74 Service Assistant jobs in Singapore

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- ssist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectives.

Working hours:

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- ssist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectives.

Working hours:

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count etc.

Job Description:

• Basic knowledge of MS Excel

• ustomer service oriented

• G od communications skills. Able to express clearly, to listen and understand effectively

• D monstrates effective customer communication skill

• A le to manually be handling of up to 10kg of loads

• A ility to adapt to a fast-paced environment

Working hours:

Mon to Fri: 11am to 8pm

Sat: 11am to 3pm

Job Scope for Customer Service Assistant

The Customer Service Assistant for the accounting system solution provider. Plays a crucial role in delivering excellent customer service, addressing initial system usage inquiries, and establishing a strong foundation for positive customer relationships.

Handling Product and Service Inquiries:
Assist potential customers by providing information about products or services, answering their initial inquiries, schedule appointments and helping them understand the features and benefits of the offerings.

Customer Documentation:
You would be responsible for preparing and maintaining various administrative documents, such as sales order, invoice and receipt.

Customer Communication:
Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:
Facilitate a smooth handover and onboarding process by partnering closely with the implementation team. Ensure that products or services are configured accurately and meet customer expectations. Collaborate effectively with internal teams, including Level 2 and Level 3 support, to resolve issues promptly and deliver seamless, high-quality customer support throughout the service lifecycle.

Feedback Loop:
Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:
Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:
A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition
• Qualifications and Experience

"O" level or equivalent

• Minimum 1 year of working experience preferred
• Accountant, Bookkeeper or Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Position title: Customer Service / Counter Sales

Salary: $1500 - $800 + Allowance + OT (Gross up to 2000)

Location: Nearest MRT: Macpherson

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

The Supreme HR Advisory Pte Ltd EA No: 14C7279

SAMUEL SIAW Reg No: R24124745

Office Indoor Customer Service

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R24124745

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Working hours:

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Working hours:

Mon to Fri 8.30am - 6pm

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• e responsible on minutes taking and timely submission.

• T coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• T be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• T king ownership of tracking Work in Progress status, follow up and update status to HOD.

• P eparation of the WIP summary for monthly meeting.

• T be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• E sure all repair orders and invoices are kept in order.

• A y other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• G E ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ xperience in relevant industry

• S lf-motivated and able to work independently.

• Q ality orientation

Working hours:

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )