326 Application Maintenance jobs in Singapore

This is an opportunity to become a direct hire as Lead Engineer in one of the public sector clients. This role will develop and design system/data product solutions with the purpose of improving business efficiency and productivity. This will also require to initiate the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. Feasibility of new systems and/or enhancements to existing systems will also be covered by this opportunity.

RESPONSIBILITIES:

• To manage & optimize the performance, availability, and security of application containers hosted on cloud platforms, as well as assess new capabilities and advice stakeholders to optimize their workloads.
• To automate and improve the process of software delivery to enhance collaboration and communication between application implementation and IT operations.

1) Application Maintenance

• Coordinate & execute application releases, considering dependencies, timelines & business objectives.
• Identify & manage risks associated with the releases, ensuring that releases are rolled out smoothly & coordinate rollback procedures if necessary.
• Optimize system performance and scalability, ensuring that applications' containers can handle varying workloads and implementing monitoring, incident response & reliability best practices.
• Evaluate, select & integrate services or tools (e.g. AppStream) to enhance the efficiency & security of client services.

2) Cloud Service

• Collaborate with business to plan & manage budgets for cloud resources.
• Work closely with security specialists and compliance officers to identify and address potential security risks associated with the deployment and operation of application containers.
• Provision, configure & manage cloud infrastructure components such as virtual machines, storage & networking, including implementing automation scripts/tools to streamline KTLO operations & track the health/performance of cloud resources.
• Optimize application containers or virtual machines in a scalable manner, considering factors like load balancing, resource utilization & auto-scaling mechanisms.

REQUIREMENTS:

• Must be a graduate of Bachelor's Degree in IT or any related discipline
• Must have 3-5 years of relevant experience in AWS cloud
• Preferably AWS Certified Solution Architect
• Must have strong communication and collaboration skills
• Must have a passion for security and strong desire to continuously improve

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

This is an opportunity to become a direct hire as Lead Engineer in one of the public sector clients. This role will develop and design system/data product solutions with the purpose of improving business efficiency and productivity. This will also require to initiate the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. Feasibility of new systems and/or enhancements to existing systems will also be covered by this opportunity.

RESPONSIBILITIES:

• To manage & optimize the performance, availability, and security of application containers hosted on cloud platforms, as well as assess new capabilities and advice stakeholders to optimize their workloads.
• To automate and improve the process of software delivery to enhance collaboration and communication between application implementation and IT operations.

1) Application Maintenance

• Coordinate & execute application releases, considering dependencies, timelines & business objectives.
• Identify & manage risks associated with the releases, ensuring that releases are rolled out smoothly & coordinate rollback procedures if necessary.
• Optimize system performance and scalability, ensuring that applications’ containers can handle varying workloads and implementing monitoring, incident response & reliability best practices.
• Evaluate, select & integrate services or tools (e.g. AppStream) to enhance the efficiency & security of client services.

2) Cloud Service

• Collaborate with business to plan & manage budgets for cloud resources.
• Work closely with security specialists and compliance officers to identify and address potential security risks associated with the deployment and operation of application containers.
• Provision, configure & manage cloud infrastructure components such as virtual machines, storage & networking, including implementing automation scripts/tools to streamline KTLO operations & track the health/performance of cloud resources.
• Optimize application containers or virtual machines in a scalable manner, considering factors like load balancing, resource utilization & auto-scaling mechanisms.

REQUIREMENTS:

• Must be a graduate of Bachelor's Degree in IT or any related discipline
• Must have 3-5 years of relevant experience in AWS cloud
• Preferably AWS Certified Solution Architect
• Must have strong communication and collaboration skills
• Must have a passion for security and strong desire to continuously improve

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Company description:

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore.

Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at

The Lead Engineer develops and designs system/data product solutions with the purpose of improving business efficiency and productivity. The candidate initiates the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs.The candidate analyses the feasibility of new systems and/or enhancements to existing systems.

• To manage & optimize the performance, availability, and security of application containers hosted on cloud platforms, as well as assess new capabilities and advice stakeholders to optimize their workloads
• To automate and improve the process of software delivery to enhance collaboration and communication between application implementation and IT operations

Application Maintenance

• Coordinate & execute application releases, considering dependencies, timelines & business objectives
• Identify & manage risks associated with the releases, ensuring that releases are rolled out smoothly & coordinate rollback procedures if necessary
• Optimize system performance and scalability, ensuring that applications' containers can handle varying workloads and implementing monitoring, incident response & reliability best practices
• Evaluate, select & integrate services or tools (e.g. AppStream) to enhance the efficiency & security of client services

Cloud Service

• Collaborate with business to plan & manage budgets for cloud resources
• Work closely with security specialists and compliance officers to identify and address potential security risks associated with the deployment and operation of application containers
• Provision, configure & manage cloud infrastructure components such as virtual machines, storage & networking, including implementing automation scripts/tools to streamline KTLO operations & track the health/performance of cloud resources
• Optimize application containers or virtual machines in a scalable manner, considering factors like load balancing, resource utilization & auto-scaling mechanisms

• The candidate should have 3-5 years of relevant experience in cloud technologies, ideally in AWS cloud and a degree in IT or any related discipline
• He/She should possess strong communication and collaboration skills in order to work closely with multiple teams across the organization
• In addition, he should have a passion for security and a strong desire to continuously improve so as to deliver greater value to stakeholders

NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!

