3,245 Active Listening jobs in Singapore
CLIENT RELATIONS ASSOCIATE
Posted 2 days ago
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Job Description
Job Mandate
The Client Relations Associate is primarily responsible for providing customer service related to account opening, time deposits, client inquiries, after-sales service, and the accurate, efficient, and timely processing of over-the-counter transactions such as deposits, withdrawals, payments, foreign currencies, remittances, and miscellaneous transactions.
Duties & Responsibilities
- Performs start and end of day banking activities.
- Processes over-the-counter transactions related to cash and check deposits, withdrawals, encashments, foreign currencies, remittances, and other miscellaneous transactions, with decision-making authority up to $30K SGD.
- Monitors maturities of Time Deposits and coordinates with clients for instructions.
- Briefs and orients prospective clients on bank products and services, cross-sells bank products, and provides active assistance to clients.
- Acts as Junior Marketing Officer, organizing and supporting marketing events, engaging with clients, and serving as an alternate for Loans Operations and Treasury Operations, as well as a Liaison Officer for Singapore clients and branches in the Philippines.
- Ensures confidentiality of passwords in all assigned systems and compliance with the bank’s policies, procedures, KYC and AMLA requirements, Data Privacy, and Service Quality Standards.
- Handles small projects and performs other duties as assigned.
Client Relations - APAC
Posted 13 days ago
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Job Description
An exciting opportunity has arisen to join Tradeweb's Client Service team based in Singapore covering the whole APAC region. Working in a fast paced, challenging and dynamic environment, the team enjoys the responsibility of delivering the Tradeweb suite of products to our clients on the buy side. As a Client Services Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of our products and services in order to meet with our clients' demands.
**Key Responsibilities:**
+ Support buyside clients with general platform / product queries but will have a focus on supporting our Repo Workflows
+ Monitor trades and actively follow up to identify and resolve any issues
+ Support internal teams with client connectivity and delivering initial user training
+ Work directly with the Sales Teams to onboard new clients, including handling legal documentation and training coordination
+ Take ownership some buyside procedures and documentation
+ Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and supporting team efforts to deliver great service, particularly around product launches
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Ensuring the system is prepared for daily trading and monitor performance throughout the trading day
**Essential Skills / Experience:**
+ Results oriented and motivated to deliver excellent client service
+ Keen interest in financial markets; prior exposure to or enthusiasm for Repo Products is highly desirable
+ Client services or financial services background preferred
+ Fluent in North Asian languages (Mandarin, Japanese, Korean etc) is beneficial
+ Ability to multitask with strong organizational and time management skills
+ Strong MS Office skills and must be comfortable using financial application
+ Able to support colleagues in achieving collective goals and demonstrate initiative and resourcefulness in independent task.
+ Eager to learn, results focus and requires a high degree of self-motivation
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
Client Relations Officer
Posted today
Job Viewed
Job Description
Reception duties
- Attend to incoming calls
- Attend to visitors and handle all enquiries
- Manage the auto-gate intercom and the public address system
- Attend to all incoming faxes and mails from letterbox
- Maintain a good filing system and records.
- Handle the admission, discharge, booking and coordination of transport for the residents
- Arrange for financial counselling
- Ensure that the residents' records are updated and properly maintained
- Ensure all charges are correctly keyed into the CURA System before invoices are generated
- Send out invoices and track accounts receivables
- Generate receipts upon receiving payment
- Prepare day end report
- Update E bed status in IRMS
- Update residents' hospitalization and home leave
- Coordinate and email prescriptions to Polyclinics
- Coordinate with family for subsidy application and for the social report
- Renew HHMT
- Update RAF
- Draft letter to payer for changes in RAF, to be signed by the Operations Manager
- Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application
- Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
- Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
- Coordinate with the Physiotherapists for PT report for purpose of subsidy application
- Email discharge notice to respective nursing level
- Handle client's feedbacks and re-direct the feedback to the respective Departmental Head
- Print of wound photos sticker labels and prescriptions
- Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)
- Possess "O" Level / "A" Level Certificate or a Diploma in Business or its equivalent
- Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
- Able to work on alternate Saturday
- Able to work onsite in Bukit Panjang area.
Client Relations Specialist
Posted today
Job Viewed
Job Description
We are seeking an enthusiastic and skilled Client Engagement Associate to join our team.
This role involves engaging with clients, understanding their needs, and recommending suitable swim programs. The ideal candidate will be able to handle multiple leads, maintain accurate records, and track follow-ups systematically.
Key Responsibilities- Handle incoming client enquiries via various communication channels
- Understand customer needs and recommend suitable swim programs
- Maintain accurate lead records and updates using data management tools
- Track follow-ups, bookings, and enquiry status systematically
- Strong communication skills in English (spoken and written)
- Friendly, confident, and persuasive when speaking with clients
- Comfortable using data management tools for tracking and data entry
- Detail-oriented and organised in handling multiple leads
- A supportive team culture
- On-the-job training provided
- Clear workflows and SOPs to help you succeed
This role is perfect for someone who enjoys talking to people, helping them make informed decisions, and wants to grow their career in a dynamic environment.
Client Relations Officer
Posted today
Job Viewed
Job Description
Job Description :
- Develop and execute a strategic sales plan to identify and target potential commercial customers within assigned territories
- Generate leads through various channels , including cold calling, networking, referrals, and attending industry events
- Build and maintain strong relationships with key decision-makers and stakeholders within prospective customer organisations
- Conduct thorough needs assessments to understand customers' energy requirements and tailor solutions to meet their specific needs
- Present and demonstrate the value proposition of our electricity solutions, highlighting cost savings, efficiency improvements, and sustainability benefits
- Negotiate and close sales contracts , ensuring favourable terms and conditions for both the customer and the company
- Collaborate with internal teams , including Operations, Billing, Product & Business Analysis, and among others, to ensure seamless delivery of solutions and exceptional customer experience
- Stay informed about industry trends, market conditions, and competitive landscape to effectively position our offerings
- Achieve and exceed sales targets , consistently delivering on revenue and growth objectives
- Provide regular sales updates to management and market intelligence, highlighting key challenges, and opportunities
Minimum Requirements :
- Minimum Diploma in Business, Marketing, or a related field
- Proven experience in B2B sales , preferably within the energy or utilities sector
- Commercially savvy
- Strong understanding of electricity solutions and the commercial energy market
- Excellent communication, negotiation, and presentation skills
- Ability to build and maintain relationships with diverse stakeholders
- Energetic
- Self-motivated
- Goal-oriented
- Able to work independently
- Accepts responsibility
- Plan and think strategically
- Creative and innovative
- Proficiency in using CRM software and other sales tools
- Willingness to travel as needed to meet with customers and attend industry events
- Working Hours: 8.30am – 6.00pm (Monday – Friday)
Working Location : Central
**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
Tell employers what skills you haveCRM
Referrals
Customer Service Oriented
Sustainability
Customer Experience
Inventory
Business Analysis
Golf
Cold Calling
B2B
Networking
Market Intelligence
Facility Maintenance
Presentation Skills
Able To Work Independently
Hospitality
Client Relations Coordinator
Posted today
Job Viewed
Job Description
About us, a leading home renovation platform in Singapore, connects homeowners with professionals to create dream homes more efficiently.
Key Responsibilities:- Manage relationships with clients
- Develop partnerships for events and initiatives
- Coordinate homeowner testimonials and photoshoots
- Update client information on our customer relationship management system
- Analyse post-campaign statistics
- Provide administrative support
Ideal candidates possess excellent communication skills, enjoy interacting with clients, and have strong organisational skills.
Tell us about your relevant skills:
- Customer Relationship Management (CRM)
- Multitasking
- Microsoft Office
- Microsoft Excel
- Sales Process
- Product Management
- Project Management
- Attention to Detail
- Writing
- Communication Skills
- Administrative Support
- Team Player
- Product Development
- Customer Service
Client Relations Officer
Posted today
Job Viewed
Job Description
Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Responsibilities:
- Manage a portfolio of customer accounts with ongoing support and engagement
- Prepare quotations, proposals, and customer-facing documents
- Assist in meeting team targets through excellent account service and follow-up
- Build strong, long-term relationships with clients to foster loyalty
- Coordinate with internal teams to ensure timely and accurate support
- Maintain documentation and records to ensure compliance with account processes
Requirements:
- Diploma in any discipline
- Service- or results-oriented with strong initiative
- Reliable, detail-oriented, and organised
- Excellent interpersonal and communication skills
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R23117211 (Hew Lee Dea)
Tell employers what skills you haveProduct Knowledge
Customer Retention
Power Generation
Customerfacing
Interpersonal Skills
PowerPoint
Office Administration
Compliance
Good Communication Skills
Attention to Details
Communication Skills
Team Player
Microsoft Word
Customer Service
Customer Relations
Able To Work Independently
Customer Service Experience
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Client Relations Officer
Posted today
Job Viewed
Job Description
To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.
Reception duties
- Attend to incoming calls
- Attend to visitors and handle all enquiries
- Manage the auto-gate intercom and the public address system
- Attend to all incoming faxes and mails from letterbox
- Maintain a good filing system and records.
Administrative duties
- Handle the admission, discharge, booking and coordination of transport for the residents
- Arrange for financial counselling
- Ensure that the residents' records are updated and properly maintained
- Ensure all charges are correctly keyed into the CURA System before invoices are generated
- Send out invoices and track accounts receivables
- Generate receipts upon receiving payment
- Prepare day end report
- Update E bed status in IRMS
- Update residents' hospitalization and home leave
- Coordinate and email prescriptions to Polyclinics
- Coordinate with family for subsidy application and for the social report
- Renew HHMT
- Update RAF
- Draft letter to payer for changes in RAF, to be signed by the Operations Manager
- Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application
Other duties
- Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
- Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
- Coordinate with the Physiotherapists for PT report for purpose of subsidy application
- Email discharge notice to respective nursing level
- Handle client's feedbacks and re-direct the feedback to the respective Departmental Head
- Print of wound photos sticker labels and prescriptions
- Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)
Job Requirements
- Possess "O" Level / "A" Level Certificate or a Diploma in Business or its equivalent
- Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
- Able to work on alternate Saturday
- Able to work onsite in Bukit Panjang area.
Healthcare Industry
Microsoft Excel
Inventory
Administration
Cashiering
Communication Skills
Administrative Support
Microsoft Word
Customer Service
Able To Work Independently
Client Relations Officer
Posted today
Job Viewed
Job Description
Job Description :
· Managing a portfolio of commercial accounts
· Prepare sales quotations and presentations to customers and prospects
· Achieve monthly and annual sales targets
· Develop and maintain strong business relationships with customers to build up loyalty
· Provide timeliness before and after-sales support to customers
· Compliance to administrative requirements on account management
· Any other duties as assigned from time to time
Requirements :
· Diploma in any discipline
· Sales-driven
· Highly reliable and meticulous
· Strong communication/ people skills
· Strong team player
· Active listener
· Effective problem-solver
Working Location : Central
**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
Tell employers what skills you haveProduct Knowledge
Account Management
Sales
Aftersales
Composition
Sales Effectiveness
Active Listener
Compliance
Advising Clients
Team Player
Customer Service
Customer Relations
Client Relations Specialist
Posted today
Job Viewed
Job Description
The Customer Service Representative plays a pivotal role in delivering exceptional service to clients. This individual is responsible for facilitating account openings, processing time deposits, handling client inquiries, and ensuring timely and accurate processing of transactions.
This includes:
- Performing daily banking activities
- Processing cash and check deposits, withdrawals, encashments, foreign currencies, remittances, and other miscellaneous transactions
- Monitoring maturities of Time Deposits and coordinating with clients for instructions
- Briefing prospective clients on bank products and services, cross-selling bank products, and providing service by actively volunteering assistance
- Acting as Junior Marketing Officer, organizing and supporting marketing events, speaking with clients, and serving as an alternate for Loans Operations and Treasury Operations
- Ensuring confidentiality of own password in all assigned systems and compliance to policies and procedures, KYC and AMLA requirements, Data Privacy and Service Quality Standards
The ideal candidate should possess strong negotiation skills, proficiency in Microsoft Office, and excellent written communication skills. Additionally, they should have experience in advising clients, handling deposits, and maintaining high standards of service excellence.
Required Skills and Qualifications:
- Strong negotiation skills
- Proficiency in Microsoft Office
- Excellent written communication skills
- Experience in advising clients, handling deposits, and maintaining high standards of service excellence
The ideal candidate will receive training and development opportunities, competitive compensation and benefits package, and the chance to work with a dynamic team.
Others:The selected candidate must be able to work in a fast-paced environment, demonstrate flexibility, and adapt to changing circumstances.