47 User Experience Ux Manager Positions jobs in Singapore

The position of Senior UI Design and Quality Assurance Specialist is open at our organization. We are seeking a highly skilled professional to lead the redevelopment of our corporate website.

Key Responsibilities:

1. Lead the redevelopment of the corporate website
2. Design new user interface (UI) and information architecture (IA) layouts
3. Create resource planning Gantt charts based on project requirements
4. Develop and execute test cases for manual testing
5. Conduct regression testing
6. Test WOGAA, Web Analytics implementation, and Social Media Tag integration
7. Perform end-to-end testing, including front-end and back-end validation

Required Skills and Qualifications:

To be successful in this role, you will need to have:

• Proven knowledge and hands-on experience in quality assurance (QA) for websites and content management systems (CMS)
• Familiarity with CI/CD pipelines and test automation frameworks
• Strong experience in manual testing, including creating and executing test cases
• Practical experience with JMeter for performance and load testing
• Ability to create user guides and review technical documentation
• ISTQB certification or equivalent
• Ability to perform end-to-end testing, including both front-end and back-end validation

Benefits:

We offer a competitive compensation package and opportunities for career growth and development.

What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other, and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today.

Job Purpose

As the Director of UX Design for Digital Customer Solutions at DHL Express, you will lead the design strategy for our digital platforms, creating seamless, user-centered experiences for our global customers. You will oversee a distributed design team, driving innovation, quality, and efficiency while balancing customer needs with business priorities.

We are looking for an experienced leader with strong design expertise, business acumen, and a proven record of managing global teams. You should be results-driven, skilled at using data to inform decisions, and able to iterate quickly. A self-starter with an entrepreneurial mindset, you will take ownership, mentor others, and foster a culture of excellence and collaboration.

The role location is either Singapore or Bonn, Germany.

• Lead and develop a high-performing UX design team focused on creating compelling digital customer experiences across DHL Express platforms.
• Define and execute the UX vision and strategy in alignment with business goals and customer needs.
• Collaborate closely with product management, engineering, marketing, and customer service teams to deliver integrated digital solutions.
• Champion user research, data-driven design, and usability testing to inform decision-making and continuous improvement.
• Advocate for best practices in usability, accessibility, and responsive design within a fast-paced, global organization.
• Manage stakeholder relationships, balancing business objectives with customer-centric design principles.
• Drive UX innovation by staying abreast of emerging technologies and industry trends.

Management Responsibility

• This role will have direct management responsibility for two team members, as well as indirect oversight of the ITS design team.

• Bachelor's or Master's degree in the Design field (e.g., UX, Management, Innovation Management, Service Design, C57gor related field.
• Preferred if the candidate has had some managerial training.
• 10-12 years of experience in leading UX design teams within complex, digital-first environments.
• Strong expertise in digital customer solutions, user research, and service design.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to translate customer insights into actionable design strategies that impact business success.
• Experience with industry standard design tools (e.g., Figma, Mural, MS Suite, Adobe, etc).
• Excellent facilitation skills to plan, lead, and execute workshops with cross-functional teams.
• Experience working in logistics, supply chain, or related industries is a plus.

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor's, Master's, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

• DHL Express Singapore Pte. Ltd. Aperia, 10 Kallang Avenue, Tower / Singapore

DHL Express GHO (SG Office)

DHL Express Singapore Pte. Ltd.

Aperia, 10 Kallang Avenue, Tower /18

Singapore

We are seeking a UX Design Lead to shape the future of digital experiences for citizens, public officers, and servicemen. This role is central to ensuring our digital platforms are inclusive, accessible, and trusted by the public, while also enabling government agencies and services to work more effectively. You will combine design thinking, research, and service design to deliver solutions that strengthen public trust, streamline operations, and support mission readiness.

Key Responsibilities

• Citizen-Centric Design: Lead the creation of intuitive, inclusive, and accessible digital services that improve how citizens and businesses interact with the government.
• Workforce-Focused Design: Design internal platforms and applications that enhance the daily work of public officers and servicemen — simplifying processes, enabling faster decision-making, and improving operational outcomes.
• Policy & Standards Alignment: Ensure all designs comply with national digital, accessibility, and cybersecurity standards (e.g., WCAG, IM8, SHIP-HATS).
• Cross-Agency Collaboration: Partner with policymakers, operational leaders, and technology teams across government and defense to co-design solutions that balance user needs with policy, security, and organizational priorities.
• Design Leadership: Oversee research, prototyping, and usability testing for both public-facing and internal systems to ensure designs are practical, scalable, and impactful.
• Capacity Building: Mentor design teams and foster UX capability within agencies, empowering public officers and servicemen to adopt user-centred approaches in their domains.
• Evidence-Based Practice: Use citizen and officer feedback, data insights, and usability testing to inform design decisions and drive continuous improvement.
• Design Governance: Develop and maintain design systems that ensure consistency and accountability across services used by both citizens and the public sector workforce.

