17 Airlines jobs in Singapore

World Class Environment, Full training provided
6 days work week, 3 rotating shift (8 hours per day)
Gross salary up to $3000+
Location: Changi Airport
AWS + Up to 3 months Bonus
Entitle for $5000 Joining Bonus (T&C applies)
Responsibilities
Delivering a positive and memorable experience for every passenger.
Managing check-in procedures and welcoming passengers as they arrive.
Ensure the departure process is seamless and efficient for all travelers.
Support passengers with special needs, offering dedicated assistance as required.
Delivering customer service in premium lounges at Changi Airport.
Qualifications
Must be comfortable with 3 rotating shift (Morning, Noon, Night, based on roster)
Possess experience in customer service related position are welcome, professional training provided
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
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Key Responsibilities

· Oversee day-to-day planning, coordination, execution, and performance monitoring of aircraft ground handling and trip support operations.

· Lead, train, and maintain team competency, ensuring service excellence and up-to-date operational knowledge.

· Personally meet and greet clients to ensure a warm welcome and smooth service experience.

· Ensure effective resolution of service issues to maintain high customer satisfaction levels.

· Drive process compliance and continuous improvement in the operations.

· Manage manpower planning, staff productivity, and efficient rostering to support operational needs.

· Ensure prompt service response times and effective resolution of issues within defined turnaround periods.

· Champion customer satisfaction by leading the team to meet and exceed service quality KPIs.

· Collaborate with management and cross-functional teams to deliver consistent and high-standard product and service outcomes.

Requirements

· Bachelor's degree in Business Administration, Operations Management, Aviation, or a related field.

· –8 years of progressive management experience, with a strong track record in business operations and financial performance.

· Demonstrated excellence in customer service and customer-facing operations, with a commitment to service quality.

· Deep industry knowledge and end-to-end understanding of business processes within aviation or related sectors.

· Outstanding communication, interpersonal, and relationship management skills, including professional sales capability.

· Strong analytical thinking and organizational ability, with capacity to multi-task and prioritize in a fast-paced environment.

· Proven leadership in fostering positive employee relations and cultivating a safe, team-oriented, and improvement-driven workplace.

· Highly dependable and accountable, with strong self-initiative and a results-driven approach to achieving business goals.

· Professional, courteous, and confident when interacting with clients, partners, and team members.

The successful candidate will join the Flight Scheduling Department, under ACAM

Flight Support Division, a division of ACAM Group. The Flight Scheduling

department is responsible for handling flight schedules, trip support and flight

planning duties across the ACAM network in a fast-paced 24/7 shift environment.

The incumbent will be part of a fast-paced operations centre work environment which

requires strong individual and team performance. Effective communication,

managing time critical tasks, threat and error management are important for this role.

Key Responsibilities include:

• Preparing the operational flight plans and briefing packages for ACAM flights accurately in accordance with company policies, considering aircraft performance, Minimum Equipment List / Configuration Deviation List (MEL/CDL), weather, Notice to Air Missions (NOTAMs), air traffic management measures and other operational requirements.
• Ensuring the most suitable route is planned for each flight based on operational safety factors, including (but not limited to) avoidance of natural hazards such as tropical storms, volcanic activities, optimising payload, schedule compliance, efficiency, among others.
• Filing and monitoring air traffic services flight plans and ensuring that any changes to the flight plans are updated in accordance with air traffic control (ATC) / air traffic flow management requirements.
• Monitoring operational systems and communications, coordinating with internal and external stakeholders regarding flight and fuel planning information, ensuring that all relevant coordination tasks are completed in a timely manner.
• Attending to queries and briefing pilots and other stakeholders on flight planning matters.
• Be conversant with company fuel and operational policies, aircraft performance, aviation meteorology, route structure, flight planning requirements and apply such knowledge to achieve safe and optimal flight planning outcomes.
• Contributing to effective team performance during both regular and irregular operations in a 24/7 shift environment.
• Arrange and coordinate ground handling, land transport, slots, permits and hotels in support of client's flight schedule.
• Arrange travel of flight crew and executives on commercial airlines as required to support their roles and duties.
• Preserving and building trusting customer relations, to help improve positive relations with key customer stakeholders.

