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CrowdStrike is looking for highly motivated, self-driven, Cyber Security Analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

Key Process
Process Reconciliation and Customer Support:
Manage authorization and clearing requests to ensure accurate

CrowdStrike is a global leader in cybersecurity, offering advanced solutions to protect businesses from the most sophisticated cyber threats. With our flagship product, Falcon, we provide proactive threat detection, endpoint protection, and incident response to enterprises around the world.

We are expanding our team in Singapore and are looking for an Entry-Level Customer Service Specialist who has a passion for technology and delivering exceptional customer service. This is a great opportunity for individuals with no formal qualifications or technical background to start a rewarding career in cybersecurity, as CrowdStrike offers full training to help you succeed.

Role Overview
As an Entry-Level Customer Service Specialist at CrowdStrike, you will be responsible for delivering high-quality support to customers who use our Falcon platform and other cybersecurity solutions. This role is ideal for individuals who are eager to learn and grow within the cybersecurity industry. No prior qualifications are required—just a passion for technology and a desire to help customers solve problems.

This position will provide comprehensive training in cybersecurity, customer service, and troubleshooting, so you can develop the skills necessary to assist our clients effectively.

Key Responsibilities

Customer Support & Issue Resolution
First Point of Contact: Assist customers by responding to their inquiries via phone, email, and chat, addressing both basic technical issues and product questions.

Technical Troubleshooting: Guide customers through resolving common issues related to the Falcon platform, such as installation problems, configuration errors, and product usage concerns.

Product Guidance: Help customers understand how to use CrowdStrike’s cybersecurity solutions to ensure their systems remain secure and protected from cyber threats.

Documentation: Accurately document all customer interactions and maintain records of issues and resolutions for future reference.

Comprehensive Training and Onboarding

Product Training: Participate in extensive training to become familiar with the Falcon platform, cybersecurity tools, and basic threat detection.

Cybersecurity Education: Learn the foundational concepts of cybersecurity, including common threats like malware, ransomware, and phishing attacks.

Customer Onboarding: Assist in guiding new customers through product setup and initial configurations, ensuring a smooth transition into using CrowdStrike’s solutions.

Customer Relationship Building

Relationship Management: Build positive relationships with customers, providing clear and empathetic communication throughout each interaction.

Follow-up: Ensure that customer issues are fully resolved and follow up to confirm customer satisfaction.

Feedback Collection: Gather customer feedback and escalate issues or suggestions to improve the product and customer support experience.

Collaboration with Internal Teams

Escalation and Support: Work with senior team members and other departments, such as Technical Support and Incident Response, for more complex issues that require advanced technical expertise.

Knowledge Sharing: Contribute insights to improve team processes and help fellow team members resolve recurring issues more efficiently.

Ongoing Learning and Development

Continuous Improvement: Regularly update your knowledge of CrowdStrike’s products and cybersecurity best practices to improve your support capabilities.

Professional Development: As you grow in your role, you will have the opportunity to gain more technical expertise and advance within the company.

Required Qualifications

No formal qualifications required: We’re looking for individuals who are passionate about learning and eager to start a career in cybersecurity.

Strong Interest in Technology: A genuine enthusiasm for technology and an interest in cybersecurity is a must.

Excellent Communication Skills: Ability to communicate clearly and effectively, both written and verbally, in English.

Customer-Focused Attitude: A desire to help people, solve problems, and ensure customer satisfaction.

Problem-Solving Skills: Ability to troubleshoot basic issues, identify the root cause, and guide customers through solutions.

Attention to Detail: Being organized and documenting customer interactions accurately.

Preferred Skills (Not Required, But a Plus)

Experience in a customer service role: Any prior experience in customer service, hospitality, or retail will be beneficial but not necessary.

Basic technical knowledge: Familiarity with concepts such as operating systems (Windows, macOS, Linux) and internet security could be helpful, but not required.

Language Skills: Ability to communicate in other languages such as Mandarin, Malay, or Tamil would be beneficial, depending on the customer base.

Full Training Program:
You will receive a comprehensive training program that covers both customer service techniques and technical knowledge about CrowdStrike’s cybersecurity products. This training will prepare you to assist customers confidently and competently.

Career Development:
CrowdStrike is committed to the professional growth of its employees. As you gain experience, you will have the opportunity to advance to more specialized roles such as Technical Support Specialist, Incident Responder, or Customer Success Manager.

