3,574 Banking Operations jobs in Singapore

About the Company: Join a prestigious international bank known for its commitment to excellence and customer service. As a member of the retail banking team, you'll have the opportunity to grow your career in a dynamic and supportive environment.

Position Title: Bank Teller/Customer Service Specialist

Contract Duration: 12-month, Renewable and Convertible

Working Hours: Hours are close to retail hours, and depending on branch business needs, you may be required to work on Saturdays.

Work Location: You will be based at branches across the island. While we aim to assign you to a branch closest to your residence, this may not always be guaranteed.

Main Responsibilities:

1. Customer Service:Greet and assist customers with their banking needs.
   
   Handle cash transactions, including deposits, withdrawals, and currency exchanges.
   
   Provide information and guidance on bank products and services.
   
   
2. Transaction Processing:Accurately process various financial transactions.
   
   Ensure compliance with bank policies and procedures.
   
   Balance cash drawers and reconcile discrepancies.
   
   
3. Account Management:Assist customers with opening and managing accounts.
   
   Update customer information as needed.
   
   Address customer inquiries and resolve issues promptly.
   
   
4. Sales and Referrals:Identify opportunities to cross-sell bank products and services.
   
   Refer customers to appropriate bank specialists for additional services.
   
   Meet or exceed sales and service goals.
   
   
5. Compliance and Security:Adhere to all bank policies, procedures, and regulatory requirements.
   
   Ensure the security and confidentiality of customer information.
   
   Monitor for suspicious activity and report any concerns.
   
   

Job Requirements:

1. Education: Diploma or above.
   
   
2. Experience:Previous experience in customer service or banking is a plus.
   
   
3. Skills:Excellent communication and interpersonal skills.
   
   Strong attention to detail and accuracy.
   
   Proficiency in basic computer applications.
   
   Ability to work efficiently in a fast-paced environment.
   
   
4. Attributes:Customer-focused with a friendly and professional demeanor.
   
   Honest and trustworthy with a strong sense of integrity.
   
   Ability to handle multiple tasks and prioritize effectively.
   
   

Benefits:

• Competitive salary package - Weekend shift allowance @$200/day, Overtime $0/hr, Meal allowance 300+/mth
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment.

About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.

EA Licence No.: 20C0261 | Registration No.: R

As a Banking Operations Specialist at Accenture, you will be part of a global professional services company with leading capabilities in digital, cloud, and security. With 7 to 11 years of experience and a BCom qualification, you will play a crucial role in transforming banking operations into an agile, resilient operating model. Your responsibilities will include assisting clients in addressing quality and productivity issues, meeting customer expectations, navigating regulatory and operational pressures, and ensuring business sustainability. You will work within the Corporate Banking/Wholesale Banking team to process trade finance transactions efficiently while mitigating risks associated with this business. Additionally, you will develop and deliver core banking solutions for applications handling essential banking functions such as account management, interest calculations, cash transactions, customer management, and product management.To excel in this role, you should possess excellent communication skills. You will be tasked with analyzing and solving moderately complex problems, creating innovative solutions, and adapting existing methods and procedures as required. Your understanding of the strategic direction set by senior management will guide your work towards achieving team goals. You will primarily interact with direct supervisors, peers, and management levels within Accenture and client organizations.In this position, you may be required to work in rotational shifts. Your decisions and contributions will have a significant impact on the team's performance and client satisfaction. If you are in an individual contributor role, you may manage small teams and work efforts. Guidance will be available to assist you in determining methods and procedures for new assignments, ensuring your success in this dynamic and challenging environment.,

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Job Title: Banking Operations Associate

About the Role:

We are seeking a highly motivated and detail-oriented Banking Operations Associate to join our team. The ideal candidate will have a strong understanding of banking operations and a passion for delivering high-quality results.

Key Responsibilities:

• Process and reconcile financial transactions accurately and timely;
• Support trade settlements, payments, and documentation;
• Evaluate and manage risk in compliance with regulatory requirements;
• Collaborate with cross-functional teams to ensure seamless operations;
• Contribute to reporting, data analysis, and process improvements.

Requirements:

• Bachelor's degree in Finance, Business, or related field;
• Prior experience in banking operations, risk management, or finance is an advantage;
• Strong analytical and problem-solving skills;
• Ability to work efficiently in a fast-paced environment;
• Proficiency in banking systems and Microsoft Office software.

