36 Airline Operations jobs in Singapore

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We are searching for a driven and motivated Senior IT Business Analyst with working knowledge of Airline Operations. You will be part of the IT Business Solutions team and will be the key provider of Scoot's solutions design. You will work closely with the Product Owner and Software Developers to deliver Scoot's Software Solutions.

You will participate in the design and delivery of IT solutions, addressing airline requirements on modern software platforms.

• Support the Product Owner in drafting and refining user stories, including detailed acceptance criteria.
• Provide documentation support for requirements gathering, gap analysis, training, and product testing.
• Consult with product owners and SMEs to prioritize and shape the product backlog, using Agile best practices.
• Participate in and facilitate scrum ceremonies such as backlog refinement, sprint planning, review, and retrospectives.
• Create detailed business analyses, outlining problems, opportunities, and solutions.
• Evaluate information from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs.
• Conduct Architecture Review Committee (ARC) reviews for design, cost, and security approval.
• Deliver work products throughout the project lifecycle and provide updates to the team.
• Develop project progress reports and identify areas for improvement.

• Assist with operational management of the project team, including meetings, approvals, and project logs.
• Support IT projects in managing budgets, forecasts, financial modeling, and variance analysis.
• Manage stakeholder communications.
• Support preparation of BRDs, functional specifications, user guides, use cases, and scenarios.
• Participate in project walkthroughs, requirements gathering, design, testing, training, and implementation.
• Support development and testing activities.
• Assist in rollout activities, including UAT, user training, and post-go-live support.
• Promote Agile practices and continuous improvement culture.

• University degree with 5 years of relevant experience.
• Highly organized with the ability to manage multiple projects or tasks.
• Independent, resourceful, analytical, and problem-solver.
• Team player with initiative.
• Good communication skills.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Airlines and Aviation

Senior IT Business Analyst (Airline Operations)

Join to apply for the Senior IT Business Analyst (Airline Operations) role at Scoot .

Get AI-powered advice on this job and more exclusive features.

Summary

We are searching for a driven and motivated Senior IT Business Analyst with working knowledge of Airline Operations. You will be part of the IT Business Solutions team and will be the key provider of Scoot's solutions design. You will work closely with the Product Owner and Software Developers to deliver Scoot's Software Solutions.

Job Description

You will participate in the design and delivery of IT solutions, addressing airline requirements on modern software platforms.

Business Analyst Responsibilities

• Support the Product Owner in drafting and refining user stories, including detailed acceptance criteria.
• Provide documentation support for requirements gathering, gap analysis, training, and product testing.
• Consult with product owners and SMEs to prioritize and shape the product backlog, using Agile best practices.
• Participate in and facilitate scrum ceremonies such as backlog refinement, sprint planning, review, and retrospectives.
• Create detailed business analyses, outlining problems, opportunities, and solutions.
• Evaluate information from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs.
• Conduct Architecture Review Committee (ARC) reviews for design, cost, and security approval.
• Deliver work products throughout the project lifecycle and provide updates to the team.
• Develop project progress reports and identify areas for improvement.

Project Management Responsibilities

• Assist with operational management of the project team, including meetings, approvals, and project logs.
• Support IT projects in managing budgets, forecasts, financial modeling, and variance analysis.
• Manage stakeholder communications.
• Support preparation of BRDs, functional specifications, user guides, use cases, and scenarios.
• Participate in project walkthroughs, requirements gathering, design, testing, training, and implementation.
• Support development and testing activities.
• Assist in rollout activities, including UAT, user training, and post-go-live support.
• Promote Agile practices and continuous improvement culture.

Requirements

• University degree with 5 years of relevant experience.
• Highly organized with the ability to manage multiple projects or tasks.
• Independent, resourceful, analytical, and problem-solver.
• Team player with initiative.
• Good communication skills.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Airlines and Aviation

Airport Operations Team Leader

We are seeking an experienced and skilled Airport Operations Team Leader to join our team. The successful candidate will be responsible for overseeing airport operations, coordinating with staff schedules and reports, and ensuring that manpower requirements are met for all staff groups.

• Assist in the planning and coordination of airport operations.
• Ensure that staff schedules and reports are accurate and up-to-date.
• Oversee the re-deployment of staff where required.
• Train new staff in department procedures and product knowledge.
• Participate in daily operations and possess full knowledge of airport services provided by the company.

To be considered for this role, you will need:

• A minimum degree and above.
• A minimum 4 years' relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service.
• A minimum 2 years in a management or leadership role.
• The ability to work on shifts and weekends/public holidays.
• The ability to work overtime.
• The ability to work rotating shift working hours as required by the airport's operations.

You will need to have strong skills in:

• Leadership and Management
• Customer Service
• Inventory and Administration
• Accounting and Freight
• Airport Operations and Teamwork
• Scheduling and Shipping

This is a great opportunity to join a dynamic team and take your career to the next level. We look forward to hearing from you!

Job Title: Airport Operations Assistant

Description:

The Airport Operations Assistant is a vital role that involves overseeing the daily activities of baggage handlers and other support staff. This includes ensuring the timely and accurate processing of baggage, coordinating with airlines, ground handling agents, and other stakeholders, as well as addressing and resolving baggage-related customer complaints and issues.

