454 Air Freight jobs in Singapore

Responsibilities:

• Booking of flights with airlines
• Arrange shipments with customers and contractors
• Maintain good relationships with both internal and external stakeholders
• Handle all customers' enquiries timely and effectively
• Work closely with internal operations to meet customer's requirements
• Ensure compliance with customer's Standard Operating Procedures
• Ensure all data are updated correctly in system
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Monitors progress to achieve month end targets
• Work with billing team to close off jobs and issue invoice
• Take charge of supplier's invoice disputes
• Take lead in issue resolutions
• Implement improvements to enhance service capability within the team
• All other ad-hoc work instructions from Supervisor / Manager

Requirements:

• Diploma in Supply Chain or related module equivalent and above
• At least 2 years of related experience in freight forwarding industry
• Strong knowledge in freight forwarding operations
• Proficient in Microsoft Office (Outlook, Excel, Powerpoint etc)
• Communication skills
• Able to multitasking and ability to manage time effectively
• Problem-solving

Working Location: Alps Avenue / Changi Cargo Complex

Responsible for wide range of Airfreight import and export shipment of various commodities from local and overseas clients and agents.

Experienced in Airfreight operations, ensuring regalatory compliance, seamless customer service and efficient delivery of logistics solutions.

Manage the airfreight team, monitor team KPI, prepare monthly work schedule and sales target.

Possess excellent communication and interpersonal skills.Should be ready to accept and execute, to the best of the capacity, any new or additional responsibilities which the company may delegate in the course of the employment.

Working Hours : Monday to Fridays 9am to 6pm

Available to start work immediately.

POSITION SUMMARY

C.H. Robinson is seeking a Global Forwarding Agent(Air Freight) to join our Air team in Singapore, where you'll play a key role in ensuring the smooth execution of complex international shipments. Your work will directly impact customer satisfaction and operational excellence across our global forwarding network.

In this role, you'll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes.  You will come out of this experience ready to be part of a high-performing team.

If this all sounds good, let's talk more about what you'll be working on.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence:

·    Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo

·    Understand and input applicable financial components of shipments to generate correct billing for customers

·    Apply industry knowledge and critical thinking to adapt processes/create solutions in response to challenges both internally and externally

·    Execute/Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

·    Create, maintain, and update shipments in Navisphere, ensuring accurate data

·    Full understanding of pricing.  Provides quotes based on needs of customer and network

·    Provides track and trace service to customers and generates shipment documents

·    Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.

Facilitate Relationships:

·    Builds great relationships with customers, responding timely and following up on issue resolution

·    Communicate clearly, timely, and effectively with Customers/Agents, CHR offices, and Outside Vendors

·    Promote a positive working relationship for all team members

·    Participate, as needed, in new customer implementations and business meetings

Other Activities:

·    Ensure customer SOPs are maintained and adhered to

·    Work according to CHR, local and global laws, regulations and procedures

·    Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

·    High school diploma or GED

·    Minimum 1-3 years of Global Forwarding experience

·    Proficiency in Microsoft Office Suite of programs

·    Fluent in English (written and verbal)

Preferred:

·    Associate's or bachelor's degree in related field

·    Values a diverse and inclusive work environment

·    Excellent communication, prioritization, and multi-tasking skills

·    Proven track record of strong customer service skills, interacting with customers and being client focused

·    Excellent follow up with customers and the network

·    Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

·    High level of attention to detail

·    Ability to work in a fast-paced and deadline-driven environment

If this sounds like the job for you, let's talk We can't wait to hear from you

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

1. Airfreight Planner -Entry level/Mon-Fri: 9am-5.30pm; Alt Sat: 9am-1pm /Up $3,500

2. Monitor and plan space for loading of shipment to maximise efficiency.

3. Follow up on status of freight and ensure that all relevent parties are update.
4. Work closely with airlines on enquiries on rate, tracking and other matters.
5. Creating, maintaining and reviewing the selling rate and buying from customer/ carriers
6. Ensuring that all shipment are complete and uplift on time with agreed rate with customer and airline.
7. Prepare progress report & profit/loss to stakeholders, and handle RFQ & tendering.
8. Work with sales team and assist to advice on the best solutions.
9. Knowledgeable in buy/ selling rate from customer/airlines and plan bup shipment.

10. At least 2 years relevant experience, Entry level are welcome to apply.

11. Billing Executive - Logistics /5 days /Up to $4,000

12. Generate invoices to customers and review client accounts and billing histories.

13. Correct billing errors/discrepancies and Input billing data into billing system.
14. Maintain records of transactions, invoices, and payment histories.
15. Track and monitor client payments, ensuring timely collection.
16. Follow up on overdue payments and apply payments accounts & resolve payment issues.
17. Resolve client billing inquiries/disputes and address their concerns.
18. Assist clients with setting up payment plans to resolve related to their invoices.
19. Prepare and generate regular reports on billing and payment statuses for management.
20. Assist in reconciling accounts receivable balances.
21. Maintain accurate records to assist in the preparation of financial reports.
22. Assist in audits by providing necessary documentation and supporting information.
23. 'O'Level/ITE/Diploma/Dgree in any discipline with 2 years relevant experience.

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R

EA License No: 23C1894

• Well Known Logistics Company
• 5.5 Days Alternate
• Location: Changi Area

Job Description:

• Manage end-to-end air import/export operations accurately and efficiently
• Ensure timely billing and invoice submission to support prompt payments
• Verify cargo permits and conditions before release to warehouse/traffic team
• Prepare and submit MAWB/HAWB and permit declarations
• Track and follow up on shipments with customers, carriers, co-loaders, transporters, and overseas agents
• Coordinate effectively with all stakeholders for smooth operations
• Proficient in CCN and relevant airfreight systems
• Handle documentation and communications with customers and overseas partners

Requirements:

• GCE "O" Level/ Diploma in logistics management or equivalent.
• Min 2 year of relevant experience.
• Singaporean Only

For consideration, kindly submit your CV by clicking "APPLY NOW"

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R

• Handle customer inquiries on airfreight services, rates, schedules, and documentation.
• Coordinate with internal teams for smooth and timely shipment processing.
• Assist customers with bookings, pickups, and shipment tracking.
• Resolve customer concerns professionally and efficiently.
• Ensure compliance with airfreight regulations and customs requirements.
• Promptly update shipment milestones.
• Maintain accurate records of customer interactions and shipment details.
• Collaborate with operations to improve processes and service quality.
• Keep customers informed of any delays or changes in their shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities:

• Booking of flights with airlines
• Arrange shipments with customers and contractors
• Maintain good relationships with both internal and external stakeholders
• Handle all customers' enquiries timely and effectively
• Work closely with internal operations to meet customer's requirements
• Ensure compliance with customer's Standard Operating Procedures
• Ensure all data are updated correctly in system
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Monitors progress to achieve month end targets
• Work with billing team to close off jobs and issue invoice
• Take charge of supplier's invoice disputes
• Take lead in issue resolutions
• Implement improvements to enhance service capability within the team
• All other ad-hoc work instructions from Supervisor / Manager

Requirements:

• Diploma in Supply Chain or related module equivalent and above
• At least 2 years of related experience in freight forwarding industry
• Strong knowledge in freight forwarding operations
• Proficient in Microsoft Office (Outlook, Excel, Powerpoint etc)
• Communication skills
• Able to multitasking and ability to manage time effectively
• Problem-solving

Role Purpose Statement:

Ø Sales target achievement and hunting role.

Main Accountabilities:

Ø Sales hunting and target achievement of the Air Freight division to achieve sales and profitability targets.

Ø Conduct regular market research and competitive analysis to identify trends, customer needs, and areas for differentiation.

Ø Assist in managing the air freight operations, ensuring timely and accurate processing of import/export shipments.

Ø Lead negotiations on contracts, ensuring terms are favorable for the company while meeting the needs of the client.

Ø Responsible for the management and handling of the RFQ response documents.

Ø Implement best practices to streamline processes, optimize resource utilization, and improve operational efficiency.

Ø Ensures that operations and documentation requirements are consistent with the current operational compliance.

Ø Ensure that the air freight adheres to global standards and certifications to maintain credibility and trust with clients.

Ø Drive the adoption of digital tools and innovative technologies to improve efficiency, accuracy, and service delivery within the air freight vertical.

Ø Build and maintain relationships with key air freight carriers, logistics partners, and suppliers to ensure optimal service levels, capacity, and cost-efficiency.

Ø Drive growth by planning line haul operations for shipments, while closely monitoring movements.

Ø Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.

Ø Collaborate with other departments, such as to ensure smooth and efficient import/export operations.

Qualification:

Ø Education - Graduate

Ø Experience - Total 7-10 years.

Knowledge, Skills, Abilities and Competencies:

Ø Experience in Freight Forwarding sales and target achievement (Import / Export).

Ø Ability to multitask and prioritize tasks in a fast-paced environment.

Ø Able to work very independently in a dynamic and fast paced environment.

Ø Experience in contract negotiations, air freight operations and other relevant processes.

Ø A customer-focused approach to innovation, ensuring solutions align with evolving client needs and preferences.

Ø Maintain good network of the shippers, consignees, suppliers and overseas agents.

Ø Strong communication and interpersonal skills.

Ø Proficient in Microsoft office applications.

Interfaces:

1. Managing Director 2. Ops Team

Job Type: Full-time

Pay: $7,000.00 - $9,000.00 per month

Benefits:

• Flexible schedule
• Work from home

Education:

• Bachelor's or equivalent (Preferred)

Experience:

• Air Freight: 10 years (Preferred)

Work Location: Hybrid remote in Singapore

Key Responsibilities :

• Be the main contact for customers about shipping questions, bookings, and tracking.
• Work with team members, carriers, and vendors to move cargo on time.
• Solve customer complaints quickly to improve their experience.
• Prepare and check shipping paperwork (like invoices and customs forms).
• Keep an eye on shipments and update customers if anything changes.
• Help with pricing and quotes for shipping services.
• Keep customer records up to date in the system.
• Follow all shipping laws, customs rules, and company guidelines.
• Help the sales team with customer questions and support.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R

EA Personnel Name: Lim Hooi Mei