24 Sales Strategy jobs in Singapore

Phillips 66 & YOU - Together we can fuel the future

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2021.

Learn more about Phillips 66 by visiting phillips66.com/about .

Basic Purpose/Accountabilities:

The Director, Market Analysis plays a crucial role in supporting Singapore Trading activities by providing oversight and guidance to the Market Analysts group. This support encompasses offering fundamental analysis direction to the analysts, as well as serving as the Strategist for Global Heavies Trading.

The incumbent will lead the local team of Market Analysts and collaborate with strategists and analysts in other Phillips 66 offices to develop trading strategies based on fundamental analysis, focusing on Heavies. The Director, Market Analysis is expected to actively engage local trading managers to understand business needs and tailor analysis accordingly.

Primary Responsibilities:

• Understand local key trading positions in crude, clean products, fuel oil, NGL, LPG, renewables and coordinate local market analysts’ work to suggest/evaluate required analysis to ensure all aspects of a trade position is understood.
• Coordinate development and maintenance of supply and demand models for the Heavies group and understand other supply / demand models supported by other commodity strategists. This involves working closely with Trading to understand the market trends, incorporate downtime, seasonal cycles, macroeconomic variables and utilize import/export data to ensure models are accurate and accepted by trading.
• Work with market analysts to improve the accuracy of supply and demand models and forecasts for short and medium terms.
• Identify market anomalies and communicate to Trading on what physical market and forward market changes might occur. This includes understanding and communicating geopolitical and regulatory events/factors which impact price movements.
• Collaborate with traders and global team of strategists to predict market behaviours using models and identify additional fundamental data to develop forward global market views using predictive models.
• Network and develop relationships with external consultants and other analysts in the industry for market understanding.
• Participate in weekly meetings with traders and collaborate to generate trading ideas, formulate short-term market views and trading strategies centered on spreads, options, flat and floating prices for physical and paper trades.
• Lead local team of market analysts in preparation of global trading meetings and provide ad hoc analysis and help with data augmentation exercises carried by the analysis team.
• Work with the Chief Economist Office by updating corporate long-range price forecasts.
• Assist with the development and implementation of Quantitative Analysis methods, as appropriate, to capitalize on opportunities in financials trading in the various derivatives markets.
• Work with third party consultants and brokers to understand and evaluate views on oil movements and factor those into development of Phillips 66’s market view.
• Coach / mentor the team of analysts to support their development within the company by fostering a collaborative and innovative work environment to drive excellence and continuous improvement in analytical capabilities.

Basic / Required Qualifications:

• Master’s or advance degree in engineering, finance or economics
• 10+ years of market analysis experience at a major oil company, commodity trading house or investment bank with previous experience in leading a team of market analysts
• Prior working experience in other trading hubs like London, NYC, Dubai or Houston is a plus
• Financial, economic, statistical analysis or modelling experience required
• Strong written, oral communication and presentation skills
• Proficiency with Excel, Access or other database software, statistical modelling software, and economic model development is a plus with coding experience in SQL, VBA, Python, R or other programming language
• High degree of collaborative skills with the ability to develop, lead and actively participate on cross functional teams and counterparts globally

