4,855 Bilingual Support jobs in Singapore

To apply, please go to

We are strengthening our dedicated Technical Support team to look after our clients.

The Technical Support Specialist's mission is to provide a helping hand to our customers who are shipping companies operating globally around the clock.

About The Job

As a Technical Support Specialist (or Senior Specialist, depending on experience), you will provide technical support through creative problem-solving and a thorough knowledge of how Dualog works. You'll collaborate with internal and external stakeholders, such as developers, captains onboard ships, and industry partners.

You will be part of a dynamic and skilled team currently operating from Norway and Singapore, well-reputed for delivering exceptional support to our customers globally, both on ships and onshore.

This position is ideal for someone witha few years of experience in technical support, or someone who has already worked in senior-level support roles but prefers a hands-on technical focus.

What you will do

• Provide 1st and 2nd line technical support of Dualog software and services to our customers through phone and email (Training will be provided).
• Work closely with colleagues in Singapore and Norway in a team-based environment as part of the global technical support service.
• Collaborate internally on projects and special deliveries.
• Support the team's primary delivery: Customer Success

What we are looking for

Key Requirements:

• Only Singaporeans.
• Strong oral and written communication skills in English.
• Strong passion for technology.
• Basic fundamentals and troubleshooting in networking, operating systems, hardware, and email protocols.
• Excellent analytical and problem-solving skills.
• Excellent decision-making ability in both team and individually.
• Passionate about working with customers and finding solutions that make their goals possible.
• Self-motivated and eager to learn.
• You deliver that little extra when required in an exciting and hectic work environment.

Additional Considerations for Senior Candidates:

• 2-5+ years of experience in customer-facing technical support roles, preferably in IT, networking, or software support.
• Demonstrated ability to troubleshoot complex technical issues independently.
• Experience working cross-functionally with internal teams (e.g. development or product).

Qualifications:

• Diplomas/Bachelor's degrees/Higher Nitec holders in relevant fields of IT studies or those with relevant experience working in similar roles.
• Experience in customer-facing technical support.
• Strong experience and troubleshooting in networking, operating systems, hardware, and email protocols.
• Familiarity with maritime satellite communication and the shipping industry is a plus.

Location

• Singapore

What we offer

• Opportunities for personal and professional development: You will have a unique chance to develop skills in network knowledge, database expertise, and problem-solving. We also offer great career opportunities, with a focus on fostering growth within the company.
• Inclusive social environment: We value community and well-being in the workplace. Social gatherings and activities are organised throughout the year to strengthen the positive work culture.
• Solid pension and insurance arrangements
• Internet subscription: We've got it covered
• …and many other perks

Who we are

Dualog delivers purpose-built software to help our customers with cybersecurity, data exchange, collaboration, and internet management. This is how we bring ship and shore closer.

Our services run on more than 5000 ships, and we are always curious and listening to our customers. It is in our DNA to continually challenge the boundaries of technology, and from our dedicated in-house research and development environment, we create solutions to enhance your business.

We are headquartered in Tromsø, Norway, with regional offices in Oslo, Singapore, Hamburg, Liverpool, and Poland.

To apply, please go to

Love engineering? Obsessed with optimization?

Join our high-energy team where you'll turn ideas into action, keep our fleet running like clockwork, and learn the ropes of real-world engineering from day one.

This role ensures optimal performance, minimal downtime, and compliance with safety and environmental regulations. This position requires a combination of mechanical knowledge, system diagnostics, and operational coordination in a fast-paced environment.

What You'll Be Doing

• Engineer smarter systems: Lead mini-projects to boost vehicle performance and workshop efficiency.
• Optimize everything: Spearhead discussion project with various vendor to upkeep fleet availability. Use data to make smart decisions on vehicle maintenance, upgrades, and replacements.
• Team up with pros: Work alongside technicians, contractors, and vendors to solve real problems.
• Innovate and improve: Suggest upgrades and tweaks to make our operations leaner and meaner.
• Track and report: Monitor fleet performance and share insights that drive change.
• Manage assets: From acquisition to retirement, help us make the most of our vehicles and equipment.

Who We're Looking For

• Candidates with 5 year experience in managing a team and with a Diploma/ Degree in Mechanical Engineering or Mechatronics.
• Curious minds who love tech, data, and solving problems.
• Confident with Microsoft Office (especially Excel).
• Bonus points if you know your way around heavy vehicles or have a Class 4 license (not required).

We are partnering with a global leader in maritime digital solutions to find a Technical Support Specialist to join their Singapore team. This is an exciting opportunity to work with cutting-edge technology in a dynamic and fast-evolving industry.

The Technical Support Specialist's mission is to provide a helping hand to our customers who are shipping companies operating globally around the clock.

