4,828 After Sales Support jobs in Singapore
Furniture Customer Service & Sales Support
Posted 6 days ago
Job Viewed
Job Description
Furniture Customer Service & Sales Support
Job Offers & Benefits:· $3000-$3500 Basic salary
· Team/Personal Incentive
· Variable performance bonus
· Incremental annual leave yearly (12 to 18 days)
· Staff credit for free product and discount on product purchase yearly.
We are looking for a team player to join our growing Singapore Furniture Brand. We are keen to learn and improve from your contribution to our mutual success.
Candidate Role:Service customers by providing information on product availability and resolving product and service problems promptly.
Job Responsibility:- Respond promptly and professionally to customer’s enquiries from various channels: website live chat, marketplace, social platform messaging, telephone, emails and in person.
· Confirm product order details made online and update stock & delivery schedule to customer.
· Liase with freight forwarder and factories on stock fulfilment.
· Manage and track daily delivery progress, providing scheduled updates on delivery status & replan when delay occurs to customers.
· Follow up with proper closure for existing customers on their delivery and warranty issues.
· Work closely with warehouse on stock fulfilment and inventory related issues.
· Work with sales to improve nett sales.
· Document product issues for claim/re-order to supplier.
· Document customer interactions in key notes history for weekly meeting to improve value and service to customers.
· Actively request customers for good reviews.
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance of situation.
- Establish and maintain good rapport with customers by using positive language and anticipating their needs.
- Able to recommend alternative products or compromise to resolve sales cancellation.
- Ability to independently negotiate repair/replace products or reduce /refund sales.
- Identify and escalate issues to Manager only when exceed set parameters, escalation of issue will be the key KPI to appraise work performance.
· Participate in ad hoc duties being assigned by managers.
Job Requirements:
v Able to work 5.5 days (9am-6pm) per week on weekdays and alternating Saturdays. Rest day on Sundays.
v Basic understanding of lemon law, consumer rights and customer service practices.
v Strong communications and interpersonal skills especially instant message and telephone etiquette.
v Candidates with working experience in customer dispute resolution or furniture installation or repair will be strongly considered.
v Willingness to cooperate with customers and management to resolve any issues that may arise.
v Ability to maintain a calm and polite manner in stressful situations.
v Excellent organizational and multitasking skills.
v Strong command of written and verbal English + other languages will be useful.
v Able to start with short notice period.
How to Apply:Submit your application with a copy of your updated Resume in MS Word Format via:
Sales Support Coordinator/ Customer Service
Posted today
Job Viewed
Job Description
Job Highlights:
- Work life Balance
- Supportive Team & Positive Work Culture
- Career Growth Opportunities
Sales Support Coordinator
Job Scope:
- Assist sales teams with order processing and coordination
- Prepare sales reports and maintain sales data
- Liaise with customers and internal departments to ensure smooth order fulfillment
- Manage sales documentation and contracts
- Support marketing and promotional activities
Requirements:
- Nitec, Diploma or degree in business or related field
- Experience in sales support or FMCG industry is a plus
- Strong organizational and multitasking abilities
- Proficient in MS Office and CRM systems
Administrative Executive
Job Scope:
- Provide administrative support to corporate teams
- Manage correspondence, scheduling, and meeting coordination
- Prepare reports, presentations, and official documents
- Handle office supplies and vendor management
- Assist in organizing corporate events and activities
Requirements:
- Diploma or equivalent qualification
- Proven experience as an administrative assistant or similar role
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Proficient in MS Office and office management software
Customer Service Associate:
Job Responsibilities:
- Handle customer inquiries, quotations, and sales orders
- Maintain and update customer records and assist in preparing sales documentation
Coordinate with internal departments for order fulfillment and delivery scheduling
Assist in sourcing, issuing purchase orders, and following up with suppliers
- Maintain supplier records and monitor inventory levels
- Track and ensure timely delivery of goods and services
- Provide general administrative support on an ad-hoc basis as required.