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

**Additional Information**
**Job Number** 25110587
**Job Category** Management Development Programs/Interns
**Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, 098499VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**CORPORATE INTERNSHIP PROGRAM**
Marriott International offers students the opportunity to find an internship that's right for you, putting your education to work. The Marriott International Corporate Internship Program offers all participants an enriching and memorable learning experience.
Interns will experience an innovative learning environment that will provide an opportunity to build skills and gain exposure in the exciting world of hospitality through meaningful projects, on-the-job training, coaching, and support. You'll gain hands-on experience in the exciting world of hotel operations and hospitality from a corporate view. You'll build skills to help prepare you to develop a career path.
**DUTIES & RESPONSIBILITIES**
The intern will work for Marriott's Area Consumer Operations team and will be based in the Singapore office. The intern will assist in projects, such as analyzing Market Share and Segmentation performance data and supporting strategic initiatives related to Topline performances.
Key responsibilities include:
+ Assist in data collection and analysis for various commercial strategies related projects from different departments including sales & distribution, marketing and revenue strategy.
+ Develop automated reports in Power BI / Tableau and assist in the preparation of various reports and powerpoint presentations.
+ Coordinate, track and manage project implementation for selected initiatives within the Consumer Operations discipline.
+ Conduct analysis, synthesize information and provide input on specific business issues/ priorities.
+ Participate as an active member of the team and seek ways to cross-pollinate best practices/ suggest improvements.
+ Support/drive ad-hoc projects as needed assigned by either the Senior Director of Sales & Distribution, Marketing and/or Area Director of Revenue Strategy.
**JOB KNOWLEDGE, SKILLS & ABILITIES**
You should be a high-potential intern who is passionate, committed and keen to establish a career in the hospitality/hotel industry sector with the following attributes:
+ Excellent oral and written communication skills.
+ Excellent analytical and critical thinking skills, result-oriented nature.
+ Proficient in SQL and Python for data wrangling and processing, with strong experience in visualization tools such as Power BI and Tableau.
+ Self-starter with strong problem-solving skills.
+ Detail-oriented and deadline-sensitive.
+ Take initiative and act quickly to support and deliver projects in a professional manner.
+ PC skills - Microsoft Office programs (Strong in Excel, Word and PowerPoint).t
+ Team player who has the ability to work with external parties and with all levels of the organization.
**QUALIFICATION STANDARD**
+ **Education:**
_Bachelor's degree in business administration, finance and accounting, statistics or hospitality management preferred_
_Core education in financial studies must include investment analysis, marketing studies, international business, business laws, and managerial finance_
+ **Requirements**
_Singaporean, Singapore Permanent Resident Holder or valid student pass / work holiday pass_
_Eligible for undergraduate in a Singapore registered university program / uundergraduate or graduate of a university in Singapore, Australia, France, Germany, Hong Kong, Japan, New Zealand, Switzerland, United Kingdom or United States._
_Prepared to commit to a six months' internship_
+ **Grooming:**
_All employees must maintain a neat, clean and well-groomed appearance per Marriott standards._
Marriottcorporateinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.
Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 19,000 trained professionals
+ 350+ locations worldwide
+ Fortune 500
+ Globally unified systems
The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.
Sales Operations Coordinators optimize the effectiveness of the District Sales team by engaging in activities that support our sales processes and strategies. Using strong analytical, communication, and time management skills, Sales Operations effectively collaborates with staff in various job functions, owns and completes tasks of moderate to high complexity, and performs well in a challenging and fast-paced environment. This position provides support to the District Sales Manager and to the District Sales team. The Sales Operations role provides growth opportunity, recognition and reward for the achievement of business results.
KEY RESPONSIBILITIES
+ Qualify sales leads utilizing reporting and analytics tools.
+ Engage in pre-sale engagement activities for target customers prior to Sales engagement.
+ Organize sales events to drive existing and new customer engagement.
+ Utilize the Customer Relationship Management system to help manage and organize the District Sales team's customer accounts, enable global engagement, and ensure data integrity measurements are met.
+ Coordinate bid response information as requested by the District Sales team or the Expeditors network.
+ Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.
+ Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.
+ Support Sales with rate requests by liaising with the appropriate Product staff or Pricing Desk who prepare quotes, and following up to drive timely customer response.
+ Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.
+ Attend training & development sessions to understand the requirements of Sales, and communicate new internal information and tools to Sales, ensuring they are informed of new developments.
+ Support the onboarding of new Sales personnel.
+ Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.
+ Take on additional assignments, as required, in support of company needs.
+ Support pricing manager and supervisor for RFQ handling, analysis, distribution, collection and submission.
+ Maintain the most updated PST for the assigned lanes as well as all requested tariff
+ Oversee SPOT quote & RFQ on all lanes.
+ To reply on requests with quotes within 24 hours, if any delay in receipt of rates, an interim email to respective person.
+ Quotes to be prepared using the Quoting Database or Approved Quote Format as per company policy.
+ To keep good relationship with Sales, Customer Service and to collect feedback for each and every quote.
+ To gather as much information as possible (carrier's name, transit time, services used) to be able to quote better and get a high closing ratio
+ Maintain all bid/spot quote result/feedback.
+ To make sure job is executed as per company guidelines and policies.
+ To always update the team with the GRI, PSS and rate fluctuations and changes whenever they occur.
Desired Skills and Characteristics:
+ Skills in organizing webinars and other online events (such as seminars).
+ Skills in targeted marketing (understand your target market, compose engaging messaging with call to action).
+ Understanding of social media channels in a business environment, and their value for marketing activities.
+ Familiar with marketing communication protocols.
+ Knowledge of inbound marketing methodology, such as blogging, landing pages, and forms.
+ Proficient with data and data analysis using Excel and other tools. Familiar with Power BI.
+ Highly proficient in PowerPoint, Word.
+ Passion to drive and support a team toward winning results.
+ Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.
+ Outstanding problem solving, organizational, and interpersonal skills.
+ Confidence to make decisions in response to changing conditions.
+ Confidence to proactively collaborate across the Expeditors network to support Sales efforts.
+ Ability to influence others to action.
+ Ability to independently apply creativity and problem-solving skills to achieve results.
+ Oral and written proficiency in the English language.
Expeditors offers excellent benefits for full time employees:An Environmental Health and Safety Manager must be a good communicator at many different levels,
including the classroom, District management, customers, Service Providers, and government officials.
Benefits complied with local law
+ Health Plan: Medical, Accident Insurance
+ Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
+ Partner closely with APAC Solution Sales Director(s) on day to day operations of the business
+ Work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process.
+ Align corporate strategic priorities into regional application and collaborate effectively with Global functions
+ Participate and contribute to sales planning. Develop a qualified view of market opportunities to optimize territory planning and quota setting.
+ Drive business process improvements to increase Sales Performance, Opportunity Hygiene, Forecast Accuracy, Pipeline Health, Pipeline Generation, and Sales Reporting Insights
+ Understand and draw insights from key industry and customer trends provide insight to the organization
+ Enhancing internal workflows to provide to drive productivity across our Sales Teams
+ Uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution
+ Support the Solutions Sales Leadership in developing key presentations for internal and external audiences
+ Be an escalation point to help enable the sales team in their day to day challenges to help resolve and navigate hiring, deal structuring, discounting, commissions, territory mapping, split and coverage decisions.
+ Key member of the APAC Functional Ops and Sales Analysis team
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Proven experience in building dashboards using Microsoft Power BI is highly desirable.
+ Experience working on go-to-market or sales related strategic and operational topics, particularly forecasting and analysis
+ Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions
+ Effective at building relationships, collaborating, and influencing others; experience working with senior executives across various geographies and functions
+ Strong team player who is also an independent thinker
+ Strong analytical and financial skills to work on complex business issues with minimum supervision
+ Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
+ Software as a Service (SaaS) industry domain expertise, and the ability to understand complex technology problems is a plus
+ Direct people management experience is required
+ Strong people development and influencing skills; able to build and drive extended and virtual teams
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Description

• We are seeking a highly motivated and experienced Sales Operations Executive to join our team in Singapore. The ideal candidate will have a strong background in the fast-moving consumer goods (FMCG) industry, with proven ability to manage and optimize sales operations. This role is critical for ensuring smooth coordination with distributors and driving sales performance in the Singapore market.
• Responsibility:
• Order Processing and Management
• Handle order receipt, processing, and tracking for Singapore distributors, ensuring accuracy and timely delivery.
• Monitor order status and proactively address any issues to maintain high levels of customer satisfaction.
• Maintain strong communication with distributors to understand their needs and provide support.
• Address distributor inquiries and resolve issues promptly to enhance distributor satisfaction and loyalty.
• Gather feedback from distributors to identify areas for improvement and drive continuous enhancements.
• Inventory Management
• Monitor inventory levels at distributor and end-points to ensure optimal stock availability and turnover.
• Implement strategies to minimize stockouts and excess inventory, balancing supply and demand effectively.
• Analyze sales data and market trends in the Singapore market to identify opportunities and challenges.
• Provide insights to support the development and optimization of sales strategies.
• Internal Coordination
• Collaborate closely with internal teams, including sales, logistics, production, and finance, to ensure seamless sales operations.
• Work with the Singapore distributor sales team to align efforts and achieve common goals.
• Performance Evaluation and Optimization
• Track key sales performance indicators (KPIs) and evaluate sales processes for continuous improvement.
• Implement process enhancements to increase operational efficiency and drive sales growth.
• Training and Support
• Provide training and guidance to the Singapore sales team to enhance their skills and performance.
• Support the sales team in achieving their targets through effective coaching and mentorship.
• Qualifications & Requirements
• Education: Bachelor’s degree or above in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in the FMCG industry, preferably with exposure to beverage and food operations.
• Strong analytical and problem-solving skills.
• Experience with data analytics tools such as Power BI, Tableau, or similar platforms.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, especially Excel for data analysis.
• Familiarity with sales management tools and systems.
• Detail-oriented with a strong focus on accuracy and efficiency.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proactive, self-starter mindset with strong entrepreneurial spirit.
• Demonstrates curiosity and willingness to learn about market dynamics and customer needs.
• Collaborative team player with ownership mentality and commitment to results.
• Experience in handling import/export operations in the beverage or food sector is a plus
• Proficiency in Chinese Mandarin would be an advantage.

