691 Banking Operations jobs in Singapore

• Provide administrative and operational support to relationship managers and client service operations.
• Communicate effectively with clients in Japanese and English.
• Assist with account opening, documentation, and various operational processes.
• Coordinate with internal departments and stakeholders on client-related matters.

• At least 2–3 years of relevant work experience, preferably in client service, operations, or financial services.
• Strong communication skills in Japanese and English.
• Bachelor's degree or equivalent professional qualification.
• Excellent interpersonal and organisational skills with strong attention to detail.

• A strong desire to learn and grow in an international environment.
• Skilled in establishing trust and maintaining professional relationships with clients.

Responsibilities

• Perform deposit & withdrawal claims within the agreed Service Level Agreements
• Perform daily product settlement requests within the agreed Service Level Agreements.
• Perform daily exception monitoring.
• Perform funds reporting at stipulated timings.
• Perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.

Requirements

• Good understanding of Electronic Banking services
• Able to communicate effectively and work in a team with others.
• Able to multi-task and manage priorities in a fast-changing environment.
• Possess strong analytical and problem-solving skills.
• Proficient in the use of MS Office.
• Meticulous individual with an eye for details

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The Global Banking Operations Specialist plays a pivotal role in ensuring seamless execution of entitlements, reconciliations, and client servicing within the banking sector.

• Manage distribution of entitlements for Voluntary and Mandatory APAC Equity and Fixed Income Corporate Action and Income events.
• Create and maintain Asset Servicing events using proprietary systems.
• Provide operational support to internal trading desks, prime brokerage clients, stock loan counterparties, and external brokers.
• Reconcile cash and stock balances to ensure accuracy and compliance.
• Liaise with custodian banks and self-clear markets, interpreting data using industry standards such as SWIFT.
• Deliver timely and precise work under high-pressure, deadline-driven environments.

• Deep understanding of broker-dealer operations and associated market risks.
• Proven experience in Asset Servicing within APAC markets.
• Exceptional organizational skills for both daily operations and project execution.
• Logical, proactive problem-solver with a continuous improvement mindset.
• Strong communicator and collaborative team player.
• Demonstrated ability to thrive in high-risk, fast-paced environments.
• History of initiating and implementing process enhancements.

Job Requirements
Ensure work accomplishment in strict compliance with Regulatory, Bank’s policies, guidelines and control.
Ensure timely and accurate service delivery in accordance with Service Level Agreement.
Monitor the all requests on data maintenance and reconcile periodically throughout the day. Additionally, track some of the other daily reports and perform reconciliation as needed.
Assist with other administrative, risk and control related activities as assigned.
Contribute to various process improvements and other projects as allocated.
Job Responsibilities
Experience in banking operations will be an added advantage.
Good command of written English.
Proficient in MS Office applications especially Excel and Word.
communicate well and work effectively with stakeholders
Good understanding of financial statements/financial spreading and financial ratios
Familiar with MAS Notices (credit-related)
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This role is to support the Private Banking COO in Singapore, ensuring that the team delivers on the BAU responsibilities efficiently and in a controlled environment.
Main job functions:
Loan Operations:
Set up Lombard Loan limits in the system
Process loan transactions including drawdowns and repayments
Execute inward and outward payments
Process FX Spot transactions
Deposit Management:
Handle Fixed Deposit (FD) placements and maturities
Ensure accurate booking and monitoring (Note: FD is not part of remittance)
Process DCI transactions in the Private Banking (PB) system
Liaise with Branch Operations to ensure consistency between PB and branch systems
Provide effective support to the Team Manager in managing business and clients’ requirements.
Ensure the execution of all daily tasks in adherence to Bank/Head Office/Compliance policies and departmental procedures through accurate and timely input
Ensure proper booking of transactions in the system and timely settlement of transactions.
Appropriate handling of RM and customer's queries.
Investigate on any errors/ discrepancies with transactions including settlements, ledger postings, limits etc.
Sort, file and retrieve transaction records.
Perform regular review and update of operating procedure in the changes to processes.
Support team in all audit engagements, risk reviews and process review as and when required.
Any other ad-hoc duties assigned by Supervisor/ Management and covering duties and responsibilities of staff in the event of an emergency/ absence.
Requirement:
Prior experience in back-office operations, loan transactions, remittance handling, and deposit management
Positive mindset, good attitudes and keen to learn with high motivation
Strong IT Skills (MS Office software)
Keen to learn and willing to multi-task independently
Great teamwork player
Seniority level:
Associate
Employment type:
Full-time
Job function:
Other
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Responsibilities (Maker and Checker role)
Resolving Singapore / Hong Kong customer/merchant’s charge disputes by correctly processing the end to end related activities according to different Card Associations (Visa, Mastercard, Amex, UnionPay and JCB) chargeback rules and timeframe.
These include:
Performing necessary pre-checks before processing a chargeback request
Reviewing whether transaction (transaction type, chargeback reason, timeframe and documents received) met the chargeback requirements set by Card Associations
Following up with customer/merchant for any clarification or missing documents
Performing the correct action required (Fraud reporting / Retrieval / Chargeback / Representments / Pre-arbitration / Arbitration / Pre-Compliance / Compliance) via internal bank system or Card Association platforms
Updating the chargeback details / action date / status in internal bank system and Excel Case Registers
Uploading / Downloading of chargeback documentation via the Card Association platform
Process financial adjustments if required (temp credit / temp credit reversal / deduction of chargeback amount) and updating customer/merchant via letter/ email
Creating / Reconciliating the financial general ledger entries generated during the process
Perform weekly monitoring and updates on outstanding cases reflected in internal bank system queues / Aging Reports / General Ledger listings / Card Association Platforms and action on the cases before it is due
Follow up on outstanding activities such as closure of chargeback cases, rejection reports and
Updating volume of the worked / incomplete / outstanding activities daily
Pre-processing / Post-processing (reconciliation of cases received, mailing / filing of documents, retrieval of reports, checking and updating of case status)
Ad hoc activities such as archival, liaising with Card Associations on chargeback rules, logging service ticket for system issues and answering general ledger enquiries
Replying to general chargeback queries customer/merchant might have regarding the transaction posted on the card
Liaising with internal departments regarding customer/merchant enquiries, special handling, clarification and exception cases
Manage ad-hoc project assigned by Team Manager
Escalate any discrepancy / deviation to the Team Manager
Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)
Continuous review and improvement of processes to improve customer experience and TAT
Cross training via various functions at different locations to optimize team resources
Requirement
Experience in financial institutions, with Credit operations or knowledge would be an added advantage
Proficient in Microsoft office 365 i.e. Excel
Proficiency in English & Mandarin (read, written and spoken) as the work requires communications to be done in both Mandarin and English
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • RCB No. E • EA License No. 01C4394 • EA Registration No. R (Derrick Tiew Yong Han)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
#J-18808-Ljbffr

