404 Brokerage Support jobs in Singapore

Job Description

• Trade processing and dealing

• Computation of investment income (equities, bonds, structured products, corporate action events) and reconciliation

• Computation of NAV and returns

• Prepare Portfolio performance reports to clients and regulatory bodies

• Liaise with investors, brokers, bankers, auditors and provide information requested by them

• Develop financial models and perform scenario sensitivity analysis

Competencies

• Good skills in developing financial models

• Familiar with Bloomberg

Requirements

• Bachelor Degree in accounting

• Good communication and writing skills

• A good team player and ability to work under pressure

• Successful candidate is expected to take the CMFAS RES 3 and CM-EIP papers upon joining the company to become a licenced representative of the company

Job Title: Investment Platform Support Lead Analyst 2

Location: Singapore

Reporting to: Investment Platform Manager

Who we’re looking for

We are looking for an individual to join our Investment Services Platform Team (ISPT) to focus on the day to day support and service management of our core investment platform, Aladdin by BlackRock Solutions (BRS).

Working in a fast paced environment, you will be responsible for overseeing Aladdin related enquiries and service requests raised from Investment and Operations business stakeholders. You will work right across the organisation and very closely with BRS to ensure issues are escalated and resolved, and ongoing problems are managed. You will be able to remain calm while under pressure and balance multiple priorities at once.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we’ve been around for over 200 years, but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

About the team

The Investment Services Platform Team (ISPT) is a central team within Platform Operating Model Control and Support in Global Operating Platform, reporting to the Global Head of Platform Control and Support with a global remit. The team provides support to the Investment, Dealing and Operations functions in Schroders Asset Management Business and works with teams across Schroders to implement change initiated from the three functions. The team aims to enable business growth, support business as usual, make operating model improvements, manage risk and simplify business processes.

What you’ll do

· Support the day to day service provision and support oversight of our core investment platform (Aladdin) with

the third party supplier BlackRock Solutions (BRS)

· Service 2nd line Aladdin related enquiries from Investment, Dealing and Operations users globally with primary

focus in APAC region

· Troubleshoot general user enquiries and direct accordingly

· Oversee Aladdin related enquiries and service requests raised by users directly with BRS to identify business

critical items that require further triage and management

· Be the escalation point to BRS and work with Schroders Global Technology to manage critical business issues

· Escalate Aladdin service incidents impacting critical business processes, including coordination with Schroders

Global Technology and business teams through to resolution

· Follow up on issue/incident root cause analysis and mitigating actions

· Reduce Aladdin incidents by working with ISPT, BRS and Schroders Global Technology through platform control

and functional capabilities improvement

· Work closely with team members in Asia Pacific and US to ensure global coverage and handover of service issues

and escalations on daily basis

· Identification and management of the life cycle of underlying problem management themes

· Work on multiple priorities concurrently

The knowledge, experience and qualifications you need

· Experience working within an asset management firm within front office environment

· Good technical investment services platform knowledge and ability to bridge the communications between third

party vendors, IT and the business

· Good understanding of fund management business and end to end Order/Trade workflow

· Familiarity with broad range of investment products and instruments

· Familiarity with the dealing lifecycle of Equity, Fixed Income and OTC derivatives instruments is preferred

· Strong communication skills and experience to manage third party portfolio, order, execution management

system

· Ability to define and document business problems within a complex investment management environment

· Good inter-personal and organisational skills

· Ability to operate under pressure, multi-tasking and deliver to demanding deadlines

· Knowledge of Portfolio, Order & Execution Management Systems

The knowledge, experience and qualifications that will help

· Previous experience of working in a helpdesk / service management role

· Knowledge of BlackRock Aladdin Solution is essential

· Business knowledge of other Asset Management front office systems, such as MSCI Barra, FactSet, Charles River,

Bloomberg and Eikon

What you’ll be like

· Service orientated

· Able to work under pressure, on several critical priorities at once

· Have the ability to quickly understand issues, make good judgements and quick decisions

· A critical thinker and problem solver

· An excellent communicator with strong ability to articulate complex issues succinctly

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics

• Assist consultants with sales support, including arranging medical bookings and preparing client documentation.
• Liaise with clients, bankers, and insurers to ensure smooth processing of applications and policy deliveries.
• Attend client meetings or medical appointments in consultant's absence.
• Track and update consultants on their pipeline, cases, and sales meetings in the system.
• Ensure all client documentation complies with internal and insurance company requirements.
• Support annual reviews, presentations, and product comparisons for clients.