Seniority level

• Seniority level Executive

Employment type

• Employment type Full-time

Job function

• Job function Sales, Distribution, and Administrative
• Industries Food and Beverage Services, Wholesale Food and Beverage, and Food and Beverage Retail

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Business Operation Planning Executive/Senior Executive Director, Renewals and Enterprise Agreement Sales, JAPAC Sales Partner - Core Banking Solutions - Singapore Acquisition Executive - Singapore Business Development Senior Sales & Business Development Executive – Maritime & Logistics Asia Strategy and Operations Senior Manager, APAC Business Development Executive - Commercial Vehicle Rental Business Development - Enterprise Sector Business Development Operations Executive Sales & Business Development Executive - Global APAC System Strategy and Operations Go-To-Market Lead Manager, Strategy and Operations, YouTube Business GTM APAC Business Management Executive - Monee (Campus Recruitment 2025) Business Development Executive (B2B Sales / Market Research) Business Development Executive (Transaction Banking) Key Account Manager/Assistant Director(Tech Biz), ARTC

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Industry

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Category

Management & Operations

Sub Category

Operations & Business Administration

Description

We are seeking a highly motivated and experienced Sales Operations Executive to join our team in Singapore. The ideal candidate will have a strong background in the fast-moving consumer goods (FMCG) industry, with proven ability to manage and optimize sales operations. This role is critical for ensuring smooth coordination with distributors and driving sales performance in the Singapore market. Responsibility: Order Processing and Management Handle order receipt, processing, and tracking for Singapore distributors, ensuring accuracy and timely delivery. Monitor order status and proactively address any issues to maintain high levels of customer satisfaction. Maintain strong communication with distributors to understand their needs and provide support. Address distributor inquiries and resolve issues promptly to enhance distributor satisfaction and loyalty. Gather feedback from distributors to identify areas for improvement and drive continuous enhancements. Inventory Management Monitor inventory levels at distributor and end-points to ensure optimal stock availability and turnover. Implement strategies to minimize stockouts and excess inventory, balancing supply and demand effectively. Analyze sales data and market trends in the Singapore market to identify opportunities and challenges. Provide insights to support the development and optimization of sales strategies. Internal Coordination Collaborate closely with internal teams, including sales, logistics, production, and finance, to ensure seamless sales operations. Work with the Singapore distributor sales team to align efforts and achieve common goals. Performance Evaluation and Optimization Track key sales performance indicators (KPIs) and evaluate sales processes for continuous improvement. Implement process enhancements to increase operational efficiency and drive sales growth. Training and Support Provide training and guidance to the Singapore sales team to enhance their skills and performance. Support the sales team in achieving their targets through effective coaching and mentorship. Qualifications & Requirements Education: Bachelor’s degree or above in Business Administration, Marketing, or a related field. Minimum of 3 years of experience in the FMCG industry, preferably with exposure to beverage and food operations. Strong analytical and problem-solving skills. Experience with data analytics tools such as Power BI, Tableau, or similar platforms. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office, especially Excel for data analysis. Familiarity with sales management tools and systems. Detail-oriented with a strong focus on accuracy and efficiency. Ability to work in a fast-paced environment and manage multiple priorities. Proactive, self-starter mindset with strong entrepreneurial spirit. Demonstrates curiosity and willingness to learn about market dynamics and customer needs. Collaborative team player with ownership mentality and commitment to results. Experience in handling import/export operations in the beverage or food sector is a plus Proficiency in Chinese Mandarin would be an advantage. Seniority level

Seniority level

Executive Employment type

Employment type

Full-time Job function

Job function

Sales, Distribution, and Administrative Industries

Food and Beverage Services, Wholesale Food and Beverage, and Food and Beverage Retail Referrals increase your chances of interviewing at NONGFU SPRING CO.,LTD by 2x Get notified about new Sales Operations Executive jobs in

