51 Airport Operations jobs in Changi

• Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems.
• Identify inefficiencies and recommend improvements in air traffic management processes.
• Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance.

• Translate operational needs into technical requirements for IT development teams.
• Conduct gap analyses and feasibility studies for new aviation technologies.
• Prepare business cases, user stories, and functional specifications for digital projects.

• Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions.
• Facilitate workshops and training sessions for end-users and stakeholders.
• Monitor KPIs and performance metrics to assess the impact of implemented solutions.

• Ensure all digital solutions comply with aviation safety standards and regulatory requirements.
• Participate in risk assessments and incident reviews related to air traffic systems.

• Bachelor's degree in Aviation, Engineering, Information Systems, or related field.
• Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable.
• Strong analytical and problem-solving skills.
• Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools).
• Experience with business analysis tools (e.g., JIRA, Confluence, BPMN).
• Excellent communication and stakeholder management skills.

• Knowledge of ICAO and CAAS regulations.
• Experience in digital transformation or IT consulting projects.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2).

Join to apply for the Senior Manager / Manager (Air Traffic Control Licensing and Training/Investigation) role at Civil Aviation Authority of Singapore

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Join to apply for the Senior Manager / Manager (Air Traffic Control Licensing and Training/Investigation) role at Civil Aviation Authority of Singapore

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(What the role is)

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.

(What the role is)

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.

The Safety Regulation Group (SRG)’s mission is to ensure safety of civil aviation operations in Singapore and operations of Singapore aircraft worldwide. The objective is to protect safety of the travelling public and people and property on the ground. A safe aviation environment underpins the sustained development of the air hub and the aviation industry in Singapore.

(What you will be working on)

Air Traffic Controller Licensing (ATCL) & Training

As part of a dynamic team, you will play an instrumental role to provide effective safety oversight of Air Traffic Controller Licensing (ATCL) and the provision of training in Air Traffic Control Training Organisation (ATCTO) and help contribute towards the objective to provide safety oversight of the provision of air navigation services in Singapore. You will develop and maintain national regulations for Air Traffic Controller licensing (ATCL) and the provision of air traffic control (ATC) training in accordance with ICAO requirements, guidance materials and/or international best practices. You will also check for the compliance of national regulations by the Air Traffic Control Officers (ATCO) and ATCTO through safety oversight activities (e.g. audits and inspections).

Investigations

In addition, you will participate in safety investigations of ANS-related occurrences with the aim to enhance safety in the provision of Air Traffic Services and ATC training. You will also be required to review relevant ICAO State Letters and evaluate applications, training programmes and keep abreast of industry developments through relevant platforms such as trainings, meetings and international exchanges.

(What we are looking for)

• Training in any discipline
• Valid ATC ratings or have ATC experience
• Good communication and writing skills, good interpersonal skills, has a positive attitude and is detail-oriented
• Possess a strong sense of purpose and drive to contribute to the development of aviation safety
• Able to work independently and is a good team player
  
  
  

• Knowledge of international best practices in the provision of ATS
• Experience as an ICAO auditor / aviation inspector / ATC Instructor / authorised check controller
• Prior experience in ATS related incident investigations
• Conversant with relevant CAAS’ Manual of Standards / ICAO Annexes / ICAO documents
• Familiar with functions and activities of ICAO, especially in the conduct of ICAO audits
• Certification as an ISO 9001 auditor and / or certification as an approved ICAO auditor

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Airlines and Aviation

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Our client is a global leader in gateway services seeking to hire an experienced Ramp Specialist (Aviation) for their Singapore location.

The successful candidate will be responsible for operating heavy equipment, aerobridges and passenger steps to facilitate flight handling and embarkation/disembarkation of passengers.

• Key Responsibilities:
• Operate heavy equipment and aircraft support systems
• Facilitate safe and efficient passenger processing
• Collaborate with other teams to ensure smooth airport operations

• Qualifications:
• Valid Class 3 driving license (Class 4 license advantageous)
• Demonstrated ability to work rotating shifts (6 day week)

We invite applicants to submit their MS Word resume detailing their experience and qualifications. Only shortlisted candidates will be contacted.

