver effective process solutions
  • Provide technical support and training for new product/process introductions and post-sales troubleshooting
  • Assist in drafting engineering plans and documentation
  • Occasional travel or field support may be required
Key Qualifications:
  • Bachelor's or Master's degree in Engineering or Science related field
  • 0-1 years' experience with precision electro-mechanical systems; semiconductor background preferred
  • Fresh graduates are welcome
  • Strong analytical, problem-solving, and troubleshooting skills
  • Effective communicator with strong interpersonal and presentation abilities
  • Detail-oriented, organized, and capable of working independently
What We Offer:
  • Opportunity to work with cutting-edge technology
  • Collaborative and dynamic work environment
  • Professional growth and development opportunities
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Process Optimization Specialist

Singapore, Singapore beBeeProcess

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Process Engineer Job Summary

We are seeking a highly skilled and experienced process engineer to join our team. The successful candidate will be responsible for designing, implementing, and optimizing processes to ensure efficient production and distribution of power and gas products.

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Process Optimization Specialist

Singapore, Singapore beBeeManufacturing

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Manufacturing Execution System (MES) Engineer

This role requires a skilled professional to design and deploy MES solutions that drive efficiency and compliance in pharmaceutical manufacturing processes.

Key Responsibilities:

  • Design and Deployment: Configure and deploy MES solutions tailored to meet the unique needs of clients in the pharmaceutical industry.
  • Collaboration and Communication: Work closely with cross-functional teams, including QA, IT, and production, to gather requirements and translate them into functional MES solutions.
  • Electronic Batch Records and Compliance: Develop and maintain electronic batch records, ensuring alignment with GMP (Good Manufacturing Practice) standards.
  • Troubleshooting and Support: Troubleshoot MES-related issues and provide timely support to manufacturing operations, minimizing downtime and ensuring business continuity.
  • System Validation: Participate in system validation, including authoring and executing test protocols (IQ/OQ/PQ), to ensure the integrity and reliability of MES solutions.
  • Continuous Improvement: Leverage MES data analytics and reporting tools to support continuous improvement initiatives, driving process enhancements and cost savings.

To succeed in this role, you will require:

  • MES Implementation Experience: Extensive experience in MES implementation within a pharmaceutical manufacturing environment.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Communication and Stakeholder Management: Excellent communication and stakeholder management abilities, with the capacity to effectively collaborate with cross-functional teams.
  • Integration Experience: Experience with integrating MES with ERP and LIMS systems, as well as knowledge of automation systems (e.g., SCADA, PLC) and their interaction with MES.

This is an exciting opportunity to contribute your expertise to drive business success in the pharmaceutical industry.

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