43 A Star jobs in Singapore

Sales Star

Singapore, Singapore beBeeRetail

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Job Description

Unlock Your Sales Potential as a Retail Associate

We are seeking an energetic and sales-driven Retail Associate to join our team. As a Brand Ambassador, you will be the face of our brand, responsible for providing exceptional customer service and driving sales.

Main Responsibilities:

  • Maintain a highly visual and engaging in-store environment by effectively merchandising products and creating an appealing shopping experience.
  • Achieve individual sales and store sales targets by building strong relationships with customers and identifying opportunities to upsell and cross-sell.
  • Perform cashiering duties and various payment transactions in-store while maintaining accurate cash handling and adhering to company policies.
  • Manage in-store visual merchandising displays and floor-set changes to ensure a cohesive and appealing shopping experience.
  • Maintain up-to-date product knowledge and stay informed about sales and promotions to provide excellent customer service and recommend products effectively.
  • Work closely with management to handle customer complaints and resolve issues promptly and professionally.

Requirements:

  • Energetic and proactive individuals who can thrive in a dynamic environment.
  • Sales and customer-oriented with a strong focus on delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills with the ability to work effectively with colleagues and management.

Benefits:

  • Competitive salary package (basic + commission).
  • Medical coverage.
  • Dental & optical coverage.
  • Annual leave - 14 days.
  • Birthday leave.
  • Staff purchase benefits.
  • 2 off days in a week.

Career Development:

We offer comprehensive training programs to equip you with the necessary skills and knowledge to excel in your position and take on new challenges.

This advertiser has chosen not to accept applicants from your region.

Retail Sales Star

Singapore, Singapore beBeeCustomer

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Job Description

Unlock Your Sales Potential in a Dynamic Retail Environment.

Retail Sales Professional
  • We seek motivated individuals who excel in sales and customer service to drive revenue growth across various retail outlets.

As a key member of our sales team, you will be responsible for:

  • Building strong relationships with customers to understand their needs and preferences.
  • Effectively communicating product features and benefits to customers, driving sales and increasing revenue.
  • Presenting products in an attractive and appealing manner, highlighting key features and benefits.

Join us and enjoy:

  • A competitive hourly rate up to $13-15/Hr.
  • An attractive incentive scheme based on your sales performance.
  • A friendly work environment where like-minded individuals collaborate to achieve excellence in sales and customer service.
This advertiser has chosen not to accept applicants from your region.

Hostess (5 Star Hotel)

Singapore, Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.

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Job Description

What do we expect from you?
Under the general guidance of the Restaurant Manager, or any other authorized by the managementassist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.
How your day looks like?
  • Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
  • Provide friendly, courteous, and professional service at all times
  • Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
  • Prepare table allocations from reservation book before respective meal period seating
  • Ensure good communication with Management
  • Maintain complete knowledge of all menu items
  • Prepare and check tables before service
  • Clear and reset tables
  • Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
  • Ensure that all cleaning duties are completed in allocated times to the Company standards
  • Complete all opening and closing procedures
  • Must be proficient in effective and efficient table maintenance
  • Be assertive and attentive at ALL times
  • Have thorough knowledge of all product and service procedures
How do I deliver this?
  • Tell it like it is - Authentic, honest, you mean it, sincere, true.
  • Have fun and make friends - fun, energetic, whimsical, upbeat, "wink", casual.
  • I've got your back - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
  • Play to win - Original, cutting edge, new, "outside the box"; open to new possibilities, different.
  • Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
This advertiser has chosen not to accept applicants from your region.

Hostess (5 Star Hotel)

Singapore, Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

What do we expect from you?

Under the general guidance of the Restaurant Manager, or any other authorized by the managementassist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.

How your day looks like?

  • Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
  • Provide friendly, courteous, and professional service at all times
  • Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
  • Prepare table allocations from reservation book before respective meal period seating
  • Ensure good communication with Management
  • Maintain complete knowledge of all menu items
  • Prepare and check tables before service
  • Clear and reset tables
  • Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
  • Ensure that all cleaning duties are completed in allocated times to the Company standards
  • Complete all opening and closing procedures
  • Must be proficient in effective and efficient table maintenance
  • Be assertive and attentive at ALL times
  • Have thorough knowledge of all product and service procedures

How do I deliver this?

