524 Branch Management jobs in Singapore
Branch Management Director
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Job Summary
As a Senior Team Lead, you will be responsible for leading and managing a team of professionals to achieve sales, service, and operational goals. You will oversee daily operations, ensuring compliance with industry regulations and risk management standards.
You will develop strategies to drive customer acquisition, retention, and engagement. Monitor performance metrics and provide actionable insights. Act as the primary point of contact for clients, addressing escalations and ensuring high levels of satisfaction.
Collaborate with internal departments to align team activities with business objectives. Recruit, train, and coach staff, fostering a culture of continuous learning and professional growth.
Represent the organization in the local community, building partnerships and enhancing brand visibility.
Key Responsibilities:
- Lead and manage a team to achieve sales, service, and operational goals.
- Oversee daily operations, ensuring compliance with industry regulations and risk management standards.
- Develop strategies to drive customer acquisition, retention, and engagement.
- Monitor performance metrics and provide actionable insights.
- Act as the primary point of contact for clients, addressing escalations and ensuring high levels of satisfaction.
- Collaborate with internal departments to align team activities with business objectives.
- Recruit, train, and coach staff, fostering a culture of continuous learning and professional growth.
- Represent the organization in the local community, building partnerships and enhancing brand visibility.
- Bachelor's degree in Business, Finance, Economics, or related field (MBA preferred).
- Minimum 5-7 years of experience in financial services, banking, or brokerage, with at least 2 years in a managerial role.
- Strong knowledge of investment products, financial markets, and regulatory requirements.
- Proven track record of achieving sales and operational targets.
- Excellent leadership, communication, and interpersonal skills.
- Customer-focused mindset with a passion for delivering outstanding service.
- Ability to thrive in a fast-paced environment.
Tell us about your relevant skills and experience.
Branch Manager, Branch Management - AVP
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Overview
Join to apply for the
Branch Manager, Branch Management - AVP
role at OCBC
Join to apply for the
Branch Manager, Branch Management - AVP
role at OCBC
Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
Branch Management
Why Join
As a Branch Manager at OCBC, you'll be at the forefront of delivering exceptional customer experiences and driving business growth. You'll lead a team of dedicated professionals, fostering a culture of collaboration and innovation. With a focus on building long-term relationships and providing tailored financial solutions, you'll make a real difference in the lives of our customers.
How you succeed
To excel in this role, you'll need to balance business acumen with people skills. You'll drive sales growth, manage risk, and optimize operational efficiency. By staying attuned to market trends and customer needs, you'll identify opportunities to innovate and improve our services. Your ability to motivate and develop your team will be crucial in achieving our goals.
What you do
Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
Analyze market trends and customer data to identify opportunities for growth and improvement
Manage risk and ensure compliance with regulatory requirements and internal policies
Who you are
A degree in Business, Finance, or a related field, with at least 5 years of experience in banking or a related industry
Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
Strong business acumen, with a deep understanding of financial markets and products
A collaborative and innovative approach, with a focus on delivering exceptional customer experiences
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries: Banking
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Operations Management
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We are looking for a Operations Management Coordinator to support our sales team by streamlining processes, managing data, and ensuring operational efficiency.
This role is essential in helping the sales department run smoothly and effectively by providing administrative support, analyzing sales data, and maintaining CRM systems. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools.
As a Operations Management Coordinator, you will work closely with sales leadership, marketing, finance, and customer service teams to ensure alignment and support across departments. You will be responsible for generating reports, managing sales documentation, and assisting in the implementation of sales strategies. Ability to do multitask, communicate effectively, and adapt to a fast-paced environment will be key to your success in this role. Your analytical skills will be used to identify trends, forecast sales performance, and provide actionable insights to improve sales effectiveness.
Requirement:
- Diploma or a degree
- Previous experience preferred but we welcome fresh talent.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Ability to multitask and work under pressure.
Job Types: Full-time, Fresh graduate
Pay: $3, $4,500.00 per month
Benefits:
- Parental leave
- Professional development
Work Location: In person
Operations Management
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About the Role:
We are seeking a highly skilled and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our food and beverage department. Your primary goal will be to ensure that our customers receive an exceptional dining experience while maintaining high standards of quality and service.
Key Responsibilities:
- Oversee the planning and execution of menu items, including development, pricing, and inventory management.
