166 Boutiques jobs in Singapore

Key Responsibilities

• Customer Relationship Management: Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.
• Brand Promotion: Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.
• Customer Service: Providing information, assisting with inquiries, and offering support to meet client needs.
• Marketing & Feedback: Collaborating with marketing teams to execute strategies, gather feedback from clients, and provide insights for future campaigns.
• Event & Public Engagement: Attending events and promotions to engage with customers and increase brand visibility.
• Content Creation: In some roles, creating content for social media, websites, or blogs to promote products and services.

Key Skills & Qualifications

• Communication & Interpersonal Skills: Excellent verbal and written communication skills for interacting with clients, colleagues, and the public.
• Customer Focus: A genuine passion for helping customers and providing a positive experience.
• Brand Knowledge: A deep understanding of the brand's products, services, and values to accurately represent them.
• Enthusiasm & Charisma: An outgoing and enthusiastic personality to effectively connect with people and promote the brand.
• Social Media Proficiency: Familiarity with social media platforms and content creation for digital outreach.
• Adaptability: The ability to adapt to changes and manage multiple tasks in a fast-paced environment.
• Teamwork: The ability to work harmoniously with team members to achieve company goals.

SIN SGP Warehouse Jurong
8 Jurong Pier Road
Level 10
Singapore, SGP , SGP

SIN SGP Warehouse Jurong
8 Jurong Pier Road
Level 10
Singapore, SGP , SGP

• Be the contact point between customer and warehouse operators (external and internal stakeholder) on shipments arrangement.
• To promptly liaises with customers / suppliers’ inquiries via phone call or email on day-to-day operations.
• To ensures all Inbound and Outbound documents & information is pass down to warehouse operators via email and/or all communication channels.
• To ensures warehouse operators input data accurately and complete Warehouse Management System inventory transactions within the timeline and maintain stock accuracy.
• To monitor / arrange daily Inbound and Outbound containers trucking with Customer.
• To input data for monthly billing in excel file.
• To ensure office areas are well maintained.
• Performs other job-related functions as and when required by superior.

Requirements

- Minimum GCE ‘O’ level / NITEC in any relevant discipline
- Good understanding of Customer Service and Warehouse Operations
- Ability to work accurately and methodically.
- Good communication skills
- Ability to plan and organize work.
- Performs well under pressure in a fast-paced environment.

About the Company

Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT. Our expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, cardiology, and emergency & critical care. With state-of-the-art facilities, we provide round-the-clock personalised veterinary care.

Job Description

We are seeking enthusiastic and service-oriented Client Service Coordinators (Day Shift) to join our growing team. As the first point of contact for clients, you will play a key role in ensuring smooth communication between pet owners and our veterinary teams across all departments.

Key Responsibilities

• Greet clients and provide an excellent front-of-house experience.
• Manage client communications via phone, email, and in person.
• Assist with scheduling appointments and coordinating across departments.
• Support the admission and discharge process for patients.
• Provide clear explanations of hospital processes, policies, and follow-up care.
• Maintain accurate client and patient records in the hospital management system.
• Collaborate with veterinarians, nurses, and assistants to ensure seamless service delivery.
• Handle billing, payment processing, and administrative duties.

Requirements

• Strong passion for animals and commitment to client service.
• Excellent communication and interpersonal skills.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Prior experience in customer service or hospitality is advantageous; veterinary/medical reception experience a plus.
• Comfortable working weekends and some public holidays on rotation (time off given in lieu).
• Singaporeans only.

Employment Type

• Full-time, Permanent
• Day shift

Benefits

• Relocation assistance (if applicable)
• Employee discounts
• Company events
• Bereavement leave
• Supportive and collaborative work culture

If you are a people-oriented individual who enjoys working in a dynamic hospital environment and making a difference for pets and their families, we encourage you to apply today.

Responsibilities

• Oversee the daily operations of the airfreight customer service department.
• Effectively partner and collaborate with other departments which include the Airfreight Operations team to ensure service and operational excellence with the objective of ensuring job files are executed effectively throughout the airfreight operational value chain from opening of job file, job execution to billing and closure of job file. (customer service and operations).
• Ensure adherence to prevailing service level agreements and KPIs.
• Be the point of contact for escalations from customers with regards to any service lapses and ensure issues are resolved timely and amicably.
• Attend to complex customer inquiries and ensuring timely response to such queries.
• Prepare and evaluate customer service operational policies and procedures.
• Look for process improvements with the objective of process effectiveness and efficiency in Airfreight Customer Service work processes and flow.
• Manage and lead the Airfreight customer service team.

Requirements

• Possess Tertiary qualifications.
• Experience in Freight Forwarding Air Freight operations for both import and export.
• Minimum 5 Years of experience in a relevant/similar capacity.
• Possess effective communication and interpersonal skills.
• Service oriented
• Knowledge of Airfreight operations – import and export
• Effective people management skills
• Effective negotiation skills

A Client Service Ambassador (CSA) is the face of our brand and plays a key role in building lasting relationships with every client. The CSA ensures a warm and premium service experience while understanding client needs and offering thoughtful recommendations on Porcelains' range of products and treatments. While the role is centered around service, CSAS are also expected to support the customer journey, including when opportunities to guide a purchase arise, so that the client experience is seamless from start to end.

Responsibilities & Duties:

• Attend to customers professionally across all touchpoints in-store, phone, email, or appointment channels
• Respond promptly and clearly to customer queries and service needs
• Deliver a premium service experience and represent Porcelains standards in-store
• Maintain and update client interactions in the CRM system
• Offer service insights, skincare tips, and product knowledge that support client goals
• Build rapport and meaningful connections with clients to encourage return visits and trust
• Recommend solutions in a sincere and helpful manner
• Take ownership in resolving client issues and service recovery where needed
• Work closely with the team (therapists, managers, etc.) to ensure overall customer satisfaction
• Support basic retail operations: POS handling, store opening/closing, payment terminal use
• Uphold outlet cleanliness, tidiness, and stock accuracy
• Participate actively in team training and product knowledge sharing
• Follow through with after-sales actions and client check-ins when relevant

Requirements:

• At least a professional certification holder in any specialization
• Prior experience in beauty, service, hospitality, and luxury retail preferred
• Proficient in English & Mandarin (both written/spoken)
• Well-groomed and presentable
• Digitally proficient in MS Office Applications (Word/Excel/PowerPoint)
• Strong communication and interpersonal skills

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

Provide excellent customer experience via all relevant communication channels (telephone, email, live chat and other social media).

Identify and analyse trends in customer satisfaction/dissatisfaction levels and provide appropriate improvement plans to drive sales through professional and courteous client interactions.

Display strong selling and negotiating skills; overcome objections and ask probing questions to close sales and gain understanding of client needs and motivations.

Collaborate with existing customer service team to provide strong after-sales services by cultivating new and existing client relationships through exceptional service; developing and executing a clienteling plan for the clients and prospects, personalize relationship and anticipate their needs.

Accurately process all required data/information using appropriate systems and tools while adhering to the company's group data security policy and escalating emergencies to the team leader while providing solutions for improvements.

Stay abreast of launches, campaigns and internal processes to answer a wide variety of customer inquiries, including product availability, characteristics, service and all other inquiries.

Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

Two (2) years of work experience in the retail sales or customer service in luxury / high-end goods domain or experience in contact centre/e-com related activities is required for this position.

Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.

Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).

Excellent verbal and written communication skills in English and Thai to serve the supporting market.

Comfortable working with computers and multiple systems; Salesforce, SAP and CRM are a plus.

Flexibility with working in shifts and working on weekend and public holidays if required.

Additional Information

5-day work week between Monday to Saturday

Rotating shifts between 7am to 9pm depending on operational needs, 44 working hours a week

Shift allowance for shifts that start at 7am

Please note that this role is 100% onsite

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence.

Responsibilities:

• Monitor shipments status and update customers timely and effectively
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Coordinate with customers and overseas agent regarding shipping activities
• Maintain strong relationships with carriers and co-loaders
• Act as a resource for all Air- freight inquiries for Crane SG
• Responsible for coordinating with internal and external customers to arrange collection.
• Plan with the vendor to arrange collection
• Provide instructions to the Air Export operation team with complete information for execution as well as cost information
• To verify vendor invoices for shipments arranged.
• Provide weekly and monthly reports to customers and account managers, when required
• Support the team to ensure fast and accurate responses for pricing/quotations for both internal departments and overseas stations as well as clients.
• Other duties as assigned

Requirements

• Minimum NITEC / Diploma in any relevant discipline
• Minimum 3-5 years of working experience in a similar capacity within the forwarding or airline industry.
• Proficient in Microsoft Office (Excel, PowerPoint)
• Excellent communication and analytical skills
• Able to work under pressure, in a fast-paced environment.
• Ability to engage with various internal and external stakeholders
• DG certificate is highly preferred but not necessary

We are looking for a friendly and organized Client Service Associate to be the welcoming heart of our clinic. In this vital role, you will be the first point of contact for our clients, providing excellent customer service and ensuring a smooth, seamless experience from arrival to departure. If you are a people-person who thrives in a fast-paced environment, we would love to meet you.

Responsibilities:

• Client Registration: Manage new patient registration, collect necessary information, and verify insurance details using our clinic management system.
• Appointment Scheduling: Schedule, cancel, and reschedule appointments via phone, online, or in-person to optimize clinic flow.
• Check-in/Check-out: Process client check-in and check-out, verify information, and handle co-payments.
• Communication Hub: Professionally manage all incoming phone calls, WhatsApp messages, and emails, addressing inquiries and directing them as needed.
• Administrative Support: Maintain client records, prepare patient charts, send appointment reminders, and manage the waiting area.
• Team Collaboration: Assist therapists and colleagues to ensure a smooth and safe client experience.
• Hospitality Tasks: Simple housekeeping, managing snack bar at waiting area, rendering assistance to clients who require attention.

Requirements:

• Minimum 'N' Level qualification.
• Experience in healthcare, service, or a related industry is preferred but not required; we value attitude and aptitude.
• Proficient in computer skills, especially Mac OS.
• Team player with exceptional communication and interpersonal skills.
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG's PDPA and e2i's PDPA.

About the role

Join our client as a Client Service Associate. Our clients are in:

Automotive

Wellness

Dental

Financial

Optometry

What you'll be doing

• Communicating with clients: Responding to inquiries, managing daily correspondence, and providing updates on accounts or services.
• Managing client relationships: Building rapport, understanding client needs, and ensuring positive interactions.
• Supporting administrative matters: Providing administrative support, preparing materials, and assisting with client meetings.
• Resolving customer complaints and inquiries proactively: Addressing concerns and seeking solutions.

What we're looking for

• Diploma in Local Polytechnic or A levels
• Singaporeans
• Candidates without experience/Career Switch Welcome
• No Experience Needed

What we offer

A high energy, dynamic and most importantly friendly team environment

A real chance to make an impact with the work you do

One-on-one training tailored to your experience

Apply now to join our dynamic and talented team