Qualifications

• Experience: 7+ years in UX design, with at least 2–3 years in a leadership role. Experience designing for both citizen-facing and internal enterprise/operational platforms is highly valued.
• Portfolio: Demonstrated impact in delivering digital experiences that improve public service delivery and/or internal workforce productivity (e.g., portals, operational dashboards, mission-critical systems).
• Skills: Strong expertise in service design, user research, and accessibility. Skilled in usability testing and translating complex workflows into streamlined digital experiences.
• Leadership and communication: Proven ability to lead multidisciplinary teams and influence stakeholders across policy, operations, and technical domains. Conversant in communicating and rationalizing design concepts with the tangible impact that comes along with them.
• Mindset: Mission and purpose-driven, with a strong sense of accountability to enable officers and servicemen to perform at their best.
• Delivery: Led the design and implementation of high impact UX designs in products with a large user base.

We are seeking a UX Design Lead to shape the future of digital experiences for citizens, public officers, and servicemen. This role is central to ensuring our digital platforms are inclusive, accessible, and trusted by the public, while also enabling government agencies and services to work more effectively. You will combine design thinking, research, and service design to deliver solutions that strengthen public trust, streamline operations, and support mission readiness.

Key Responsibilities

● Citizen-Centric Design: Lead the creation of intuitive, inclusive, and accessible digital services that improve how citizens and businesses interact with the government.

● Workforce-Focused Design: Design internal platforms and applications that enhance the daily work of public officers and servicemen — simplifying processes, enabling faster decision-making, and improving operational outcomes.

● Policy & Standards Alignment: Ensure all designs comply with national digital, accessibility, and cybersecurity standards (e.g., WCAG, IM8, SHIP-HATS).

● Cross-Agency Collaboration: Partner with policymakers, operational leaders, and technology teams across government and defense to co-design solutions that balance user needs with policy, security, and organizational priorities.

● Design Leadership: Oversee research, prototyping, and usability testing for both public-facing and internal systems to ensure designs are practical, scalable, and impactful.

● Capacity Building: Mentor design teams and foster UX capability within agencies, empowering public officers and servicemen to adopt user-centred approaches in their domains.

● Evidence-Based Practice: Use citizen and officer feedback, data insights, and usability testing to inform design decisions and drive continuous improvement.

● Design Governance: Develop and maintain design systems that ensure consistency and accountability across services used by both citizens and the public sector workforce.

Qualifications

● Experience: 7+ years in UX design, with at least 2–3 years in a leadership role. Experience designing for both citizen-facing and internal enterprise/operational platforms is highly valued.

● Portfolio: Demonstrated impact in delivering digital experiences that improve public service delivery and/or internal workforce productivity (e.g., portals, operational dashboards, mission-critical systems).

● Skills: Strong expertise in service design, user research, and accessibility. Skilled in usability testing and translating complex workflows into streamlined digital experiences.

● Leadership and communication: Proven ability to lead multidisciplinary teams and influence stakeholders across policy, operations, and technical domains. Conversant in communicating and rationalizing design concepts with the tangible impact that comes along with them.

● Mindset: Mission and purpose-driven, with a strong sense of accountability to enable officers and servicemen to perform at their best.

● Delivery: Led the design and implementation of high impact UX designs in products with a large user base.

UX Design Support (UAT | UX | 11 months | Public Sector)

• Duration: 11 months
• Location: Pasir Panjang Rd, Mapletree Business City
• Salary:
• Eligibility: Only Singaporean

Job Description

• Represent "the company" DTO to manage all virtual assistant (chatbot) and website related queries from "the company" lines, including for non-Gov and external websites.
• Support User Experience (UX) activities such as service journey and design thinking for websites, eservices and chatbots.
• Co-development of Agile User Stories, Functional and Technical Specifications and User Acceptance Testing (UAT) Test Cases for website or chatbot enhancements with vendors.
• Review vendor Systems Integration Test (SIT) reports and participate with users in UAT and Application Compatibility Testing (ACT).
• Attend project meetings with lines and vendors to provide technical consultation and review the status of outstanding issues, enhancements and other ongoing tasks.
• Report to cybersecurity and management and follow up on any website or chatbot incidents/bugs.
• Manage website user account and audit trail housekeeping via Monthly Access Reviews, generating User Access Reports for websites and chatbots for User Project Managers to review and follow up.
• Inform WOGAA (Whole-of-Government Application Analytics) and relevant Cybersecurity agencies of planned downtimes for websites, such as Maintenance Window Requests (e.g. planned maintenance downtime for "the company" Corpsite etc).
• Manage Monthly WOGAA reports to ensure "the company" meets Digital KPIs of tracked websites and e-services.

