2,960 Airline Services jobs in Singapore
Airport Operations Coordinator
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We are seeking a Customer Service Officer to join our team at the Airport in Singapore.
The successful candidate will be responsible for leading a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.
The ideal candidate will have excellent leadership skills, a good command of written and spoken English, and a pleasant disposition with good interpersonal skills.
Responsibilities:
- Oversee and lead a team in managing daily operations.
- Guide, develop, motivate, and mentor staff.
- Ensure compliance with safety, security, and standard operating procedures.
- Assist the Duty Manager in daily deployment.
Requirements:
- Diploma in any discipline.
- Good command of written and spoken English.
- Pleasant disposition and good interpersonal skills.
- Team player in a fast-paced environment.
- Independent and able to multi-task.
- Able to prioritise tasks effectively.
- Able to work on Rotating shifts.
Airport Operations Coordinator
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As an Airport Transfer Planner, you will be responsible for planning and dispatching airport transfers at SIN Changi airport. This is a fast-paced role that requires excellent customer service skills and the ability to work in a team environment.
The ideal candidate will have experience in customer-facing roles, particularly in the transport industry. You should be organized and tech-savvy, with the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Plan and dispatch airport transfers
- Handle VIP clients and corporate bookings
- Ensure smooth operations with drivers
Requirements:
- Excellent customer service skills
- Experience in customer-facing roles, particularly in transport
- Organized and tech-savvy
- Able to work shifts, including weekends
Benefits:
This role offers a rewarding and challenging opportunity to grow your career in a fast-paced environment. As part of our team, you will have access to ongoing training and development opportunities, as well as regular feedback and coaching from experienced colleagues.
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume for consideration. We look forward to hearing from you.
Airport Operations Manager
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Job Overview
- Oversee Airport operations as required, ensuring smooth day-to-day activities.
- Coordinate airport operations including planning staff schedules and relevant reports/paperwork to optimize efficiency.
- Assist in the re-deployment of staff where necessary, guaranteeing that manpower requirements are met for all staff groups.
- Provide comprehensive training to new staff members in the department, ensuring accurate delivery of product knowledge.
- Prioritize and assist staff with daily operations, maintaining a high level of productivity.
- Develop full knowledge of airport services provided by the organization.
- Manage inventory, stationery, and stocks for daily use within the department.
- Maintain records and accounts for all flights serviced and attended, ensuring accuracy and timeliness.
- Respond promptly and professionally to vendors' queries, feedback, and complaints.
- Submit monthly flight lists for accounting purposes, ensuring seamless financial management.
- Perform additional duties as required, adapting to changing needs and priorities.
Key Requirements
- Bachelor's degree or higher.
- A minimum of four years' experience in the industry, showcasing expertise in airport operations and customer service within an airline, airport, or ground handling company.
- At least two years in a management or leadership role, demonstrating strong leadership skills.
- Ability to work on shifts and weekends/PH, ensuring flexibility.
- Capacity to work overtime, meeting deadlines and workload demands.
- Flexibility to work rotating shift working hours as required by the airport's operations.
Benefit from our professional environment.
Tell us about your skills
Product Knowledge
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory Management
Administration
Accounting
Freight Operations
Airport Operations
Team Player
Customer Service
Scheduling
Shipping
Independent Work
Airport Operations Assistant
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Job Title: Airport Operations Assistant
Description:
The Airport Operations Assistant is a vital role that involves overseeing the daily activities of baggage handlers and other support staff. This includes ensuring the timely and accurate processing of baggage, coordinating with airlines, ground handling agents, and other stakeholders, as well as addressing and resolving baggage-related customer complaints and issues.
Requirements:
- A minimum Diploma in Aviation/Aerospace related disciplines or other relevant qualifications;
- Comfortable working with rotating shifts, including morning, afternoon, and overnight shifts;
Benefits:
This role offers a salary ranging from $2.5k + Additional Shift and OT allowance, as well as the opportunity to work with a full-time schedule and sign-on bonus.
Additional Information:
As an Airport Operations Assistant, you will be part of a dynamic team working together to ensure the smooth operation of airport processes. If you are comfortable with shift work, have relevant qualifications, and are looking for a challenging role, this could be the perfect opportunity for you.
Skills and Qualifications:
- Aircraft Management;
- Airport Operations Management;
- Aircraft Systems;
- Baggage Handling System;
- Baggage Loading and Unloading Administration;
- Airport Service Quality Management;
- Aviation Industry;
- Airport Management;
- Airports;
- Aircraft;
- Airport Operations;
- Baggage Handling Operations;
- Baggage Services Management;
Working Conditions:
This role involves working 44 hours per week over 6 days, with rotating shifts, including morning, afternoon, and overnight shifts. The location is Changi.
Contact:
Please submit your resume and any supporting documents for consideration. Only shortlisted candidates will be notified.
Airport Operations Specialist
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Job Title: Airport Operations Specialist
We are seeking a highly skilled and experienced Airport Operations Specialist to transport personnel, goods, and materials safely and efficiently across various airport locations.
