94 Advertising Operations jobs in Singapore
Marketing Operations
Posted today
Job Viewed
Job Description
Responsibilities:
- Plan and coordinate roadshows and events, including venue sourcing and vendor management.
- Engage consumers on-site to generate enquiries, sign-ups, and sales opportunities.
- Manage event logistics such as set-up, inventory, and backend support.
- Handle Corporate and Group Buy enquiries to support sales acquisition.
- Assist with festive gift sourcing, campaign timelines, and Terms & Conditions preparation.
- Ensure campaign codes remain valid and update marketing assets as needed.
- Track and analyse performance data, RSVP responses, and event feedback to measure success.
- Maintain marketing inventory including merchandise, booth collaterals, and sales kits.
- Work closely with vendors by preparing quotations, processing payments, and ensuring timely settlements.
- Generate monthly reports on campaign, roadshow, and reseller performance.
Requirements:
- Degree in Business / Marketing or related fields
- 1-2 years of experience in marketing coordination or admin roles preferred
- Detail-orientated with strong organisational and follow-up skills
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Proficiency in MS Office (Excel, Word, PowerPoint); familiarity with Canva is a bonus
Interested candidates, please send your updated resume to
Marketing Operations Executive
Posted 6 days ago
Job Viewed
Job Description
Treasury Wine Estates (TWE) is one of the world's l eading wine companies. At TWE we are led everyday by our purpose, Boldly Cultivating . We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.
At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands, click here ( .
About the role
Reporting to the Head of Marketing - SEA & NA, the Marketing Operations Executive will primarily support the Penfolds Marketing team across SEA&NA (75% time allocation), while also providing operational assistance to the Global Marketing Director (25% time allocation) for Global Sales (SEA&NA, ANZ & EMEA) and Global Travel initiatives.
The Marketing Operations Executive plays a pivotal role in supporting the seamless execution of marketing initiatives across Penfolds' regional and global markets. This role is responsible for managing operational processes, coordinating with cross-functional teams and ensuring marketing activities are delivered with precision, efficiency and strategic alignment.
Marketing Data & Reporting
+ Maintain and update the regional marketing calendar and project tracker, ensuring visibility and alignment across teams
+ Support with the preparation of monthly A&P reports, including data consolidation, analysis and insights generation to inform strategic decisions
+ Assist in the development of ad hoc marketing reports, providing timely and accurate data to support A&P performance tracking and stakeholder presentations
+ Maintenance and general housekeeping of shared drive: Reports, presentations and all other related documents
Budget & Vendor Process Management
+ Manage the end-to-end purchase order process, including raising POs, tracking approvals and ensuring timely vendor invoicing
+ Ensure compliance with internal finance and procurement policies, maintaining accurate records and documentation
+ Liaise with external vendors and agency partners to facilitate contract approvals, scope of work documentation and budget alignment
Brand and PR Events Support
+ Provide operational support for brand and PR events, including venue coordination, logistics planning, sample management and preparation of event materials
+ Collaborate with cross-functional teams to ensure smooth operational rollouts, managing timelines, deliverables and stakeholder communications.
Trade Marketing Support
+ New Product Development
+ Co-ordinate demand forecasts for new products using historical data, market trends and input from sales team
+ Collaborate with Global NPD team and Regional Demand Planning leads to ensure alignment with forecasted demand
+ Assist in planning and executing product launch
+ Monitor post-launch performance and provide insights for continuous improvement
+ Measurement and Evaluation
+ Gatekeeper for Regional Trade Marketing Activation Tracker - maintain and update the Monthly Regional Trade Marketing Activation Tracker with all planned and ongoing trade marketing activities with the support of local Trade Marketing teams
+ Support integration of Regional Trade Marketing tracker data with other planning dashboards
+ Provide insights on activation performance and ROI where applicable.
GWP and POSM Deployment
+ Coordinate the delivery and distribution of GWP and POSM assets, ensuring timely arrival and readiness for retail and event execution
+ Monitor inventory levels and liaise with Senior Customer Marketing Manager to ensure GWP and POSM materials are deployed effectively and aligned with campaign timelines
Team Operations Support
+ Provide ad hoc support for marketing projects and coordination tasks as required
+ Assist in organizing team planning sessions and follow-up actions where required
+ Contribute to team efficiency by identifying opportunities to streamline processes and improve operational workflows
About you
+ Bachelor's degree with emphasis on marketing and busines s
+ 5+ years of experience in marketing operations and brand support specific to Luxury or FMCG industry
+ Strong organizational and project management skills.
+ Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); experience with Power BI, JDE or similar systems is a plus
+ Excellent attention to detail and ability to manage multiple priorities.
+ Strong interpersonal and communication skills.
+ Excellent interpersonal and communication skills; a clear and confident communicator who can build and nurture strong relationships and work with cross-functional teams
+ Results oriented, a critical-thinker, strategic and problem-solver
+ Exceptional project management, planning and organisational skills
+ Strong work ethics and capabilities to persuade and influence internal and external stakeholders
+ Aptitude to work autonomously and self-regulate workflow and approvals as necessary
Why you'll love it here:
+ Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
+ We prioritise your growth with access to g lobal career opportunities and structured programs designed to support your health, wellbeing and career development.
+ Enjoy the world's most desirable wines through our generous employee product allowance
+ Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!
We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here ( .
It takes all varietals!
At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age, race, colour, religion, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact , quoting the job title and reference number.
How to apply
We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.
Marketing Operations Analyst
Posted today
Job Viewed
Job Description
You'll play a key role in supporting the execution of exciting brand campaigns, events, and activations. This role is ideal for someone who's passionate about marketing, production, and bringing ideas to life behind the scenes. You'll gain hands - on experience working closely with our regional marketing team, contributing to the end-to-end execution of projects in a fast-paced, collaborative environment
Key Responsibilities:
Assist in planning and executing marketing events, showroom activations, and internal campaigns
Conduct vendor research and support the quotation process for event logistics,
merchandise, and production needs
Coordinate production timelines and liaise with external vendors, creatives, and agency partners to ensure smooth delivery
Provide on-site support for events and content shoots, including setup, logistics and coordination
Manage operational tasks such as inventory tracking, production requests, printing of merchandise, and organising marketing collaterals
Requirements:
Fresh graduate with a background in marketing, communications, events, or media
Meticulous, dependable, and detail-oriented
Enjoys solving problems and working on multiple projects at once
A team player with strong communication and project coordination skills
Comfortable working in fast- paced environments with shifting priorities and tight timelines
Marketing Operations Manager
Posted today
Job Viewed
Job Description
We are seeking an experienced
Marketing Operations Manager (Contract, Remote Role)
for the APJ region to lead operational programming and manage the tech stack in Marketo and related platforms. The role demands deep knowledge of regional marketing strategies and compliance requirements. You will collaborate closely with Field Marketing and Business Development teams to guide campaign strategies, enhance lead funnel efficiency, and ensure optimal pipeline conversion, while also staying updated on trends within the APJ region.
Requirements
RESPONSIBILITIES
- Own and manage regional operational programming in Marketo and the associated tech stack for APJ, ensuring alignment with business objectives
- Provide campaign strategy guidance, considering regional and global implications, to ensure seamless omni-channel marketing execution
- Lead the execution of multi-channel campaigns, ensuring best practices and high-quality lead flow through the funnel
- Optimize campaign performance, focusing on key metrics such as MQL conversion rate, database growth, and email performance
- Manage and improve campaign and operational processes, including lead routing, lifecycle management, and scoring, to ensure efficiency and effective documentation
- Collaborate cross-functionally with Field Marketing, Business Development, and other teams to gather requirements and manage stakeholder relationships
- Perform regular campaign QA, including testing emails, validating links, and reviewing dynamic content
- Provide insightful campaign performance reporting and optimization recommendations to key stakeholders
- Troubleshoot and resolve complex technical or campaign-related issues
Responsibilities
- At least 5 years of experience with marketing automation tools (Marketo, Salesforce, Tableau)
- Strong understanding of end-to-end campaign lifecycle management across the full MarTech stack
- Proficient in campaign reporting and analysis, translating insights into actionable recommendations for marketing optimization
- Experience in process design, improvement, and documentation for operational and campaign execution
- Ability to manage multiple projects, deadlines, and day-to-day tasks while ensuring smooth operations
- Excellent cross-functional collaboration and stakeholder management skills
Marketing Operations Coordinator
Posted today
Job Viewed
Job Description
Responsibilities:
- Act as the main point of contact for internal bank customers, facilitating communication for CMD.
