3,779 Booking Agent jobs in Singapore

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore

• Basic Salary + Commission + Variable Performance Bonus
• 5 days work week
• Medical Benefits
• Staff Purchase Discounts

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Customer relationship management - maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

• Duration: 6months contract
• Location: Redhill
• Salary: $3,800 - based on experienced
• Interested applicants, kindly email me at:

• Handle customers inquiries to understand on the logged cases and submit to respective department for handling it
• Key into system to track on the cases
• Liaise closely with internal department through email replies or phone inquiries

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

• Location: Hillview & Depot Road
• Salary: $2,400 - $2,700
• Performance Bonus
• 18 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm

1. Answer customer enquiries and bookings via whats-app, social media messaging functions and phone call.
2. Allocate customer bookings to our operation team based on schedule.
3. Use softwares such as Quickbooks and Google Calendar.

1. Multi-task
2. Be familiar with the softwares listed above
3. Communicate well and politely to customers
4. Able to work independently

• Serve as the first point of contact for customers greeting walk-ins' customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain basic housekeeping of the front desk / reception area to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.
• Track and report common customer issues or feedback to management for continuous improvement.

• 5.5 Days work week
• Basic pay with attractive commission structure
• At least 1 year of experience in a customer service or front desk role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (especially Word, Excel, and Outlook).
• High attention to detail and ability to multitask effectively.
• Friendly, approachable, and calm under pressure.