88 Business Efficiency jobs in Singapore

• Laise with users to understand their business needs.
• Assist in analyzing business requirements and defining system functions.
• Assist in creating user stories and describe the input, output.
• Assist in writing down business scenarios and preparing UI protypes.
• Work with UI/UX designers to improve user experience of UI design.
• Work with development team to ensure the team understands user stories clearly.
• Work with testers to ensure all business scenarios are tested.
• Assist in presenting system functions to customers, users and related stakeholders.
• Help with technical documentation.

• A degree in computer science or a related field.
• Knowledge of SQL queries, web applications, and system integration.
• Good written and verbal communication skills.
• Good analytical and conceptual thinking skills.
• Solid organizational skills include attention to detail and multi-tasking skills.
• Able to work both independently and in a team.
• Domain knowledge of e-commerce and supply chain is a plus.
• Knowledge in software development.

Responsibilities

About the team The A&P Target Management Team serves as a central functional unit overseeing the establishment of global quality and efficiency targets, and the evaluation of team scorecards, for T&S Ops. Comprised of five members across three locations – Singapore, Beijing, and Dublin.

We work in close partnership with upstream teams and Ops Business teams to align on targets and develop incentive frameworks designed to foster performance gains. Responsibilities: - Establish a target management system and a business analysis framework for content safety.

Monitor the implementation process of business targets, keep track of their completion status, and conduct regular result reviews. - Create and continuously refine the methodology for target setting. For different types of metrics and business, regularly formulate corresponding targets and be responsible for cascading these targets.

• Gain profound insights into the business. Actively diagnose and pinpoint issues hindering target achievement. Independently carry out in-depth analyses, propose valuable solutions and strategies, and drive their implementation within the business.

• As a PMO, spearhead the execution of relatively complex projects. Proactively establish connections with various internal and external teams. Conduct regular special reviews and in-depth analyses.

Qualifications

Minimum Qualification(s):

• Hold a bachelor's degree or higher, and have 3+ years of experience in business analysis, data analysis, or the consulting sector.
• Have a high level of data sensitivity, robust logical thinking, be self-driven and results-oriented.

Be eager to learn and improve continuously, and be resilient under pressure.

• Demonstrate excellent project management skills, strong execution capabilities, and effective communication and coordination skills.

Be able to independently manage projects and drive cross-departmental initiatives.

• Possess a holistic perspective and the ability to manage details meticulously.

Exhibit a strong team spirit. Preferred Qualification(s):

• Fluent in English; proficiency in Chinese is a plus, due to coverage of Chinese market and content.

We are seeking an experienced Business Analysis Expert to join our team. As a Business Analysis Expert, you will be responsible for working with stakeholders to understand business processes, gathering and analyzing requirements, and developing functional specifications.

• Gathering and analyzing business requirements through stakeholder engagement and documentation.
• Developing functional specifications, user stories, and process flow documentation to support solution development.
• Conducting gap analysis, proposing solutions, and ensuring technical teams' alignment.
• Preparing comprehensive functional and process documentation to support knowledge sharing and handover.

To be successful in this role, you will need:

• Bachelor's degree in Information Systems, Business, or a related field.
• Proven experience as a Business Analyst, preferably in a similar industry.
• Solid understanding of software development life cycles (SDLC), Agile, and Waterfall methodologies.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong analytical and problem-solving skills, excellent attention to detail.
• Effective verbal and written communication and stakeholder management abilities.
• Demonstrated ability to thrive in fast-paced environments.

This role offers:

• A competitive salary package.
• A collaborative and dynamic work environment.
• Opportunities for professional growth and development.

Please note that domain experience in healthcare, finance, or public services is an advantage, but not required. Familiarity with AI-driven tools for process improvement is also a plus.

Business Analysis Expert

We are seeking a seasoned Business Analyst to support project and product development initiatives. The role involves bridging the gap between business stakeholders and technical teams to ensure requirements are accurately gathered, documented, and implemented.

The ideal candidate will analyze market and customer needs, translate them into product features, and support product adoption strategies.

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Are you a strategic thinker with a passion for driving business value through technology? Do you thrive in fast-paced, innovation-driven environments? Join our team as a Manager, IT Business Analysis, and play a pivotal role in transforming our supply chain and operations through cutting-edge IT solutions, where you will specialize in Demand Planning, Materials Supply and Supply Chain.

What You'll Do

• • Strategic Roadmapping :Create and maintain a business unit demand list that is the input into the multi-year strategic roadmap.
• Collaborate with key business stakeholders to translate business strategy into actionable co-created roadmaps. The roadmap shall include all aspects of the Business Unit (Demand Planning, Materials Supply, Supplier Management, etc.)
• S&OP Leadership: Support cross-functional alignment, demand forecasting, supply planning, and decision-making to optimize inventory, improve service levels and enhance overall business performance through effective S&OP execution and collaboration.
• Solution Design: Orchestrate cross-functional teams to design and implement IT solutions to streamline demand planning, materials supply and supply chain processes.
• Collaborate closely with key stakeholders and sponsors to define the initiative's scope, objectives, and deliverables, ensuring overall alignment.
• Lead business analysis efforts to support Business unit operations, including requirements gathering, process mapping, and stakeholder engagement.
• Business Partnering: Work closely with cross-functional teams to assess and document change requests, ensuring alignment with business requirements and system capabilities. Facilitate the review, approval, and implementation of changes while managing the communication update between stakeholders and IT teams.
• Innovation and incubation: Proactively drives and collaborates with business to explore new capabilities and to co-develop the business case that is 'Fit for business purpose' and in line with ASM strategic priorities. Pitch to business sponsor to secure buy-in and funding.