Responsibilities

• Provide 1st and 2nd line technical support for the company's software and services via phone and email.
• Collaborate with global teams for efficient technical support services.Technical Support Specialist
• Contribute to internal projects and special deliveries.
• Prioritize Customer Success as the core objective.

Eligibility Criteria

• Diplomas/Bachelor's degrees/Higher Nitec holders in relevant fields of IT studies or those with relevant experience working in similar roles.
• At least 2-5 years of experience in customer-facing technical support roles preferably in IT, networking, or software support.
• Demonstrated ability to troubleshoot complex technical issues independently.
• Strong troubleshooting experience and fundamental knowledge in networking, operating systems, hardware, and email protocols
• Familiarity with maritime satellite communication and the shipping industry is a plus.
• Experience working cross-functionally with internal teams (e.g., development or product).
• Enthusiasm for technology and a strong passion for customer satisfaction.
• Exceptional analytical and problem-solving abilities.
• Effective decision-making skills, both individually and within a team.
• Excellent communication skills in both English (oral and written).
• Proactive, self-motivated, and eager to learn.
• Ability to go the extra mile in a dynamic work environment.

Working Hours

• Week 1: Mon-Fri, 8am to 5pm
• Week 2: Mon-Fri, 2pm to 11pm
• Week 3: Mon-Fri, 7am to 4pm and Sat-Sun: 8am to 8pm
• Week 4: Tues and Wed, 8am to 5pm (Mon, Thu, Fri, Sat and Sun off)
• Fridays can WFH
• First 3 months 8am to 5pm

For more information, reach out to Ram Gopalakrishnan at to learn more.

Salling Search Pte Ltd (EA License No: 15S7671)

Sai Ramana Gopalakrishnan (Reg No: R

Love engineering? Obsessed with optimization?

Join our high-energy team where you'll turn ideas into action, keep our fleet running like clockwork, and learn the ropes of real-world engineering from day one.

This role ensures optimal performance, minimal downtime, and compliance with safety and environmental regulations. This position requires a combination of mechanical knowledge, system diagnostics, and operational coordination in a fast-paced environment.

What You'll Be Doing

• Engineer smarter systems: Lead mini-projects to boost vehicle performance and workshop efficiency.
• Optimize everything: Use data to make smart decisions on vehicle maintenance, upgrades, and replacements.
• Team up with pros: Work alongside technicians, contractors, and vendors to solve real problems.
• Innovate and improve: Suggest upgrades and tweaks to make our operations leaner and meaner.
• Track and report: Monitor fleet performance and share insights that drive change.
• Manage assets: From acquisition to retirement, help us make the most of our vehicles and equipment.

Who We're Looking For

• Fresh grads or early-career engineers with a Diploma/Degree in Mechanical Engineering or Mechatronics.
• Curious minds who love tech, data, and solving problems.
• Confident with Microsoft Office (especially Excel).
• Bonus points if you know your way around heavy vehicles or have a Class 4 license (not required).

Love engineering? Obsessed with optimization?

Are you ready to roll up your sleeves and dive into the world of mechanical systems, hydraulics, and smart maintenance? Join us as a Compactor Maintenance Executive and be the go-to engineer keeping our compactors in top shape — from workshop repairs to on-site operations.

What You'll Be Doing

• Be the first responder: Receive breakdown alerts and coordinate fast, effective technician dispatches.
• Plan like a pro: Schedule preventive maintenance cycles for our compactors and customer-owned units.
• Quality matters: Ensure all workshop repairs are done right and ready for QC checks.
• Coordinate the haul: Work with Ops to bring compactors in for servicing and ensure spare parts are ready.
• Train and advise: Teach users how to operate compactors safely and efficiently.
• Manage inventory: Keep hydraulic oil and spare parts stocked and ready for action.
• Lead on-site works: Supervise maintenance at bin centres and support suction equipment operations.
• Know your systems: Work with Star/Delta 3-phase power systems and support fleet management.
• Think safety first: Champion zero-accident culture and follow HSE guidelines.

Who We're Looking For

• Fresh grads or early-career engineers with experience in compactor maintenance
• Possess a Diploma in Mechanical, Electrical, or Mechatronics Engineering
• Strong in mechanical and hydraulic systems, bonus if you can redesign components
• Possess a valid Class 3 driving license

Love engineering? Obsessed with optimization?

Are you ready to roll up your sleeves and dive into the world of mechanical systems, hydraulics, and smart maintenance? Join us as a Compactor Maintenance Executive and be the go-to engineer keeping our compactors in top shape — from workshop repairs to on-site operations.