Skills Required

• Background in Computer Science, Information Technology, Software Engineering, or related technical field
• Prior working experience in Web Development, Digital Media, or Computer Information Systems
• Possesses good organisational skills and high attention to detail
• Writes well and has good verbal communication skills is an advantage
• Familiar with MS Office software eg. ppt, word doc and excel, etc
• Dynamic and result-oriented team player with strong initiative

Apply Now via MyCareersFuture

Only Shortlisted Candidates are contacted

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In Ref: SS – JO-27066

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

We are seeking a UX Design Lead to shape the future of digital experiences for citizens, public officers, and servicemen. This role is central to ensuring our digital platforms are inclusive, accessible, and trusted by the public, while also enabling government agencies and services to work more effectively. You will combine design thinking, research, and service design to deliver solutions that strengthen public trust, streamline operations, and support mission readiness.

Key Responsibilities
● Citizen-Centric Design: Lead the creation of intuitive, inclusive, and accessible digital services that improve how citizens and businesses interact with the government.
● Workforce-Focused Design: Design internal platforms and applications that enhance the daily work of public officers and servicemen — simplifying processes, enabling faster decision-making, and improving operational outcomes.
● Policy & Standards Alignment: Ensure all designs comply with national digital, accessibility, and cybersecurity standards (e.g., WCAG, IM8, SHIP-HATS).
● Cross-Agency Collaboration: Partner with policymakers, operational leaders, and technology teams across government and defense to co-design solutions that balance user needs with policy, security, and organizational priorities.
● Design Leadership: Oversee research, prototyping, and usability testing for both public-facing and internal systems to ensure designs are practical, scalable, and impactful.
● Capacity Building: Mentor design teams and foster UX capability within agencies, empowering public officers and servicemen to adopt user-centred approaches in their domains.
● Evidence-Based Practice: Use citizen and officer feedback, data insights, and usability testing to inform design decisions and drive continuous improvement.
● Design Governance: Develop and maintain design systems that ensure consistency and accountability across services used by both citizens and the public sector workforce.

Qualifications
● Experience: 7+ years in UX design, with at least 2–3 years in a leadership role. Experience designing for both citizen-facing and internal enterprise/operational platforms is highly valued.
● Portfolio: Demonstrated impact in delivering digital experiences that improve public service delivery and/or internal workforce productivity (e.g., portals, operational dashboards, mission-critical systems).
● Skills: Strong expertise in service design, user research, and accessibility. Skilled in usability testing and translating complex workflows into streamlined digital experiences.
● Leadership and communication: Proven ability to lead multidisciplinary teams and influence stakeholders across policy, operations, and technical domains. Conversant in communicating and rationalizing design concepts with the tangible impact that comes along with them.
● Mindset: Mission and purpose-driven, with a strong sense of accountability to enable officers and servicemen to perform at their best.
● Delivery: Led the design and implementation of high impact UX designs in products with a large user base.

The background
This is a newly created role for a FinTech business looking to recruit a Design Lead to lead digital initiatives to better serve its customers regionally and globally.
The role
Lead, manage and execute digital projects to drive digital excellence for the business
Create, develop and design digital assets that are visually compelling and user-friendly
Collaborate with business and external vendor for digital projects to deliver a seamless digital experience for end-users
Undertake initiatives to better understand the needs, motivation of both users and non-users
Propose ideas that are grounded on user persona and requirements, digital best practices
The requirements
Prior experience in product management or digital design
Background in e-commerce, internet, technology, financial sectors is great, but agency experience is equally valued
Work authorization in Singapore (without the need for visa sponsorship)
#J-18808-Ljbffr

