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Customer Service Representative (No Qualifications)
Posted 21 days ago
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Job Description:
Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.
Job Responsibilities and Tasks:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Deliver accurate information about products, services, and company policies.
- Resolve customer concerns and escalate issues to appropriate departments when necessary.
- Record customer interactions and feedback in our CRM system for tracking and analysis.
- Assist with troubleshooting common issues and follow up to ensure resolution.
- Identify customer needs and provide proactive solutions to improve their experience.
- Collaborate with team members to share insights and develop better processes.
Company Details
Customer Service Specialist Entry-Level No Qualification Required)
Posted 21 days ago
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Job Description
We are actively seeking for an Administrator.
We offer medical coverage, yearly bonus + performance bonus, paid time off and a 40 hours work week.
If you have no experience, we will train you to be a super admin.
We are not looking for academic excellence or qualification.
Benefits & Perks:
Competitive salary package with performance bonuses
Comprehensive medical coverage and insurance benefits
Professional development opportunities and training programs
Comprehensive medical coverage and insurance benefits• Professional development opportunities and training programs
Job Summary:
Respond to customer inquiries via phone, email, and chat in a timely and profession manner•
Process orders, refunds, and exchanges while maintaining accurate customer records
Identify and escalate complex issues to appropriate department for resolution
Collaborate with team members to improve customer service processes and policies
Job Requirements:
Excellent communication skills in English; proficiency in other languages is a plus
Strong problem-solving abilities and attention to detail
Benefits:
• Additional leave
• Employee assistance programme
• Employee discount
• Free parking
• Gym membership
• Professional development
• Promotion to permanent employee
Join our fast-growing team and be the fac of top-tier brands while earning BIG and having by sending your Resume for an Immediate interview.
Company Details
Sales and Marketing Rep Entry level
Posted 22 days ago
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We are looking for individuals to join our dynamic team, representing global and international brands in events, roadshows, and residential marketing campaigns across Singapore. Why Should You Join Us?• Unlimited Earnings: Performance-based commission • Career Growth: Proper advancement opportunities, promotions based on results • Travel Opportunities: Work on campaigns locally and internationally • Full Training Provided: No prior experience needed, bring your enthusiasm and drive! • Vibrant Team Culture: Work with a fun, energetic team and enjoy regular team-building activities • Incentives: Weekly rewards for top performers and a competitive environmentWhat We’re Looking For:• A positive attitude, excellent communication skills, and a passion for interacting with people • Driven individuals who are motivated to earn and grow • Able to start immediately or within short notice • Asians• /PR ONLY If you’re ready to build your career to earn without limits, and be part of a supportive team, we’d love to hear from you! Apply Now By Sending Your Resumes– Don’t miss out on this incredible opportunity to learn, grow and succeed!
Company Details
Sales Executive, Parts
Posted today
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Johnson Controls Global Marine and Navy business delivers HVAC, Fire Protection & Refrigeration solutions to a wide range of applications within the Cruise, Offshore, Naval and Marine markets. As a member of our sales team, you will be focused at driving new sales service. With our office based in Singapore, you will form part of our established Service Sales Teams based across the world.
What you will do
As a Service sales engineer, you will be responsible for targeting existing customer growth by promoting and selling our after sales services pertaining to spares on Fire, HVAC, Refrigeration and chillers within our segment. This will also include commercial marine jobs
We are seeking people with passion, enthusiasm and the tenacity to seek those opportunities then execute on them. You will be supported by enterprise tools, data sets, valuable customer insight and value selling concepts to deliver targeted growth. You will also ensure effective adoption of company systems, tools, pricing policies and sales processes. Through using our current market intelligence and industry networking tools you will blend field activity with conversations with new clients to capture any opportunities available to you.
Salesforce.com is the CRM tool within the business and our Marketing function is also able to support with external communications and tailoring customer campaigns you require to assist you with performing your growth strategy.
How you will do it
Responsible and accountable for end-to-end ownership of sales generation of quotes by checking different company platforms as well as reach out to vendors in the market to serve the customer needs.
