15 Airport Services jobs in Singapore

As an Airport Transfer Planner, you will be responsible for planning and dispatching airport transfers at SIN Changi airport. This is a fast-paced role that requires excellent customer service skills and the ability to work in a team environment.

The ideal candidate will have experience in customer-facing roles, particularly in the transport industry. You should be organized and tech-savvy, with the ability to multitask and prioritize tasks effectively.

• Plan and dispatch airport transfers
• Handle VIP clients and corporate bookings
• Ensure smooth operations with drivers

• Excellent customer service skills
• Experience in customer-facing roles, particularly in transport
• Organized and tech-savvy
• Able to work shifts, including weekends

This role offers a rewarding and challenging opportunity to grow your career in a fast-paced environment. As part of our team, you will have access to ongoing training and development opportunities, as well as regular feedback and coaching from experienced colleagues.

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume for consideration. We look forward to hearing from you.

Ramp Operations Manager Job Description

At our organization, we are seeking a highly motivated and organized individual to join us as a Ramp Operations Manager.

Key Responsibilities:

• Maintain compliance with mandatory documentation requirements for working in Changi Airport, including the Airport Pass administered by Airport Police.
• Work rotational shifts, adapting to varying schedules and time zones (e.g., week 1 - 0800H to 1700H, week 2 - 1300H to 2200H, etc.).
• Operate in a dynamic work environment exposed to weather elements, without shelter at the airport tarmac, under rain or sun.
• Develop effective communication skills in English to liaise with various stakeholders operating at the flights.
• Possess basic literacy in Microsoft Office, particularly in generating and submitting daily operational and incident reports.
• Act as the primary point of contact for client operational counterparts, coordinating and implementing changes as directed.
• Bonus points for holding a valid Airfield Driving Permit (ADP).

Required Skills and Qualifications:

• Warehousing
• Weather management
• Microsoft Office proficiency
• Microsoft Excel expertise
• 3PL experience
• DNA understanding
• Administrative work capabilities
• Literacy in multiple languages
• Theatre knowledge
• Inventory management skills
• Police procedures awareness
• ISO 9001 certification
• Cashiering skills
• Customer service excellence
• Staff development abilities

Benefits:

Working at our organization offers numerous benefits, including:

• A competitive salary package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• A comprehensive benefits program

Others:

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual looking for a challenging role, please apply today!

Job Title: Airport Operations Assistant

Description:

The Airport Operations Assistant is a vital role that involves overseeing the daily activities of baggage handlers and other support staff. This includes ensuring the timely and accurate processing of baggage, coordinating with airlines, ground handling agents, and other stakeholders, as well as addressing and resolving baggage-related customer complaints and issues.

Requirements:

• A minimum Diploma in Aviation/Aerospace related disciplines or other relevant qualifications;
• Comfortable working with rotating shifts, including morning, afternoon, and overnight shifts;

Benefits:

This role offers a salary ranging from $2.5k + Additional Shift and OT allowance, as well as the opportunity to work with a full-time schedule and sign-on bonus.

Additional Information:

As an Airport Operations Assistant, you will be part of a dynamic team working together to ensure the smooth operation of airport processes. If you are comfortable with shift work, have relevant qualifications, and are looking for a challenging role, this could be the perfect opportunity for you.

Skills and Qualifications:

• Aircraft Management;
• Airport Operations Management;
• Aircraft Systems;
• Baggage Handling System;
• Baggage Loading and Unloading Administration;
• Airport Service Quality Management;
• Aviation Industry;
• Airport Management;
• Airports;
• Aircraft;
• Airport Operations;
• Baggage Handling Operations;
• Baggage Services Management;

Working Conditions:

This role involves working 44 hours per week over 6 days, with rotating shifts, including morning, afternoon, and overnight shifts. The location is Changi.

Contact:

Please submit your resume and any supporting documents for consideration. Only shortlisted candidates will be notified.

• Monitor and update real-time ground situations at all key touchpoints in all terminals from the TMC via CCTV, in accordance with SOPs.
• Process all Porter Service request(s) and ensure the respective Operations Supervisor fulfills the service.
• Coordinate and support overall, trolley, taxi, and porter operations.
• Act as coordinator between the Duty Manager and the Duty Terminal Manager/TMC Operations Cells during extraordinary operations matters that may arise.
• Assist the Terminal Manager/Duty Manager with incident/accident investigation by extracting CCTV footages.
• Provide ad hoc administrative support to the Duty Ops Manager when required.
• Alert the respective duty Supervisor on key events of the day.

• Monitor the supply and demand of trolleys using associated systems.
• Perform routine checks as stipulated in the SOP.
• Activate Operations Supervisor for replenishment of trolleys and/or clearing of unused trolleys when required.
• Provide regular updates to CAG using relevant platforms on real-time trolleys levels at designated locations.
• Receive direct information and report any incidents related to trolley operations to the Operations Supervisor for prompt response and assistance.

• Monitor the supply and demand of taxis using associated systems.
• Activate taxi supply when necessary, including phone calls to taxi operators and urgent calls.
• Ensure all terminal workstations and TMS area functioning, including verifying and updating the accuracy of information in the taxi systems.
• Observe and report the status of passenger queue, ensuring appropriate actions are taken to accommodate passengers in queue.
• Plan for taxi supplies and take appropriate action in the administration of taxi coordination.