- Prepare timely management reports and statistics from various sources like EDP systems and credit files.
- Manage the Marketing Support Unit, providing administrative support to CMD officers, including:
- Preparing materials for Loan Committee meetings.
- Recording and forwarding legal documents to CAD.
- Conducting searches on ACRA, World Check, Factiva, and Fircosoft.
- Managing CAs due for review and coordinating target dates with AOs.
- Drafting letters to customers for financial statements and insurance renewals.
- Lead or assist in ad-hoc projects, including audit preparation, RAR, and Annual Budget coordination.
- Provide administrative support to SAM as needed.
Requirements:
- Degree holder with at least 1 – 2 years' knowledge of credit administration, supporting banking loans
- Proficient in administrative tasks, strong in PC usage and Excel are essential
- Excellent communication abilities
** This Singapore-based position is opened to Singaporeans only.
Email:
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R
This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to GMP Technologies (S) Pte Ltd's PDPA and e2i's PDPA
Marketing & Operations Intern
Posted today
Job Viewed
Job Description
Company
Play Beyond Pte Ltd
Designation
Marketing & Operations Intern
Date Listed
01 Jul 2025
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From 01 Sep 2025, For At Least 4 Months
Profession
Marketing / Public Relations
Industry
Retail / eCommerce
Location Name
Singapore
Work from Home
Allowance / Remuneration
$800 - 1,100 monthly
Company Profile
Play Beyond is a eco-enterprise supported by the Ministry of Sustainability and Environment. Our vision is to mobilise a circular economy for children's toys by promoting a sustainable way of toy consumption through our platform. Our mission is to normalise the concept of preloved toys while empowering play and sustaining tomorrow.
At Play Beyond, we're not just about selling toys—we're about cultivating innovation and fostering talent. We're passionate about providing opportunities for young minds to grow and thrive in the dynamic world of e-commerce and sustainability. As an intern at Play Beyond, you'll be part of a team that's dedicated to making a positive impact. From day one, you'll have the chance to contribute to meaningful projects and gain hands-on experience in areas like marketing, operations and customer service. Join us as we revolutionize the way children's toys are consumed and create a more sustainable future for generations to come. If you're passionate about play, sustainability, and making a difference, we'd love to hear from you
Job Description
Are you creative, adaptable, entrepreneurial, and looking to gain hands-on experience working on a variety of projects? We appreciate these qualities at Play Beyond and seek marketing interns who can contribute fresh ideas, create content, and research industry trends. Interns will work directly with founders to conduct research and execute marketing projects that improves our brand, communications, and strategy.
Objectives of this role
- Play a role throughout the marketing cycle in positioning, messaging, and storytelling
- Contribute to marketing campaigns and events that further the company's strategic goals
- Monitor consumer trends, feedback, and satisfaction levels
- Apply marketing concepts to solve organizational challenges
- Provide support for virtual and in-person events
- Contribute fresh ideas that can enhance the brand's standing Responsibilities - Support team to plan, develop, and execute marketing initiatives and events (virtual & in-person)
- Complete projects related to branding, content creation, and social media marketing
- Assist management with the preparation of campaigns and reports
- Liaise with vendors, partners, and customers
- Perform competitive market analysis to identify areas of opportunity
- Collect performance metrics on social media, direct mails and web performance to measure progress
Skills and qualifications
- Curious, fast-learning, and resourceful
- Strong communication and presentation skills
- Self-motivated and with self-starter mindset
- Knowledge/experience working with Adobe Creative Suite (Indesign, Dreamweaver, Illustrator, Photoshop) and/or other illustration tools like Canva & Capcut
- Strong illustration skills a plus
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.