Thoroughly read the customer requirements and understand the commercials
Prepare the quotations for submission to clients
Follow up with vendors for quotations
Check discrepancy in material code/description of material and suggest correct part numbers
Maintain data of all documents throughout the process from quotation till invoice
Team player by supporting the FLS addressing L&M jobs.
Traveling and site visits to ships to visit clients and potential clients as required to develop solutions, where limited information may be available
What we look for
Bachelors in Engineering with 5-7 years of experience within the marine or offshore Market
Knowledge on HVAC/Refrigeration Systems/chillers and handling of HVAC/AC projects is highly desirable
Proven track record of achieving results and closing deals in field sales and in-depth knowledge of parts / spares support and pipeline management
Excellent verbal and written communication skills to effectively convey value propositions and build relationships with potential clients
Ability to develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions
Ability to quickly adapt to new technologies and sales techniques to stay ahead in the market
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-YL2
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Sales Manager, Fire
Posted today
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What you will do:
As Sales Manager, you will be responsible for offering Johnson Controls’ solutions to prospective customers and in return receive orders for our offerings – to leverage on delivering industry standard solutions and to establish and further add to Johnson Controls’ positioning in the market. You will be driving continuous growth in the industry, establish, build and maintain long time relationship with customers.
How you will do it:
- Responsible for sales activities and long term relationship management for the Fire Protection System Busineess.
- Plan annual secured order strategy aligned with Department goal. Achieve business sales target with YOY growth expectation in the region.
- Prepare and issue tenders and proposals to customers. Lead negotiation and/or bidding activity at optimum profit levels to the company. Close orders to achieve the goals and targets assigned.
- Provide monthly reporting on assigned vertical secured and revenue attainment as well as non-financial reporting to management team.
- Be proactive to liaise, develop relationship and influence customer(s) to maintain a long-term service relationship, ensure customer satisfaction at high level.
- Develop sales leads and identify customer requirements.
- Business improvement, achieving aggressive productivity targets. Be the champion of sales processes and disciplines.
- Monitor and collect competitors’ activities in market and report periodically directed by company.
- Independently develop and follow up opportunities to provide solutions for customers.
- Act as industry spokesperson and figurehead in order to promote Johnson Controls’ Brand and capability
- Aggressively deploying new business initiatives
- Compliance with Johnson Controls’ policies and procedures at all times.
What we look for:
- Preferably completed tertiary studies in IT or similar, e.g. Diploma or degree in IT, Engineering or related field
- Above 3 years working experience in similarsales position.
- Strong network with Consultants & Clients
- Proficient in Microsoft Office especially Excel
- Experience in the use of online CRM platforms such as SFDC
- Strong grasp of financial concepts and business acumen
- Demonstrated ability to multi-task and meet established deadlines and targets
- Excellent analytical and problem-solving skills
- Ability to work effectively as part of a team; ability to manage own tasks with / without supervision
- A can-do attitude with high energy, a hunger for continual improvement, forward thinking, enthusiastic and a willingness to challenge the norm in order to provide new and ingenious positive team & business
- Good spoken and written in English.
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
#LI-WH1
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Senior Manager, Enterprise Accounts Management
Posted today
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Job Description
What you will do:
You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement. Additionally, you will be driving growth strategy and key initiatives by leveraging existing relations and domain of knowledge in the built environment.
How you will do it:
Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific.
Develop a comprehensive account strategy covering key aspects of customer’s growth plan, Johnson Controls’ response with key initiatives, and overall engagement plan to drive growth.
Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls.
Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition.
Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate.
Build relations with key stakeholders at customer’s organization to position Johnson Controls as a preferred partner.
Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers’ strengths.
Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries.
Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS.
Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.
What we look for:
Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
Solutions selling mindset with a pragmatic approach of driving deal closure.
Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).
Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.
