2,301 Airport Manager jobs in Singapore

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job description

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.
• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.
• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job Types: Full-time, Permanent

Pay: $4, $5,500.00 per month

Work Location: In person

Key Responsibilities:

• Oversee operational leadership in assigned terminals during shift duty.
• Evaluate and ensure adequate personnel, resources (trolleys, lightweight transporters, communication equipment) are available in designated areas.
• Manage inventory of trolleys, ensuring availability in allocated Trolley Staging Points.
• Cordinate intra-terminal and inter-terminal trolley transfers efficiently.
• Maintain the serviceable condition of allocated lightweight transporters to optimize performance.
• Collaborate with technical support for removing damaged or faulty trolleys from designated holding areas promptly.
• Address customer complaints and escalate when necessary to maintain high standards.

Secondary Responsibilities:

• Supervise conduct, disciplinary, and administrative matters of assigned staff.
• Conduct scheduled operations, safety, and security briefings to team members.
• Provide coaching sessions to direct reports to enhance their skills and knowledge.
• Cover Terminal Management Centre duties as assigned by management.

Job Specifications:

• A diploma in Science, Engineering, Supply Chain, or equivalent is preferred.
• Minimum 2 years of supervisory experience in operations functions is required.
• Excellent interpersonal, communication, and organizational skills are essential.
• Able to adapt to change and work effectively in a team environment.
• Willingness to work on Shift Duty.
• Airport Pass (Airside) is obtainable.

Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
Guide and coach staff to carry out their duties efficiently and effectively.
Foster a culture of service excellence by collecting and encouraging compliments to achieve the company’s Service Quality goals.
Investigate reported incidents or accidents and implement new processes and control measures as needed.
Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.
Administration Matters
Manage attendance, leave, discipline, morale and welfare for approximately 60-120 direct reports in the assigned terminal(s).
Plan the monthly roster for TSO and TCO.
Manage attendance and overtime reports for payroll verification.
Conduct performance appraisals for all direct reports.
Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
Communicate policies, processes and important information to all direct reports.
Facilitate staff engagement and address grievances effectively.
Equipment and Training
Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.
Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.
Hold regular coaching sessions with direct reports to support their development.
Client Management
Respond to client service calls promptly during shift duty.
Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
Perform any other duties as assigned by management.
Periodic Duties
Perform Operations Supervisor responsibilities when required.
Perform Terminal Management Centre (TMC) duties as needed.
Attend regular Ops meetings for performance reviews and business/operations updates.
Lead operational/service improvement or business development projects as assigned.
Job Specifications (Qualifications/Experiences)
Degree in Science/Engineering from a recognized university preferred.
Minimum 3 years of managerial experience in airport terminal operations or operations management.
Familiarity with Changi Airport terminal operations is an added advantage.
Project Management skills are an added advantage.
Possess excellent interpersonal, communication and organizational skills.
Adaptable to change and a good team player.
Able to work on Shift Duty.
Proficient in Microsoft Office.
Able to obtain an Airport Pass (Airside).
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Core Responsibilities:

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company’s Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately 60-120 direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment & Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.
• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.
• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Diploma / Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.
Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.
Airport Manager Singapore
As the Airport Manager Singapore, you will be responsible for the airport’s leadership, management, operational and customer service delivery. The position has direct accountability for the airport’s ‘above’ and ‘below’ the wing airport operations, customer service, safety, revenue, regulatory, people and airport KPI metrics (e.g. on time performance) and will be accountable for the day-to-day airport operations ensuring a safe operational environment that drives continuous customer service and business improvement. The role is responsible for leading and developing the frontline team including training, coaching and expertise on a full range of people management items.
The position will strategically assess the overall airport operational performance and analyse, evaluate and challenge existing business processes. Alongside this, you will manage operational targets, financial budgets and cost controls, developing and implementing local strategy while complying with corporate policies, procedures and guidelines. In addition, you will be working closely and maintain positive relationships with airport authorities and related stakeholders, all government and regulatory agencies, vendor/business partners and any key external stakeholders.
You’ll have –
Operational and managerial experience at a senior level in a large, complex service environment, and/or with a regulatory body
Demonstrated experience in an operational area within the airline industry in an Airport environment
Concise understanding of all aspects of operational, safety, security and emergency procedures
Highly developed people leadership skills including performance management, coaching, mentoring and team development to lead and motivate Qantas and Ground Support Personnel
Proven ability to communicate & negotiate effectively with all levels of government, service providers, airport and airline authorities
Knowledge of the local equivalent Aviation Security Act.
Extensive and thorough knowledge of CAAS, CASA, TSA, CBP, CDC, DOT & FAA regulations and a demonstrated understanding of current regulatory and industry issues is desirable
Ability to grow the Qantas brand through collaboration with internal stakeholders including but not limited to sales, marketing, freight and engineering
Proven experience in managing profit and loss (P&L) and overseeing financial performance throughout the fiscal year
Proven ability to implement and drive strategic initiatives with a strong focus on customer satisfaction and operational performance
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel - and you probably do too. From day one, eligible employees and travel companions can enjoy heavily discounted Qantas flights to London, Australia and across our network. You can even upgrade to premium cabins when there’s space. After 6 months, you and your eligible travel companions can get discounted flights with over 100 partner airlines worldwide.
Holidays and Hotels: Qantas and Jetstar offer special rates on hotel bookings for employees worldwide. Additionally, you can enjoy great deals on our hotel and flight bundles.
We’ll support your health and wellbeing: unlock a healthier you with comprehensive Health and Wellbeing benefits, including inpatient, outpatient and dental insurance, family mental health support and fitness perks, ensuring your holistic growth from day one.
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close: 2nd November 2025
#J-18808-Ljbffr