  • Tell it like it is- Authentic, honest, you mean it, sincere, true.
  • Have fun and make friends - fun, energetic, whimsical, upbeat, "wink", casual.
  • I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
  • Play to win - Original, cutting edge, new, "outside the box"; open to new possibilities, different.
  • Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
Tell employers what skills you have

Assertive
Restaurants
Interpersonal Skills
Italian
Fine Dining
Attentive
Restaurant Management
Public Relations
Pressure
Writing
Wine
Communication Skills
Team Building Skills
Customer Service
Turnover
Hospitality
This advertiser has chosen not to accept applicants from your region.

Hostess (5 Star Hotel)

Singapore, Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

What do we expect from you?
Under the general guidance of the Restaurant Manager, or any other authorized by the managementassist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.
How your day looks like?
  • Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
  • Provide friendly, courteous, and professional service at all times
  • Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
  • Prepare table allocations from reservation book before respective meal period seating
  • Ensure good communication with Management
  • Maintain complete knowledge of all menu items
  • Prepare and check tables before service
  • Clear and reset tables
  • Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
  • Ensure that all cleaning duties are completed in allocated times to the Company standards
  • Complete all opening and closing procedures
  • Must be proficient in effective and efficient table maintenance
  • Be assertive and attentive at ALL times
  • Have thorough knowledge of all product and service procedures
How do I deliver this?
  • Tell it like it is - Authentic, honest, you mean it, sincere, true.
  • Have fun and make friends - fun, energetic, whimsical, upbeat, "wink", casual.
  • I've got your back - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
  • Play to win - Original, cutting edge, new, "outside the box"; open to new possibilities, different.
  • Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
This advertiser has chosen not to accept applicants from your region.

Hotel Technician 4-Star Hotel

Singapore, Singapore TALENTS@WORK PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

The client who is a hotel near to Dhoby Ghaut MRT is looking for technician to join their team:

  • able to work 3 rotating shifts
  • 6 days work, 8 hours per shift
  • Night Shift allowance and meal provided

The Challenges:

  • Perform preventive maintenance and repair work for the building and equipment
  • Provide AV support to events
  • Provide equipment installation, refurbishment
  • Maintain equipment checklist and recording of routine checks
  • Co-codinate work order with other departments
  • Attend to emergency, fire alarm, flooding and electrical failure
  • Inspect and/or supervise on M&E contractors' repair work and servicing
  • Compliance with safety rules and regulations and maintain clean and orderly work areas
  • Any other duties may be assigned from time to time

Requirements:

  • Min NITEC or Diploma in Mechanical & Electrical
  • Good knowledge of general maintenance processes and methods
  • Sound working knowledge of mechanical and electrical systems, plumbing and sanitary, air-conditioning and mechanical ventilation, fire protection and chiller
  • Experience with hotel/apartment/condominiums preferred
  • Able to work on 3 rotating shifts

Pte Ltd (21C0501)

Joshua Tan ( R )

Tell employers what skills you have

Preventive Maintenance
Microsoft Office
Microsoft Excel
Fire Protection
Mechanical Ventilation
Inventory
Electrical
Compliance
AV
Laboratory
Manufacturing
Calibration
Work Order
This advertiser has chosen not to accept applicants from your region.

Captain - Summer Palace (1 Michelin Star)

Singapore, Singapore CONRAD SINGAPORE ORCHARD

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Captain, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As the Captain, you will be responsible for performing the following tasks to the highest standards:

  • Maintain high customer service focus by approaching your job with the customers always in mind.
  • Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
  • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
  • Confidently know the food and beverage menu contents and explain them in detail to guests.
  • Understand dietary requirements and offer appropriate suggestions.
  • Familiarize with menu items of all other outlets to recommend guests to other outlets.
  • Confidently know opening hours of all restaurants and hotel outlets.
  • Able to recommend other restaurants and city attractions to hotel guests.
  • Complete the checklist on preparing the restaurant for service.
  • Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
  • Follow-up on any guest questions or queries immediately and if you don't have the answers, check with your Manager.
  • Ensure that all service procedures are carried out to the standards required.
  • Make sure all areas are cleaned and maintained in accordance with operating procedures.
  • Take personal responsibility for the service experience of all guests in your designated area.
  • Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
  • Give guest service the highest priority.
  • Display professional behaviour at all times.
  • Avoid offensive or impolite language.
  • Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
  • Carry out any other reasonable duties and responsibilities as assigned.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Captain serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Senior High School education or specialty in Hospitality.
  • Good English skills to meet business needs.
  • Able to communicate in Mandarin/Cantonese in a Chinese Restaurant
  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
  • Must have basic knowledge of food and beverage preparation and service of various alcohol.
  • Able to remember, recite and promote the variety of menu items.
  • Open minded and outgoing personality.
  • Willing to work for split shift hours.
  • Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Tell employers what skills you have

Food Safety
Restaurants
Leisure
Food Quality
Food hygiene
Food & Beverage
Customer Satisfaction
Team Player
Customer Service
Food Service
Hospitality
This advertiser has chosen not to accept applicants from your region.
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Captain - Summer Palace (1 Michelin Star)

Singapore, Singapore CONRAD SINGAPORE ORCHARD

Posted today

Job Viewed

Tap Again To Close

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Captain, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.
What will I be doing?
As the Captain, you will be responsible for performing the following tasks to the highest standards:
  • Maintain high customer service focus by approaching your job with the customers always in mind.
  • Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
  • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
  • Confidently know the food and beverage menu contents and explain them in detail to guests.
  • Understand dietary requirements and offer appropriate suggestions.
  • Familiarize with menu items of all other outlets to recommend guests to other outlets.
  • Confidently know opening hours of all restaurants and hotel outlets.
  • Able to recommend other restaurants and city attractions to hotel guests.
  • Complete the checklist on preparing the restaurant for service.
  • Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
  • Follow-up on any guest questions or queries immediately and if you don't have the answers, check with your Manager.
  • Ensure that all service procedures are carried out to the standards required.
  • Make sure all areas are cleaned and maintained in accordance with operating procedures.
  • Take personal responsibility for the service experience of all guests in your designated area.
  • Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
  • Give guest service the highest priority.
  • Display professional behaviour at all times.
  • Avoid offensive or impolite language.
  • Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
  • Carry out any other reasonable duties and responsibilities as assigned.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Captain serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Senior High School education or specialty in Hospitality.
  • Good English skills to meet business needs.
  • Able to communicate in Mandarin/Cantonese in a Chinese Restaurant
  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
  • Must have basic knowledge of food and beverage preparation and service of various alcohol.
  • Able to remember, recite and promote the variety of menu items.
  • Open minded and outgoing personality.
  • Willing to work for split shift hours.
  • Positive attitude.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
This advertiser has chosen not to accept applicants from your region.

Desktop Support Engineer (IT), A*STAR BI

Singapore, Singapore A*STAR Research

Posted today

Job Viewed

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Job Description

We are seeking a highly motivated and skilled Desktop Support Engineer to join our dynamic IT team in Singapore. This role is crucial for ensuring the smooth operation of our end user computing environment. The successful candidate will provide technical support to employees, troubleshoot hardware and software issues, and manage user accounts and devices within our IT infrastructure.

