5,198 Banking Associates jobs in Singapore
Banking Associate
Posted today
Job Viewed
Job Description
Banking Jobs - Front Office Position
Are you looking for a challenging and rewarding front office position in banking? We have an exciting opportunity for you to work with us as a Banking Associate.
Roles & Responsibilities:
As a Banking Associate, your main responsibilities will be to:
- Attend to walk-in customers in a timely and professional manner.
- Handle over-the-counter transactions efficiently and accurately, including cash deposits and withdrawals.
- Assist customers with their enquiries and ensure service delivery standards are met to achieve total customer satisfaction.
- Prospect and introduce customers to our bank's products and services.
- Educate and migrate customers towards our digital platform.
- Drive service excellence in the areas of customer satisfaction, problem resolution, and customer feedback/escalation/complaint.
- Ensure compliance with all regulatory requirements.
- Contribute to self and team effort by accomplishing related results.
Requirements:
To be successful in this role, you must possess the following skills and qualifications:
- Customer Oriented: You must be able to provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Able to cope with large crowd: You must be able to handle a high volume of customers and maintain a positive attitude under pressure.
- Individuals with customer service experience: You must have previous experience in customer service or a related field.
Benefits:
As a Banking Associate, you will enjoy the following benefits:
- Competitive salary and allowances.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
- A comprehensive benefits package.
Others:
Please note that all applicants must consent to the collection, use, and disclosure of their personal data for recruitment purposes. By sending us your personal data and CV, you acknowledge that you have read, understood, and agree with our privacy policy.
Job Type: Full-time
Experience: Customer Service Experience
Languages: English
Skills:
- Customer Service Skills
- Front Office
- Currency
- Customer Care
- Financial Transactions
- Attentive
- Customerfocused
- Compliance
- Deposits
- Accountability
- Customer Oriented
- Banking
- Customer Satisfaction
- Regulatory Requirements
- Customer Service
- Service Excellence
- Financial Services
- Service Delivery
Banking Associate
Posted today
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 10 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
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Banking Associate
Posted 10 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 14 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.
Banking Associate
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
1. Customer Engagement:
- Build and maintain strong relationships with customers.
- Provide excellent customer service and address inquiries regarding financial products and services.
- Actively engage in cross-selling and upselling financial products to meet sales targets.
2. Product Knowledge:
- Stay updated on the bank's products and services.
- Effectively communicate product features and benefits to customers.
- Assist customers in selecting the right banking products to meet their financial needs.
3. Sales Targets:
- Achieve and exceed monthly sales targets.
- Identify opportunities for revenue generation and actively pursue them.
- Collaborate with team members to enhance overall sales performance.
4. Documentation and Processing:
- Assist customers in completing necessary documentation for various financial transactions.
- Ensure accuracy and compliance with financial regulations in all customer interactions.
- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
5. Compliance:
- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
- Ensure that all customer interactions and transactions comply with internal policies and external regulations.
6. Problem Resolution:
- Address and resolve customer issues and complaints in a timely and effective manner.
- Collaborate with other departments to resolve complex customer inquiries.
7. Team Collaboration:
- Work closely with team members to achieve overall goals.
- Participate in team meetings and contribute to a positive team environment.
8. Market Research:
- Stay informed about industry trends, market conditions, and competitor offerings.
- Provide feedback to management regarding customer preferences and market demands.
9. Training and Development:
- Participate in ongoing training programs to enhance product knowledge and sales skills.
- Share insights and best practices with team members to improve overall performance.
Qualifications:
- Local diploma or A Levels; bachelor's degree in business or related field is a plus.
- Strong interpersonal and communication skills.
- Knowledge of banking products and services.
- Ability to work in a target-driven environment.
- Attention to detail and strong organizational skills.