• Generate service utilization reports.
• Cover Operations Supervisor's duties as assigned.
• Cover Duty Manager's duties in their absence for coordination.
• Undertake ad hoc quality/operations improvement projects/tasks as assigned.

• Diploma in Science/Engineering/Supply Chain or equivalent.
• Minimum 2 years of supervisory experience in quality/operations functions.
• Possess good interpersonal, communication, and organizational skills.
• Confident in managing and influencing stakeholders in TMC.
• Adaptable to change and a good team player.
• Microsoft proficient.
• Able to work on shift duty.
• Able to obtain an Airport Pass (Airside).

• Understanding airside operations and adhering to guidelines.
• Driving company vehicles to collect and send baggage within airport proximity.
• Maintaining vehicle safety and ensuring they are in good working condition.
• Assisting with baggage wrapping services.
• Providing excellent customer service and promoting a positive team environment.

• Possess a Class 3/3A driving license.
• Able to work on shift rotation, weekends, and public holidays.
• Familiarity with Changi Airport's rules and regulations is an advantage.
• Physically fit to perform tasks.
• Required to wear safety vest and shoes.
• Pro-active, dynamic, dedicated, and responsible.

• Gain exclusive knowledge of airside layout.
• Understand the workings of an exclusive terminal.
• Work in a fun and dynamic environment.
• Enjoy airport discounts.

Job Summary:

We are seeking a reliable and skilled Driver to manage airport import/export tasks, warehouse transfers, and general deliveries.

This role involves overseeing equipment assignment and operation at a major airport. Key responsibilities include planning and assigning equipment operators, coordinating with maintenance teams, and ensuring timely flight departures.

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing, and supply of Ground Support Equipment (GSE).
• Collaborate with internal stakeholders and external partners to ensure seamless aircraft towing and utilities servicing activities.
• Maintain regular communication with equipment operators to guarantee punctual departure of flights and any changes in assignments for services.
• Address customer requests/complaints as necessary.

• Higher education in aviation or aircraft management is preferred.
• Proficiency in SAP and Microsoft applications is an asset.
• Ability to work 12-hour rotating shifts.

As a key member of our team, you will be responsible for ensuring the smooth operation of equipment and services at the airport. If you have strong organizational skills and are able to work effectively in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Select how often (in days) to receive an alert:

Requisition ID: 6855

Country: SG

Work Schedule: Non-Shift Work Schedule

Employment Type: Permanent

Description:

Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience, and passenger experience.

The candidate will operate at the intersection of strategy, technology, and execution — contributing both breadth across multiple programmes and depth in end-to-end delivery of specific projects. This is a high-impact role for individuals who are excited by the prospect of reimagining airport operations and delivering tangible outcomes at scale. The nature of the work grants a unique opportunity to explore and implement transformative ideas, gaining valuable exposure to technologies and industry insights.

Key Responsibilities

· Formulate the digital transformation roadmap for airport operations

· Lead end-to-end project delivery from exploration to deployment.

· Steer technology development and evaluate solutions for operational feasibility and impact.

· Deploy solutions in operational environments and oversee change management and adoption.

· Adapt approaches across projects requiring varying degrees of technical depth, business model development, and user engagement.

Preferred Requirements:

· A bachelor’s degree or equivalent, preferably with at least 2 years of working experience.

· Enthusiastic about transforming airport operations and demonstrate knowledge in deploying digital systems

· Entrepreneurial self-starter, able to articulate desired end goal, devise mid-term strategy, outline programme roadmap, gather stakeholders’ buy-in and get things done

· Excellent communications (written & oral) and people skills, with a proven ability in change management (such as obtaining stakeholders’ buy-in and delivering presentations to senior management).

· Experience with the aviation sector or prior experience in digital systems would be advantageous

The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSCC) team, under the Customer Services & Operations Division.

Key Responsibilities include:

• Administration for AOSSC (Load Control)
  • Assist with email queries from stations and Centralised Load Control Centres (CLCs) on Load Control matters.
  • Maintain and update changes to Loading Instructions and Trim Chart as and when required.
  • Other duties as assigned.
• AOSSC (Load Control) Procedures and monitoring of Centralised Load Control Centres
  • Assist to review current CLC process to address gaps, reduce errors and improve efficiency.
  • Assist with Load Control related delays and incidents.
  • Perform annual audits on the CLCs based on SIA CLC Audit Checklist.
  • Conduct Load Controller Certifications for CLCs Load Controllers.
  • Updating of CLCs Load Controllers Loadsheet Certification in FM Altea.
• FM Altea (Load Control)
  • Assist with FM projects and initiatives.
  • Perform FM Altea UAT for Load Control projects and initiatives.
• Support Services
  • Provide Load Control Support for new stations.
• Initiate and/or conduct investigations for Aircraft Ground Incident Reports (AGIRs) and Hazard Reports (HZR) raised in ISMS (SIA Incident Management System)
  • Liaise with stations and CLCs to investigate aircraft ground incidents and hazards to determine their occurrence and to come up with preventive/mitigation measures.
  • Review HIRA annually for HO and guide stations on their annual HIRA review.

Requirements

• Diploma in any discipline.
• Experience in load control, airport and/or flight operations is preferred.