Requirements:

• A minimum Diploma in Aviation/Aerospace related disciplines or other relevant qualifications;
• Comfortable working with rotating shifts, including morning, afternoon, and overnight shifts;

Benefits:

This role offers a salary ranging from $2.5k + Additional Shift and OT allowance, as well as the opportunity to work with a full-time schedule and sign-on bonus.

Additional Information:

As an Airport Operations Assistant, you will be part of a dynamic team working together to ensure the smooth operation of airport processes. If you are comfortable with shift work, have relevant qualifications, and are looking for a challenging role, this could be the perfect opportunity for you.

Skills and Qualifications:

• Aircraft Management;
• Airport Operations Management;
• Aircraft Systems;
• Baggage Handling System;
• Baggage Loading and Unloading Administration;
• Airport Service Quality Management;
• Aviation Industry;
• Airport Management;
• Airports;
• Aircraft;
• Airport Operations;
• Baggage Handling Operations;
• Baggage Services Management;

Working Conditions:

This role involves working 44 hours per week over 6 days, with rotating shifts, including morning, afternoon, and overnight shifts. The location is Changi.

Contact:

Please submit your resume and any supporting documents for consideration. Only shortlisted candidates will be notified.

The primary objective of this role is to oversee the smooth operation of airport activities. This involves planning and coordinating staff schedules, managing relevant reports and paperwork, and ensuring that manpower requirements are met for all staff groups.

• Key Responsibilities:
• Oversee daily airport operations, including planning staff schedules and coordinating tasks.
• Manage ordering, inventory, stationery, and stocks for daily use within the department.
• Receiving and maintaining records and accounts for all flights serviced and attended.
• Attend to vendors' queries, feedback, and complaints in a timely professional manner.
• Conduct and submit monthly flight lists for accounting purposes.
• Shift rotation may be required, and additional duties (including hands-on tasks) will be assigned as needed.

Requirements: To excel in this position, you should possess full knowledge of handling airport services provided by the company, along with excellent communication and organizational skills.

Job Summary

The Airport Operations Manager is responsible for overseeing airport operations, coordinating staff schedules, and ensuring that manpower requirements are met for all staff groups.

Key Responsibilities

• Working in Airport Operations on RAMP or Interior Flight Maintenance is a MUST.
• Assist in overseeing Airport operations and exposure in any airport operations is mandatory.
• Assist in coordinating airport operations including planning staff schedules, and relevant reports/paperwork.
• Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
• Assist in training new staff in the department and ensure product knowledge is accurately delivered to staff.
• Participate and help the staff with the daily operations.
• Possess full knowledge of handling airport services provided by the company.
• Responsible for all ordering, inventory, stationery, and stocks for daily use for own department.
• Receiving and maintaining records and accounts for all flights serviced and attended.
• Attend to vendors' queries, feedback, and complaints in a timely professional way.
• Conducting and submitting monthly flight lists for accounting purposes.
• Any additional duties (including hands-on duties) as required.

Requirements

• Minimum Diploma and above.

• Minimum 1 year relevant Airport experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport or ground handling company.

• Able to accept 6 days of rotating shift working hours as required by the airport's operations.

Tell Employers What Skills You Have

Required Skills

• Product Knowledge
• Microsoft Office
• Microsoft Excel
• Interpersonal Skills
• Inventory
• Baggage Loading and Unloading Administration
• Administration
• Accounting
• Freight
• Cargo Loading and Unloading Administration
• Airport Operations
• Team Player
• Microsoft Word
• Customer Service
• Scheduling
• Aircraft loading
• Shipping
• Able To Work Independently

As a key player in airport operations, the Business Development Manager will oversee all operational aspects to ensure smooth and efficient execution.

• Develop and implement operational strategies to meet business objectives.
• Coordinate staff schedules and relevant reports/paperwork to optimize productivity.
• Re-deploy staff as required to meet changing demands.
• Ensure adequate manpower requirements are met for all staff groups.
• Train new staff members on departmental procedures and product knowledge.
• Participate in daily operations and provide guidance as needed.
• Possess thorough knowledge of airport services provided by the company.
• Manage inventory, stationery, and stocks for daily use within the department.
• Maintain accurate records and accounts for all flights serviced and attended.
• Address vendor queries, feedback, and complaints in a timely and professional manner.
• Compile and submit monthly flight lists for accounting purposes.

• Product Knowledge
• Leadership
• Microsoft Office
• Microsoft Excel
• Interpersonal Skills
• Inventory Management
• Administration
• Strategy Development
• Compliance
• Project Management
• Communication Skills
• Airport Operations
• Team Player
• Customer Service

• Read and act upon telex messages in a timely manner.
• Inform apron staff of aircraft changes and update relevant records.
• Ensure requests for SIA stretcher and supplementary oxygen kits are processed efficiently.
• Update flight observer charts and fax them to IGO and MAINTROL.
• Prepare reports on SQ and Scoot delays.

• Minimum ITE Certificate / Diploma in any discipline.
• Familiarity with Microsoft Excel and SAP.
• Able to read and understand telex messages.
• Experience in data entry, chart updates, and report generation.
• Excellent communication and interpersonal skills.
• Able to work under pressure and adapt to changing situations.

• Microsoft Office Suite.
• Troubleshooting skills.
• Data analysis and interpretation.

We are seeking an experienced operations leader to coordinate a large team supporting inventory movement and shelf readiness across multiple airport terminals.