4,141 Airport Manager jobs in Singapore

Analyze airport users' needs and speak the Sri Lankan language ( Sinhala )and Indian and English

Develop plans to ensure terminals follow established standards.

Develop proposals for new service innovation ideas.

Enforce a safe and secure culture.

Enforce organizational and compliance standards.

Engage in projects to enhance the airport user experience.

Establish Key Performance Indicators (KPIs) for airport contractors under purview.

Liaise with airport agencies, authorities, and Airport Operations Centre

Manage contractors carrying out airport operations.

Manage research to identify opportunities for operations and service enhancements.

Oversee staff on duty to deliver public announcements.

Plan delivery of airport services to meet customer requirements.

Promote new ideas to enhance customer service operations.

Propose inputs and feedback on the capabilities of contractors to perform airport operations.

Recommend action plans to resolve and prevent safety or security breaches.

Resolve issues and incidents at the airport.

Review and develop compliance standards.

Review operational processes to identify areas for enhancements.

Review the feasibility of implementing new service offerings for the airport.

Source for contractors to perform airport operations

Analyze airport users’ needs and speak the Sri Lankan language ( Sinhala )and Indian and English

Develop plans to ensure terminals follow established standards.

Develop proposals for new service innovation ideas.

Enforce a safe and secure culture.

Enforce organizational and compliance standards.

Engage in projects to enhance the airport user experience.

Establish Key Performance Indicators (KPIs) for airport contractors under purview.

Liaise with airport agencies, authorities, and Airport Operations Centre

Manage contractors carrying out airport operations.

Manage research to identify opportunities for operations and service enhancements.

Oversee staff on duty to deliver public announcements.

Plan delivery of airport services to meet customer requirements.

Promote new ideas to enhance customer service operations.

Propose inputs and feedback on the capabilities of contractors to perform airport operations.

Recommend action plans to resolve and prevent safety or security breaches.

Resolve issues and incidents at the airport.

Review and develop compliance standards.

Review operational processes to identify areas for enhancements.

Review the feasibility of implementing new service offerings for the airport.

Source for contractors to perform airport operations

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Manage and Maintain Safety Standards

The Airport Safety Officer is responsible for overseeing the Safety Information and Reporting Management System (SIRMS), ensuring that all safety protocols are in place and being adhered to.

This includes receiving, reviewing, and tracking safety reports, conducting preliminary investigations, and coordinating with airport departments to implement corrective and preventive actions.

The successful candidate will also be responsible for analyzing safety data and preparing trend reports for management and regulators, as well as supporting the airport's Safety Management System (SMS) and compliance with airport standards.

Key Skills and Qualifications

• ITE / Diploma in IT
• Experience in airport safety reporting or aviation operations is preferred
• Good communication skills, time management, and good personality, and report-writing skills
• Detail-oriented and able to coordinate across multiple departments

Working Conditions and Benefits

• Work location: Changi Village
• Working hours: 12-hour shift (8am - 8pm / 8pm - 8am)
• Standby allowance
• Training provided

We Are a Leading Provider of IT Consultancy Services

Our company provides a range of IT services, including system integration and solutions. We pride ourselves on our ability to deliver high-quality results in a timely and cost-effective manner.

Job description:

Changi Airport Group's Airport Operations Policy team plays a pivotal role in shaping the airport's future. We are a dynamic team responsible for conceptualising and driving strategic initiatives that ensure Changi operates efficiently, competitively, and with enhanced resilience.

We are looking for talented, analytical, and motivated individuals to develop policies that govern Changi's most critical operational partners, ensuring that our operating models keep pace with new technologies and industry developments. In the course of your work, you will develop policies to shape the operational entities and activities in Changi Airport, perform market studies on the business landscape for such operations, and conduct engagements with operational partners on new or extended rights to operate. You will also study, review and propose changes to our business model for operating the airport.

This role requires strong analytical ability, excellent writing skills and confidence in presenting to Senior Management and stakeholders.