Responsibilities
  • End User Support: Provide technical support to end users for hardware, software, and network related issues via phone, email, chat, and in person.
  • Diagnose and resolve basic to moderate issues related to operating systems (Windows, macOS), productivity suites (Microsoft Office 365, Google Workspace), and other business applications.
  • Assist with printer setup, troubleshooting, and basic network connectivity issues (TCP/IP, DNS, DHCP).
  • Perform basic troubleshooting of mobile devices (iOS, Android).
  • Escalate complex issues to senior engineers or relevant IT teams when necessary.
  • System Administration & Device Management: Install, configure, and deploy new workstations, laptops, and peripheral devices.
  • Assist with imaging and re-imaging of devices according to company standards.
  • Perform basic user account management in Active Directory (e.g., password resets, unlocking accounts, creating new user accounts based on templates).
  • Assist with device enrollment and management within Microsoft Intune, ensuring devices are compliant with company policies.
  • Maintain accurate inventory of IT assets.
  • Documentation & Best Practices: Document support activities, solutions, and procedures in the ticketing system and knowledge base.
  • Follow established IT policies, procedures, and security best practices.
  • Participate in creating and updating user guides and technical documentation.
  • Advanced Troubleshooting & Problem Resolution: Serve as an escalation point for complex hardware, software, and network issues that cannot be resolved by junior staff.
  • Conduct in depth root cause analysis for recurring problems and implement sustainable solutions.
  • Troubleshoot complex issues related to directory services, including LDAP and Active Directory, focusing on authentication, authorization, Group Policy Objects (GPOs), and replication.
  • Diagnose and resolve advanced issues within Microsoft Intune, including application deployment failures, policy conflicts, compliance issues, and device enrollment problems.
  • System Design & Optimization: Lead the design, implementation, and optimization of desktop deployment and management solutions, leveraging Microsoft Intune, Microsoft Defender, Tanium, and other endpoint management tools.
  • Develop and implement robust desktop security policies and configurations within Intune and Active Directory.
  • Automate repetitive tasks and processes related to desktop management and user support using scripting (e.g., PowerShell).
  • Evaluate and recommend new technologies to enhance user productivity, security, and IT efficiency.
  • Active Directory & LDAP Management: Administer and maintain Active Directory infrastructure, including users, groups, OUs, and GPOs.
  • Manage permissions and access rights across various systems, integrating with Active Directory and LDAP where applicable.
  • Experience with LDAP queries and understanding of directory service protocols.
  • Project Management & Advocacy: Develop and deliver training sessions for end users and IT staff on new systems and best practices.
  • Collaborate with other IT teams (Network, Server, Security) to ensure seamless IT operations.
Job Requirements
  • Diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • 3+ years of experience in a desktop support or IT support role, with demonstrable experience in desktop administration and management.
  • Proficient in troubleshooting and supporting Windows 10/11 and Linux environments.
  • Strong understanding and hands on experience with Active Directory (AD), including user/group management, GPOs, and basic troubleshooting.
  • Proficient with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
  • Experience with Microsoft Intune for device management, application deployment, and policy enforcement.
  • Understanding of LDAP concepts and its role in directory services. Experience with LDAP queries and integration with Active Directory.
  • Basic to intermediate understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, WiFi).
  • Experience with diagnosing and troubleshooting hardware issues for desktops, laptops, printers, and mobile devices.
  • Scripting (Senior role): Experience with PowerShell for automation and scripting.
  • Experience with IT Service Management (ITSM) tools (e.g., ServiceNow, Jira Service Desk).
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non technical users.
  • Strong analytical and problem solving skills with a logical approach to troubleshooting.
  • Customer centric mindset with a commitment to providing excellent service.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to prioritize multiple tasks in a fast paced environment.
  • Proactive and eager to learn new technologies.
  • Preferred Certifications (a Plus, But Not Mandatory): CompTIA A+, CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, ITIL Foundation

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries: Research Services

Referrals increase your chances of interviewing at A*STAR Research by 2x

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Senior/Desktop Support Engineer (IT), A*STAR BII

Singapore, Singapore A*STAR - Agency for Science, Technology and Research

Posted today

Job Viewed

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Job Description

Join to apply for the Senior/Desktop Support Engineer (IT), A*STAR BII role at A*STAR - Agency for Science, Technology and Research

Join to apply for the Senior/Desktop Support Engineer (IT), A*STAR BII role at A*STAR - Agency for Science, Technology and Research

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We are seeking a highly motivated and skilled Desktop Support Engineer to join our dynamic IT team in Singapore. This role is crucial for ensuring the smooth operation of our end user computing environment. The successful candidate will provide technical support to employees, troubleshoot hardware and software issues, and manage user accounts and devices within our IT infrastructure.

