520 Business Analytics jobs in Singapore

Select how often (in days) to receive an alert:

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG!

Make An Impact By

• Translate customer pain-points into problem statements, develop analytics solutions, and present results and learnings to both technical and non-technical audiences in an engaging manner
• Build and maintain data queries as well as data pipelines through tools such as SQL
• Build sophisticated dashboards and automated reports for core business metrics and performance trends using visualization tools such as Tableau
• Work closely with project manager and technical leads, and deliver work in a waterfall or agile software development lifecycle methodologies

Skills for Success:

• University Degree in Computer science, IT or any other equivalent
• 1-2 years of relevant working experience
• Experienced in SQL query and any database procedure, function development
• Data visualization tool (Tableau, PowerBI, Grafana)
• SQL knowledge
• Data Reporting tool (eg. Crystal report)
• Programming or scripting language (eg. Python, powershell)
• Good communication and project management skill

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Analytics

Overview

• Partner with management team to develop and execute business plans, performance measurement frameworks, and strategic reporting.

• Collaborate with account managers to structure and close commercial agreements, supported by robust financial modeling. Perform deal performance analytics.

Responsibilities

Business Planning & Analytics

• Lead the financial planning process in close coordination with the management team, ensuring alignment with divisional and cross-functional priorities.

• Provide financial leadership in the development and execution of short- and medium-term strategic plans for key markets and customers.

• Deliver actionable insights through performance measurement, financial analysis, and business intelligence to support data-driven decision-making.

• Identify opportunities to enhance financial performance and support business growth through proactive recommendations.

• Engage with business owners to provide data-driven insights, opportunity sizing, and strategic input.

• Support quarterly business reviews and executive reporting, including analysis of strategic investments, risks, and performance drivers.

• Manage ad hoc financial analysis and special projects as required.

Sales Excellence

• Partner with sales teams to develop accurate and timely financial models for new and existing business opportunities.

• Build comprehensive business cases, including scenario modeling and ROI analysis, to support deal structuring and executive decision-making.

• Support the negotiation and finalization of customer agreements, ensuring financial profitability and alignment with strategic goals.

• Oversee the tracking and reporting of commercial agreements and deal performance metrics.

• Identify and implement improvements to enhance the quality, speed, and success rate of sales proposals.

• Analyze and streamline the deal creation process to accelerate time-to-close.

• Participate in customer negotiations and presentations as a finance lead.

Experiences

• At least 6 years in similar role (Business Planning, Data Analytics & Insights, Business Development).

• Experience in payments preferred but not mandatory.

• Excellent analytical and problem-solving skills, strong data management to drive insights and conclusions.

• Excellent finance skills including modelling/business case development and scenario analysis.

• Strategic mind-set, able to deliver end-to-end and transform Excel outcome into meaningful and crips presentation for senior management.

• Able to influence and drive effective decision making.

• Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently.

• Strong sense of urgency; excels in a deadline driven work environment.

• Team oriented with the ability to communicate effectively and develop solid working relationships across multiple levels (including executive level) both internally and with external customers.

Education

Bachelor’s degree in Business or Finance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Select how often (in days) to receive an alert:

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say.“Hello BIG Possibilities”.

Be a Part of Something BIG!

Make An Impact By

• Translate customer pain-points into problem statements, develop analytics solutions, and present results and learnings to both technical and non-technical audiences in an engaging manner
• Build and maintain data queries as well as data pipelines through tools such as SQL
• Build sophisticated dashboards and automated reports for core business metrics and performance trends using visualization tools such as Tableau
• Work closely with project manager and technical leads, and deliver work in a waterfall or agile software development lifecycle methodologies

Skills for Success:

• University Degree in Computer science, IT or any other equivalent
• 1-2 years of relevant working experience
• Experienced in SQL query and any database procedure, function development
• Data visualization tool (Tableau, PowerBI, Grafana)
• SQL knowledge
• Data Reporting tool (eg. Crystal report)
• Programming or scripting language (eg. Python, powershell)
• Good communication and project management skill

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Analytics

Overview

• Partner with management team to develop and execute business plans, performance measurement frameworks, and strategic reporting.

• Collaborate with account managers to structure and close commercial agreements, supported by robust financial modeling. Perform deal performance analytics.

Responsibilities

Business Planning & Analytics

• Lead the financial planning process in close coordination with the management team, ensuring alignment with divisional and cross-functional priorities.

• Provide financial leadership in the development and execution of short- and medium-term strategic plans for key markets and customers.

• Deliver actionable insights through performance measurement, financial analysis, and business intelligence to support data-driven decision-making.

• Identify opportunities to enhance financial performance and support business growth through proactive recommendations.

• Engage with business owners to provide data-driven insights, opportunity sizing, and strategic input.

• Support quarterly business reviews and executive reporting, including analysis of strategic investments, risks, and performance drivers.

• Manage ad hoc financial analysis and special projects as required.