Job Requirements:
- Minimum GCE O/N Level, ITE, or Diploma in Business Admin, or a related field
- Good command of Microsoft Office (Excel, Word, Outlook)
- Organized, detail-oriented, and capable of handling multiple responsibilities
- Strong interpersonal and communication skills
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Yuphine Lee | R
Sales Support Coordinator/ Customer Service
Posted today
Job Viewed
Job Description
Job Highlights:
- Work life Balance
- Supportive Team & Positive Work Culture
Career Growth Opportunities
Sales Support Coordinator
Job Scope:
- Assist sales teams with order processing and coordination
- Prepare sales reports and maintain sales data
- Liaise with customers and internal departments to ensure smooth order fulfillment
- Manage sales documentation and contracts
- Support marketing and promotional activities
Requirements:
- Nitec, Diploma or degree in business or related field
- Experience in sales support or FMCG industry is a plus
- Strong organizational and multitasking abilities
Proficient in MS Office and CRM systems
Administrative Executive
Job Scope:
- Provide administrative support to corporate teams
- Manage correspondence, scheduling, and meeting coordination
- Prepare reports, presentations, and official documents
- Handle office supplies and vendor management
- Assist in organizing corporate events and activities
Requirements:
- Diploma or equivalent qualification
- Proven experience as an administrative assistant or similar role
- Excellent organizational and time management skills
- Strong written and verbal communication skills
Proficient in MS Office and office management software
Customer Service Associate:
Job Responsibilities:
- Handle customer inquiries, quotations, and sales orders
- Maintain and update customer records and assist in preparing sales documentation
- Coordinate with internal departments for order fulfillment and delivery scheduling
- Assist in sourcing, issuing purchase orders, and following up with suppliers
- Maintain supplier records and monitor inventory levels
- Track and ensure timely delivery of goods and services
- Provide general administrative support on an ad-hoc basis as required.
Job Requirements:
- Minimum GCE O/N Level, ITE, or Diploma in Business Admin, or a related field
- Good command of Microsoft Office (Excel, Word, Outlook)
- Organized, detail-oriented, and capable of handling multiple responsibilities
Strong interpersonal and communication skills
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Yuphine Lee | R
Sales Support Coordinator / Customer Service
Posted 9 days ago
Job Viewed
Job Description
Responsibilities
Responsible for processing customer orders and providing day-to-day customer support.
Coordinate shipping arrangements with customers, forwarders, or respective service providers.
Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.
Attend to customers' inquiries and requests.
Liaise closely with customers and suppliers regarding shipment schedules and rescheduling.
Support sales team with the creation of quotation to customers.
Interact with customers to close sales.
Qualifications
Candidate must possess at least a Diploma
At least 2 years of working experience
Good communication skills in both English and Chinese
Able to liaise with customers in mandarin
Computer literate - ability to adapt to MS office, other software quickly
5 days work week
Customer Service Executive (Sales Support) #79352
Posted today
Job Viewed
Job Description
Industry/ Organization Type
Retail Advertising Service Provider
Position Title
Customer Service Executive (Sales Support)
Working Location
Central – Potong Pasir
Working Hours
5 days / Mon-Fri: 9am-6pm
Salary Package
Up to SGD Performance Bonus
Duration
Permanent
Key Responsibilities
- Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
- Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
- Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
- Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
- Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency
Requirements
- Min. O level
- Min. 1 year of experience in related field
- Proficient in Microsoft Excel and Word
Kindly apply through ANY of the following methods
- Submit your application by clicking the APPLY button;
- Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.
Application Policy
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R
Customer Service/ Administrative/ Sales Support Coordinator
Posted today
Job Viewed
Job Description
Job Highlights:
- Work life Balance
- Supportive Team & Positive Work Culture
- Industries: Logistics – Import & Export / FMCG / Funeral Services / Freight Services / Automotive
Job Responsibilities:
- Handle customer inquiries, quotations, and sales orders
- Maintain and update customer records and assist in preparing sales documentation
Coordinate with internal departments for order fulfillment and delivery scheduling
Assist in sourcing, issuing purchase orders, and following up with suppliers
- Maintain supplier records and monitor inventory levels
- Track and ensure timely delivery of goods and services
- Provide general administrative support on an ad-hoc basis as required.
Job Requirements:
- Minimum GCE O/N Level, ITE, or Diploma in Business Admin, or a related field
- Good command of Microsoft Office (Excel, Word, Outlook)
- Organized, detail-oriented, and capable of handling multiple responsibilities
- Strong interpersonal and communication skills
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Yuphine Lee | R
Customer Service and Sales Support Coordinator
Posted today
Job Viewed
Job Description
Job Summary:
We are seeking a skilled Customer Service and Sales Support Coordinator to join our team. The ideal candidate will possess excellent communication, time management, and organizational skills.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner via phone, email, or other communication channels.
- Provide information and resolve customer complaints in accordance with company policies and procedures.
- Liaise with clients to address delivery or stock issues.
- Coordinate logistics for delivery arrangements.
- Prepare packing lists for warehouse operations.
- Process orders, handle salmon factory yield rate reports, and manage stock inventory.
- Match signed delivery order invoices with tax invoices.
- Submit daily sales reports.
- Mailing invoices to clients.
- Filing of invoices.
- Preparing sticker labelling.
Requirements:
The successful candidate will have:
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Strong organizational and time management skills.
- Proficiency in handling multiple tasks and priorities.
- Basic knowledge of administrative software and systems.
What We Offer:
We offer a dynamic work environment, competitive compensation package, and opportunities for growth and development.
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Customer Service Officer (Sales Support) #66077
Posted today
Job Viewed
Job Description
Job Description
- Industry/ Organization Type: Logistics
- Position Title: Customer Service Officer (Sales Support)/ Sales Admin
- Working Location: Loyang
- Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
- Salary Package: Basic Salary + AWS + Performance Bonus
- Duration: Permanent Role
Key Responsibilities
- Handle daily rate enquiries from local customers and overseas agents.
- Timely response for all enquiries with multiple solutions and accuracy.
- Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
- Handle RFQs.
- Communicate and coordinate with operations team for efficient execution of shipments.
- Understand and analyse market trends, assist with providing pricing strategies for clients.
- Develop key account business through regular communication, efficient pricing and follow-ups.
- Report generation.
- Other ad-hoc duties may be assigned.
APPLY NOW
- Candidates without experience are welcome to apply. Training will be provided.
- Proficient in Microsoft Office.
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Please indicate #66077 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R
Tell employers what skills you haveSales
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Data Entry
Good Communication Skills
Freight
Communication Skills
Team Player
Microsoft Word
Customer Service
Job Search
Pricing
Shipping
Customer Service Experience
Customer Service Executive (Sales Support) #79352 -
Posted today
Job Viewed
Job Description
Job Description
- Industry/ Organization Type: Retail Advertising Service Provider
- Position Title: Customer Service Executive (Sales Support)
- Working Location: Central – Potong Pasir
- Working Hours: 5 days / Mon-Fri: 9am-6pm
- Salary Package: Up to SGD 2900 + Performance Bonus
- Duration: Permanent
Key Responsibilities
- Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
- Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
- Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
- Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
- Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency
APPLY NOW
- Min. O level
- Min. 1 year of experience in related field
- Proficient in Microsoft Excel and Word
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Please indicate #79352 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R
Tell employers what skills you haveSales
Microsoft Office
Microsoft Excel
Customer Support
Interpersonal Skills
Floor Plans
Adaptability
Freight
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Job Search
Shipping
Customer Service Experience
Customer Service Executive (Sales Support) #79352
Posted today
Job Viewed
Job Description
Job Description
Industry/ Organization Type: Retail Advertising Service Provider
Position Title:
Customer Service Executive (Sales Support)
Working Location: Central – Potong Pasir
Working Hours: 5 days / Mon-Fri: 9am-6pm
Salary Package:
Up to SGD 2900 + Performance Bonus
Duration: Permanent
Key Responsibilities
Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency
APPLY NOW!
Min. O level
Min. 1 year of experience in related field
Proficient in Microsoft Excel and Word
Kindly apply through
ANY
of the following methods:
Submit your application by clicking the
APPLY
button;
Email your resume to Please indicate
#79352
on the email subject.
Anradus Application Policy:
We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within
3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R
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