118 Business Efficiency jobs in Singapore

Senior Observability Platform Specialist

As a Senior Observability Platform Specialist, you will play a crucial role in advancing our company's observability platform. Your primary responsibility will be to leverage your extensive experience in various observability platform implementations to keep our product at the forefront of the industry. You will act as a bridge between the technical and business realms, ensuring that our platform not only meets current market standards but also sets new benchmarks for innovation and functionality.

Responsibilities

• Market Analysis and Competitive Research: Conduct in-depth research to stay abreast of the latest trends and advancements in observability platforms. Perform detailed comparisons of competing products to identify strengths, weaknesses, and market gaps. Regularly present findings to the team, highlighting potential areas for innovation and improvement in our product.
• Requirement Gathering and Analysis: Work closely with the product management team to translate market research into concrete business and functional requirements. Organize and lead brainstorming sessions to generate new ideas and approaches for product enhancement. Develop clear, detailed documentation of required features and functionalities.
• Collaboration and Strategy Formulation: Collaborate with senior management to align product development strategies with company objectives. Actively participate in strategic planning sessions, offering insights from a market and technical perspective.
• Product Development and Enhancement: Lead the initiative to fill gaps in our current product offerings based on market research and competitive analysis. Guide the technical team in the design and development of new features and functionalities. Ensure that product enhancements are executed within the set timelines and meet quality standards.
• Stakeholder Engagement and Communication: Maintain constant communication with the product manager and other stakeholders to align on priorities and delivery schedules. Present regular updates to senior management on progress, challenges, and milestones.
• Team Leadership and Mentorship: Provide mentorship and guidance to team members working on observability platform projects. Foster a culture of innovation and continuous improvement within the team.

Required Skills

• Significant expertise with observability software such as SolarWinds, ManageEngine, Zabbix, Site24x7, or similar platforms.
• Demonstrated experience in design and deployment of at least 10 client implementations of such observability software.
• Proven ability to implement, set up, and enhance medium to large systems using these tools, whether building from scratch or transitioning from one platform to another.
• Comprehensive understanding of Cloud technologies (AWS, Azure, GCP), Networking principles and enterprise IT infrastructure.
• Strong understanding of market trends, customer needs, and competitive landscape in the observability tools and monitoring solutions space.
• Ability to define and prioritize product features based on customer feedback, data analysis, and industry best practices.
• Experience working with cross-functional teams including engineering, design, marketing, and sales to drive product development and go-to-market strategies.
• Proficiency in creating product roadmaps, user stories, and specifications for development teams.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and iterate on product features based on feedback and metrics.
• Strong leadership and communication skills to effectively communicate product vision, goals, and updates to stakeholders and teams.
• Experience in driving product adoption, user engagement, and customer success initiatives.
• A passion for technology and a keen interest in staying updated with the latest advancements in observability, monitoring, and cloud technologies.

Educational Qualification

Bachelors degree in Business Administration, Information Technology, or a related field.

Sign-in & see how your skills match this job

Sign-in & Get noticed by top recruiters and get hired fast

Business Analysis Specialist

We are seeking a seasoned professional to bridge the gap between business and technology. As a key member of our organization, you will be responsible for translating complex requirements into actionable technical specifications.

The ideal candidate has a strong software development background and hands-on experience in end-to-end software application implementation. Proficiency in low-code platforms such as OutSystems or identity governance tools like SailPoint is highly advantageous.

Key Responsibilities:

At our organization, we are currently seeking a skilled Business Analysis Specialist to join our team.

This role will involve working closely with business stakeholders and technical teams to gather and analyze business requirements, identify solutions, and develop functional specifications. The successful candidate will be responsible for ensuring that business needs are met through effective communication and collaboration.

The ideal candidate will have a minimum of 5 years of experience in business analysis, with a strong background in Calypso BACK OFFICE systems. They will also possess excellent analytical, problem-solving, and communication skills.

Key responsibilities will include:

• Gathering and analyzing business requirements through stakeholder interviews and documentation
• Developing functional specifications and design documents
• Collaborating with technical teams to implement solutions
• Ensuring effective communication and collaboration between business stakeholders and technical teams
• Identifying and implementing process improvements

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Join us and take the first step towards a rewarding career in business analysis!