#LI-SYNX33

The Lead Engineer develops and designs system/data product solutions with the purpose of improving business efficiency and productivity. He/She initiates the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He/She analyses the feasibility of new systems and/or enhancements to existing systems.

As a Software Technical Support for level 1, you must have a passion for listening and interacting with people and technology. You desire to deliver a great customer experience where you will fit right in with our team, who aims to ensure that every customer is a happy one at DL ideas.

Job Description:

· Provide aftersales Software technical support;

· Diagnose, troubleshoot and resolve common issues raised by customers;

· Escalate urgent or critical issues to programmer team;

· Handle inbound call, WhatsApp chat group and emails from customers;

· Handle customer queries and requests and explain as layman's term;

· Takes ownership of customer issues reported and seeing problems through resolution;

· Maintain ticket updates and provide timely updates to customers;

· Maintain and contribute to the Knowledge Bank used by the Technical Support team;

· Prepare user manual for customers;

· Aggregate and provide key customer insights and serve as a liaison between customers and Software Engineering/Product Development team;

· Able to pick up IT-related skill set that will be useful;

· Complete assigned tasks in a timely manner to meet expected turnaround time.

Requirements:

· At least Professional Certificate/NITEC in Computer Science/Information Technology or equivalent;

· Experienced in providing Software technical support for web applications as Tier/ Level 1 for at least 1 year;

· Responsible and strong attention to detail;

· Polite and Customer service-oriented;

· Good communication skills using English to customers as well as colleagues;

Rewards & Benefits

· Annual Leave, Medical Leave, Attendance Incentive

· Friendly working environment

· Remuneration: attractive salary package (Negotiable based on experience)

· 5 days working week

· Reward will be given based on performance

We are a result-orientated company. To us, delivering work on time and accurately is the most important key to valuing an employee. We are looking for energetic and committed personnel who are self-motivated and willing to learn. We want the employees to grow together with the company.

If you would like to apply for this position, please kindly send your CV with the following information to :

• Reason for leaving your current job

• Last drawn salary and expected salary

• Notice period

• Develop and maintain End User Computing (EUC) tools, primarily built using Microsoft Access and Excel.
• Maintain and enhance systems using SSIS, Stored Procedures, PowerShell scripts, SQL Server, and other database technologies on Windows Server.
• Manage the full Software Development Life Cycle (SDLC) using the Waterfall methodology.
• Lead and manage a team of 3–4 engineers, ensuring quality delivery and performance.
• Collaborate and communicate with internal and external stakeholders, especially the Bank IT Department.
• Ensure smooth operations and proactively suggest improvements in the maintenance and development processes.

• Bachelor's degree in any field.
• At least 10 years of experience in IT, with direct experience in a Banking IT Department.
• Proven experience managing end-to-end SDLC projects using the Waterfall approach.
• Strong experience in application development using any programming language, with a preference for Microsoft Access VBA, .NET, or C#.
• Solid understanding of Database and Server technologies, including SSIS, Stored Procedures, PowerShell scripts, and SQL Server on Windows Server.
• Team management skills with the ability to manage tasks and people effectively.
• Excellent communication skills, with the ability to explain technical topics to non-technical end users.
• Proactive, team-friendly personality with a strong drive for continuous improvement.
• Experience working with Microsoft Access components (forms, queries, modules, tables, reports, macros) is a plus.

Application Support Specialist

We are seeking an experienced Application Support Specialist to join our organization. This role will be responsible for providing software application support, troubleshooting, and bug fixing related to maintained Software Applications.

The ideal candidate will have hands-on experience in Java, PHP, Python, C#.Net, SQL/ PLSQL, APIs (RESTful and SOAP) and shell scripting. A basic understanding of application and web server such as Apache Tomcat, WAMP and IBM Websphere is required.

The specialist will work independently with minimal supervision and be able to work in shifts to provide 24/7 support onsite.

Responsibilities:

• Provide software application support, troubleshooting and bug fixing related to the maintained Software Applications.
• Involve in implementation of application enhancements as and when require.
• Communicate with end users, customer's IT team and support engineers from other application vendors to understand production issues and advise solutions.
• Resolve incidents and recover services within contractual Service Level Agreement (SLA) requirements.
• Work with other members of the support team and Service Delivery Manager to rectify production issues.
• Document and track incidents and provide regular progress updates.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance, patching, hotfix testing and deployments.
• Perform impact analysis and post-installation verification test on monthly OS patches/updates and Software patches deployments.
• Update project documentation in accordance to company Quality Management System (QMS) processes.