Work Environment:
CrowdStrike promotes a remote-first culture, so you can enjoy the flexibility of working from home or, depending on your location, from our Singapore office. We value work-life balance and provide the tools necessary for you to succeed in a remote or hybrid setting.

Inclusive and Collaborative Team:
You’ll work alongside a supportive, dynamic team that encourages learning and growth. We foster an inclusive environment where everyone has the opportunity to succeed.

Impactful Work:
You will play an essential role in helping customers protect their organizations from cyber threats, contributing to CrowdStrike’s mission to stop breaches and keep data secure.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Manager, Regional Partnerships, Car

Introduction to the Team
Travel Partnerships and Advertising (TPA) helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

The Regional Partnerships Manager, part of the Car and New Business commercial team will manage and grow a defined portfolio of customer accounts essentially based in the APAC region by building trusted relationships, identifying business opportunities, and delivering solutions. You will act as a strategic advisor to your clients, navigating complex operational environments and driving impactful outcomes through negotiation, cross-functional collaboration, and deep market insight

In this role, you will:

Acquire new partners and expand into new markets

• Identify and engage high-potential partners to support strategic growth. Lead acquisition efforts and ensure smooth onboarding and long-term collaboration.

Develop strategic accounts

• Build trusted relationships with senior stakeholders to understand their needs and unlock growth opportunities

Manage contracts and lead negotiations

• Oversee contract discussions for regional accounts, ensuring alignment with company standards. Collaborate with legal teams to secure sustainable, strategic agreements.

Demonstrate sales and communication excellence

• Use persuasive sales techniques to communicate value and influence outcomes. Navigate complex conversations with clarity and confidence across diverse audiences.

Build and nurture relationships

• Foster strong connections across internal teams, partner organizations, and industry networks. Act as a trusted advisor, sharing insights and best practices to drive mutual success.

Required Qualifications & Skills

• Languages : Fluent in English and Japanese a must, Korean is a plus (written and spoken), with the ability to communicate effectively across diverse markets and cultures.
• Knowledge of the car rental market is a plus
• 5+ year of experience in portfolio management and strategic

What you will do:

As Enterprise Sales Manager, Southeast Asia, you will be responsible for Sells products through building relations with channel partners across SEA. Deals will be secured in collaboration with internal technical, business and functional teams. You will have high sales targets or quotas and operate across a wide geographic area consisting of several P&L units. This position will report directly to the Regional Sales Director.

How you will do it:

• Require having strong

What you will do:

You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global

What you will do:

As Sales Executive, you will be responsible for targeting new customer growth by promoting and selling our aftersales services such as, retrofit solutions, on HVAC, Refrigeration, Fire and Remote Monitoring services to a wide range of customer within our segment. This will mainly include commercial marine jobs. Proven track record of achieving results and closing deals. Should be familiar with class requirements pertaining to HVAC, AC and refrigeration. Site visits to ships is part of the role to develop the solutions

How You Will Do It:

We are seeking people with passion, enthusiasm and the tenacity to seek those opportunities then execute on them. You will be by supported by enterprise tools, data sets, valuable customer insight and value selling concepts to deliver targeted growth. You will also ensure effective adoption of Company systems, tools, pricing policies and sales processes.

Through using our current market intelligence and industry networking tools you will blend field activity with conversations with new clients to capture any opportunities available to you.

Salesforce.com is the CRM tool within the business and our Marketing function is also able to support with external communications and tailoring customer campaigns you require to assist you with performing your growth strategy.

What We Look For:

• 5-7 years of experience in HVAC/Refrigeration/ Fire Protection systems within the Marine or offshore Market covering field sales and knowledge of business development, opportunity, and pipeline management. Highly self-motivated with a strong drive to meet and exceed sales goals. Proven track record of achieving results and closing deals.

• Responsible and accountable for end-to-end ownership of sales. This includes short terms and long-term strategy for business, owning the product portfolio, identifying customer needs and creating strong value proposition to serve these needs.

• Make marketing and service sales presentation to owners as required. Ability to identify and pursue new business opportunities through various channels like networking, utilizing internal and market data and social media.

• Excellent verbal and written communication skills (English/ local language) to effectively convey value propositions and build relationships with potential clients.

• Ability to develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions.

• Ability to quickly adapt to new technologies and sales techniques to stay ahead in the market.

• Knowledge on compressors, chillers, refrigeration, fire systems preferred.