What we are looking for

• Strong knowledge of the Sales and Operations Planning (S&OP) framework and processes.
• Familiar with facilitating Rapid prototyping & Agile methodologies to enable business idea incubation and innovation.
• Expertise in analysing business requirements, identifying opportunities for improvement, and implementing practical solutions in the Wafer Fabrication Equipment industry.
• Proficient in stakeholder management, project management methodologies, and IT systems integrations.
• Strong leadership abilities with a focus on fostering collaboration and driving cross-functional teams toward achieving organisational goals.
• Excellent IT business partnering skills to effectively collaborate with the business unit as well as cross functional teams.

Apply today to be part of what's next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

• Provide Level 1 and Level 2 functional support by troubleshooting issues and maintaining accurate incident logs.
• Manage user access provisioning, enforce audit trail processes, and follow security and compliance best practices.
• Conduct user training sessions, create comprehensive user guides, and support onboarding initiatives.
• Engage with users to collect feedback, identify system pain points, and recommend process or system improvements.
• Collaborate with business teams to gather requirements and prepare Functional Specification Document (FSD).
• Configure new projects or business units, manage master data, and customize workflows as per operational needs.
• Coordinate User Acceptance Testing (UAT), document test scenarios, and track defect resolution.
• Plan and coordinate deployments, maintain release schedules, and ensure production readiness.
• Work with vendors and customer stakeholders to assess requirements, identify gaps, and propose effective solutions.
• Generate reports and dashboards to support operational analysis and data-driven decision-making.
• Provide extended support during peak business periods and offer 24/7 operational coverage when required.
• Prepare performance tracking dashboards and support quarterly business reviews (QBRs) and KPI presentations.

Job Requirements

• Degree in computer science or equivalent with 5 to 7 years of experience.
• Strong verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.
• Proven ability to troubleshoot complex technical and functional issues.
• Self-motivated, detail-oriented, and capable of working independently under pressure.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Willingness to work on shifts or off-hours as per business needs.
• Technical proficiency with web-based applications, SQL queries, and secure file transfer protocols (SFTP).
• Experience with incident and change management tools (e.g., ServiceNow, Jira) is preferred.
• Domain knowledge in e-commerce platforms and supply chain operations is an advantage.

We are seeking an accomplished Business Analyst to join our team. This is a highly sought-after role for individuals who possess strong analytical skills, excellent communication abilities, and a passion for process improvement.

• Process Documentation
• User Requirement Development
• Prioritization and Project Planning
• Solution Design and Implementation
• Change Impact Analysis and Testing
• Project Management and Resource Allocation
• Stakeholder Engagement and Communication

• Bachelor's Degree in IT or Related Field with 3+ Years of Experience in Project Management
• Knowledge of Operations Domain
• Proficiency in Microsoft Project and/or Other Management Software
• Organizational and Detail-Oriented Skills
• Excellent Communication and Interpersonal Abilities
• Ability to Multi-Task and Work Effectively in a Fast-Paced Environment
• Expert Problem-Solving Skills

This role offers a unique opportunity for professional growth and development in a dynamic work environment. If you are a motivated and results-driven individual looking to make a meaningful impact, we encourage you to apply.

Business Analyst Job Description

We are seeking a skilled Business Solutions Expert to bridge business needs with technical solutions. The ideal candidate will have a strong understanding of software development processes, particularly requirement analysis.

• Gather and Analyze Requirements: Collaborate with stakeholders to gather, document, and analyze business and system requirements.
• Support Project Scoping and Planning: Work with the project manager to scope, estimate, plan, and manage change requests.
• Collaborate with UX/UI Teams: Prepare design mockups, wireframes, and user flows with the UX/UI teams.
• Write Test Scenarios and Support UAT: Write test scenarios, support clients through User Acceptance Testing (UAT), and ensure requirements are met.

Requirements: To be successful in this role, you should have a bachelor's degree in IT, computer science, or a related discipline, and a minimum 2 years of hands-on experience as a business analyst.

Benefits: You will have opportunities for professional growth and development in a dynamic work environment.

About the Role: This is an exciting opportunity for individuals who are passionate about working in business analysis and want to make a real difference.

We're looking for a ServiceNow Business Analyst to join our internal IT team. You'll play a key role in bridging business needs with technical solutions, driving enhancements and optimization across our ServiceNow platform to improve IT and business service delivery.

Responsibilities

• Gather and document business requirements for ServiceNow ITSM and CSM modules.
• Translate needs into clear user stories, workflows, and functional specifications.
• Partner with IT teams to configure and enhance ServiceNow solutions.
• Conduct gap analysis and identify opportunities for process improvement.
• Facilitate workshops, UAT sessions, and post-deployment reviews.
• Monitor platform performance and recommend enhancements.
• Stay updated with the latest ServiceNow features and best practices.

Requirements

• Bachelor's degree in Information Systems, Computer Science, or Business Administration.
• 2–5 years of experience as a Business Analyst, ideally with ServiceNow.
• Strong understanding of ITSM modules (Incident, Problem, Change, Request, CMDB, etc.); CSM experience a plus.
• Familiar with Agile methodologies and tools like JIRA and Confluence.
• Excellent communication, analytical, and stakeholder management skills.

Please send your detailed resume in MS Word format to with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability