3,379 Bilingual Supervisor jobs in Singapore

Job Title: Customer Service Representative

• Provide top-notch customer service, ensuring prompt and accurate communication.
• Manage and respond to all customer inquiries via phone calls and emails.
• Coordinate with the technical support team to resolve customer issues.
• Generate reports, quotations, and invoices for customers.
• Monitor and follow up on all open/pending customer requests.

Requirements:

• Experience in a call centre environment is highly preferred.
• A background in household appliances will be an added advantage.

What You Will Achieve:

• Deliver exceptional customer experiences, leading to increased customer satisfaction and loyalty.
• Develop strong communication skills through regular interactions with customers.

Why Work With Us?

Our company values its employees and offers a supportive work environment. We are committed to helping our staff grow professionally and personally. We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Job Title:

Sales Development Representative ,
A Job Opportunity for a Results-Oriented Sales Professional with Excellent Communication Skills.
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At Kodecoon, we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. For the past years, Kodecoon instructors have mentored students from varying coding backgrounds to proficiency and participated in numerous hackathons and competitions. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our team to be hands-on from day one and work closely with our founding team.
This unique opportunity allows you to
Learn: Deepen your software development and computer science knowledge to integrate students with digital skills and real-world application to solve community problems
Teach: Shape young minds and inspire students to become change makers with technology
Build: Be part of a fast-growing startup and be part of an expanding instructional team to create curriculum
Responsibilities & Duties
Teaching
Adopt Kodecoon’s pedagogy to best deliver coding classes in the form of regular weekly classes, ad-hoc programs or school programs for local or international students in Singapore
Guide students through the development of a final project that will be presented and distributed to fellow classmates and parents
Facilitate a dynamic and collaborative classroom community
Inspire students to persevere through the challenges their ideas into actual creative products
Work closely with lead instructors to provide parents with meaningful and prompt feedback on the students’ progress
Skills & Qualifications
You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
You love to learn and expand knowledge in Computer Science and/or Engineering
Strong communication and problem solving skills. Open-minded and dynamic
You have a strong interest in software engineering, from mobile app development, to programming and hardware programming
You are preferably fluent in one or more programming languages
You have prior teaching experience, be it tutoring, or team training
Drive, fast learner, proactive and ability to work in a fast-paced environment
Organised, detail-oriented and ability to manage different projects at once
Get things done attitude
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We are seeking an experienced Sales Coordinator to join our team. This role involves overseeing daily sales operations, handling purchase orders and customer inquiries, and coordinating with internal teams.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask effectively.

• Oversee daily sales operations, ensuring timely and efficient processing of sales orders, quotations, and invoices.
• Handle purchase orders, delivery orders, and coordinate logistics with internal teams.
• Manage high volumes of customer inquiries, responding promptly and providing effective solutions.
• Maintain strong relationships with key customer contacts, communicating regularly as necessary.
• Collaborate with internal teams, including finance, procurement, logistics, and marketing, to ensure seamless execution of sales processes.

• Bachelor's degree in Business Administration or related field.
• Minimum 2 years of experience in sales or customer-facing role.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office, particularly Excel and Word.

• Competitive salary and benefits package.

If you are a motivated and detail-oriented individual looking for a new challenge, please submit your resume and cover letter.

Job scope:

• Coordinate execution of import and export related activities.
• Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
• Liaise with internal and external parties to ensure a smooth delivery
• Monitor shipment status and update customers
• Customer-oriented, proactive with good organizational skills
• Ensure proper and timely billing/vendor costing and closing of all job files
• Ad-hoc duties as assigned

Basic requirement:

1. Good communication skills

2. Able to communicate with China agents and customers will add an advantage

3. Pro-active (When making an arrangement) and careful (When doing documentation)

4. Shipping/forwarding background/experience added advantage

5. Candidate with 1 or 2 year shipping documents experience preferred.

6. Able to work in fast-paced environment.

7. Team player as well as independent with little supervision.

We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:

• Employment type: Permanent
• Position: Customer Service
• Location: Eco-tech @ Sunview Road
• Outpatient Medical & Dental Benefits Provided
• Working Hours: Monday to Friday, Office Hours (9am – 6pm)
• Salary Package: Up to $3,000 + Bonus

Job Responsibilities:

• Support the sales team and handle daily customer enquiries.
• Support project management, documentation, and routine administration tasks.
• Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
• Efficiently process customer orders and inquiries, verify order details for accuracy.
• Provide order confirmations and communicate with customers to resolve order discrepancies.
• Ensure all billings are done incompliance to payment terms and conditions.
• Collaborate with sales and warehouse team members to ensure order fulfillment.
• Manage filling, document preparation, scheduling and handle incoming calls.
Other ad-hoc administrative tasks may be assigned

Job Requirements:

• Minimum ‘O’ Level or equivalent.
• Proficient in Microsoft Office.
• Experience or knowledge of administration or customer service is an advantage
• Shipping and forwarding experience will be preferred.
Good team player with a responsible attitude

Ready to apply? interested applicants, please submit your resume by clicking the APPLY button.

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore 639311

Job Highlights

Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT

Perfect Attendance Bonus

Good Performance Bonus

Long Service Bonus

Project Bonus

Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.

Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:

• Address customer feedback promptly and professionally to ensure high levels of satisfaction.
• Identify and implement process improvements to enhance customer experience.
• Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
• Attend to customer inquiries across various channels in a timely and courteous manner.
• Ensure the accurate and timely processing and execution of customer orders.
• Coordinate with internal departments and third parties to fulfill customer requests.
• Maintain strong customer relationships by providing accurate product information and dedicated sales support.
• Handle and resolve customer complaints and feedback efficiently.
• Generate monthly customer statements and monitor payment statuses.
• Perform any ad-hoc duties as assigned by the department head.

Requirements

• A minimum of a Degree in any field.
• At least 2 years of relevant experience in customer service or administrative roles.
• Excellent written and verbal communication skills.
• Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Ability to perform under pressure in a fast-paced environment.
• A customer-centric mindset with a passion for delivering excellent service.
• Meticulous, detail-oriented, and process-driven.
• Patient, empathetic, and adaptable in handling different customer situations.

Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM

We regret that only shortlisted candidates will be notified.