Sales Excellence

• Partner with sales teams to develop accurate and timely financial models for new and existing business opportunities.

• Build comprehensive business cases, including scenario modeling and ROI analysis, to support deal structuring and executive decision-making.

• Support the negotiation and finalization of customer agreements, ensuring financial profitability and alignment with strategic goals.

• Oversee the tracking and reporting of commercial agreements and deal performance metrics.

• Identify and implement improvements to enhance the quality, speed, and success rate of sales proposals.

• Analyze and streamline the deal creation process to accelerate time-to-close.

• Participate in customer negotiations and presentations as a finance lead.

Experiences

• At least 6 years in similar role (Business Planning, Data Analytics & Insights, Business Development).

• Experience in payments preferred but not mandatory.

• Excellent analytical and problem-solving skills, strong data management to drive insights and conclusions.

• Excellent finance skills including modelling/business case development and scenario analysis.

• Strategic mind-set, able to deliver end-to-end and transform Excel outcome into meaningful and crips presentation for senior management.

• Able to influence and drive effective decision making.

• Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently.

• Strong sense of urgency; excels in a deadline driven work environment.

• Team oriented with the ability to communicate effectively and develop solid working relationships across multiple levels (including executive level) both internally and with external customers.

Education

Bachelor’s degree in Business or Finance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Description:

The Business Analytics Manager will drive the business insights, forecasting and analytics efforts for several inline and pipeline products with key focus in Asia.

The main purpose of this role is to deliver market and sales analysis to maximize product value, coordinate the forecasting process relative to the allocated product and deliver strategic insights (via market research) to the relevant teams. This role will be one of the key point of contact with a diverse set of affiliate partners.

Responsibilities:

• Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and recommend solutions.
• Lead data and AI transformation initiative in the software/gaming domain.
• Develop robust BI dashboards using Tableau and modern analytics tool.
• Manage and optimize data pipelines and analytics workflows.
• Apply prompt engineering, LLM fine-turning and model deployment techniques.
• Create advance data visualizations and interactive dashboards for storytelling.
• Implement data warehouse design, data modelling and SQL-based analysis.
• Document systems, ensure version control and drive change management initiatives.
• Lead a team of business analysts and provide guidance.

Requirements:

• Tertiary education relevant disciplines.
• At least 8 years of relevant working experiences in business analysis, data analysis.
• Proficiency in SQL queries for database analysis.
• Deep experience with Tableau development, dashboard performance optimization and governance.
• Experienced in requirement gathering, process analysis and stakeholder management.
• Excellent verbal communication skill to connect with international clients.
• Background in software/gaming domain is preferred.
• Regional experience is preferred.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Analytics
Overview
Partner with management team to develop and execute business plans, performance measurement frameworks, and strategic reporting.
Collaborate with account managers to structure and close commercial agreements, supported by robust financial modeling. Perform deal performance analytics.
Responsibilities
Business Planning & Analytics

• Lead the financial planning process in close coordination with the management team, ensuring alignment with divisional and cross-functional priorities.
• Provide financial leadership in the development and execution of short- and medium-term strategic plans for key markets and customers.
• Deliver actionable insights through performance measurement, financial analysis, and business intelligence to support data-driven decision-making.
• Identify opportunities to enhance financial performance and support business growth through proactive recommendations.
• Engage with business owners to provide data-driven insights, opportunity sizing, and strategic input.
• Support quarterly business reviews and executive reporting, including analysis of strategic investments, risks, and performance drivers.
• Manage ad hoc financial analysis and special projects as required.

Sales Excellence

• Partner with sales teams to develop accurate and timely financial models for new and existing business opportunities.
• Build comprehensive business cases, including scenario modeling and ROI analysis, to support deal structuring and executive decision-making.
• Support the negotiation and finalization of customer agreements, ensuring financial profitability and alignment with strategic goals.
• Oversee the tracking and reporting of commercial agreements and deal performance metrics.
• Identify and implement improvements to enhance the quality, speed, and success rate of sales proposals.
• Analyze and streamline the deal creation process to accelerate time-to-close.
• Participate in customer negotiations and presentations as a finance lead.

Experiences

• At least 6 years in similar role (Business Planning, Data Analytics & Insights, Business Development).
• Experience in payments preferred but not mandatory.
• Excellent analytical and problem-solving skills, strong data management to drive insights and conclusions.
• Excellent finance skills including modelling/business case development and scenario analysis.
• Strategic mind-set, able to deliver end-to-end and transform Excel outcome into meaningful and crips presentation for senior management.
• Able to influence and drive effective decision making.
• Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently.
• Strong sense of urgency; excels in a deadline driven work environment.
• Team oriented with the ability to communicate effectively and develop solid working relationships across multiple levels (including executive level) both internally and with external customers.

Education
Bachelor’s degree in Business or Finance.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
#J-18808-Ljbffr

Job Description:

The Business Analytics Manager will drive the business insights, forecasting and analytics efforts for several inline and pipeline products with key focus in Asia.