- Ensure compliance with health and safety regulations, maintain cleanliness and hygiene standards, and conduct regular audits to identify areas for improvement.
- Recruit, train, and develop a high-performing team of staff members, focusing on customer satisfaction and employee engagement.
- Build strong relationships with suppliers to negotiate the best possible deals and manage inventory levels effectively.
- Analyze financial reports to make informed decisions about budgeting, cost control, and revenue growth.
- Develop and implement strategies to improve customer loyalty, increase sales, and enhance the overall customer experience.
Requirements:
- Degree in Hospitality Management or related field.
- Proven track record of success in a similar role, with a minimum of 3 years of experience in food and beverage management.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Strong analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.
- Proficiency in MS Office and other relevant software applications.
Operations Management Associate
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Location: Singapore, Islandwide
Salary: Up to $3,200/month
Working hours: 6 days work week, rotating shift as assigned by supervisor
Job scope:
- Support the Branch Manager in overseeing daily operations to ensure the smooth running of the food atrium
- Ensure adherence to company policies and procedures, as well as compliance with relevant government regulations
- Attend to requests and enquiries from tenants, customers, and cleaning staff in a professional and timely manner
- Perform regular hygiene inspections and inventory checks at outlets
- Conduct periodic cash audits to ensure adherence to the Cash Control Policy
- Coordinate and assist with virtual food delivery orders across multiple tenants
- Monitor and maintain the visual standards of stall displays and staff grooming across the outlets
- Serve as the point-of-contact for external contractors and suppliers
- Contribute to process improvement by proposing and implementing innovative operational practices
- Undertake any other responsibilities as assigned by the Branch Manager or Senior Management
Requirements:
- Degree in Food & Beverage Management, Hospitality, Business, or any related discipline
- Well-groomed with an outgoing, friendly, and customer-centric attitude
- Able to commit to 6-day rotating shift work, including weekends and Public Holiday
Operations Management Coordinator
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We are looking for a Operations Management Coordinator to support our sales team by streamlining processes, managing data, and ensuring operational efficiency.
This role is essential in helping the sales department run smoothly and effectively by providing administrative support, analyzing sales data, and maintaining CRM systems. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools.
As a Operations Management Coordinator, you will work closely with sales leadership, marketing, finance, and customer service teams to ensure alignment and support across departments. You will be responsible for generating reports, managing sales documentation, and assisting in the implementation of sales strategies. Ability to do multitask, communicate effectively, and adapt to a fast-paced environment will be key to your success in this role. Your analytical skills will be used to identify trends, forecast sales performance, and provide actionable insights to improve sales effectiveness.
Requirement:
- Diploma or a degree
- Previous experience preferred but we welcome fresh talent.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Ability to multitask and work under pressure.
Job Types: Full-time, Fresh graduate
Pay: $3, $4,500.00 per month
Benefits:
- Parental leave
- Professional development
Work Location: In person
Operations Management Trainee
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COMPANY DESCRIPTION
We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.
DESIGNATION : Operations Management Trainee / Executive
RESPONSIBILITIES
Are you a proactive and hands-on individual with a keen interest in how things work behind the scenes? Do you prefer fieldwork to office-based work? Do you thrive in a practical environment and enjoy solving problems? We are looking for enthusiastic Operations Management Trainees to join our team. We provide structured rotational program that allows you to immerse in the heart of our operational departments, providing you with practical skills and a deep understanding of our business processes.
What You'll Do
As an Operations Management Trainee, you will gain practical understanding through frequent site visits, offering firsthand exposure to our operational processes and their tangible outcomes, and contribute directly to the efficiency of our operations. Your journey will involve:
- Learning and assisting in daily operational tasks across various departments (e.g., logistics, supply chain, production, project operations, construction).
- Supporting the implementation of operational procedures and contributing to process improvements.
- Engaging in a hands-on rotational program designed to expose you to different facets of our operations and build your practical expertise.
- Assisting in data collection and reporting to support operational analysis and decision-making.
- Working closely with experienced team members to ensure smooth and efficient workflows.
What We Offer
- A practical, hands-on training program with direct exposure to real-world operations.
- Mentorship from experienced operational leaders who will guide your development.
- Opportunities to develop valuable practical skills and contribute to essential business functions.