Singapore, Singapore

. Business Operation Planning Executive/Senior Executive

Director, Renewals and Enterprise Agreement Sales, JAPAC

Sales Partner - Core Banking Solutions - Singapore

Acquisition Executive - Singapore Business Development

Senior Sales & Business Development Executive – Maritime & Logistics Asia

Strategy and Operations Senior Manager, APAC

Business Development Executive - Commercial Vehicle Rental

Business Development - Enterprise Sector

Business Development Operations Executive

Sales & Business Development Executive - Global

APAC System Strategy and Operations Go-To-Market Lead

Manager, Strategy and Operations, YouTube Business GTM APAC

Business Management Executive - Monee (Campus Recruitment 2025)

Business Development Executive (B2B Sales / Market Research)

Business Development Executive (Transaction Banking)

Key Account Manager/Assistant Director(Tech Biz), ARTC

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Management & Operations Sub Category

Operations & Business Administration

**This role will lead the Sales Operations function for APD, covering the region of South-East Asia, Australia and New Zealand and has one direct report.**
**The Sales Operations Manager will implement best-in-class and future oriented tools, processes, policies and guidance to enable the APD Commercial teams to achieve operational excellence and commercial success. In addition, they will lead on the external partner communications order flow, delivery scheduling and seasonal critical milestones.**
There will be a heavy focus on Go to Market (start to finish), Wholesale Revenue Forecasting, Reporting and Analytical hind sighting. There is a need for a clear focus on optimizing Sales Critical Operations including but not limited to processes (process development, process improvement, process execution) and strong understanding of the interconnectedness of adjacent functions and the need for strong collaboration and coordinating key sales functions (Product Merchandising, Marketing, CS, Credit, Finance, Distribution Centres).
**Scope of responsibility**
+ Build consistent process, tools and templates to be leveraged internally and externally for APD.
+ Build and refine a consistent Sales tracking and forecasting tools to allow for data led and impactful pre-season and in-season inputs.
+ Lead interface with Customer Service team to maintain a rigorous and accurate budget and net sales forecasting process.
+ Liaise between Customer Service & Distributors to ensure seamless partnership & timely shipment of goods from factories to partners.
+ Influence, assess and cascade strategic commercial and operational decisions from APAC/Global to markets; ie. GTM, Consumer Category re-alignment etc.
+ Lead the seasonal APD GTM inputs, covering forecasting, margin and pricing analysis.
+ Seasonal Order Management Process: Key date calendar creation/circulation, prepare order upload templates for footwear, apparel, and accessories, oversee sample readiness, monitor article master creation/updates in preparation for seasonal buys, monitor readiness dates alongside hard launch dates/GTM calendar, and collaborate with Sales/Planning/CS teams.
+ Prepare and support markets for margin sign-off process, icon management, GTM story adherence, inventory health, and sell thru analysis.
+ Foster relationships with finance and customer service teams for top-line management, while empowering the team to manage day-to-day in market relationships with CS and Product Supply.
+ Ensure Master data/customer master maintenance & integrity.
+ Working with Finance Debit/Credit notes as required.
+ Publish weekly/monthly sales reports in partnership with sales and finance teams.
+ Ad Hoc analysis to support the sales team.
+ Lead and develop the Senior Executive, Sales Operations
**What Success Looks Like**
+ Successful transformation and team development - change management through individual coaching, mentoring and building a succession pipeline
+ Implementation of a consistent use of reporting templates, timing and accuracy of outputs inline with the GTM and Finance calendars
+ Attention to detail and ability to multi-task, delegate, empower and stretch your team to meet the needs and requirements for all ROA countries/ Distribution markets.
+ A strong understanding and the ability to influence improvements with supply chain, customer service order management, and sales processes for the sole purpose of insuring for a smooth order to delivery process.
+ Comfortable with large amounts of data with the ability to consolidate key messages tailored to unique audiences.
+ Advanced Excel and reporting skills with platforms such as Microsoft Power BI, MicroStrategy, Tableau etc.
**Knowledge, Skills And Abilities**
+ Deep insight into sales and customer service processes with an affinity to digital tools
+ Project management skills and the ability to lead diverse teams of technical and non-technical roles
+ Good communication skills and comfortable presenting complex topics to senior stakeholders
+ Innovative mindset, encouraging change, taking personal ownership and can-do attitude
+ Basic to advanced Microsoft Office skills
+ Proficient IT skills including SAP, Tableau & Microsoft Suite
+ Fluent in English both verbally and written
R-20250618-0001
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

Description

Job Objective/s

Lead and manage the end-to-end customer order fulfillment process, ensuring complete, accurate, and on-time delivery while driving operational visibility and system improvements.