KEY RESPONSIBILITIES:

End User Support

  • Provide technical support to end users for hardware, software, and network related issues via phone, email, chat, and in person.
  • Diagnose and resolve basic to moderate issues related to operating systems (Windows, macOS), productivity suites (Microsoft Office 365, Google Workspace), and other business applications.
  • Assist with printer setup, troubleshooting, and basic network connectivity issues (TCP/IP, DNS, DHCP).
  • Perform basic troubleshooting of mobile devices (iOS, Android).
  • Escalate complex issues to senior engineers or relevant IT teams when necessary.

System Administration & Device Management

  • Install, configure, and deploy new workstations, laptops, and peripheral devices.
  • Assist with imaging and re imaging of devices according to company standards.
  • Perform basic user account management in Active Directory (e.g., password resets, unlocking accounts, creating new user accounts based on templates).
  • Assist with device enrollment and management within Microsoft Intune, ensuring devices are compliant with company policies.
  • Maintain accurate inventory of IT assets.

Documentation & Best Practices

  • Document support activities, solutions, and procedures in the ticketing system and knowledge base.
  • Follow established IT policies, procedures, and security best practices.
  • Participate in creating and updating user guides and technical documentation.

Advanced Troubleshooting & Problem Resolution

  • Serve as an escalation point for complex hardware, software, and network issues that cannot be resolved by junior staff.
  • Conduct in depth root cause analysis for recurring problems and implement sustainable solutions.
  • Troubleshoot complex issues related to directory services, including LDAP and Active Directory, focusing on authentication, authorization, Group Policy Objects (GPOs), and replication.
  • Diagnose and resolve advanced issues within Microsoft Intune, including application deployment failures, policy conflicts, compliance issues, and device enrollment problems.

System Design & Optimization

  • Lead the design, implementation, and optimization of desktop deployment and management solutions, leveraging Microsoft Intune, Microsoft Defender, Tanium, and other endpoint management tools.
  • Develop and implement robust desktop security policies and configurations within Intune and Active Directory.
  • Automate repetitive tasks and processes related to desktop management and user support using scripting (e.g., PowerShell).
  • Evaluate and recommend new technologies to enhance user productivity, security, and IT efficiency.

Active Directory & LDAP Management

  • Administer and maintain Active Directory infrastructure, including users, groups, OUs, and GPOs.
  • Manage permissions and access rights across various systems, integrating with Active Directory and LDAP where applicable.
  • Experience with LDAP queries and understanding of directory service protocols.

Project Management & Advocacy

  • Develop and deliver training sessions for end users and IT staff on new systems and best practices.
  • Collaborate with other IT teams (Network, Server, Security) to ensure seamless IT operations.

JOB REQUIREMENTS:

  • Diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • 3+ years of experience in a desktop support or IT support role, with demonstrable experience in desktop administration and management.
  • Proficient in troubleshooting and supporting Windows 10/11 and Linux environments.
  • Strong understanding and hands on experience with Active Directory (AD) , including user/group management, GPOs, and basic troubleshooting.
  • Proficient with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
  • Experience with Microsoft Intune for device management, application deployment, and policy enforcement.
  • Understanding of LDAP concepts and its role in directory services. Experience with LDAP queries and integration with Active Directory.
  • Basic to intermediate understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, WiFi).
  • Experience with diagnosing and troubleshooting hardware issues for desktops, laptops, printers, and mobile devices.

Scripting (Senior role): Experience with PowerShell for automation and scripting.

  • Experience with IT Service Management (ITSM) tools (e.g., ServiceNow, Jira Service Desk).
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non technical users.
  • Strong analytical and problem solving skills with a logical approach to troubleshooting.
  • Customer centric mindset with a commitment to providing excellent service.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to prioritize multiple tasks in a fast paced environment.
  • Proactive and eager to learn new technologies.

Preferred Certifications (a plus, but not mandatory):

  • CompTIA A+
  • CompTIA Network+
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Microsoft Certified: Identity and Access Administrator Associate
  • ITIL Foundation

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Research Services

Referrals increase your chances of interviewing at A*STAR - Agency for Science, Technology and Research by 2x

Sign in to set job alerts for “Desktop Support Engineer” roles. IT Support Engineer, APAC (1 year contract)

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