28 Airport Operations jobs in Changi

Operational & Technical Analysis

• Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems.
• Identify inefficiencies and recommend improvements in air traffic management processes.
• Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance.

Business Analysis & Consulting

• Translate operational needs into technical requirements for IT development teams.
• Conduct gap analyses and feasibility studies for new aviation technologies.
• Prepare business cases, user stories, and functional specifications for digital projects.

Project Management & Stakeholder Engagement

• Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions.
• Facilitate workshops and training sessions for end-users and stakeholders.
• Monitor KPIs and performance metrics to assess the impact of implemented solutions.

Compliance & Safety

• Ensure all digital solutions comply with aviation safety standards and regulatory requirements.
• Participate in risk assessments and incident reviews related to air traffic systems.

Qualifications:

• Bachelor's degree in Aviation, Engineering, Information Systems, or related field.
• Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable.
• Strong analytical and problem-solving skills.
• Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools).
• Experience with business analysis tools (e.g., JIRA, Confluence, BPMN).
• Excellent communication and stakeholder management skills.

Preferred Skills:

• Knowledge of ICAO and CAAS regulations.
• Experience in digital transformation or IT consulting projects.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2).

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

• Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems.
• Identify inefficiencies and recommend improvements in air traffic management processes.
• Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance.

• Translate operational needs into technical requirements for IT development teams.
• Conduct gap analyses and feasibility studies for new aviation technologies.
• Prepare business cases, user stories, and functional specifications for digital projects.

• Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions.
• Facilitate workshops and training sessions for end-users and stakeholders.
• Monitor KPIs and performance metrics to assess the impact of implemented solutions.

• Ensure all digital solutions comply with aviation safety standards and regulatory requirements.
• Participate in risk assessments and incident reviews related to air traffic systems.

• Bachelor's degree in Aviation, Engineering, Information Systems, or related field.
• Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable.
• Strong analytical and problem-solving skills.
• Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools).
• Experience with business analysis tools (e.g., JIRA, Confluence, BPMN).
• Excellent communication and stakeholder management skills.

• Knowledge of ICAO and CAAS regulations.
• Experience in digital transformation or IT consulting projects.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2).

Air Traffic Control Project Lead

We are seeking a seasoned project leader to spearhead the development and implementation of cutting-edge Air Traffic Control systems.

This is a challenging role that requires strong leadership, technical expertise, and excellent communication skills. The successful candidate will be responsible for managing cross-functional teams, overseeing project execution, and ensuring timely delivery of high-quality solutions.

• Project Execution: Guide and manage all aspects of ATC projects, including cost control, schedule management, risk assessment, quality assurance, and issue resolution.
• Stakeholder Management: Serve as the primary point of contact for internal and external stakeholders, fostering strong relationships with customers, partners, and suppliers.
• Commercial & Contractual Oversight: Supervise commercial and contractual agreements, ensuring compliance with governance processes and mitigating risks effectively.
• Cross-Functional Collaboration: Work closely with sales teams on tender management and contract preparation, and with engineering teams to ensure seamless system integration and execution.

Requirements:

• Bachelor's degree in Electrical & Electronics Engineering, Communications Engineering, or a related field.
• 8+ years of experience in managing complex projects within Air Traffic Control, Naval, or Defense Communication Systems.
• Project Management certification (e.g., PMP, PMI, or IPMA Level C).
• Extensive expertise in systems engineering models, integrating diverse technologies, and managing cross-functional teams.
• Strong business acumen and negotiation skills, with the ability to bridge technology and business objectives.
• Self-motivated, highly organized, and results-oriented, with excellent communication and collaboration skills.

About This Role:

This is an exciting opportunity for an experienced project manager to join our team and contribute to the development of critical air traffic control systems. If you are looking for a challenging role that aligns with your skills and interests, please submit your application.

Senior Project Manager - Air Traffic Control Systems

We are seeking a seasoned Senior Project Manager to lead and manage the full lifecycle of our air traffic control communication systems projects. This is a mission-critical role where you will oversee complex, turn-key solutions that are essential for aviation safety and efficiency.

Civil Aviation Authority of Singapore

Permanent

Closing on 04 Dec 2025

What the role is

Air Traffic Control Officers (ATCOs) in CAAS play a critical role in maintaining Singapore's position as a leading international air hub. This unique profession requires drive and passion with a steadfast commitment to excellence.

What you will be working on

As a member of a specialised team, you will be responsible for ensuring the safe and efficient movement of air traffic not only at Changi and Seletar Airports, but as well as throughout Singapore's bustling airspace. Leveraging state-of-the-art technology, you will direct air traffic with a keen focus on safety and operational efficiency.