Key Responsibilities

Policy & Strategy Development:

• Develop and implement strategies and policies for overseeing key operational partners (e.g. ground handling, aviation fuel, aircraft maintenance).
• Design and apply policy levers that balance operational performance, competitiveness, and resilience.
• Track performance of operational partners and recommend measures to strengthen outcomes.
• Lead negotiations for new or renewed licence agreements.
• Build and maintain strong working relationships with internal units, government agencies, and operational partners.

Market Studies:

• Conduct market studies to assess trends, opportunities, and challenges in the aviation sector.
• Benchmark Changi against global best practices and propose new solutions to optimise airport operations.
• Review and recommend changes to business models to ensure Changi remains future-ready.

Requirements
:

• Bachelor's degree and 5 years of relevant experience. Experience in licensing, regulation, or economic/financial analysis would be beneficial.
• Strong skills in critical thinking, problem-solving and communication skills
• Excellent writing ability, with a keen eye for clarity and precision
• Confident in preparing and delivering presentations to Senior Management and stakeholders
• Independent, self-motivated and able to thrive in a collaborative environment.

Company description:

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today

Job description:

Changi Airport Group's Airport Operations Policy team plays a pivotal role in shaping the airport's future. We are a dynamic team responsible for conceptualising and driving strategic initiatives that ensure Changi operates efficiently, competitively, and with enhanced resilience.

We are looking for talented, analytical, and motivated individuals to develop policies that govern Changi's most critical operational partners, ensuring that our operating models keep pace with new technologies and industry developments. In the course of your work, you will develop policies to shape the operational entities and activities in Changi Airport, perform market studies on the business landscape for such operations, and conduct engagements with operational partners on new or extended rights to operate. You will also study, review and propose changes to our business model for operating the airport.

This role requires strong analytical ability, excellent writing skills and confidence in presenting to Senior Management and stakeholders.

Key Responsibilities

Policy & Strategy Development:

• Develop and implement strategies and policies for overseeing key operational partners (e.g. ground handling, aviation fuel, aircraft maintenance).
• Design and apply policy levers that balance operational performance, competitiveness, and resilience.
• Track performance of operational partners and recommend measures to strengthen outcomes.
• Lead negotiations for new or renewed licence agreements.
• Build and maintain strong working relationships with internal units, government agencies, and operational partners.

Market Studies:

• Conduct market studies to assess trends, opportunities, and challenges in the aviation sector.
• Benchmark Changi against global best practices and propose new solutions to optimise airport operations.
• Review and recommend changes to business models to ensure Changi remains future-ready.

Requirements:

• Bachelor's degree and 5 years of relevant experience. Experience in licensing, regulation, or economic/financial analysis would be beneficial.
• Strong skills in critical thinking, problem-solving and communication skills
• Excellent writing ability, with a keen eye for clarity and precision
• Confident in preparing and delivering presentations to Senior Management and stakeholders
• Independent, self-motivated and able to thrive in a collaborative environment.

Job Role:

Manage airport safety through the Safety Information and Reporting Management System (SIRMS). Receive, review, and track safety reports. Conduct preliminary investigations to identify root causes and implement corrective actions.

About Our Client:

We provide IT consultancy services, system integration, and solutions to support aviation operations.

Key Responsibilities:

1. Safety reporting and investigation
2. Risk management and mitigation
3. Collaboration with relevant departments
4. Corrective action implementation

Job Summary:

• Manage the Airport Safety Information and Reporting System.
• Receive, review, and track safety reports, including hazards, incidents, and near misses.
• Conduct preliminary investigations and coordinate with relevant airport departments.
• Ensure corrective and preventive actions are implemented and closed.
• Analyze safety data and prepare trend reports for management and regulators.

Key Responsibilities:

• Flight Operations Support: Provide assistance to flight operations teams in maintaining a safe working environment.
• Safety Management Systems: Implement and maintain SMS to ensure compliance with international standards.
• Training and Development: Organize and deliver training programs for aviation professionals.
• Quality Assurance: Conduct regular audits to ensure adherence to regulatory requirements.

Required Skills and Qualifications:

• Degree in Aviation or related field.
• Proven experience in airport safety management.
• Excellent communication and leadership skills.
• Ability to work effectively in a team environment.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• A supportive and dynamic work environment.

How to Apply:

Candidates should submit their resume via our online application portal. Shortlisted candidates will be contacted for an interview.