Summary
You will be part of the Technical, Regulatory and Projects team and will be key to provide technical support for line operations, regulatory applications and project management. You will lead and work closely with various stakeholders to ensure success in the role.

Job Description
You will be working in Scoot Flight Operations Department to:

Render operations and engineering related technical support in the day-to-day running of the Scoot aircraft fleets.

Undertake airplane performance, airport evaluation, and payload studies and routing evaluations.

Undertake Flight Planning tasks.

Keep operations manuals such as Airplane Flight Manuals, Flight Crew Operations Manuals, Minimum Equipment Lists, Electronic Forms, etc. for the various Scoot fleets up to date and seek approval from the authority.

Work with various departments, authorities and aircraft manufacturers on operational and technical matters pertaining to flight operations.

Assist the management pilots with operational instructions to flight crew in respect of aircraft configuration changes, regulation changes, etc.

Invoice verifications.

Undertake Flight Ops Procuring Function such as contract vetting and negotiation with suppliers.

Administrative and Documentation Support for Flight Ops Department.

Focal for all Foreign and Local regulatory applications.

Administrator of various Flight Ops systems.

Create, check and issue Electronic Flight Bags (EFB) for all Scoot's Aircraft fleets.

Administrate the iPads issued to all crew for operational use.

Required Skills
A good Degree, Aeronautical Engineering (preferred).

Proficient in Excel.

Good in Mathematics.

Minimum 3 to 5 years of relevant working experience in Aviation industry. Other required training in specific aircraft types will be provided. Good knowledge in aircraft systems of any specific modern aircraft is essential.

Good communicative and inter-personal skills and the ability to write, speak and present clearly and to interact with co-workers of all levels.

Ability to multi-task, pay attention to details, analyse, rationalise in solving problems and work both independently and in a team.

Ability to work in a dynamic environment.

Summary
As a Safety and Emergency Training Instructor at SCOOT, you will play a critical role in imparting essential knowledge and skills to our crew, enabling them to respond effectively to various safety and emergency situations. We are looking for a dynamic and experienced individual with In-depth knowledge of safety protocols and emergency response procedures relevant to the aviation industry

If you are passionate about safety and emergency preparedness and possess these key skills, we encourage you to apply for the Safety and Emergency Training Instructor position at SCOOT. Join us in our mission to empower individuals with the knowledge and skills needed to manage safety onboard safely.

Job Description

• Perform and coordinate Approved Cabin SEP Traning and assessment for Flight Crew, Cabin Crew and any other operators determined by the Company.
• Ensure SEP training, assessments and other safety related matters is conducted to Company and Regulaory standards, policies and procedures.
• Coordinate SEP Training and assessment schedules with respective Training Administration personnel.
• Proficient in the use of safety equipment and training apparatus relevant to the training programs.
• Deliver and facilitate a consistent, high-quality training experience that uphold the organization's professional standards and provide comprehensive learning experience for all crew.
• Responsible for accurate entry and maintenance of crew training records.
• Responsible to complete audits/inspections to meet CAAS and company's requirement within given deadlines.
• Committed and receptive to continuously improve training methodologies and content with the latest industry trends, regulations and best practices.
• Assist to design, develop, generate and update training contents, materials and curricula to ensure they meet company's standards and regulations.
• Actively promoting a Just Safety and Reporting Culture.
• Liaise with subject matter experts and coordinate with team members, support staff and clients to ensure the delivery of a coherent and holistic training program.
• Strong interpersonal and communication skills to engage and instruct participants of diverse backgrounds.

Senior Executive: 3 - 5 years

Summary

You will be part of the Technical, Regulatory and Projects team and will be key to provide technical support for line operations, regulatory applications and project management. You will lead and work closely with various stakeholders to ensure success in the role.

Job Description

You will be working in Scoot Flight Operations Department to:

Render operations and engineering related technical support in the day-to-day running of the Scoot aircraft fleets.