Apply for this position
Marketing Operations Assistant
Posted today
Job Viewed
Job Description
Company Overview:
Volt Auto is Singapore's exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.
Job Overview:We are looking for a reliable and hands-on Marketing Operations Assistant to support the execution of marketing events and roadshows. This role will be responsible for the movement of equipment and materials in and out of event spaces, managing marketing inventories, and ensuring smooth operational support for all marketing activities.
Key Responsibilities
- Assist in the set-up, dismantling, and logistics of all marketing events, activations, and roadshows.
- Handle the movement and transportation of event materials, displays, and equipment to and from venues.
- Manage the marketing storeroom, including proper organization, stock-keeping, and regular inventory checks.
- Ensure all marketing equipment, props, and materials are in good condition and ready for use.
- Provide on-ground support during events, including assisting the marketing team with operational needs.
- Drive company vehicle(s) when required to transport marketing materials or staff to event sites.
- Perform other ad-hoc duties to support the marketing team's operational needs.
Requirements
- Minimum secondary education or equivalent.
- Physically fit and comfortable with manual handling of event materials.
- Possess a valid driving license (Class 3/3A).
- Basic organizational and record-keeping skills.
- Willing to work flexible hours, including evenings, weekends, and public holidays when events are scheduled.
- A team player with a positive, can-do attitude.
Be The First To Know
About the latest Advertising operations Jobs in Singapore !
Marketing Operations Executive
Posted today
Job Viewed
Job Description
About us
Treasury Wine Estates (TWE) is one of the world's leading wine companies. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.
At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's desirable luxury wine company – known for the experiences we create for our consumers, customers, partners, suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands, click here.
About the role
Reporting to the Head of Marketing – SEA & NA, the Marketing Operations Executive will primarily support the Penfolds Marketing team across SEA&NA (75% time allocation), while also providing operational assistance to the Global Marketing Director (25% time allocation) for Global Sales (SEA&NA, ANZ & EMEA) and Global Travel initiatives.
The Marketing Operations Executive plays a pivotal role in supporting the seamless execution of marketing initiatives across Penfolds' regional and global markets. This role is responsible for managing operational processes, coordinating with cross-functional teams and ensuring marketing activities are delivered with precision, efficiency and strategic alignment.
Marketing Data & Reporting
Maintain and update the regional marketing calendar and project tracker, ensuring visibility and alignment across teams
Support with the preparation of monthly A&P reports, including data consolidation, analysis and insights generation to inform strategic decisions
Assist in the development of ad hoc marketing reports, providing timely and accurate data to support A&P performance tracking and stakeholder presentations
Maintenance and general housekeeping of shared drive: Reports, presentations and all other related documents
Budget & Vendor Process Management
Manage the end-to-end purchase order process, including raising POs, tracking approvals and ensuring timely vendor invoicing
Ensure compliance with internal finance and procurement policies, maintaining accurate records and documentation
Liaise with external vendors and agency partners to facilitate contract approvals, scope of work documentation and budget alignment
Brand and PR Events Support
Provide operational support for brand and PR events, including venue coordination, logistics planning, sample management and preparation of event materials
Collaborate with cross-functional teams to ensure smooth operational rollouts, managing timelines, deliverables and stakeholder communications.
Trade Marketing Support
New Product Development
Co-ordinate demand forecasts for new products using historical data, market trends and input from sales team
Collaborate with Global NPD team and Regional Demand Planning leads to ensure alignment with forecasted demand
Assist in planning and executing product launch
Monitor post-launch performance and provide insights for continuous improvement
Measurement and Evaluation
Gatekeeper for Regional Trade Marketing Activation Tracker - maintain and update the Monthly Regional Trade Marketing Activation Tracker with all planned and ongoing trade marketing activities with the support of local Trade Marketing teams
Support integration of Regional Trade Marketing tracker data with other planning dashboards
Provide insights on activation performance and ROI where applicable.