High levels of integrity, honesty, and professionalism
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Senior Manager, Enterprise Accounts Management
Posted today
Job Viewed
Job Description
What you will do:
You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement within the enterprise management segment. Additionally, you will be driving growth strategy and key initiatives by leveraging existing relations and domain of knowledge in the built environment.
How you will do it:
Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific
Develop a comprehensive account strategy covering key aspects of customer’s growth plan, Johnson Controls’ response with key initiatives, and overall engagement plan to drive growth
Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls
Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition
Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate
Build relations with key stakeholders at customer’s organization to position Johnson Controls as a preferred partner
Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers’ strengths
Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries
Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS
Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.
What we look for:
Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
Solutions selling mindset with a pragmatic approach of driving deal closure.
Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).
Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.
High levels of integrity, honesty, and professionalism
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Senior Manager, Data Center Accounts Management (Asia Pacific)
Posted today
Job Viewed
Job Description
What you will do:
You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement within the Data Center segment . Additionally, you will be driving growth strategy and key initiatives by leveraging existing relations and domain of knowledge in the built environment.
How you will do it:
Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific
Develop a comprehensive account strategy covering key aspects of customer’s growth plan, Johnson Controls’ response with key initiatives, and overall engagement plan to drive growth
Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls
Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition
Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate
Build relations with key stakeholders at customer’s organization to position Johnson Controls as a preferred partner
Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers’ strengths
Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries
Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS
Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.
What we look for:
Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
Solutions selling mindset with a pragmatic approach of driving deal closure.
Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).
Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.
High levels of integrity, honesty, and professionalism
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Account Manager SP
Posted today
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Job Description
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
We are currently hiring an outstanding Account Manager - Service Provider to generate new business and grow revenues from our existing Tier 1 and Tier 2 service providers, with a view to generating high-value incr emental revenues for Ruckus Networks.
The location is Singapore with the opportunity to work remotely anywhere in the country.
Are you an experienced negotiator with a deep understanding of the market, market trends, and an ability to align Ruckus values with a client’s business drivers? If the answer is yes we would love to hear from you!
How You'll Help Us Connect the World
Reporting to VP, Sales WW Service Provider, the primary focus stands on developing and performing strategic engagement plans for the Tier 1 and Tier 2 region's service providers.
This is an unusually exciting opportunity for someone to use their entrepreneurial skills to build a successful business, an outstanding opportunity to carve your path and define your strategy within a mature close-knit team.
The team's culture is founded on individual solid accountability and a spirit of teamwork, all eager to promote technology and solution to our customers building productive and profitable working relationships with strategic end-users, partners, and distributors.
Expectations include revenue and demand forecasting, account planning, project planning, and other sales tasks to grow financial objectives, providing information and reports to advise management of sales progress and success, coordinating with sales contributors to assess market opportunities, and developing business plans to meet revenue objectives.
Required Qualifications for Consideration:
- Extensive strategic sales experience with complex enterprise networking and wireless technology solutions across large multi-national enterprise accounts—in-depth sales experience within a channel sales environment.
- Ability to map a client engagement with an established network of contacts, within the industry, end users, and channel partners. Market awareness and excellent vertical market and industry knowledge, including trends and major players.
- Networking background: Enterprise WiFi, LAN/WAN, switching and routing, or security products previous experience
- Excellent communication skills and interpersonal skills
You Will Excite Us If You Have:
- Hold industry accreditations or certifications.
- Are familiar with our Ruckus product portfolio.
- Have the technical know-how to demonstrate technical products to end clients and partners.
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting
Why CommScope?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
RUCKUS Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve. Together with our network of trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens and employees who count on them.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next….come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at .
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Manager, Channel SEA
Posted today
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In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.
The Channel Sales Manager – Broadband is responsible for driving and managing Broadband business through distribution partners, channel partners, and solution partners in the Indochina region. This role involves developing and executing the Indochina channel strategy to achieve Broadband revenue growth, customer acquisition, and market penetration. The Channel Sales Manager is directly responsible for the development, optimization, and ongoing support and evolution of channel programs that align with CommScope's business objectives in Indochina.
