3,689 Automotive Customer Service jobs in Singapore

As part of the Aftersales team, the Customer Service Supervisor is responsible for ensuring smooth customer service operations, handling customer feedback and complaints, and implementing service improvement initiatives aligned with company objectives.

Key Responsibilities:

• Oversee customer service activities, providing coaching, feedback, and support to the team.
• Track and improve customer satisfaction metrics, including survey results, response times, and participation rates.
• Conduct Customer Experience Surveys (CEM) and analyze results for service improvements.
• Resolve customer complaints efficiently, ensuring long-term solutions and compliance with policies.
• Assist the Service Manager in developing and implementing service improvement programs.
• Act as the primary contact for customers with cross-departmental concerns.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

The successful candidate will deliver exceptional customer service and support to automotive customers and clients.

• Provide outstanding service, addressing customer queries and concerns in a timely and professional manner.
• Develop and maintain a thorough understanding of automotive products and services, staying up-to-date with industry trends and developments.
• Utilize strong sales acumen to meet or exceed sales targets, effectively managing customer relationships and expectations.
• Maintain positive relationships with customers, colleagues, and stakeholders, fostering a collaborative and supportive work environment.

• A minimum of 2-3 years' experience in providing service advisory to automotive customers/clients.
• A strong background in the automotive sector, with a proven track record of meeting sales targets.
• Independent, confident, and excellent interpersonal skills, with the ability to communicate effectively with customers, colleagues, and stakeholders.

The successful candidate can expect a rewarding and challenging role, with opportunities for growth and development within the company. The ideal candidate will be highly motivated, self-disciplined, and have a passion for delivering exceptional customer service and results-driven sales performance.

Customer Service Representative Automotive Industry

We are seeking a skilled and organized individual to join our team as a customer service representative in the automotive industry.

• Cordinate and schedule vehicle servicing, maintenance, and repair appointments.
• Serve as the primary point of contact between customers and the workshop.
• Update customers on job status, cost estimates and repair timelines.
• Maintain service records and ensure accurate documentation.
• Handle customer inquiries and resolve service related issues professionally.

To be successful in this role, you will need:

• Excellent communication skills.
• A strong understanding of the automotive industry.
• The ability to work in a fast-paced environment.
• Organizational skills.
• Professionalism when dealing with customers.

This is a fantastic opportunity to join a dynamic team and develop your skills in a rewarding career.

We offer a competitive salary and opportunities for professional growth and development.

As part of the Aftersales team, the Customer Service Supervisor is responsible for ensuring smooth customer service operations, handling customer feedback and complaints, and implementing service improvement initiatives aligned with company objectives.

Key Responsibilities:

• Oversee customer service activities, providing coaching, feedback, and support to the team.
• Track and improve customer satisfaction metrics, including survey results, response times, and participation rates.
• Conduct Customer Experience Surveys (CEM) and analyze results for service improvements.
• Resolve customer complaints efficiently, ensuring long-term solutions and compliance with policies.
• Assist the Service Manager in developing and implementing service improvement programs.
• Act as the primary contact for customers with cross-departmental concerns.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Join our team as a Customer Service Advisor – where great service meets the automotive world!

If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.

Job Responsibilities:

• Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions

• Act as the key liaison between customers and the workshop to ensure clear and responsive communication

• Keep customers updated on job progress and repair timelines

• Handle daily intake of cars for servicing and manage service scheduling

• Deliver a positive customer experience from check-in to vehicle collection

• Support the workshop team by aligning service expectations with actual job progress

• Perform other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Basic vehicle knowledge is preferable but not mandatory; training will be provided

• Friendly, proactive team player with a willingness to learn

• Self-driven with a strong sense of responsibility and service excellence

• Possession of a valid Class 3 driving license is an advantage

Please kindly send in your updated CV to

Your interest will be treated in strict confidence.


Lim Yi Tian, Candy

DID: 6950 9738

People Profilers Pte Ltd

EA License No. 02C4944
Registration No. R1109829

Join our team as a Customer Service Advisor – where great service meets the automotive world!

If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.

Job Responsibilities:

• Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions

• Act as the key liaison between customers and the workshop to ensure clear and responsive communication

• Keep customers updated on job progress and repair timelines

• Handle daily intake of cars for servicing and manage service scheduling

• Deliver a positive customer experience from check-in to vehicle collection

• Support the workshop team by aligning service expectations with actual job progress

• Perform other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Basic vehicle knowledge is preferable but not mandatory; training will be provided

• Friendly, proactive team player with a willingness to learn

• Self-driven with a strong sense of responsibility and service excellence

• Possession of a valid Class 3 driving license is an advantage

Please kindly send in your updated CV to

Your interest will be treated in strict confidence.
Lim Yi Tian, Candy

DID: 6950 9738

People Profilers Pte Ltd

EA License No. 02C4944
Registration No. R1109829

We are looking for a dedicated Adviser- Customer Service to be part of our customer service team. You will be part of our highly customer centric team, attending the needs and requirements of our clientele to achieve high levels of customer happiness. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role.

RESPONSIBILITIES:

• Attend to customers’ requests for bookings, enquiries and complaints through various channels, in a timely manner
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement. Promote service packages and downstream products effectively
• Build sustainable relationships and trust with the customers and really committing to increase customers' engagement level
• Follow-up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' requirements and complaints
• Capture customers’ feedback on the service levels, and present findings for Management’s review
• Assist the Customer Service Manager in evaluating and improving the current practices and processes. Ensure compliance with company policies and safety regulations.

Requirements:
• GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 years of customer service experience preferrably in the automotive industry
• Strong inclination to achieve customer satisfaction through delivering excellent service
• Excellent communication skills and enjoys interacting with multiple stakeholders to derive solutions for customer issues

Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / Central and West area - 2 Openings

Requirements

• Min GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.
• Strong Automotive background with Sales Acumen
• Independent, confident and good interpersonal skill

Others

• Salary up to $ 3,500.00 + Commission
• Central-West area
• Office Hours

Interested candidate can send in your resume (word format prefer) to

Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / Central and West area - 2 Openings

Requirements

• Min GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.
• Strong Automotive background with Sales Acumen
• Independent, confident and good interpersonal skill

Others

• Salary up to $ 3,500.00 + Commission
• Central-West area
• Office Hours

Interested candidate can send in your resume (word format prefer) to