GWP and POSM Deployment
Coordinate the delivery and distribution of GWP and POSM assets, ensuring timely arrival and readiness for retail and event execution
Monitor inventory levels and liaise with Senior Customer Marketing Manager to ensure GWP and POSM materials are deployed effectively and aligned with campaign timelines
Team Operations Support
Provide ad hoc support for marketing projects and coordination tasks as required
Assist in organizing team planning sessions and follow-up actions where required
Contribute to team efficiency by identifying opportunities to streamline processes and improve operational workflows
About you
Bachelor's degree with emphasis on marketing and business
5+ years of experience in marketing operations and brand support specific to Luxury or FMCG industry
Strong organizational and project management skills.
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); experience with Power BI, JDE or similar systems is a plus
Excellent attention to detail and ability to manage multiple priorities.
Strong interpersonal and communication skills.
- Excellent interpersonal and communication skills; a clear and confident communicator who can build and nurture strong relationships and work with cross-functional teams
- Results oriented, a critical-thinker, strategic and problem-solver
- Exceptional project management, planning and organisational skills
- Strong work ethics and capabilities to persuade and influence internal and external stakeholders
- Aptitude to work autonomously and self-regulate workflow and approvals as necessary
Why you'll love it here:
Our culture is built on bringing our whole selves, being courageous and delivering together – it's our DNA and the heart of who we are at TWE.
We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
Enjoy the world's most desirable wines through our generous employee product allowance
Plus, you'll get an extra day off each year with your "TWEforME Day" – a day to spend however you choose
We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here.
It takes all varietals
At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age, race, colour, religion, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact , quoting the job title and reference number.
How to apply
We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.
Marketing Operations Supervisor
Posted today
Job Viewed
Job Description
We're Hiring – Marketing Operations Supervisor, Singapore
Aimin BD Department is looking for a Marketing Operations Supervisor to join our team in Singapore.
This is a hands-on role where you'll work closely with the BD Head and be directly involved in brand, advertising, and customer experience projects.
Responsibilities:
- Visual & Content Design: Create promotional materials, videos, posters, and photography that align with our brand identity.
- Advertising & Data: Coordinate with ad partners, manage creatives and data reports, and turn insights into strategy.
- Website Projects: Support website redesign and ensure a smooth user experience consistent with our VI.
- Customer Service: Handle online customer inquiries, follow up on feedback, and improve overall user satisfaction.
Requirements:
- Diploma or above in Marketing, Advertising, Design, or related fields.
- Proficient in Chinese and English (spoken and written), able to communicate with local and overseas teams.
- Hands-on skills in Photoshop, Illustrator, Canva, and data analysis tools such as Excel or Looker Studio.
- Bonus: experience in photography, video editing, Facebook/Instagram/Google Ads, UI/UX collaboration, Xiaohongshu or TikTok operations.
- Portfolio required (design works, campaign visuals, or analysis reports).
- Preferably based in Singapore.
Why Join Us:
- Participate in brand upgrades, ad optimization, and website redesign projects.
- Build expertise across design, marketing operations, customer service, and cross-team collaboration.
- Work on impactful projects with real career growth opportunities.
Application:
Please send your resume, portfolio, and earliest start date to: ___
Email subject: Marketing Operations Supervisor – Name – Availability
If you're a creative problem solver who's equally comfortable with design tools, data reports, and customer conversations, this role is for you.