Undertake airplane performance, airport evaluation, and payload studies and routing evaluations.

Undertake Flight Planning tasks.

Keep operations manuals such as Airplane Flight Manuals, Flight Crew Operations Manuals, Minimum Equipment Lists, Electronic Forms, etc. for the various Scoot fleets up to date and seek approval from the authority.

Work with various departments, authorities and aircraft manufacturers on operational and technical matters pertaining to flight operations.

Assist the management pilots with operational instructions to flight crew in respect of aircraft configuration changes, regulation changes, etc.

Invoice verifications.

Undertake Flight Ops Procuring Function such as contract vetting and negotiation with suppliers.

Administrative and Documentation Support for Flight Ops Department.

Focal for all Foreign and Local regulatory applications.

Administrator of various Flight Ops systems.

Create, check and issue Electronic Flight Bags (EFB) for all Scoot's Aircraft fleets.

Administrate the iPads issued to all crew for operational use.

Required Skills

A good Degree, Aeronautical Engineering (preferred).

Proficient in Excel.

Good in Mathematics.

Minimum 3 to 5 years of relevant working experience in Aviation industry. Other required training in specific aircraft types will be provided. Good knowledge in aircraft systems of any specific modern aircraft is essential.

Good communicative and inter-personal skills and the ability to write, speak and present clearly and to interact with co-workers of all levels.

Ability to multi-task, pay attention to details, analyse, rationalise in solving problems and work both independently and in a team.

Ability to work in a dynamic environment.

(What the role is)

The Flight Operations Trainee will assist in the safety oversight of air operator certificate holders in accordance with the Air Navigation Regulations. The trainee will gain a better understanding of the safety regulatory framework and surveillance activities, and assist the section in modernising and enhancing some of the surveillance tools.

(What you will be working on)

The Flight Operations Trainee will drive the digitalisation of current methods of industry application and regulatory approval required under regulations. The Flight Operations Trainee will also be involved in the digitalisation and enhancement of other oversight tasks for our air operator certificate holders.

(What we are looking for)

• The flight operations trainee position is an entry-level position.
• Applicants to the position must have relevant training or qualifications in aviation or related disciplines .
• The trainee should have an intermediate understanding of Microsoft tools such as Excel and Word, and other relevant digital tools.
• Experience in digitalisation projects would also be useful.