The successful candidate will possess a high level of knowledge and understanding of Broadband infrastructure markets and channels, including how customers buy and engage with ecosystem partners. They must also demonstrate a proven ability to work effectively in a team environment to develop, execute, and manage regional channel programs. This role has a strong focus on optical fiber solutions for Broadband.
Key Responsibilities:
- Strategic Channel Development: Identify and deliver strategic Broadband channel initiatives to differentiate CommScope and drive incremental revenue through distributors, channel partners, and solution partners.
- Sales and Forecasting: Drive sales goals and ensure accurate sales forecasts for CommScope distributors and channel partners in Indochina
- In-Country Planning: Develop prioritized in-country plans, including identifying and targeting distribution and solution partners for Broadband
- Business Planning: Establish business plans with partners, including setting quarterly and annual revenue performance targets and implementing review processes.
- Partner Enablement: Develop and implement partner onboarding and enablement plans, including designing and delivering training and development programs to enhance partner capabilities in selling CommScope's optical fiber solutions.
- Program Development: Develop run-rate programs and sales acceleration plans with distributors and partners to drive channel growth, improve partner loyalty, and increase sales of optical fiber products.
- Channel Execution: Execute channel strategies and programs to drive desired business outcomes, ensuring alignment with CommScope's overall objectives for the Broadband market.
- Marketing Collaboration: Collaborate with the marketing team to define and implement marketing programs that drive market penetration, raise market awareness, and promote CommScope Broadband solutions
- Cross-Functional Collaboration: Work cross-functionally with sales, product line management (PLM), and other relevant teams to create, optimize, and manage programs that define and document the working relationship between CommScope and its Broadband channel partners.
- Performance Reviews: Drive quarterly business reviews with senior management of key distributors and partners to assess performance, discuss opportunities, and align on strategic goals.
- Technical Expertise: Ensure that distributors and partners have the necessary sales and technical knowledge and achieve required accreditation levels with training, seminars, and presentations on CommScope Broadband solutions.
- Operational Efficiency: Manage operational efficiencies with distributors, including inventory management, reporting, and other key operational processes.
- Sales Analysis: Create and analyze sales reports to identify factors contributing to success, define and manage incentive programs, and take necessary corrective actions to improve channel performance.
- Relationship Management: Establish and maintain positive and proactive relationships with distributor and channel partner management and sales teams to build mindshare and drive sales activity for CommScope Broadband solutions.
- Partner Recruitment: Identify and recruit new distributors and partners as needed to expand channel coverage and enhance CommScope's presence in the Broadband market.
- Partner Experience: Create a best-in-industry partner experience to differentiate CommScope from competitors and foster long-term, mutually beneficial relationships.
Requirements and Qualifications:
- Experience: Minimum of 8-10 years of channel management experience in the IT industry.
- Partner Ecosystem: Proven ability to build and manage relationships with distribution partners, channel partners, and solution partners.
- Strategic Thinking: Ability to develop and execute effective channel strategies to drive revenue growth, market penetration, and adoption of CommScope's optical fiber solutions.
- Sales Acumen: Strong understanding of sales processes and the ability to drive sales goals through channel partners, with a focus on solutions selling.
- Communication Skills: Excellent written and verbal communication skills, with the ability to present complex technical information clearly and concisely.
- Collaboration: Proven ability to work effectively in a team environment and collaborate with cross-functional teams, including sales, marketing, and product management.
- Education: Bachelor's degree in a related field (e.g., Business Administration, Engineering, Information Technology) or equivalent experience.
- Location: This position is based in Vietnam, Thailand.
- Travel: Willingness to travel within Indochina as required.
Additional Preferred Qualifications:
- Good understanding of the Broadband infrastructure market
- Good technical understanding of optical fiber solutions, cabling, and related technologies used in Broadband.
- Established network of contacts within the Indochina Broadband industry, particularly among companies focused on optical fiber solutions and related infrastructure.
- Certifications related to channel management or sales.
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Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next….come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope’s accommodation process and EEO policy at