Regular Singapore International Business Other Job ID:5992

Update 2025-07-07

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
• Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
• Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
• Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
• Develop metrics and trackers to provide timely performance diagnostics for assessment.
• Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
• Support the exploration and assessments of business optimizations in terms of strategies and executions.
• Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.

• Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
• Results-oriented, self-motivated, and adaptable to fast-changing environments.
• Strong proficiency in English is required; Mandarin is a plus.
• Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
• Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
• Minimum 5 years of relevant experience in data or business analysis.
• Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
• Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Regular Singapore International Business Other Job ID:5992

Update 2025-07-07

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
• Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
• Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
• Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
• Develop metrics and trackers to provide timely performance diagnostics for assessment.
• Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
• Support the exploration and assessments of business optimizations in terms of strategies and executions.
• Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.

• Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
• Results-oriented, self-motivated, and adaptable to fast-changing environments.
• Strong proficiency in English is required; Mandarin is a plus.
• Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
• Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
• Minimum 5 years of relevant experience in data or business analysis.
• Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
• Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Drive Business Growth as a Senior Business Analysis Professional

Job Overview

In this pivotal role, you will be responsible for dissecting business needs and developing actionable solutions to drive process enhancements and project success.

Main Responsibilities

• Process Enhancement: Collaborate with technical experts to identify areas of improvement and develop efficient processes.
• Project Management: Manage internal projects from start to finish, ensuring timely completion and stakeholder satisfaction.
• Documentation: Create clear and concise documents to support new processes and projects, facilitating seamless team collaboration.
• Performance Analysis: Analyze data to understand service performance and provide actionable insights for improvement.

Requirements

• Minimum 3 years' experience in Business Analysis or Project Management, preferably in an IT environment.
• Proven track record in understanding business needs and translating them into effective project plans and process improvements.
• Strong problem-solving skills, with the ability to find creative solutions.
• Excellent communication skills, enabling clear explanation of complex ideas to diverse groups.
• Proficiency in using tools like Microsoft Teams – Lists and Planner for project and document management.

Training Opportunity

We are seeking experienced and dynamic trainers to conduct WSQ adult learning programmes in Six Sigma and Process Management. Our training centre is looking for passionate Adult Educators who can deliver engaging and outcome-focused training sessions aligned with adult learning principles.

Key Responsibilities:

1. Deliver high-quality training sessions that meet the needs of our participants.
2. Facilitate workshops, group discussions, and hands-on activities for workplace application.
3. Assess participants' learning progress and provide constructive feedback.
4. Contribute to continuous improvement of training materials and curriculum.

Requirements:

• Relevant academic qualifications and/or industry certifications in Six Sigma, Quality Management, or Process Improvement.
• Work Experience in implementing Lean Six Sigma, 5S, BPR, FMEA or related frameworks.
• Adult Educator qualifications (e.g., ACTA/ACLP or equivalent) strictly required.
• Strong communication and facilitation skills with adult learners.

Senior Business Analyst/ Business Analysis Manager, SG

Regular Singapore International Business Other Job ID:5992

Update 2025-07-07

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
• Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
• Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
• Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
• Develop metrics and trackers to provide timely performance diagnostics for assessment.
• Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
• Support the exploration and assessments of business optimizations in terms of strategies and executions.
• Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.

• Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
• Results-oriented, self-motivated, and adaptable to fast-changing environments.
• Strong proficiency in English is required; Mandarin is a plus.
• Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
• Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
• Minimum 5 years of relevant experience in data or business analysis.
• Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
• Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Senior Business Analyst/ Business Analysis Manager, SG

Regular Singapore International Business Other Job ID:5992

Update 2025-07-07

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
• Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
• Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
• Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
• Develop metrics and trackers to provide timely performance diagnostics for assessment.
• Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
• Support the exploration and assessments of business optimizations in terms of strategies and executions.
• Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.

• Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
• Results-oriented, self-motivated, and adaptable to fast-changing environments.
• Strong proficiency in English is required; Mandarin is a plus.
• Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
• Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
• Minimum 5 years of relevant experience in data or business analysis.
• Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
• Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.