Responsibilities:
Airport Operations Professional
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Ramp Operations Manager Job Description
At our organization, we are seeking a highly motivated and organized individual to join us as a Ramp Operations Manager.
Key Responsibilities:
- Maintain compliance with mandatory documentation requirements for working in Changi Airport, including the Airport Pass administered by Airport Police.
- Work rotational shifts, adapting to varying schedules and time zones (e.g., week 1 - 0800H to 1700H, week 2 - 1300H to 2200H, etc.).
- Operate in a dynamic work environment exposed to weather elements, without shelter at the airport tarmac, under rain or sun.
- Develop effective communication skills in English to liaise with various stakeholders operating at the flights.
- Possess basic literacy in Microsoft Office, particularly in generating and submitting daily operational and incident reports.
- Act as the primary point of contact for client operational counterparts, coordinating and implementing changes as directed.
- Bonus points for holding a valid Airfield Driving Permit (ADP).
Required Skills and Qualifications:
- Warehousing
- Weather management
- Microsoft Office proficiency
- Microsoft Excel expertise
- 3PL experience
- DNA understanding
- Administrative work capabilities
- Literacy in multiple languages
- Theatre knowledge
- Inventory management skills
- Police procedures awareness
- ISO 9001 certification
- Cashiering skills
- Customer service excellence
- Staff development abilities
Benefits:
Working at our organization offers numerous benefits, including:
- A competitive salary package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A comprehensive benefits program
Others:
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual looking for a challenging role, please apply today!
Airport Operations Manager
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Roles & Responsibilities:
Our global client seeks a Customer Service Officer to oversee daily operations, ensuring a positive passenger experience and satisfaction. This role involves leading a team in managing day-to-day activities, making final decisions on matters of importance, and guiding staff in maintaining high service standards.
The successful candidate will be responsible for ensuring compliance with safety, security, and standard operating procedures. They will also assist the Duty Manager in daily deployment based on agreed service standards with airlines and airport authorities.
Key responsibilities include:
- Managing daily operations and making final decisions on matters of importance
- Leading a team in managing day-to-day activities
- Guiding staff in maintaining high service standards
- Ensuring compliance with safety, security, and standard operating procedures
- Assisting the Duty Manager in daily deployment
Requirements:
To be considered for this role, applicants must possess:
- A diploma in any discipline
- Good command of written and spoken English
- Pleasant disposition and good interpersonal skills
- Ability to work effectively in a fast-paced environment
- Independent and able to multitask
- Ability to prioritize tasks effectively
- Ability to work on rotating shifts
Benefits:
This role offers a dynamic work environment, opportunities for growth and development, and a chance to work with a global client. If you are a motivated and customer-focused individual, we encourage you to apply.
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Airport Operations Officer
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This role requires an individual with strong interpersonal skills and the ability to work in a fast-paced environment. Key responsibilities include ensuring that vehicles are in good condition, assisting with baggage wrapping services, and maintaining a courteous and hospitable attitude towards internal and external customers.
Key Responsibilities:
- Understanding airside operations and adhering to guidelines.
- Driving company vehicles to collect and send baggage within airport proximity.
- Maintaining vehicle safety and ensuring they are in good working condition.
- Assisting with baggage wrapping services.
- Providing excellent customer service and promoting a positive team environment.
Requirements and Qualifications:
- Possess a Class 3/3A driving license.
- Able to work on shift rotation, weekends, and public holidays.
- Familiarity with Changi Airport's rules and regulations is an advantage.
- Physically fit to perform tasks.
- Required to wear safety vest and shoes.
- Pro-active, dynamic, dedicated, and responsible.
Benefits and Others:
- Gain exclusive knowledge of airside layout.
- Understand the workings of an exclusive terminal.
- Work in a fun and dynamic environment.
- Enjoy airport discounts.
Airport Operations Coordinator
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Job Summary:
We are seeking a reliable and skilled Driver to manage airport import/export tasks, warehouse transfers, and general deliveries.
Assignment Manager - Airport Operations
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This role involves overseeing equipment assignment and operation at a major airport. Key responsibilities include planning and assigning equipment operators, coordinating with maintenance teams, and ensuring timely flight departures.
- Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing, and supply of Ground Support Equipment (GSE).
- Collaborate with internal stakeholders and external partners to ensure seamless aircraft towing and utilities servicing activities.
- Maintain regular communication with equipment operators to guarantee punctual departure of flights and any changes in assignments for services.
- Address customer requests/complaints as necessary.
- Higher education in aviation or aircraft management is preferred.
- Proficiency in SAP and Microsoft applications is an asset.
- Ability to work 12-hour rotating shifts.
As a key member of our team, you will be responsible for ensuring the smooth operation of equipment and services at the airport. If you have strong organizational skills and are able to work effectively in a fast-paced environment, we encourage you to apply for this exciting opportunity.