AI-First UI/UX Design Manager (Relocate to Dubai to build an AI-native global brand)
Join to apply for the
AI-First UI/UX Design Manager (Relocate to Dubai to build an AI-native global brand)
role at
Puffy
We’re seeking a visionary and results-oriented
AI-First UI/UX Design Manager
to lead our design function into the future. Based in our dynamic Dubai headquarters, you will report directly to the CEO and hold ultimate ownership of our e‐commerce web design. This is more than a design leadership role; you are a strategic partner tasked with revolutionizing our design process and customer experience through the integration of artificial intelligence.
The ideal candidate is a seasoned UX/UI leader with a passion for e‐commerce and a proven ability to leverage cutting‐edge AI tools. You will not only elevate our brand’s digital presence but also solve critical challenges by mentoring your team through a significant technological shift, fostering a culture of innovation, eliminating inefficiencies, and building a highly collaborative, data‐driven design engine that directly impacts our bottom line.
We believe elite talent deserves a premium commitment. We back our vision with two things you won’t find anywhere else: a world‐class lifestyle and the world’s most advanced AI‐native toolbox.
Your Reward
A highly competitive and transparent salary range of AED 25,000 - AED 35,000 per month
+ performance bonus, all tax‐free.
Your Toolbox
We are rebuilding our entire design engine around AI‐first tools such as Figma AI, Adobe Firefly, and LLM‐powered personalization.
Key Responsibilities
Architect the AI‐First Design Revolution: Build an AI‐powered design practice, deploying Figma AI, Adobe Firefly, and LLM systems to cut design‐to‐deployment time by 40%. Create conversion‐focused e‐commerce experiences and personalization patterns that make traditional e‐commerce obsolete.
Transform Operations & Lead with Velocity: Evolve the team from sequential to agile, implementing collaborative workflows that eliminate bottlenecks. Mentor designers to become AI‐native practitioners while maintaining brand consistency through systematic governance. Own the entire customer journey—from Home to Checkout—ensuring every pixel drives conversion.
Drive Revenue Through Experimentation: Execute a sophisticated CRO roadmap using A/B testing and multi‐armed bandits to achieve aggressive conversion targets. Partner with Marketing and Analytics to implement AI‐shaped UX patterns, from recommendation modules to guided selling flows.
Translate Vision into Business Impact: Become the voice of design in the C‐suite. Own the narrative that connects design decisions to business outcomes, presenting clear, data‐backed arguments to the CEO and cross‐functional leaders that secure buy‐in and drive the company forward.
Qualifications
7–10 years in web design for e‐commerce, including 4+ years leading, mentoring, and managing the operations of a design team.
A portfolio that shows shipped PDP/PLP/Checkout improvements tied to clear business metrics.
Expert in Figma (components, variables, Dev Mode); strong visual/motion craft and responsive design sensibility.
Proven experience implementing GenAI tools into a professional design pipeline, with a clear understanding of prompt engineering, quality control, and brand governance.
Familiarity with AI‐shaped UX patterns: conversational search, assistant UI, recommendation modules, and their measurement.
Comfort collaborating on experiments (A/B vs multi‐armed bandits) with Growth and understanding trade‐offs between optimization speed and causal certainty.
Working knowledge of WCAG 2.2 and SEO fundamentals for structured content and schema on e‐commerce sites.
Puffy DNA
Be the Owner:
We don’t hire employees; we welcome owners. You make decisions and see them through.
Execute with Urgency:
Relentless speed and precision in a high‐stakes environment.
Demand Excellence:
Push boundaries, insist on the highest standards.
Go All‐In:
Rally as one team to cross the finish line.
What Success Looks Like
In 12–24 months, you will have built a world‐class AI‐first design practice for an AI‐first ecommerce leader and be living a tax‐free, world‐class lifestyle in Dubai. You will look back at this as the moment your career transformed from a great Design Manager to a true industry architect of AI‐powered commerce.
Ready to shape your story? Click “Apply” and take the first step.
Senior‐level & Employment
Seniority level: Mid‐Senior level
Employment type: Full‐time
Job function: Design, Art/Creative, and Marketing
Industry: Retail
Referrals increase your chances of interviewing at Puffy by 2×.
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Location: Near Bukit Merah MRT

3 years Government Contract

$4,000 – $8,600/month (AWS + up to 4 mths bonus per year)

⏱️ 5-day work week

Degree in Computer Science / HCI / Design

Singaporean Only

⭐ Job Highlights

• Exciting opportunity to design next-generation digital solutions for Defence & Security operations.
• Join a multidisciplinary Design Innovation & UX team working on human-centered systems.
• Open to candidates with 1–12 years of experience (senior level considered).