Tell Employers What Skills You Have:

Transaction Processing,
MICROSOFT OFFICE,
DATARECOVERY,
SERVICE FOCUS,
RISK MANAGEMENT,FINANCIAL TRANSACTION,TIMELY SERVICE,SERVICE-FIRST APPROACH,BANKING OPERATIONS,MICROSOFT EXCEL,DATABASE ANALYSIS,BANKING SYSTEMS,RISK ASSESSMENT,DATA RECOVERY,AUTHENTICATION CONTROLS

Job Title: Banking Operations Professional

Overview:

We are seeking a highly skilled and experienced banking operations professional to oversee and coordinate the implementation of new market products, projects, and initiatives. The successful candidate will have excellent coordination abilities to support product implementation and cross-functional collaboration.

Key Responsibilities:

• Oversee the implementation of new market products, projects, and initiatives, including drafting and maintaining policies, procedures, and operational manuals.
• Prepare regular reports for management and regulatory bodies.
• Handle internal control responsibilities, including policy/manual updates, audit coordination, business continuity planning, and compliance with evolving regulations.
• Review and prepare SWIFT messages; manage and maintain the SWIFT system.
• Execute a wide range of wholesale loan transactions, including fund finance, structured finance, corporate finance, SBLC/LC, and other corporate lending products.
• Work closely with internal departments to ensure smooth operations and alignment.
• Ensure full compliance with internal policies, procedures, and external regulatory requirements.

Requirements:

• 6–8 years of relevant experience in international banks, specifically in wholesale loans and treasury products.
• Strong expertise in fund finance, structured finance, corporate finance, SBLC/LC, and other corporate lending products.
• Preferably experienced in treasury operations involving FX, money market, bonds, and derivatives.
• In-depth knowledge of banking operations processes with strong attention to detail.
• Hands-on experience with the SWIFT system.
• Technically proficient with strong IT skills and familiarity with market systems.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

What We Offer:

A challenging role with opportunities for growth and development, working with a dynamic team in a fast-paced environment.

Tell Us About Your Skills:

We are interested in hearing about your technical skills and relevant work experience.

• This is a key position in our operations team, responsible for processing day-to-day payments to retail and corporate clients.

• We are seeking an experienced professional to handle all aspects of payment processing, ensuring timely and accurate execution.
• The ideal candidate will have excellent analytical skills, with the ability to identify and resolve discrepancies promptly.
• Strong communication skills are essential, as the successful candidate will need to collaborate with internal stakeholders and external partners.
• A high level of integrity and confidentiality is required, as the role involves handling sensitive financial information.
• Assist in any duties and projects as assigned.

• Degree in relevant disciplines such as finance, accounting or business administration.
• Proven experience in banking and finance, preferably in a similar role.
• Excellent knowledge of MS Office, particularly Excel.

No salary range mentioned.

Please submit your resume with your application.

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Sourcing and recruitment are crucial tasks in the banking sector. As a customer service officer, you will be responsible for finding suitable candidates to join our team.

• Handling inbound calls related to bank accounts, products, and services.
• Ensuring customer fulfillment by following up on case handling and communication with customers.
• Maintaining confidentiality of bank and customer information while adhering to compliance and control standards.

A comprehensive 6-week training program is designed to equip you with the necessary skills and knowledge to excel in your role.

• Banking sector knowledge and awareness
• Customer relationship management and communication skills
• Problem-solving and analytical skills

We welcome applicants without prior experience, provided they possess a positive mindset, excellent communication skills, and a passion for delivering quality customer service.

• Pleasant voice, good comprehension, and interpersonal skills
• Good command of written and spoken English
• Resourceful, proactive, results-driven, and attentive to details

As a team player, you should have excellent customer service skills, a willingness to learn, and adaptability in a fast-paced environment.

We are seeking an experienced banking operations professional to join our team as a Chief Banking Operations Manager.

• Manage Loan and Treasury Operations, ensuring seamless execution of financial transactions and timely settlement of securities, loan disbursements, and treasury trades.
• Lead the handling of treasury products, including foreign exchange, derivatives, bonds, and money market instruments, to maximize returns while minimizing risk.
• Oversee cash flow schedules and reconcile discrepancies, ensuring accurate financial reporting and compliance with regulatory requirements.
• Collaborate with stakeholders to develop and implement effective operations strategies, driving business growth and improving operational efficiency.

• Degree in Business Studies, Finance, Banking, Economics, or Commerce, or any other relevant field.
• A minimum of 8 years of experience in corporate banking treasury and/or loans operations, with a strong understanding of banking industry practices and regulations.
• Meticulous attention to detail, excellent organizational skills, and the ability to work effectively in a team environment.