7 Airport Operations jobs in Changi

Civil Aviation Authority of Singapore

Permanent

Closing on 04 Dec 2025

What the role is

Air Traffic Control Officers (ATCOs) in CAAS play a critical role in maintaining Singapore's position as a leading international air hub. This unique profession requires drive and passion with a steadfast commitment to excellence.

What you will be working on

As a member of a specialised team, you will be responsible for ensuring the safe and efficient movement of air traffic not only at Changi and Seletar Airports, but as well as throughout Singapore's bustling airspace. Leveraging state-of-the-art technology, you will direct air traffic with a keen focus on safety and operational efficiency.

What we are looking for

• Tertiary qualifications
• Possess a keen interest in contributing to the nation's aviation sector
• Composed and able to respond decisively to dynamic situations in an operational environment
• Possess strong communication skills, and able to work effectively with stakeholders
• Demonstrate good problem-solving skills and ability to multi-task under pressure
• Medically fit to fulfil requirements of the role

We regret to inform that only shortlisted applicants will be notified about the next steps of the selection process, which may include several rounds of online, in-person interviews and assessment tests. Please note that the selection process will commence in September 2025, and the entire process is expected to take 3 to 4 months.

Applications will close by December 2025. The upcoming round of training for successful candidates is scheduled to commence in February/March

Successful candidates will undergo an intensive training programme to acquire the essential competencies, following which they will be obligated to fulfil a 2-year training bond.

About Civil Aviation Authority of Singapore

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.

About your application process

This job is closing on 04 Dec 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Civil Aviation Authority of Singapore or the wider Public Service.

Core Responsibilities:

• Supervise operations in assigned terminal during shift duty.
• Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
• Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
• Ensure intra-terminal and/or inter-terminal trolley transfers.
• Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
• Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
• Attend to customer complaints and escalation when required.
• Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.

Periodic Duties:

• Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers.
• Conduct schedule operations/safety/security briefing to trolley service officers during shift duty.
• Conduct scheduled coaching session with direct reports
• Covering TMC duties as and when assigned.

Job Specifications (Qualifications/Experiences):

• O Level / NITEC / Diploma in Science/Engineering/Supply Chain or equivalent preferred
• Minimum 2 years of supervisory experience in operations functions.
• Confident in dealing with staff across all ages.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Able to obtain an Airport Pass (Airside)
• Familiarity with Changi Airport terminal operations will be an added advantage

• Manage top customers at country level with complex requirements
• Be the primary contact to customer for all operational escalations and improvements needed to ensure service quality/performance levels.
• Lead weekly/ monthly/ quarterly business review meetings and/or operational meetings with customers and preparation of business review decks
• Take part on operational/ IT project rollout/ initiatives with customers
• Lead continuous improvements through First choice tools, ie Gemba walks, CIPs to increase value add to customers
• Look into performance analysis and ensure customer specific SOPs/ KPIs and service agreements are fulfilled
• Analyse data for improvement opportunities
• Coach relevant stations to ensure that the customer OP is followed and specifications are met
• Maintain communication with internal/external/third parties to meet customer expectations
• Provide proactive problem resolution and corrective actions to ensure excellence in service
• Handle escalations or escalates further if required, drives service recovery
• Develop sustainable relationship with allocated senior management customer
• Coordinate and monitors customer OP-related processes
• Support customer during month end/ quarter end
• Act as a gatekeeper to review new customer reports requirements and set up work instructions

• Good communication and presentation skills
• Strong analytical skills
• High degree of self confidence, initiative and commitment
• Diploma/ degree with at least 3-5 years of relevant working experience

We are seeking a diligent and physically capable individual to join our team as an Airport Security Officer.

• Patrol around the airport and cargo complex for security purposes.
• Ensure the safeguarding of installation works.
• Conduct security enforcement and screening duties.

• Minimum N Level education.
• Ability to perform rotating shifts.

The selected candidate will be responsible for maintaining a safe and secure environment within the airport premises. This includes patrolling designated areas, conducting regular checks, and responding to any security incidents that may arise. The ideal candidate should possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

The successful applicant will also be required to undergo regular training and development programs to enhance their skills and knowledge in areas such as first aid, emergency procedures, and security protocols.

We seek a skilled Airport Security Specialist to safeguard aircraft fleets and passengers.

Work Week & Shift: 6 days, rotating shift

Location: Changi Airport Terminals

JD:

• Patrol around Changi Airport / Cargo Complex
• Safeguard installation works
• Security enforcement and screening duties

Requirement:

• Minimum N Level
• Able to perform rotating shifts

Interested applicants please WhatsApp to Wa.me/

Toh Jun Xian

Senior Consultant

R

Revup Proservices Pte Ltd

EA.24C2366