62 Academic Coordinator jobs in Singapore

School Coordinator

• Location: Jurong East/Clementi/Boon Lay (only work 1 location)
• Working days: 5 days (Rotate shift based on roster)
  
  Weekday: 11.45am to 9.15pm
  
  Weekend: 8.45am to 6.15/7.15pm
  
  Salary: $2200 - $2600
• Candidates must possess at least 1-2 years' experience in as coordinator, receptionist, customer service/retail industry.

Key Responsibilities:

• Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
• Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
• Assisting in organizing events/roadshow to promote music products.
• Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
• Ensure smooth operations of music school.
• Assist with the requisition for stores' stock replenishment and ensure that an adequate level of stock is maintained at all times.
• Perform any ad-hoc duties or projects as assigned.

WhatsApp: (Han)

Email:

Chaw Chiaw Han, Reg No: R

The Supreme HR Advisory Pte Ltd, EA No: 14c7279

School Coordinator

• Location: Jurong East/Clementi/Boon Lay (only work 1 location)
• Working days: 5 days (Rotate shift based on roster)
  Weekday: 11.45am to 9.15pm
  Weekend: 8.45am to 6.15/7.15pm
  Salary: $2200 - $2600
• Candidates must possess at least 1-2 years’ experience in as coordinator, receptionist, customer service/retail industry.

Key Responsibilities:

• Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
• Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
• Assisting in organizing events/roadshow to promote music products.
• Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
• Ensure smooth operations of music school.
• Assist with the requisition for stores’ stock replenishment and ensure that an adequate level of stock is maintained at all times.
• Perform any ad-hoc duties or projects as assigned.

WhatsApp: (Han)

Email:

Chaw Chiaw Han, Reg No: R

The Supreme HR Advisory Pte Ltd, EA No: 14c7279

Job Overview:

The Academic Enrolment Coordinator is responsible for the efficient management of student admission and enrolment processes, ensuring seamless compliance with regulatory requirements and school policies.

Key Responsibilities:

• Coordinate student admission and enrolment processes to meet established targets.
• Process Student Pass applications for international students in accordance with guidelines.
• Prepare and issue receipts to students, maintaining accurate records.
• Manage student enrolment databases, tracking progression and attrition trends.
• Support data analysis and contribute to internal quality audits, identifying areas for improvement.
• Collaborate with cross-functional teams to enhance student services and learning experiences.
• Provide administrative support as needed, prioritizing tasks in a fast-paced environment.

Qualifications and Skills:

• Degree holder with at least 2 years of relevant experience in education administration.
• Experience working in an educational institution under EduTrust and ERF frameworks is advantageous.
• Proficiency in MS Office (Word, Excel, PowerPoint) and other related software.
• Excellent communication skills to liaise effectively with diverse parents and students.
• Meticulous, detail-oriented, and able to multitask in a dynamic environment.
• Strong team player with excellent interpersonal skills.

The position entails supporting the programme management function in a postgraduate marketing analytics and insight course, balancing the needs of international students with academic integrity and university standards.

Main Responsibilities:

• Evaluate student performance data and feedback to advise on continuous programme enhancement.
• Coordinate all course outlines, scheduling, and registration processes in partnership with academic departments, disseminating timely updates to students.
• Monitor student progress, workload, and well-being, ensuring prompt follow-up on all queries and requests.

• A bachelor's degree from a reputable institution, accompanied by at least 5 years of experience in managing academic programmes at tertiary institutions.
• High-level written and oral communication skills, along with counselling experience.

Bonus Points: A master's degree or relevant certifications would be an added advantage.

About this role: We are seeking a highly skilled professional to take charge of our postgraduate marketing analytics and insight programme. If you possess exceptional organisational skills and have a passion for delivering high-quality education, we encourage you to apply.

Delivering exceptional administrative support and academic services to students, staff, and faculty is crucial in this role. Maintaining accurate study plans and student records is vital, along with timely dissemination of course materials.

The key responsibilities include assisting students, preparing class schedules, supporting faculty, conducting surveys, managing feedback, and ensuring academic compliance.

• Administrative Support: Providing overall support for various initiatives, ensuring smooth communication and handling additional duties as required.

• Qualifications
• Degree or Diploma in Business Administration/ relevant field
• Proficiency in Microsoft Office and experience in student information systems or CRM tools
• On-the-job training provided

Our ideal candidate will possess the following skills and qualifications:

• Business Administration degree or diploma
• Microsoft Office proficiency
• Experience in student information systems or CRM tools

We offer a dynamic work environment, on-the-job training, and opportunities for growth and development.

Applicants must have a strong passion for delivering exceptional customer service and be able to work effectively in a team environment.

School Coordinator

• Location: Jurong East/Clementi/Boon Lay (only work 1 location)
• Working days: 5 days (Rotate shift based on roster)
  Weekday: 11.45am to 9.15pm
  Weekend: 8.45am to 6.15/7.15pm
  Salary: $2200 - $2600
• Candidates must possess at least 1-2 years’ experience in as coordinator, receptionist, customer service/retail industry.

Interested applicants can also send your resume to ( ) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME for more Coordinator role

Key Responsibilities:

• Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
• Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
• Assisting in organizing events/roadshow to promote music products.
• Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
• Ensure smooth operations of music school.
• Assist with the requisition for stores’ stock replenishment and ensure that an adequate level of stock is maintained at all times.
• Perform any ad-hoc duties or projects as assigned.

POH LI WEN REG NO: R

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

The Academic Administrator will play a crucial role in ensuring the smooth execution of academic operations.

Key Responsibilities:

• Oversee and manage academic programs, including assessments and examinations.
• Develop and implement procedures to ensure efficient execution of academic operations.
• Manage exam schedules, logistics, and results processing.
• Coordinate with faculty members and other stakeholders to ensure seamless communication and collaboration.
• Provide administrative support to program directors and faculty members.

Job Requirements:

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in Microsoft Excel and data entry.
• Quality assurance and inventory management experience.
• Administrative work, customer service, and accounting skills.

What We Offer:

• A dynamic and supportive work environment.
• Ongoing training and professional development opportunities.
• A competitive salary and benefits package.

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application.

***This position requires high proficiency in Chinese (both verbal and written). The daily working language is also Chinese. Please only submit your resume if you meet these requirements.

***此岗位要求中文非常流利且中文文字功底较好,请满足此要求后再投递简历***

如果你认真、细致、有耐心,喜欢将事情安排得井井有条,乐于接受新鲜事物,厌倦一成不变并喜欢在快速发展和变化的环境中接受挑战,欢迎你加入我们

南洋社会科学学院是新加坡教育部私立教育理事会批准注册的高等教育机构,致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作,解析和传播支撑中国成功高速发展的理论与经验,研究和传授西方社科领域教研的最新发展方向与成果,培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校合作举办 MBA硕士学位项目,中文教学,在职学习,在新加坡招生和授课。学院现开放 行政教务专员 岗位,负责学院日常行政工作及教学项目相关行政工作。

工作职责:

· 负责学院日常行政工作,提供各类行政、后勤支持

· 协助处理教学项目相关行政工作

· 完成岗位相关的其他日常工作

岗位要求:

· 本科以上学历,3年以上工作经验,行政、教务管理经验者优先

· 善于多任务处理

· 细致稳重、责任心强、适应能力强、自驱力强

· 良好的中英文口语、书面表达能力;

· 熟练使用办公室软件(Word、 Excel、PowerPoint)

Company description:

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit

Job description:

What You Will Be Doing

Contact Centre Vendor Management (30%)

• Develop and refine quality monitoring standards for the in-house and outsourced contact centre.
• Oversees regular quality audits for both in-house operations and outsourced contact centre performance, ensuring adherence to quality standards and KPIs.
• Coordinate and facilitate calibration sessions with internal teams and outsourced vendors to align on quality expectations.
• Review call, email, and counter interactions for accuracy, professionalism, and compliance with service protocols.
• Track and analyze quality performance metrics at team and individual levels, providing actionable insights for improvement.
• Collaborate with the outsourced vendor to maintain and update the SS Knowledge Base (KB), FAQs, and templates to ensure relevance and accuracy.

Training and Development (30%)

• Determine training needs through collaboration with in-house team leads and outsourced vendor, conducting training needs analyses, and implementing appropriate training interventions.
• Monitor and update training materials to align with current operational practices and standards.
• Conduct regular coaching sessions and administer product quizzes to enhance staff knowledge and reduce service errors.
• Oversee internal/external staff training plans, ensuring alignment with organizational goals.

Operational Support (20%)

• Assist the manager in ensuring that the contact centre (in-house and outsourced) meets operational KPIs, including response times, resolution rates, and customer satisfaction metrics.
• Identify key improvement areas by analysing quality assurance data and recommending preventive measures.
• Collaborate with internal stakeholders to investigate and resolve complex student cases, appeals, or exceptional requests escalated by the outsourced vendor via calls/emails within a reasonable timeline.
• Support walk-in counter inquiries as and when required.

Support/Lead for New Initiatives (20%)

• Collaborate on creating student initiatives to reduce information overload & ease student's decision-making pressure to enhance student experience.
• Organize and support advising activities for students.
• Support any other strategic initiatives as and when required.

Job Requirements

• Minimally 2-4 years of experience in quality assurance and contact centre operations, preferably in both in-house and outsourced environments.
• Experience in auditing and calibration processes for contact centres is an advantage.
• Bachelor's degree preferred, but extensive experience in quality and operations may substitute.
• Professional certifications in Contact Centre Operations, Quality Assurance, or Training (e.g., COPC, ACTA) are advantageous.
• Strong analytical skills with the ability to derive actionable insights from quality data.
• Excellent communication and interpersonal skills to influence and motivate stakeholders.
• Strong organizational skills and attention to detail.
• Willingness to work extended hours during peak periods.