This role also serves as a key driver in the deployment and adoption of Salesforce for sales

operations across the company.

Duties and Responsibilities

1. Customer Fulfillment Leadership

• Own full lifecycle from order intake to shipment, ensuring 100% OTIF performance and compliance with customer documentation requirements.
• Lead and coach the Order Fulfilment Executive to execute daily shipment operations and customer coordination.

2. Cross-Functional Orchestration

• Collaborate with Planning, Production, QA, Logistics, Sales and Engineering teams to align fulfilment execution with production readiness and customer expectations.
• Act as a central point of accountability for customer order issues and resolution.

3. Salesforce Rollout & System Adoption

• Serve as business process owner for Salesforce-related workflows (from opportunity to order management).
• Partner with the Digital Systems team to define requirements, test process flows, and support user training.

4. Documentation & Compliance Governance

• Ensure shipment documents (e.g., invoices, COO, export forms) are complete, timely, and compliant with all internal and external requirements.
• Build SOPs for consistent order execution and document control.

5. Performance Monitoring & Reporting

• Track KPIs such as OTIF, backlog aging, shipment accuracy, and Salesforce user adoption.
• Produce weekly and monthly performance dashboards for internal management review.

6. Process Improvement & Scalability

• Identify bottlenecks or error trends and lead continuous improvement projects to enhance fulfilment speed, quality, and customer satisfaction.
• Prepare fulfilment process to scale with business volume and complexity (e.g. multiple CMs, global customers).

Qualification Guidelines

Minimum Education

MSc or Bachelor’s degree in Supply Chain Management, Engineering, or Business

Minimum Experience

5-8 years of experience in sales operations, supply chain fulfilment, or customer service execution

Specific Knowledge / Skills

· Demonstrated leadership capability leading projects or cross-functional coordination.

· Strong system orientation – prior involvement in ERP/CRM deployment (Salesforce preferred)

· Excellent attention to detail, customer mindset and ability to operate under time pressure

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Industry

Other

Category

Management & Operations

Sub Category

Operations & Business Administration

Description

Job Objective/s Lead and manage the end-to-end customer order fulfillment process, ensuring complete, accurate, and on-time delivery while driving operational visibility and system improvements. This role also serves as a key driver in the deployment and adoption of Salesforce for sales operations across the company. Duties and Responsibilities 1. Customer Fulfillment Leadership Own full lifecycle from order intake to shipment, ensuring 100% OTIF performance and compliance with customer documentation requirements. Lead and coach the Order Fulfilment Executive to execute daily shipment operations and customer coordination. 2. Cross-Functional Orchestration Collaborate with Planning, Production, QA, Logistics, Sales and Engineering teams to align fulfilment execution with production readiness and customer expectations. Act as a central point of accountability for customer order issues and resolution. 3. Salesforce Rollout & System Adoption Serve as business process owner for Salesforce-related workflows (from opportunity to order management). Partner with the Digital Systems team to define requirements, test process flows, and support user training. 4. Documentation & Compliance Governance Ensure shipment documents (e.g., invoices, COO, export forms) are complete, timely, and compliant with all internal and external requirements. Build SOPs for consistent order execution and document control. 5. Performance Monitoring & Reporting Track KPIs such as OTIF, backlog aging, shipment accuracy, and Salesforce user adoption. Produce weekly and monthly performance dashboards for internal management review. 6. Process Improvement & Scalability Identify bottlenecks or error trends and lead continuous improvement projects to enhance fulfilment speed, quality, and customer satisfaction. Prepare fulfilment process to scale with business volume and complexity (e.g. multiple CMs, global customers). Qualification Guidelines Minimum Education MSc or Bachelor’s degree in Supply Chain Management, Engineering, or Business Minimum Experience 5-8 years of experience in sales operations, supply chain fulfilment, or customer service execution Specific Knowledge / Skills · Demonstrated leadership capability leading projects or cross-functional coordination. · Strong system orientation – prior involvement in ERP/CRM deployment (Salesforce preferred) · Excellent attention to detail, customer mindset and ability to operate under time pressure #J-18808-Ljbffr Industry

Other Category

Management & Operations Sub Category

Operations & Business Administration