4,050 Application Engineer jobs in Singapore

Key Responsibilities

• Monitor application and batch job alerts related to VisionPLUS 10 (Flex).
• Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.
• Handle initial triage of incidents and user tickets.
• Provide quick fixes and workarounds for known issues.
• Maintain SOP documentation and knowledge base for recurring issues.
• Escalate unresolved or complex problems to L2/L3 teams.
• Coordinate with development, infrastructure, and vendor teams.
• Support monthly release deployments and patching activities.
• Prepare RCA and incident reports.
• Serve as the first point of contact for VisionPLUS 10 -related incidents and service requests.
• Assist with routine tasks such as password resets, account unlocks, and basic configuration changes.

• 3 to 12 years relevant experience in L1 support roles, preferably in banking or card systems.
• Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.
• Exposure to JCL, COBOL, VSAM, CICS is a must.
• Exposure to Microfocus environment (Flex) is a must – Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open Technologies
• Familiarity with SQL/DB2 and log analysis – Good To Have
• Strong communication and customer service orientation.
• Experience with ITSM tools (e.g., ServiceNow, Remedy)
• Knowledge of ITIL practices preferred – Good To Have
• Client-Specific Context
• The role is part of a broader support structure involving 24x7 coverage for over 50 applications.

Overview

EF SOFTWARE PTE. LTD.

Application Support Engineer

MCF-

998 TOA PAYOH NORTH

Full Time • Executive

Experience: 1 year exp

Industry: Consulting, Customer Service, Information Technology, Repair and Maintenance

• 1 year exp
• Skills: Information Security, Troubleshooting, Windows 10, Technical Assistance, MS Office, SQL, Good Communication Skills, Application Support, Networking, Software Testing, SAAS solutions, Team Player, Java, Customer Service, Technical Support

$3,000 to $3,500 Monthly

Posted 08 Aug 2025 • Closed on 07 Sep 2025

1. The Candidate will be responsible for ensuring all application systems remain in good working order.
2. The Candidate is expected to support new application systems when they become operational.
3. The Candidate should perform routine checks diligently and escalate anomalies to the Project Manager. They should also show initiative in troubleshooting alongside system engineers, DBAs, and outsourced vendors.
4. The Candidate must follow through on issues to resolution and complete necessary documentation.
5. The Candidate will interface with helpdesk agents, end-users, support teams, and external vendors during application support and problem resolution.

• At least three (3) years of experience in IT application systems, including support and exposure to the SDLC. Experience in Singapore is preferred.
• At least three (3) years of experience with file interfaces and batch jobs, assessing downstream impacts and data flow.
• Hands-on experience in writing SQL queries for high-volume transactions.
• Experience in configuration management tools to maintain software, hardware, and system settings.
• Maintenance support experience in:

1. ASP.NET, C#, Python, Java, JavaScript, Bootstrap, HTML5, CSS, JQuery, XML, and Bootstrap.
2. Integration using RESTful web services.
3. Frameworks including .NET, Entity Framework, MVC (preferably with .NET Framework 4.7.2+).
4. Batch scripting (.bat and .vbs).

• Conceptual knowledge of cloud hosting and proficiency with major platforms such as AWS and Microsoft Azure.

Interested candidates may apply directly to with your updated CV, current, and expected salary.

Company Overview

Valina Services is a Quality Assurance (QA) and Commissioning, Qualification, and Validation (CQV) solutions provider for the Life Science industry. We offer personalised and focused solutions for customers across the healthcare, pharmaceutical, and manufacturing domain.

Singapore

• Provide technical helpdesk support for SaaS applications to address service concerns and resolve technical problems.
• Troubleshoot technical issues and work with the support team and SMEs, when necessary, to ensure minimal disruption to user operations.
• Develop, execute and maintain automated test scripts using web automation tools.
• Collaborate with cross-functional teams to understand requirements and design test strategies.
• Provide guidance and support to the team on automation experience and knowledge.
• Analyze test results, identify performance bottlenecks and recommend improvements.
• Stay updated with the latest trends and best practices in test automation and continuously improve the testing process.
• Willing to do manual testing on an as-needed basis.

• Well-versed in programming languages (e.g., PHP, HTML5, JavaScript, MySQL, XML).
• Understanding of software testing lifecycle (STLC) and testing methodologies.
• Familiarity with cloud-based testing environments (e.g., AWS, Azure).
• Experience in web automation tools (e.g., Selenium, Appium).
• Having knowledge of automation testing software like Cerberus, Cypress, Playwright, etc. will be advantageous.
• Experience in the Life Science industry will be a plus.
• Able to think out of the box and adapt to changing priorities.
• Excellent collaboration, problem-solving abilities, and adaptability in a dynamic environment.

• Competitive basic salary and commission package
• Collaborative and team-oriented culture that embraces diversity
• Comprehensive medical and dental benefits
• Flexible hybrid work policy

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Application Support Engineer . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below

• Provide L2/L3 application support for Java-based applications used in banking operations.
• Troubleshoot and resolve application issues within agreed SLAs.
• Work closely with business users and technical teams to understand and resolve incidents.
• Perform basic SQL queries to investigate data-related issues.
• Document recurring issues and workarounds in the knowledge base.
• Support application deployment and change activities during scheduled releases.
• Escalate complex issues to senior engineers or development teams.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
• Good understanding of Java, Spring, REST APIs, and web services.
• Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
• Experience with Linux/Unix commands and shell scripting.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Your interest will be treated with strict confidentiality.

Consultant Name: Deepa Shivakoti

Reg No: R

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. 

The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

The Application Support Engineer will be part of a team of engineers who will be required to play a crucial role in troubleshooting, resolving technical issues, and carrying out day to day operational activities primarily responsible for providing application support to a suite of Payments System applications in production to ensure maximum service uptime.

The incumbent should be proficient in ACI BASE24 applications & Nonstop platform and possess strong analytical and problem-solving skills.

Key Responsibilities

• Provide quality day-to-day L2 Production support for ACI Base24 applications, troubleshooting, identifying root causes, and implementing solutions.
• Coordinate and support infrastructure maintenance & security patching activities.
• Manage new application releases, adhering to the best practices of the release management process
• Collaborate with various teams including Development, Infrastructure, Vendors, Security and Change management teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely per the Service Level Agreement with the Business
• Enhance existing support process to maintain/improve service level & quality.
• Monitor application performance with Prognosis tools and identify improvement areas.
• Document support processes, procedures, and troubleshooting steps.
• Participate in on-call rotations for after-hours support.

Requirements

• Bachelor's degree in computer science or other related Technology disciplines in medium to large organizations
• At least 5 years of experience in the programming languages such as: TAL, C, C++, COBOL, ENSCRIBE
• Prior experience with Base24 Applications such as: Base24-Classic and Base24-EPS modules – POS Device Handler, POS Authorization, Host and Interchange ISO8583 Interfaces
• Expertise in HP Nonstop tools like FUP, SCUP, Peruse, Inspect, Debug, Spoolcom, Pathway, Enform, DDL, Guardian Procedure calls, TCP/IP programing, TMF
• In-depth understanding of Online Transaction Processing
• Experience with end-to-end systems development life cycles and standards in HPE Nonstop development environment
• A proactive team player who thrives in a fast-paced dynamic environment
• Excellent problem-solving and analytical skills
• Strong communication (both written and verbal) and interpersonal skills
• Application Support Domain with skills for managing and troubleshooting the Production issues

Network for Electronic Transfers (Singapore) Pte Ltd.

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to applications system, software, hardware issues
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to applications system, software, hardware issues
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Job Types: Full-time, Permanent, Contract

Contract length: 12 months

Pay: $3, $3,300.00 per month

Benefits:

• Additional leave
• Health insurance
• Professional development
• Promotion to permanent employee

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• Application support: 2 years (Required)

Work Location: In person

*WHO WE ARE: *

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Application Support Engineer

Job Summary:

Application Support Engineer is a technical SME function within Application Services team and provides the delivery of excellent Application Services for users globally for Wealth Management (Private and Premier Banking) in the Group. It includes the responsibility for production stability and continual service improvement for channels applications across client onboarding, compliance related applications, digital, content management and advisory.