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R )

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Responsibilities
Assist consultants with sales support, including arranging medical bookings and preparing client documentation.
Liaise with clients, bankers, and insurers to ensure smooth processing of applications and policy deliveries.
Attend client meetings or medical appointments in consultant’s absence.
Track and update consultants on their pipeline, cases, and sales meetings in the system.
Ensure all client documentation complies with internal and insurance company requirements.
Support annual reviews, presentations, and product comparisons for clients.
Application
Interested applicants may email resume to
Chooi Kelly (CEI Registration No: R )
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

(상시인재풀 Talent Pool)

UPS Korea는 함께할 인재를 발굴하기 위해 주요 직무 대상의 상시채용 인채풀을 운영하고 있습니다. 인재풀에 지원해주시면 추후 본 직무 채용시 인재풀 지원자를 우선 검토하여 연락드리겠습니다.

Job Summary:

The Brokerage staff is responsible for supporting clearance service to customers. He/she follows operation plans and work procedure to meet customer deadlines, maintains a close relationship with customer. This role will actively engage in auditing description on invoice to be submitted for the customs clearance in timely manner. He/she will be the one point of contact for customer enquiries and have a strong command of our customer service policies, and be well-versed and trained in product knowledge that can be critical for offering quick and accurate resolution to customer's shipment. And he/she will be responsible to follow up and help close out internal and external enquires.

Responsibilities:

• Handle import clearance process following work procedure
• Ensure data accuracy and integrity for import shipment
• Communicate and gathering requirements from customers and provide feedback to broker for clearance
• Work with involved parties to customer service
• Provide customers accurate clearance information and procedure
• Assist with problem resolution to meet customer needs and customs compliance
• Work flexibility with other brokerage positions
• Maintain compliance and UPS Policy
• Complete training related career development
• Support other brokerage business/training

Qualifications:

• Practical experience in brokerage, clearance and CS work experience is preferred
• Confident, trustworthy, customer-oriented and able to work in a fast paced environment
• Positive and able to work well in a team with excellent interpersonal skill.
• Hands-on knowledge in MS office program
• Good ability for reading, writing and speaking English
• Ability to work with little or no supervision.

Working hours:

• 40 hours per week, Holiday & Sunday shift

Location: #205, 77-45, Gonghangdong-ro 295beon-gil, Jung-gu, Incheon

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. He/She may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. He/She may deal with confidential material on a regular basis.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

Assists raters and team leads in routine tasks. Enter data into customers' files, gather and send documents.

Responsibilities:

Assist in clerical tasks: information gathering, documentation, photocopying, faxing, splitting, etc

Performs data entry/scanning.

Completes first screen of B3 (customers' files), open LVS, etc.

Assists raters in general office duties: reports, forms, claims, etc.

Answers phone calls from partners and other offices.

Operates scanning station for imaging.

Qualifications:

Basic skills in Microsoft Excel, Word and PowerPoint

Strong typing skills

Ability to read spreadsheets, extract information in Excel format, and communicate findings to management team