爱民 BD部招聘:市场运营主管
工作地点:新加坡
工作性质:全职(周一至周五,需配合活动加班与调休)
招聘人数:1人
到岗时间:即刻
直属上级:BD 部部长
岗位性质:个人岗位,不带团队
⸻
岗位职责
视觉与内容设计
负责公司日常宣传物料、视频、海报、摄影内容的设计与制作;
确保设计风格符合公司 VI 及品牌定位,统一且有吸引力;
为门店、客服及活动提供物料支持。
广告商对接与数据分析
跟进广告商投放数据,协助分析效果;
负责素材提交、文案审核、创意优化等对接;
输出清晰的数据分析,为上级提供营销策略参考。
网站制作协助
跟进制作商进度,提出设计与用户体验改进建议;
协助推进网站改版和落地,确保与公司 VI 一致。
客服服务
负责线上客户咨询的日常回复与跟进,提升用户体验;
及时处理客户反馈与需求,记录并反馈给相关部门;
协助收集用户意见,为市场与运营策略提供参考。
⸻
任职要求
学历背景:专科及以上,市场、广告、设计类专业优先;
语言能力:中英双语读写与口语流利,能与海外团队沟通;
技能要求:
必备:Photoshop / Illustrator / Canva 协作;Excel / Looker Studio 数据分析;跨部门沟通与项目推进;
加分:拍摄与视频剪辑经验;Facebook、Instagram、Google 广告实操;网站 UI/UE 协作;小红书 / TikTok 运营经验;
其他:需提供作品集(含海报/视频/活动物料/数据分析报告);优先考虑居住在新加坡的候选人。
⸻
岗位价值与发展
深度参与品牌升级、广告投放优化、网站改版落地;
全面提升视觉设计、广告运营、客服服务与项目协作能力;
直接接触核心市场项目,具备快速成长空间。
⸻
应聘方式
请将简历 + 作品集 + 可到岗时间
发送至:___(邮箱)
邮件标题格式:【市场运营主管-姓名-可到岗时间】
Job Type: Full-time
Pay: $2, $2,800.00 per month
Work Location: In person
Marketing Operations Analyst
Posted today
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Marketing Operations Analyst position is part of the Global Network Services (GNS) business within the Global Merchant & Network Services business group. The GNS business drives scale and relevance for the enterprise by bringing on and managing financial institutions that issue and/or acquire on the American Express network. The business manages American Express's presence in over 110 countries and territories through over 240 financial institution partners and is a driver of innovation for the company through the products and services it regularly introduces to the Network.
Through the GNS partnerships we can offer exciting and innovative products and benefits in GNS countries, improving merchant coverage, strengthening the value proposition, and amplifying the American Express brand.
The GNS Product, Marketing and Global Businesses (PMGB) team is a dynamic global marketing organization with responsibility to deliver:
- Product & Product Marketing: competitive product strategy and product & campaign delivery in GNS countries.
- Partner & Customer Experience: infrastructure for value add and compliant experiences.
- Brand Management: Protect and engage Amex Brand; increase Amex and GNS Brand awareness in GNS countries.
Global Businesses: Grow the GNS Supply Chain Solutions B2B business.
The Marketing Operations Analyst sits within the GNS Product, Marketing and Global Businesses (PMGB) team and plays a critical role in the team responsible for end-to-end management of regional marketing initiatives from planning to execution. Reporting directly to the Head of Regional Marketing, the successful candidate will work to monitor and improve our existing controls and ensure we are compliant across all our marketing initiatives regionally. This role is ideal for a collaborative individual with a process-driven mindset and the ability to communicate effectively across diverse tasks.
How will you make an impact in this role?
- Adhere to, make sure their region adheres to and contribute towards strengthening PMGB's Product & Marketing SOPs.
- Standardize team processes to ensure consistency with other regions and efficiency.
- Drive risk management efforts, focusing on operational risk events, issue management, and resolution. Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution.
- Lead control management activities including regulatory/audit queries, ensuring alignment across the PMGB leadership team and key partners.
- Own Compliance-led initiatives, including the coordination and completion of Process Risk Self Assessments and Risk Control Self Assessments.
- Support BU with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations.
- Facilitate Marketing & Business Development onboarding and training programs.
- Support the decommission of Benefit partners.
- Manage the update of a marketing and product initiatives inventory.
- Conduct quality checks and collection evidence for marketing initiatives.
Manage bi-annually refresh of the Product line repository for the region.
Minimum Qualifications:
- Understanding of marketing practices, with additional knowledge of processes and best practices being advantageous.
- Proven experience in process improvement or project management.
- Preferable experience in operational risk management.
- Exceptional communication skills, with the ability to distil complex operational principles into clear, simple terms.
- Strong organizational skills and meticulous attention to detail, ensuring alignment among all stakeholders on multiple projects.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.