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

#LI-YL2

#LI-Onsite

Johnson Controls Global Marine and Navy business delivers HVAC, Fire Protection & Refrigeration solutions to a wide range of applications within the Cruise, Offshore, Naval and Marine markets. As a member of our sales team, you will be focused at driving new sales service. With our office based in Singapore, you will form part of our established Service Sales Teams based across the world.

What you will do

As a Service sales engineer, you will be responsible for targeting existing customer growth by promoting and selling our after sales services pertaining to spares on Fire, HVAC, Refrigeration and chillers within our segment. This will also include commercial marine jobs

We are seeking people with passion, enthusiasm and the tenacity to seek those opportunities then execute on them. You will be supported by enterprise tools, data sets, valuable customer insight and value selling concepts to deliver targeted growth. You will also ensure effective adoption of company systems, tools, pricing policies and sales processes. Through using our current market intelligence and industry networking tools you will blend field activity with conversations with new clients to capture any opportunities available to you.

Salesforce.com is the CRM tool within the business and our Marketing function is also able to support with external communications and tailoring customer campaigns you require to assist you with performing your growth strategy.

How you will do it

• Responsible and accountable for end-to-end ownership of sales generation of quotes by checking different company platforms as well as reach out to vendors in the market to serve the customer needs.

• Thoroughly read the customer requirements and understand the commercials

• Prepare the quotations for submission to clients

• Follow up with vendors for quotations

• Check discrepancy in material code/description of material and suggest correct part numbers

• Maintain data of all documents throughout the process from quotation till invoice

• Team player by supporting the FLS addressing L&M jobs.

• Traveling and site visits to ships to visit clients and potential clients as required to develop solutions, where limited information may be available

What we look for

• Bachelors in Engineering with 5-7 years of experience within the marine or offshore Market

• Knowledge on HVAC/Refrigeration Systems/chillers and handling of HVAC/AC projects is highly desirable

• Proven track record of achieving results and closing deals in field sales and in-depth knowledge of parts / spares support and pipeline management

• Excellent verbal and written communication skills to effectively convey value propositions and build relationships with potential clients

• Ability to develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions

• Ability to quickly adapt to new technologies and sales techniques to stay ahead in the market

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

#LI-YL2

#LI-Onsite

What you will do:

You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global

What you will do:

As Sales Manager, you will be responsible for offering Johnson Controls’ solutions to prospective customers and in return receive orders for our offerings – to leverage on delivering industry standard solutions and to establish and further add to Johnson Controls’ positioning in the market. You will be driving continuous growth in the industry, establish, build and maintain long time relationship with customers. 

How you will do it:

• Responsible for sales activities and long term relationship management for the Fire Protection System Busineess.
• Plan annual secured order strategy aligned with Department goal. Achieve business sales target with YOY growth expectation in the region.
• Prepare and issue tenders and proposals to customers. Lead negotiation and/or bidding activity at optimum profit levels to the company. Close orders to achieve the goals and targets assigned.
• Provide monthly reporting on assigned vertical secured and revenue attainment as well as non-financial reporting to management team.
• Be proactive to liaise, develop relationship and influence customer(s) to maintain a long-term service relationship, ensure customer satisfaction at high level.
• Develop sales leads and identify customer requirements.
• Business improvement, achieving aggressive productivity targets. Be the champion of sales processes and disciplines.
• Monitor and collect competitors’ activities in market and report periodically directed by company. 
• Independently develop and follow up  opportunities to provide solutions for customers.
• Act as industry spokesperson and figurehead in order to promote Johnson Controls’ Brand and capability
• Aggressively deploying new business initiatives
• Compliance with Johnson Controls’ policies and procedures at all times.

What we look for:

• Preferably completed tertiary studies in IT or similar, e.g. Diploma or degree in IT, Engineering or related field
• Above 3 years working experience in similarsales position.
• Strong network with Consultants & Clients
• Proficient in Microsoft Office especially Excel
• Experience in the use of online CRM platforms such as SFDC
• Strong grasp of financial concepts and business acumen
• Demonstrated ability to multi-task and meet established deadlines and targets
• Excellent analytical and problem-solving skills
• Ability to work effectively as part of a team; ability to manage own tasks with / without supervision
• A can-do attitude with high energy, a hunger for continual improvement, forward thinking, enthusiastic and a willingness to challenge the norm in order to provide new and ingenious positive team & business
• Good spoken and written in English.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

#LI-WH1

#LI-Onsite