Job Description
Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.
Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.
As the Airport Manager Singapore, you will be responsible for the airport’s leadership, management, operational and customer service delivery. The position has direct accountability for the airport’s ‘above’ and ‘below’ the wing airport operations, customer service, safety, revenue, regulatory, people and airport KPI metrics (e.g. on time performance) and will be accountable for the day-to-day airport operations ensuring a safe operational environment that drives continuous customer service and business improvement. The role is responsible for leading and developing the frontline team including training, coaching and expertise on a full range of people management items.
The position will strategically assess the overall airport operational performance and analyse, evaluate and challenge existing business processes. Alongside this, you will manage operational targets, financial budgets and cost controls, developing and implementing local strategy while complying with corporate policies, procedures and guidelines. In addition, you will be working closely and maintain positive relationships with airport authorities and related stakeholders, all government and regulatory agencies, vendor/business partners and any key external stakeholders.
Qualifications
Operational and managerial experience at a senior level in a large, complex service environment, and/or with a regulatory body
Demonstrated experience in an operational area within the airline industry in an Airport environment
Concise understanding of all aspects of operational, safety, security and emergency procedures
Highly developed people leadership skills including performance management, coaching, mentoring and team development to lead and motivate Qantas and Ground Support Personnel
Proven ability to communicate & negotiate effectively with all levels of government, service providers, airport and airline authorities
Knowledge of the local equivalent Aviation Security Act
Extensive and thorough knowledge of CAAS, CASA, TSA, CBP, CDC, DOT & FAA regulations and a demonstrated understanding of current regulatory and industry issues is desirable
Ability to grow the Qantas brand through collaboration with internal stakeholders including but not limited to sales, marketing, freight and engineering
Proven experience in managing profit and loss (P&L) and overseeing financial performance throughout the fiscal year
Proven ability to implement and drive strategic initiatives with a strong focus on customer satisfaction and operational performance
Benefits
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel - and you probably do too. From day one, eligible employees and travel companions can enjoy heavily discounted Qantas flights to London, Australia and across our network. You can even upgrade to premium cabins when there’s space. After 6 months, you and your eligible travel companions can get discounted flights with over 100 partner airlines worldwide
Holidays and Hotels: Qantas and Jetstar offer special rates on hotel bookings for employees worldwide. Additionally, you can enjoy great deals on our hotel and flight bundles
We’ll support your health and wellbeing: unlock a healthier you with comprehensive Health and Wellbeing benefits, including inpatient, outpatient and dental insurance, family mental health support and fitness perks, ensuring your holistic growth from day one
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close: 2nd November 2025
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.
#J-18808-Ljbffr

Changi Airport Group's Airport Operations Policy team plays a pivotal role in shaping the airport's future. We are a dynamic team responsible for conceptualising and driving strategic initiatives that ensure Changi operates efficiently, competitively, and with enhanced resilience.

We are looking for talented, analytical, and motivated individuals to develop policies that govern Changi's most critical operational partners, ensuring that our operating models keep pace with new technologies and industry developments. In the course of your work, you will develop policies to shape the operational entities and activities in Changi Airport, perform market studies on the business landscape for such operations, and conduct engagements with operational partners on new or extended rights to operate. You will also study, review and propose changes to our business model for operating the airport.

This role requires strong analytical ability, excellent writing skills and confidence in presenting to Senior Management and stakeholders.

Key Responsibilities

Policy & Strategy Development:

• Develop and implement strategies and policies for overseeing key operational partners (e.g. ground handling, aviation fuel, aircraft maintenance).
• Design and apply policy levers that balance operational performance, competitiveness, and resilience.
• Track performance of operational partners and recommend measures to strengthen outcomes.
• Lead negotiations for new or renewed licence agreements.
• Build and maintain strong working relationships with internal units, government agencies, and operational partners.

Market Studies:

• Conduct market studies to assess trends, opportunities, and challenges in the aviation sector.
• Benchmark Changi against global best practices and propose new solutions to optimise airport operations.
• Review and recommend changes to business models to ensure Changi remains future-ready.

Requirements:

• Bachelor's degree and 5 years of relevant experience. Experience in licensing, regulation, or economic/financial analysis would be beneficial.
• Strong skills in critical thinking, problem-solving and communication skills
• Excellent writing ability, with a keen eye for clarity and precision
• Confident in preparing and delivering presentations to Senior Management and stakeholders
• Independent, self-motivated and able to thrive in a collaborative environment.