Responsibilities

• Perform deposit & withdrawal claims within the agreed Service Level Agreements
• Perform daily product settlement requests within the agreed Service Level Agreements.
• Perform daily exception monitoring.
• Perform funds reporting at stipulated timings.
• Perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.

Requirements

• Good understanding of Electronic Banking services
• Able to communicate effectively and work in a team with others.
• Able to multi-task and manage priorities in a fast-changing environment.
• Possess strong analytical and problem-solving skills.
• Proficient in the use of MS Office.
• Meticulous individual with an eye for details

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to EVO Outsourcing Solutions Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at evo-sg.com/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities (Maker and Checker role)

Resolving Singapore / Hong Kong customer/merchant’s charge disputes by correctly processing the end to end related activities according to different Card Associations (Visa, Mastercard, Amex, UnionPay and JCB) chargeback rules and timeframe.

These include:

• Performing necessary pre-checks before processing a chargeback request
• Reviewing whether transaction (transaction type, chargeback reason, timeframe and documents received) met the chargeback requirements set by Card Associations
• Following up with customer/merchant for any clarification or missing documents
• Performing the correct action required (Fraud reporting / Retrieval / Chargeback / Representments / Pre-arbitration / Arbitration / Pre-Compliance / Compliance) via internal bank system or Card Association platforms
• Updating the chargeback details / action date / status in internal bank system and Excel Case Registers
• Uploading / Downloading of chargeback documentation via the Card Association platform
• Process financial adjustments if required (temp credit / temp credit reversal / deduction of chargeback amount) and updating customer/merchant via letter/ email
• Creating / Reconciliating the financial general ledger entries generated during the process
• Perform weekly monitoring and updates on outstanding cases reflected in internal bank system queues / Aging Reports / General Ledger listings / Card Association Platforms and action on the cases before it is due
• Follow up on outstanding activities such as closure of chargeback cases, rejection reports and
• Updating volume of the worked / incomplete / outstanding activities daily
• Pre-processing / Post-processing (reconciliation of cases received, mailing / filing of documents, retrieval of reports, checking and updating of case status)
• Ad hoc activities such as archival, liaising with Card Associations on chargeback rules, logging service ticket for system issues and answering general ledger enquiries
• Replying to general chargeback queries customer/merchant might have regarding the transaction posted on the card
• Liaising with internal departments regarding customer/merchant enquiries, special handling, clarification and exception cases
• Manage ad-hoc project assigned by Team Manager
• Escalate any discrepancy / deviation to the Team Manager
• Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)
• Continuous review and improvement of processes to improve customer experience and TAT
• Cross training via various functions at different locations to optimize team resources

Requirement

• Experience in financial institutions, with Credit operations or knowledge would be an added advantage
• Proficient in Microsoft office 365 i.e. Excel
• Proficiency in English & Mandarin (read, written and spoken) as the work requires communications to be done in both Mandarin and English

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. E • EA License No. 01C4394 • EA Registration No. R (Derrick Tiew Yong Han)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.