Excellent communication skills

Ability to prioritize daily tasks and promote a positive work environment

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations worldwide, we invest in more than 40 countries across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long‐term investor, we work at the point of impact for Singapore’s financial future and the communities we invest in worldwide.
Location: Singapore, SG
Job Function: Technology Group
Job Type: Permanent
Business Partner & Solutions
You will help to explore new and existing technology to support our strategic and operational business needs across Public Markets, Private Markets, Total Portfolio Risk, Corporate Services, and Enterprise Solutions.
What impact can you make in this role?
We are looking for a talented and driven Production Support leader to join our dynamic team. The Production Support engineer will be responsible for ensuring the reliability, availability, and performance of all systems and services related to investment services in both public and private markets. Investment services is responsible for providing portfolio services for private market investments in real estate, private equity, infrastructure, cross‐strategy investments, and services to support public markets investment. This role includes overseeing the operations team and collaborating with various teams to implement initiatives aimed at enhancing system stability and reliability.
What will you do as a VP, Production Support (Investment Services)?
Monitoring & Observability
Define and lead the observability strategy to ensure comprehensive visibility into the health of all investment services applications in both public and private markets.
Establish SOP to monitor system performance and availability, using metrics and logs to identify and resolve issues proactively.
Oversee the architecture, engineering, and integration of events, logging, metrics, tracing, dashboards, alerting, and Service Level Objectives (SLOs).
Implement best practices for observability to enhance incident detection and facilitate root cause analysis.
Collaborate with DevOps teams to develop scalable, resilient, and secure systems.
Promote the adoption of enterprise observability tool standards, including Grafana, Prometheus, OpenTelemetry, Splunk, and Datadog.
Drive the automation of operational tasks to minimise toil and integrate reliability throughout the software delivery lifecycle.
Establish and maintain performance Service Level Agreements (SLAs), Service Level Indicators (SLIs), and SLOs that align with product objectives.
Communicate effectively with stakeholders, providing updates on system reliability and performance metrics.
Reliability
Design disaster recovery and business continuity planning.
Work with software architects to design high availability architecture on existing and new systems.
Develop and maintain incident response playbooks and documentation.
Transformation & Efficiency
Manage incidents and outages, conducting post‐mortems to identify root causes and prevent future occurrences.
Drive capacity planning and performance tuning efforts to ensure systems can handle expected loads.
Spearhead the modernisation of legacy systems and platforms, including cloud migration and tool consolidation, in collaboration with functional leads.
Implement data‐driven decision‐making and performance benchmarking using advanced metrics and scorecards.
Lead initiatives for cost optimisation and performance tuning across platforms and environments.
Lead initiatives to enhance monitoring and alerting frameworks, ensuring proactive detection of issues, and minimising downtime through automated remediation processes.
Team Leadership & Development
Oversee production support, implementing best practices and fostering a culture of innovation.
Promote a culture of innovation, collaboration, continuous improvement, and engineering excellence.
Qualifications
Bachelor’s degree in computer science, engineering, or a related field; or equivalent experience.
8+ years of experience in Site Reliability Engineering, DevOps, or a related field.
Proven expertise in monitoring and observability tools and frameworks, along with hands‐on knowledge of cloud platforms (AWS, GCP, Azure).
Experience implementing and scaling SRE practices, including automation, incident response, and performance optimisation.
Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and container orchestration (e.g., Kubernetes, Docker).
Proficiency in programming and scripting languages (e.g., Python, Go, Bash).
Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
Proficiency with infrastructure‐as‐code platforms such as HashiCorp Terraform is a plus.
Strong understanding of modern software delivery practices, CI/CD pipelines, and agile methodologies.
Excellent problem‐solving skills and the ability to work under pressure.
Strong communication and collaboration skills.
Certifications in cloud or SRE practices are a plus.
Work at the Point of Impact
We need to be forward‐looking to attract the right people to help us become the Leading Global Long‐term Investor. Join our ambitious, agile, and diverse teams – be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day‐to‐day decisions. We strive to inspire. To make an impact.
Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in‐person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.
We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Learn more about our Technology Group here:
—
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Job Title:
Investment Platform Support Lead Analyst
Location:
Singapore
Reporting to:
Investment Platform Manager
Job Description
We are looking for an individual to join our Investment Services Platform Team (ISPT) to focus on the day‐to‐day support and service management of our core investment platform, Aladdin by BlackRock Solutions (BRS).
Working in a fast‐paced environment, you will oversee Aladdin related enquiries and service requests raised by Investment and Operations business stakeholders, ensuring issues are escalated and resolved and that ongoing problems are managed.
Responsibilities
Support day‐to‐day service provision and oversight of Aladdin with BlackRock Solutions (BRS)
Provide 2nd line Aladdin related support from Investment, Dealing and Operations users globally, primarily in APAC
Troubleshoot general user enquiries and direct accordingly
Oversee and triage Aladdin related enquiries and service requests for business‐critical items
Escalate critical issues to BRS and coordinate with Schroders Global Technology to manage business impact
Escalate Aladdin service incidents affecting critical processes, coordinating with technology and business teams to resolution
Follow up on incident root cause analysis and mitigation actions
Reduce Aladdin incidents through platform control and functional improvement initiatives with ISPT, BRS and Global Technology
Collaborate with Asia Pacific and US teams to ensure global coverage and handover of service issues daily
Manage the life cycle of underlying problem management themes
Handle multiple priorities concurrently
Qualifications
Experience within an asset management firm in a front‐office environment
Strong technical knowledge of investment services platforms and ability to bridge communication between third‐party vendors, IT and business
Understanding of fund management business and end‐to‐end Order/Trade workflow
Familiarity with a broad range of investment products and instruments
Knowledge of equity, fixed income and OTC derivatives dealing lifecycle (preferred)
Strong communication skills and experience managing third‐party portfolio, order and execution management systems
Capability to define and document business problems in a complex investment environment
Good interpersonal and organisational skills
Ability to operate under pressure, multitask and deliver to demanding deadlines
Knowledge of Portfolio, Order & Execution Management Systems
Experience in a helpdesk or service‐management role (preferred)
Knowledge of BlackRock Aladdin Solution (essential)
Business knowledge of other front‐office systems such as MSCI Barra, FactSet, Charles River, Bloomberg and Eikon (preferred)
About Schroders
We’re a global investment manager helping institutions, intermediaries and individuals invest to meet their goals. With 4,000 people across six continents, we have over 200 years of experience and remain committed to helping our clients and society prosper.
Equal Opportunities Statement
We are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio‐economic background or any other protected characteristic.
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