What You'll Be Doing

• Be the first responder: Receive breakdown alerts and coordinate fast, effective technician dispatches.
• Plan like a pro: Schedule preventive maintenance cycles for our compactors and customer-owned units.
• Quality matters: Ensure all workshop repairs are done right and ready for QC checks.
• Coordinate the haul: Work with Ops to bring compactors in for servicing and ensure spare parts are ready.
• Train and advise: Teach users how to operate compactors safely and efficiently.
• Manage inventory: Keep hydraulic oil and spare parts stocked and ready for action.
• Lead on-site works: Supervise maintenance at bin centres and support suction equipment operations.
• Know your systems: Work with Star/Delta 3-phase power systems and support fleet management.
• Think safety first: Champion zero-accident culture and follow HSE guidelines.

Who We're Looking For

• Fresh grads or early-career engineers with experience in compactor maintenance
• Possess a Diploma in Mechanical, Electrical, or Mechatronics Engineering
• Strong in mechanical and hydraulic systems, bonus if you can redesign components
• Possess a valid Class 3 driving license

Love engineering? Obsessed with optimization?

Join our high-energy team where you'll turn ideas into action, keep our fleet running like clockwork, and learn the ropes of real-world engineering from day one.

This role ensures optimal performance, minimal downtime, and compliance with safety and environmental regulations. This position requires a combination of mechanical knowledge, system diagnostics, and operational coordination in a fast-paced environment.

What You'll Be Doing

• Engineer smarter systems:Lead mini-projects to boost vehicle performance and workshop efficiency.
• Optimize everything: Spearhead discussion project with various vendor to upkeep fleet availability. Use data to make smart decisions on vehicle maintenance, upgrades, and replacements.
• Team up with pros:Work alongside technicians, contractors, and vendors to solve real problems.
• Innovate and improve: Suggest upgrades and tweaks to make our operations leaner and meaner.
• Track and report: Monitor fleet performance and share insights that drive change.
• Manage assets:From acquisition to retirement, help us make the most of our vehicles and equipment.

Who We're Looking For

• Candidates with 5 year experience in managing a team and with a Diploma/ Degree in Mechanical Engineering or Mechatronics.
• Curious minds who love tech, data, and solving problems.
• Confident with Microsoft Office (especially Excel).
• Bonus points if you know your way around heavy vehicles or have a Class 4 license (not required).

Love engineering? Obsessed with optimization?

Join our high-energy team where you'll turn ideas into action, keep our fleet running like clockwork, and learn the ropes of real-world engineering from day one.

This role ensures optimal performance, minimal downtime, and compliance with safety and environmental regulations. This position requires a combination of mechanical knowledge, system diagnostics, and operational coordination in a fast-paced environment.

What You'll Be Doing

• Engineer smarter systems: Lead mini-projects to boost vehicle performance and workshop efficiency.
• Optimize everything: Spearhead discussion project with various vendor to upkeep fleet availability. Use data to make smart decisions on vehicle maintenance, upgrades, and replacements.
• Team up with pros: Work alongside technicians, contractors, and vendors to solve real problems.
• Innovate and improve: Suggest upgrades and tweaks to make our operations leaner and meaner.
• Track and report: Monitor fleet performance and share insights that drive change.
• Manage assets: From acquisition to retirement, help us make the most of our vehicles and equipment.

Who We're Looking For

• Candidates with 5 year experience in managing a team and with a Diploma/ Degree in Mechanical Engineering or Mechatronics.
• Curious minds who love tech, data, and solving problems.
• Confident with Microsoft Office (especially Excel).
• Bonus points if you know your way around heavy vehicles or have a Class 4 license (not required).

We are seeking an experienced Technical Support Specialist to join our IT support team in Singapore. As the first point of contact for users, you will ensure smooth daily operations and minimal downtime.

The successful candidate will have excellent technical knowledge and communication skills to provide top-notch customer service. They will be responsible for troubleshooting and resolving hardware, software, and network connectivity issues, as well as escalating complex issues to higher-level engineers with proper documentation.

• Provide technical assistance via phone, email, web portal, or chat.
• Troubleshoot and resolve hardware, software, and network connectivity issues.
• Escalate complex issues to higher-level engineers with proper documentation.

• A diploma or degree in Computer Science, Information Technology, or a related field.
• 1-3 years of relevant IT support experience is preferred.
• CompTIA certification is advantageous.
• Strong working knowledge of Windows 10/11, Active Directory, Azure, and Microsoft Office Suite.
• Familiarity with Cisco AnyConnect, remote tools, and ticketing systems.
• Understanding of ITIL framework is a plus.
• Excellent communication, documentation, and interpersonal skills.
• Customer-oriented mindset and ability to work well in a team.

• Supportive and collaborative work culture.
• Opportunities for skills development and professional growth.
• Convenient office location and stable working hours (40-hour onsite work week).