What we are looking for

• Tertiary qualifications
• Possess a keen interest in contributing to the nation's aviation sector
• Composed and able to respond decisively to dynamic situations in an operational environment
• Possess strong communication skills, and able to work effectively with stakeholders
• Demonstrate good problem-solving skills and ability to multi-task under pressure
• Medically fit to fulfil requirements of the role

We regret to inform that only shortlisted applicants will be notified about the next steps of the selection process, which may include several rounds of online, in-person interviews and assessment tests. Please note that the selection process will commence in September 2025, and the entire process is expected to take 3 to 4 months.

Applications will close by December 2025. The upcoming round of training for successful candidates is scheduled to commence in February/March

Successful candidates will undergo an intensive training programme to acquire the essential competencies, following which they will be obligated to fulfil a 2-year training bond.

About Civil Aviation Authority of Singapore

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.

About your application process

This job is closing on 04 Dec 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Civil Aviation Authority of Singapore or the wider Public Service.

Job Description:

• Prepare and send accurate passenger messages and written communication.
• Coordinate all passenger service matters through ATOC and Air Mobility Command when necessary.
• Maintain updated Passenger Service AMC instructions.
• Answer passenger inquiries and provide assistance.
• Initiate lost and found reports.
• Examine each outbound passengers' travel documentation to ensure valid travel authorization.
• Receive, tag and weigh passengers' baggage.
• Prepare boarding passes and make seat assignments for all outbound passengers.
• E nsure the mission arrival/departure board reflects the most current information.
• Prepare month-end reports.
• Input passenger data into AMC Global Air Transportation Execution System (GATES).
• Collect charges.
• Conduct anti-hijacking inspections.
• Operate Air Terminal X-Ray machine.
• Prepare passenger manifest.

Required Skills and Qualifications:

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in using various software systems.

Benefits:

Our organization offers a competitive salary and benefits package.

Others:

If you are a motivated and detail-oriented individual, we encourage you to apply for this role.

We are seeking an experienced Senior Operations Manager to oversee airport operations. In this critical role, you will be responsible for coordinating airport operations including planning staff schedules and relevant reports paperwork.

• Proven experience in managing airport operations
• Excellent organizational and time management skills
• Ability to work effectively under pressure

As a Senior Operations Manager, you will have the opportunity to develop your career in a fast-paced environment with opportunities for professional growth and development.

1. Oversee airport operations as required
2. Coordinating airport operations including planning staff schedules and relevant reports/paperwork
3. Re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups
4. Training new staff in the department and ensure product knowledge is accurately delivered to staff
5. Participate and help the staff with the daily operations
6. Possess full knowledge of handling airport services provided by the company
7. Responsible for all ordering inventory stationery and stocks for daily use for own department
8. Receiving and maintaining records and accounts for all flights serviced and attended
9. Attend to vendors' queries feedback and complaints in a timely professional way
10. Conducting and submitting monthly flight lists for accounting purposes
11. Shift Rotate required
12. Any additional duties (including hands-on duties) as required

• Develop and implement long-term plans to support the company's objectives
• Coordinate cross-functional teams to facilitate knowledge sharing and collaboration
• Analyze departmental performance metrics to identify opportunities for improvement
• Motivate employees through positive reinforcement and incentives
• Communicate effectively with stakeholders regarding changing priorities and projects
• Identify potential issues and develop solutions to maximize efficiency and revenue
• Monitor market trends to inform strategic decisions

• Bachelor's degree or higher
• At least 4 years of relevant industry experience, preferably in airport operations and customer service
• Minimum 2 years of management or leadership experience
• Able to work flexible schedules, including shifts and weekends
• Able to work overtime as required

This role is responsible for managing the safety and well-being of airport staff, passengers, and visitors. The successful candidate will oversee the Safety Information and Reporting Management System (SIRMS), analyze safety data, and prepare trend reports for management and regulators.

• Manage SIRMS
• Receive, review, and track safety reports (hazards, incidents, near-misses)
• Conduct preliminary investigations and coordinate with relevant airport departments
• Analyze safety data and prepare trend reports for management and regulators

The ideal candidate will have a strong background in IT or a related field, experience in airport safety reporting or aviation operations, and excellent communication skills.

• ITE / Diploma in IT
• Experience in airport safety reporting or aviation operations is preferred
• Good communication skills, time management, and report-writing skills

This is an exciting opportunity to contribute to the delivery of high-quality services to clients. If you are a motivated and detail-oriented individual with a passion for safety and security, please apply today!