The main purpose of this role is to deliver market and sales analysis to maximize product value, coordinate the forecasting process relative to the allocated product and deliver strategic insights (via market research) to the relevant teams. This role will be one of the key point of contact with a diverse set of affiliate partners.

Responsibilities:

• Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and recommend solutions.
• Lead data and AI transformation initiative in the software/gaming domain.
• Develop robust BI dashboards using Tableau and modern analytics tool.
• Manage and optimize data pipelines and analytics workflows.
• Apply prompt engineering, LLM fine-turning and model deployment techniques.
• Create advance data visualizations and interactive dashboards for storytelling.
• Implement data warehouse design, data modelling and SQL-based analysis.
• Document systems, ensure version control and drive change management initiatives.
• Lead a team of business analysts and provide guidance.

Requirements:

• Tertiary education relevant disciplines.
• At least 8 years of relevant working experiences in business analysis, data analysis.
• Proficiency in SQL queries for database analysis.
• Deep experience with Tableau development, dashboard performance optimization and governance.
• Experienced in requirement gathering, process analysis and stakeholder management.
• Excellent verbal communication skill to connect with international clients.
• Background in software/gaming domain is preferred.
• Regional experience is preferred.

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with diverse, talented people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring by industry experts
• Join a global company, winner of numerous industry awards

What is your mission?

• Provide business insights through metrics, reporting, and variance analysis based on in-depth analysis.
• Prepare, develop, and analyze daily, weekly, and monthly reports and presentations on KPIs and other key statistical data in a call center inbound/customer service environment.
• Support business decision-making through market analysis.
• Run and analyze reports to recommend staffing adjustments to meet productivity and profitability goals.
• Review and improve existing systems and develop strategies for further leveraging these systems.
• Present relevant data in understandable formats, dashboards, or automated files to facilitate timely decision-making, provide insights, and optimize processes.
• Be detail-oriented, proactive, independent, and capable of working under pressure to meet deadlines.
• Perform other duties as assigned by management to support the quality management system of TDCX.

Who are we looking for?

• Possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in any field.
• Preferably with 2 years of relevant work experience.
• Practical knowledge in importing data for report software, spreadsheets, Tableau, Power BI, pivots, formulas, graphs, and flow charts.
• Experience in overseeing contact center operations' design, development, and implementation.
• Ability to prioritize and complete tasks under tight deadlines.
• Flexible and adaptable to different business models and projects.
• Excellent verbal and written communication skills in English and the supported market's language.

Who is TDCX?

Singapore-based TDCX is a global BPO leader offering advanced customer experience solutions, sales, digital marketing services, and content moderation. Serving industries like digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, tech, and travel & hospitality.

With a smart, scalable approach driven by innovation and operational excellence, TDCX is a trusted partner for companies targeting tangible results. With over 20,000 employees across 39 locations worldwide, TDCX provides robust coverage across Asia, Europe, and the U.S.

Visit for more info.

Job Segment: Call Center, BPO, Advertising, Data Analyst, Analytics, Customer Service, Operations, Marketing, Data, Management

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with diverse, talented people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring by industry experts
• Join a global company, winner of numerous industry awards

What is your mission?

• Provide business insights through metrics, reporting, and variance analysis based on in-depth analysis.
• Prepare, develop, and analyze daily, weekly, and monthly reports and presentations on KPIs and other key statistical data in a call center inbound/customer service environment.
• Support business decision-making through market analysis.
• Run and analyze reports to recommend staffing adjustments to meet productivity and profitability goals.
• Review and improve existing systems and develop strategies for further leveraging these systems.
• Present relevant data in understandable formats, dashboards, or automated files to facilitate timely decision-making, provide insights, and optimize processes.
• Be detail-oriented, proactive, independent, and capable of working under pressure to meet deadlines.
• Perform other duties as assigned by management to support the quality management system of TDCX.

Who are we looking for?

• Possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in any field.
• Preferably with 2 years of relevant work experience.
• Practical knowledge in importing data for report software, spreadsheets, Tableau, Power BI, pivots, formulas, graphs, and flow charts.
• Experience in overseeing contact center operations' design, development, and implementation.
• Ability to prioritize and complete tasks under tight deadlines.
• Flexible and adaptable to different business models and projects.
• Excellent verbal and written communication skills in English and the supported market's language.

Who is TDCX?

Singapore-based TDCX is a global BPO leader offering advanced customer experience solutions, sales, digital marketing services, and content moderation. Serving industries like digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, tech, and travel & hospitality.

With a smart, scalable approach driven by innovation and operational excellence, TDCX is a trusted partner for companies targeting tangible results. With over 20,000 employees across 39 locations worldwide, TDCX provides robust coverage across Asia, Europe, and the U.S.

Visit for more info.

Job Segment: Call Center, BPO, Advertising, Data Analyst, Analytics, Customer Service, Operations, Marketing, Data, Management