Flight Operations Team Leader, Singapore
Job Title: Flight Operations Team Leader
About Us
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
Skyports Drone Services
uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
Skyports Infrastructure
plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role
As a Team Leader at Skyports, you will play a crucial role in our flight operations team. You will be responsible for operating our advanced drone systems for various services, including drone delivery, surveying, and surveillance. Your expertise in remote piloting, adherence to aviation regulations, and commitment to safety will contribute to the successful execution of our missions. You will collaborate closely with cross-functional teams, contribute to the development of operational procedures, and provide valuable insights and recommendations based on post-flight analysis.
Responsibilities
Operational Management and Safety Oversight
a) Accountability for Team Output: Ensure the highest standards of safety and performance in training and operations
b) Team Readiness: Confirm that all team members are fully trained, qualified, and ready for their tasks
c) Equipment and Gear: Ensure team members are properly equipped for tasks in varying conditions
Operational Planning and Execution
a) Flight Planning: Execute detailed flight planning based on Skyports’ best practises and aircraft documentation
b) Infrastructure Oversight: Supervise the setup and safety of Takeoff and Landing Points (TOLPs), assigning Hub Operator (HO) leads to each
c) Weather Briefings: Conduct daily meteorological briefings to inform the team of environmental conditions
d) Team Brief: Conduct daily (start and end of day) pre-deployment and operational briefs
Maintenance and Technical Assurance
a) Fleet Serviceability: Oversee aircraft airworthiness, ensuring maintenance meets Skyports standards
b) Maintenance Supervision: Direct maintenance activities, up to levels 1 and 2, if qualified
Documentation and Compliance
a) Record Keeping: Maintain accurate operational records on platforms like Centrik, ensuring timely compliance with documentation protocols
b) Regulatory Adherence: Enforce strict adherence to Standard Operating Procedures (SOPs), aviation regulations, and laws
Communication and Reporting
a) Communication Protocols: Manage team communication channels for effectiveness and proper use
b) Incident Reporting: Oversee the prompt submission of occurrence reports by team members
Resource and Fatigue Management
a) Resource Planning: Manage team resource allocation for optimal utilisation and to prevent overextension
b) Fatigue Monitoring: Monitor team fatigue levels and human factors to ensure overall well-being
Operational Competency
a) Personal Proficiency: Maintain currency and competency on at least one Unmanned Aerial System (UAS) platform
b) Operational Familiarity: Stay familiar with all operational areas to be ready to act as a qualified remote pilot
Visitor Management and Briefing
a) Visitor Induction: Provide comprehensive safety briefings to visitors, outlining operational hazards and emergency procedures
Qualifications
Regulatory Certifications
a) Hold a valid
Unmanned Aircraft Pilot License
(UAPL) Multi-rotor, up to 25kg
b) Familiarity with Singapore Air Navigation Order (ANO) and CAAS UAS regulatory requirements
Technical Competency
a) Proficiency in flight planning tools, mission software, and UAS platforms used by the organisation
b) Familiarity with basic maintenance procedures, fleet documentation, and airworthiness assurance
Operational Readiness
a) Ability to manage end-to-end field operations, including TOLP setup, crew briefings, and stakeholder communication
b) Capable of responding to in-field issues, making real-time decisions, and managing unforeseen disruptions
Soft Skills
a) Ability to monitor fatigue, manage resources and maintain team morale and cohesion
b) Effective communication skills, both written and verbal, to collaborate with internal teams and clients
c) Self-motivated with a keen eye for detail and a commitment to delivering exceptional results
d) Excellent problem-solving skills and the ability to make quick decisions in dynamic situations
Others
a) Hold a valid Class 3 driver’s license
Minimum of 3-5 years of experience in UAS operations, with strong record of safety and effective deployments
Prior experience in tea leadership or supervisory roles in drone operations or aviation-related environments
Demonstrate experience in mission planning, risk assessment, Concept of Operations (ConOps) development and safety management
Flexibility to travel domestically and internationally for
up to 8 weeks at a time
to conduct on-site operations or training
Familiarity with
flight operations management platforms
Summary
The Team Leader is responsible for the overall safety, performance, and readiness of their team during training and operations, including all personnel and equipment both in the air and on the ground. This role oversees flight and operational planning, ensures team competency and equipment preparedness, and maintains strict compliance with safety protocols, SOPs, and aviation regulations.
The Team Leader is also expected to manage stakeholders on-site, respond to operational challenges with sound judgment, and ensure clear communication throughout. Additional responsibilities include maintenance oversight, resource allocation, fatigue monitoring, documentation, and maintaining proficiency on at least one UAS platform. This role is critical to ensuring mission success, stakeholder confidence, and operational integrity.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in an innovative and growing industry.
A collaborative and dynamic work environment with ample opportunities for professional development.
Flexible working arrangements and a supportive team culture.
How to Apply:
If you’re passionate about drones and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Flight Operations Team Leader, Singapore
Job Title: Flight Operations Team Leader
About Us
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
Skyports Drone Services
uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
Skyports Infrastructure
plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role
As a Team Leader at Skyports, you will play a crucial role in our flight operations team. You will be responsible for operating our advanced drone systems for various services, including drone delivery, surveying, and surveillance. Your expertise in remote piloting, adherence to aviation regulations, and commitment to safety will contribute to the successful execution of our missions. You will collaborate closely with cross-functional teams, contribute to the development of operational procedures, and provide valuable insights and recommendations based on post-flight analysis.
Responsibilities
Operational Management and Safety Oversight
Operational Planning and Execution
Maintenance and Technical Assurance
Documentation and Compliance
Communication and Reporting
Resource and Fatigue Management
Operational Competency
Visitor Management and Briefing
Accountability for Team Output: Ensure the highest standards of safety and performance in training and operations
Team Readiness: Confirm that all team members are fully trained, qualified, and ready for their tasks
Equipment and Gear: Ensure team members are properly equipped for tasks in varying conditions
Flight Planning: Execute detailed flight planning based on Skyports’ best practises and aircraft documentation
Infrastructure Oversight: Supervise the setup and safety of Takeoff and Landing Points (TOLPs), assigning Hub Operator (HO) leads to each
Weather Briefings: Conduct daily meteorological briefings to inform the team of environmental conditions
Team Brief: Conduct daily (start and end of day) pre-deployment and operational briefs
Fleet Serviceability: Oversee aircraft airworthiness, ensuring maintenance meets Skyports standards
Maintenance Supervision: Direct maintenance activities, up to levels 1 and 2, if qualified
Record Keeping: Maintain accurate operational records on platforms like Centrik, ensuring timely compliance with documentation protocols
Regulatory Adherence: Enforce strict adherence to Standard Operating Procedures (SOPs), aviation regulations, and laws
Communication Protocols: Manage team communication channels for effectiveness and proper use
Incident Reporting: Oversee the prompt submission of occurrence reports by team members
Resource Planning: Manage team resource allocation for optimal utilisation and to prevent overextension
Fatigue Monitoring: Monitor team fatigue levels and human factors to ensure overall well-being
Personal Proficiency: Maintain currency and competency on at least one Unmanned Aerial System (UAS) platform
Operational Familiarity: Stay familiar with all operational areas to be ready to act as a qualified remote pilot
Visitor Induction: Provide comprehensive safety briefings to visitors, outlining operational hazards and emergency procedures
Qualifications
Regulatory Certifications
a) Hold a valid
Unmanned Aircraft Pilot License
(UAPL) Multi-rotor, up to 25kg
b) Familiarity with Singapore Air Navigation Order (ANO) and CAAS UAS regulatory requirements
Technical Competency
a) Proficiency in flight planning tools, mission software, and UAS platforms used by the organisation
b) Familiarity with basic maintenance procedures, fleet documentation, and airworthiness assurance
Operational Readiness
a) Ability to manage end-to-end field operations, including TOLP setup, crew briefings, and stakeholder communication
b) Capable of responding to in-field issues, making real-time decisions, and managing unforeseen disruptions
Soft Skills
a) Ability to monitor fatigue, manage resources and maintain team morale and cohesion
b) Effective communication skills, both written and verbal, to collaborate with internal teams and clients
c) Self-motivated with a keen eye for detail and a commitment to delivering exceptional results
d) Excellent problem-solving skills and the ability to make quick decisions in dynamic situations
Others
a) Hold a valid Class 3 driver’s license
Minimum of 3-5 years of experience in UAS operations, with strong record of safety and effective deployments
Prior experience in tea leadership or supervisory roles in drone operations or aviation-related environments
Demonstrate experience in mission planning, risk assessment, Concept of Operations (ConOps) development and safety management
Flexibility to travel domestically and internationally for
up to 8 weeks at a time
to conduct on-site operations or training
Familiarity with
flight operations management platforms
Summary
The Team Leader is responsible for the overall safety, performance, and readiness of their team during training and operations, including all personnel and equipment both in the air and on the ground. This role oversees flight and operational planning, ensures team competency and equipment preparedness, and maintains strict compliance with safety protocols, SOPs, and aviation regulations.
The Team Leader is also expected to manage stakeholders on-site, respond to operational challenges with sound judgment, and ensure clear communication throughout. Additional responsibilities include maintenance oversight, resource allocation, fatigue monitoring, documentation, and maintaining proficiency on at least one UAS platform. This role is critical to ensuring mission success, stakeholder confidence, and operational integrity.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in an innovative and growing industry.
A collaborative and dynamic work environment with ample opportunities for professional development.
Flexible working arrangements and a supportive team culture.
How to Apply:
If you’re passionate about drones and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr