253 Asset Protection jobs in Singapore

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco® Orchard Singapore is seeking a dynamic and passionate Security Officer to be part of this exciting rebranding project. As a Security Officer, you will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.

People

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department.
• Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day’s work.

Financial

• Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company

Guest Experience

• Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.
• Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents.
• May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required.
• Complete documented reports in accordance to Company and hotel polices and procedures.

Responsible Business

• Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to:patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions
  maintaining the Security procedures and audit/department logs that may include lost and found, storing guests’ valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests
  ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required
  escorting staff and guest to car if requested
  inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property
• Perform other duties as assigned; such as may handle deliveries received during non-business hours.

• Minimum 1 to 2 years of relevant experience.
• Candidates with no security experience may also apply, however experience in the hotel industry will be an advantage.
• Possess a valid PLRD License to the position of Senior Security Officer
• Able work on rotating shifts (including night shifts), weekends and Public Holidays

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Main Purpose of Job

Secures/protect premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry. Obtain help by sounding alarms. Prevent losses and damage by reporting irregularities, informing violator of policy and procedures, restraining trespassers. To maintain Security and safety in the club and provide services to Members & Guests.

Key Duty & Responsibilities 

• Controlling entry and exit points to the club, checking membership cards, and verifying identities to ensure only authorized individuals enter the Club premises as per SOP. 
• Providing excellent customer service to club members and guests, answering questions, and addressing concerns in a friendly and professional manner. /li>
• Registration of contractors, guests, visitors, temporary staff, and part-timers as per SOP. /li>
• Issuance of Security passes for contractors and visitors as per SOP. /li>
• Car Park Management e.g., inconsiderate parking/parking in unauthorized lots/overnight parking as per SOP. /li>
• Handling on Lightning Alert system whenever necessary as per SOP. /li>
• Handling on Lost & Found as per SOP. /li>
• Monitoring CCTV cameras and other surveillance systems to identify and respond to any security incidents or suspicious activity. /li>
• Handling on outlets key management. /li>
• Handling on Fire Alarm and burglar alarm system. /li>
• Responding to and managing security incidents, such as fights, fire, thefts, or medical emergencies, in a professional and efficient manner. /li>
• Conducting regular security checks of the club premises, including the parking area, to detect and prevent potential security threats or incidents. /li>
• Traffic Control. /li>
• Perform cash escort duty
• Opening and locking of outlets/Room. /li>
• Switching On/Off Air-Con and Lighting. /li>
• Identify and report unusual or suspicious activity/occurrences to superior. /li>
• Conduct various Spot Checks periodically as planned by Superior. /li>
• Administration of Part-Timers. /li>
• Keeping the SOM/SS/ASS constantly posted on all matters of security affecting the club and the Security Department. /li>
• Keep accurate and up-to-date records of any incident or accidents that occurred on the premises. /li>
• Check on daily event order/ prepare equipment such as parking coupons and any lots to reserve for VIP.
• The Security Officers should be committed to his job, reporting for duty on time as assigned.

Requirement

• Valid Security officer license .
• Education minimum GEC 'N' Level.
• Minimum 2 years experience.

Responsibilities:

1. Carry out security operational duties in Showflat

2. Good customer service skills; able to communicate with people of all levels

3. Day shift; 5 days week, 12hrs-shift (9 -9) Fixed shift, need to work on weekends

4. Job duties include issue visitors passes, patrolling premise and access control, etc.

Requirement:

1. Possess valid security licence.

2. Minimum 2 years working experience in security fields.