- A clear pathway for career progression within our operational teams.
Who We're Looking For
- A highly motivated and practical individual eager to learn the intricacies of operations.
- Strong work ethic and a commitment to contributing to team success.
- Problem-solver with an eye for detail and efficiency.
- Good communication and interpersonal skills to collaborate effectively with colleagues.
- Resourceful and able to learn new systems and processes quickly.
QUALIFICATIONS
- No strict educational requirement, though a qualification from ITE or equivalent vocational training is preferred.
- Fresh graduates or individuals with entry-level experience are welcome to apply.
- A genuine interest in construction industry and a desire to build a career in this field.
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Operations Management Executive
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-Oversee and coordinate all aspects of event and project operations, including drawing of floor plan, sketchup and layout planning
-Ensure smooth execution and problem-solving during event
-Organize site set-up pre-event and lead the event set-up process including placement of equipment and materials as per the floor plan
-Supervise site tear-down post-event for venue handover
-Contact vendors to obtain quotes for goods and services
-Manage overall production and operations timelines and quality
-Develop initial logistics and transportation plans to support event plans
-Application and follow-up of relevant licence (e.g SFA, SPF, COMPASS, etc) in compliance with regulations and requirements
-Ensure events apply all local security, workplace safety and health regulations and requirements
-Oversee technical requirements, including audio, video, lighting, electrical, and related aspects
Requirements:
-At least 3-5 year of experience in an events management role for any of the following; event agency, exhibition company, creative agency/ marketing agency, real estate management company like Savills, Knight Frank, Far --East or Capitaland
-Good attitude and initiative
-Proficient in 3D drawing and layout planning
-Familiar with licensing submissions and permit applications
-Internet savvy with knowledge in Microsoft Office
-Knowledge in various social media platforms
-Able to commit weekends and/or OT
Operations Management Specialist
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Job Description:
We are seeking a highly skilled and experienced Warehouse Operations Manager to oversee the daily operations of our warehouse. The ideal candidate will have a proven track record of managing warehouse staff, improving processes, and ensuring timely deliveries.
The successful candidate will be responsible for implementing and maintaining Standard Operating Procedures (SOPs), analyzing reports, and implementing improvements based on findings. They will also ensure that team output and documentation is accurate and timely, and identify and implement training needs of team members.
Required Skills and Qualifications:
- Minimum Diploma in Logistics /Supply Chain or equivalent
- Proven experience in warehouse management, particularly within FMCG or in-house warehouse settings
- Possess Singapore Forklift License
- Possess strong problem-solving and people management skills
- Ability to prioritize workflow and work to strict deadlines
- Competent in computer applications and data analytical skills
- 5.5 days work week
- Warehouse location: Tuas
- Company transport: Lakeside
Benefits:
This role offers a competitive salary and benefits package, as well as opportunities for career growth and development.
Others:
The Warehouse Operations Manager will be part of a dynamic team and will have the opportunity to work with a variety of stakeholders, including warehouse staff, suppliers, and customers.
Operations Management Professional
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About the Role:
We are seeking a highly skilled and experienced Operations Executive Assistant Manager to join our team. As an Operations Executive Assistant Manager, you will be responsible for managing the day-to-day operations of our organization. This includes deploying manpower for all operations, managing pax of individuals per week, recruitment of part-timers, expansion of manpower networking, and maintaining a database of part-timers.
Key Responsibilities:
* Manage deployment of manpower for all operations
* Manage pax of individuals per week
* Recruit part-timers
* Expand manpower networking
* Maintain part-timers database and segmentation
* Communicate with part-timers and gather feedback on ground from promoters
* Manage recruitment channel (e.g., telegram)
* Administer sales reports and photo documentation on a weekly basis
* Perform warehouse duties (minimum once a week), including packing, managing logistics delivery schedule, and communicating with partners
* Audit programs over weekdays and weekends, island-wide
* Monitor and document advertising and promotion activities
* Explore creative ways to enhance reporting systems
Requirements:
* Flexi working hours on weekdays
* Working days: 5.5 days per week (Tuesday to Sunday)
* Benefits: 14 days of annual leave, company group insurance, annual company trip
What We Offer:
* A dynamic and challenging work environment
* Opportunities for professional growth and development
* Competitive salary and benefits package