The role is required to perform analyze, manage, and respond to queries from the user community, resolving the production incidents, providing oversight on business batches that run daily and supporting the development team with system changes. He/She is expected to ensure proper resolution of production incidents (incident management and problem management) assigned and ensure problems are closely tracked and resolved in timely manner.

Roles and Responsibilities:

• Provide support to front or back-office operations business process and systems.
• Possess good understanding in front to back flows in entire bank process and prior experience in working closely with stakeholders in Risk, Regulatory & Finance.
• Work with internal teams on resolutions to production incidents. Resolve application specific and related processes (functional) issues, production incidents with a focus on Problem Management techniques to establish root cause. Make recommendations for permanent resolution of recurring incidents.
• Collaborate with relevant IT units to reduce level 1/level 2 incidents and contain number of rollbacks.
• Provide on-call/on-site support on a rotational basis and afterwork hours/weekend support as needed, covering application support and application change deployment.
• Contribute to functional and technical specifications for outstanding system bugs or require enhancements. Play key role in prioritization of changes and tracking the delivery.
• Undertake testing of all application bug fixes and enhancements as part of the release management process.
• Work with Technology Architecture team to ensure thorough and adequate system design that Technology operations risks can be minimized, and that application data is appropriately structured, controlled and utilized within the business.
• Prepare application training materials and provide training where necessary. Provide cross training to other members of the Application Services team.

Requirements:

• Degree in Computer Science or related discipline.
• 5+ years of work experience in Credit Risk, Regulation, & Finance applications. Microservices technologies with Banking and Financial services organizations.
• Hands-on experience for Java/J2EE, Microsoft .Net, SAS technologies.
• Technically sound in database (SQLServer/Oracle/PostgreSQL), operational systems (UNIX/LINUX/Windows Server), batch management systems (Control-M), JEE Application Servers (Weblogic/JBoss/WebSphere) and Microservices.
• Good understanding of technology security, cryptography, certificates, and cyber defense.
• Basic knowledge of Wealth Management product and business process.
• Experience in implementation or supporting Production Support initiatives for financial services organizations.
• Excellent communication skills (verbal, interpersonal, written) and demonstrable analytical skills.
• Experience in Application support and user query management (L1/L2).  L3 Development skills would be an advantage.
• Ability to manage third party vendors and measure vendor performance against SLA.
• Deep-dive problem solving skills and zero-defect mind-set.

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

*What we offer: *

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Application Support Engineer (1-Year Contract)

About the Role

We are seeking a proactive and detail-oriented Application Support Engineer for a 1-year contract to provide comprehensive support across front- and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident management.

This role requires close collaboration with stakeholders across multiple business functions, as well as technical teams, to ensure issues are resolved quickly and enhancements are delivered effectively. It is an excellent opportunity for someone who thrives in dynamic environments and enjoys solving complex system challenges.

Key Responsibilities

• Provide end-to-end support for front- and back-office applications, ensuring smooth business operations and system functionality.
• Collaborate with stakeholders across Front Office (Business Managers, Finance, Compliance) and Back/Middle Office (Operations, Product Management) to understand requirements and resolve issues.
• Coordinate and drive resolution of production incidents, applying Problem Management techniques to identify and address root causes.
• Deliver on-call and on-site support on a rotational basis, including after-hours and weekends.
• Develop and test functional and technical specifications for bug fixes and system enhancements.
• Prioritize changes, track delivery, and ensure alignment with business needs.
• Conduct release testing to minimize rollbacks and safeguard system stability.
  Partner with Technology Architecture teams to validate system design and reduce operational risks.

What We're Looking For

• Proven experience as an Application Support Engineer or in a similar support role within complex IT environments.
• Strong knowledge of incident, problem, and change management practices.
• Hands-on experience in troubleshooting applications, debugging, and performing root cause analysis.
• Familiarity with release management and testing practices.
• Excellent stakeholder engagement skills, with the ability to communicate effectively across technical and business teams.
• Willingness to work on a rotational on-call schedule, including evenings and weekends.
• Strong problem-solving skills, adaptability, and a collaborative mindset.