We are seeking a Customer Service Officer to join our team at the Airport in Singapore.

The successful candidate will be responsible for leading a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

The ideal candidate will have excellent leadership skills, a good command of written and spoken English, and a pleasant disposition with good interpersonal skills.

Responsibilities:

• Oversee and lead a team in managing daily operations.
• Guide, develop, motivate, and mentor staff.
• Ensure compliance with safety, security, and standard operating procedures.
• Assist the Duty Manager in daily deployment.

Requirements:

• Diploma in any discipline.
• Good command of written and spoken English.
• Pleasant disposition and good interpersonal skills.
• Team player in a fast-paced environment.
• Independent and able to multi-task.
• Able to prioritise tasks effectively.
• Able to work on Rotating shifts.

Job Overview:

The Duty Manager plays a pivotal role in ensuring seamless operations within our lounge environment. This position is responsible for coordinating with various departments to maintain high service standards and provide exceptional customer experiences.

Key Responsibilities:

• Oversee daily lounge operations to guarantee efficient delivery of guest services.
• Serve as the primary point of contact for guest concerns and feedback.
• Collaborate with teams within the lounge to uphold service standards, encompassing Culinary, Food & Beverage, Housekeeping, and Passenger Relations.
• Monitor lounge occupancy, cleanliness, and F&B service flow, making real-time adjustments as needed.
• Maintain adherence to airport regulations, safety protocols, and hygiene standards.
• Provide guidance, coaching, and on-the-spot training to support staff performance.
• Address incidents, emergencies, and irregular operations professionally and efficiently.
• Prepare shift reports and communicate key updates to relevant departments.
• Assist with staff scheduling, inventory checks, and operational planning as required.

Requirements:

• Prior experience in Food & Beverage services within hospitality or airline lounge operations, preferably in a supervisory or managerial capacity.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and ability to manage diverse teams.
• Familiarity with airport protocols, safety standards, and guest service systems.
• Ability to remain calm and professional under pressure.
• Flexibility to work varied shifts, weekends, and public holidays.

As an Airport Transfer Planner, you will be responsible for planning and dispatching airport transfers at SIN Changi airport. This is a fast-paced role that requires excellent customer service skills and the ability to work in a team environment.

The ideal candidate will have experience in customer-facing roles, particularly in the transport industry. You should be organized and tech-savvy, with the ability to multitask and prioritize tasks effectively.

• Plan and dispatch airport transfers
• Handle VIP clients and corporate bookings
• Ensure smooth operations with drivers

• Excellent customer service skills
• Experience in customer-facing roles, particularly in transport
• Organized and tech-savvy
• Able to work shifts, including weekends

This role offers a rewarding and challenging opportunity to grow your career in a fast-paced environment. As part of our team, you will have access to ongoing training and development opportunities, as well as regular feedback and coaching from experienced colleagues.

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume for consideration. We look forward to hearing from you.

Job Title: Airport Operations Specialist

We are seeking a highly skilled and experienced Airport Operations Specialist to transport personnel, goods, and materials safely and efficiently across various airport locations.

Responsibilities:

**Job Title:** Airport Operations Director

This leadership position involves overseeing airport operations, ensuring seamless passenger experiences, and driving efficiency.

• Lead a team to manage airport activities, monitor KPIs, and implement safety procedures.
• Develop and maintain effective terminal deployment strategies.
• Foster a positive work environment by coaching staff on efficient task execution.
• Investigate incidents, identify areas for improvement, and implement corrective measures.

• Maintain high levels of operational efficiency across all terminals.
• Ensure compliance with regulatory requirements and industry standards.
• Monitor attendance, leave, discipline, morale, and welfare for direct reports.
• Analyze monthly rosters, attendance, and overtime reports to optimize resource allocation.

To succeed in this role, you should possess:

• Proven experience in airport management or operations.
• Excellent communication, interpersonal, and organizational skills.
• Able to adapt to changing circumstances and prioritize tasks effectively.
• Proficiency in Microsoft Office applications.

The Operations Manager plays a pivotal role in overseeing airport operations, ensuring that manpower requirements are met, and coordinating activities to maintain smooth airport services.