Requirements:

• Diploma/Bachelor's degree in Computer Science or a related field with at least 1 year of working experience in software application development.
• Hands-on experience with Java, PHP, Python, C#.Net, SQL/ PLSQL, APIs (RESTful and SOAP) and shell scripting.
• Proficient in database management (SQL Server, MySQL and Microsoft Access), operational systems (LINUX and Windows Server), Application Servers (Apache Tomcat, WAMP and WebSphere).
• Excellent communication skills (verbal, interpersonal, written) and strong troubleshooting abilities.
• Proven experience in application support and user query management (L1/L2).
• Strong problem-solving skills with a commitment to a zero-defect mindset.
• Must be a team player with fast learning skill.

• Provide software application support, troubleshooting and bug fixing related to maintained Software Applications.
• Implement application enhancements as required.
• Communicate with end-users, customer IT teams and support engineers from other vendors to understand production issues and advise on solutions.
• Resolve incidents and recover services within contractual Service Level Agreement (SLA) requirements.
• Collaborate with the support team and Service Delivery Manager to rectify production issues.
• Document and track incidents, providing regular progress updates.
• Coordinate system maintenance and upgrade activities, including monthly maintenance, patching, hotfix testing and deployments.
• Perform impact analysis and post-installation verification testing on OS patches/updates and software deployments.

Requirements:

• Bachelor's degree in Computer Science or a related field with at least 1 year of experience in software application development.
• Hands-on experience with Java, PHP, Python, C# .Net, SQL/ PLSQL, APIs (RESTful and SOAP) and shell scripting.
• Proficient in database management (SQL Server, MySQL and Microsoft Access), operational systems (LINUX and Windows Server), Application Servers (Apache Tomcat, WAMP and WebSphere).
• Excellent communication skills (verbal, interpersonal, written) and strong troubleshooting abilities.
• Proven experience in application support and user query management.
• Strong problem-solving skills with a commitment to a zero-defect mindset.
• Must be a team player with fast learning skills.
• Must be able to work in shifts to provide 24/7 onsite support.

Singapore, Singapore Software and Services
Description
Here on the Retail Engineering Operations & Support team (REOS), we provide world-class support to Apple stores worldwide, both online and physical stores. Our main goal is to facilitate a magical, personalized shopping experience where customers can buy, and learn everything Apple, wherever they are. To achieve this, we’re looking for someone with extraordinary talent and passion to help us do extraordinary things!We are seeking a Software Application Support Engineer, who will collaborate closely with engineers from various technical backgrounds and to resolve issues across Apple’s retail applications. As a hands-on, proactive problem solver, you will challenge the status quo, continuously learn, and strive for excellence in every aspect of your work.Critical thinking, analysis, documenting, and communicating within the team and cross-functionally is critical to the success of the role. Their role will include:Managing and troubleshooting global incidents related to Apple Online Store for our user base globally.Contributing to the development of functional requirements, technical specifications, and support documentation for automation and process improvements.Conducting root cause analysis, logging defects, and collaborating with engineering, leadership and partner teams to prioritize fixes.Assisting with the global support strategy for new product releases and feature launches.Collaborating on cross-functional process enhancements to improve efficiency and service quality.Work non-standard hours to support your teams with ongoing incident mitigation, which may occur at any time/day of the week.Share on-call rotation with other team members to support apps and services in scope.Take knowledge transition from engineering teams for changes being rolled out in production. Assess the need for production monitoring and alert setup.
Minimum Qualifications
1+ years of software engineering or application support experience
Bachelor's degree or higher in CS or in a STEM field.
Skills and experience in monitoring, alerting, fault analysis, and automation.
Strong troubleshooting and problem-solving skills.
Coding knowledge in Java, Scala and frameworks related to Java.
Good knowledge of RDBMS, PL/SQL.
Preferred Qualifications
Good knowledge of Unix Shell Scripting
Working experience on cloud infra, like AWS, is a plus
Experience with Splunk, monitoring tools, APM & observability, is a plus.
Support experience with eCommerce platform is a plus
Exposure to Incident and Problem Management processes is a plus.
#J-18808-Ljbffr

We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. For more than 55 years, our innovations have improved the lives of billions of people around the globe who may never know us by name, but who rely on us every day as they interact with technology.

The world’s brightest minds—visionaries, engineers, scientists—bring their expertise in materials engineering and come together at Applied with a collection of diverse opinions, experiences, and backgrounds to Make Possible a Better Future .

Key Responsibilities

• Understand, research, and resolve internal and external application and systems issues.
• Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
• Participate in product testing, documentation reviews, and user conferences.
• Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
• Attend Applied Materials’ classes in designated product line and external classes for third-party software.
• Provide ongoing training to customers for technical and systems issues.
• Deliver updates and reports to managers, partners, and peers.