Technical Support Engineer
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- Perform diagnostics, repair, and maintenance of robotic hardware and systems.
- Troubleshoot and resolve technical issues related to robot operation, functionality, and components.
Support the Project Management team on-site with:
Electrical works such as wiring, installation, and testing.
- Cable management and system setup.
- Equipment mounting and general setup assistance.
- Maintain accurate records of repairs, installations, and technical support activities.
- Liaise with internal departments and external vendors as needed for technical resolutions.
- Provide occasional training or guidance to users or junior technicians.
Requirements
- Diploma or higher in Electrical Engineering, Mechatronics, IT, or related technical field.
- 1–3 years of relevant experience in technical support, repair, or field service roles.
- Hands-on experience in robotics repair is highly preferred.
- Basic knowledge of electrical works and cabling.
- Proficiency in Chinese (spoken) is preferred, to liaise with Chinese-speaking teams and vendors.
- Ability to work independently and as part of a team in a fast-paced environment.
- Good communication and interpersonal skills.
- Willingness to travel locally for site support when needed.
Technical Support Engineer
Posted today
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Job Description
Responsibilities
- Perform diagnostics, repair, and maintenance of robotic hardware and systems.
- Troubleshoot and resolve technical issues related to robot operation, functionality, and components.
Support the Project Management team on-site with
Electrical works such as wiring, installation, and testing.
- Cable management and system setup.
- Equipment mounting and general setup assistance.
- Maintain accurate records of repairs, installations, and technical support activities.
- Liaise with internal departments and external vendors as needed for technical resolutions.
- Provide occasional training or guidance to users or junior technicians.
Requirements
- Diploma or higher in Electrical Engineering, Mechatronics, IT, or related technical field.
- 1–3 years of relevant experience in technical support, repair, or field service roles.
- Hands-on experience in robotics repair is highly preferred.
- Willingness to travel locally for site support when needed.
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EA License No: 19C9950
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EA Personnel Reg No: R
Technical Support Engineer
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Job Responsibilities:
- Responsible for all technical support related aspects to customer / FSE: escalations, fleet performance, system installations improvement programs and upgrades.
- Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
- Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
- Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool
- Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
- Supports in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation
Job Requirements:
- A relevant engineering education qualification (Mechanical / Electrical / Mechatronics or related field)
- Prior experience in Semi conductor Equipment (Front end or back end)
- Be the center to understand other regions' issues and able to effectively diagnose and resolve complex technical issues.
- Able to communicate clearly and effectively with customers and internal teams. At times, meetings may be at Europe/ US time zones
- Able to to work well in a team environment and adapt to changing priorities. Willing to travel onsite for troubleshooting / upgrades.
Technical Support Officer
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My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.
- Salary : Attractive Remuneration + VB + AWS + Transport and Flexi Allowance
- Working Hours : Rotating Shift Hours (7am to 4.30pm / 2pm to 11pm)
The role is responsible for monitoring and troubleshooting ticketing kiosks, coordinating with the Maintenance Team and station staff, and compiling and verifying fault data. The role includes assisting in software deployments, generating reports, and creating Work Orders in the Maintenance Management System (MMS).
Job Responsibilities:
- Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
- Perform remote troubleshooting on the ticketing kiosks if required.
Coordinate and work with maintenance team and station staff in:
compiling fault data for ticketing kiosks and generating reports.
- combining and rearranging data from source documents where required.
- Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
- Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
- Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
- Generate backend reports of the ticketing kiosks for investigation purposes.
- Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
- Support in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
Requirements:
- Nitec in Engineering or any other relevant field.
- Proficient in Microsoft Office (especially in Excel).
- Possesses high accuracy in processing information.
EA License No. – 23C2060 |EA Registration No. - R
L1 Technical Support Engineer
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About STYL Solutions
Ride on the wave of Industry 4.0 Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry.
Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.
Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.
Job Description
We are seeking a proactive and customer-oriented L1 Technical Support Engineer to provide first-line support for our solutions, including terminals, devices, and related software platforms. This role will handle user inquiries, diagnose and resolve basic technical issues, and escalate complex cases to higher-level engineers or product teams. You will play a key role in ensuring smooth operations for our customers by delivering efficient technical assistance and professional service across multiple support channels.
Responsibilities:
1. First-Level Troubleshooting & Technical Assistance
- Act as the first point of contact for customers experiencing technical issues with hardware, software, or connectivity.
- Diagnose and resolve common problems through guided troubleshooting steps.
- Assist clients with system setup, configuration, and basic user guidance.
- Refer to internal knowledge base and documentation to provide accurate, consistent solutions.
- Escalate unresolved or critical issues to L2/L3 engineers or product specialists, ensuring clear case handover.
2. Incident Management & Documentation
- Log all customer interactions and technical issues in the support ticketing system.
- Categorize and prioritize incidents to ensure timely resolution within agreed SLAs.
- Track open cases, provide regular status updates to customers, and close tickets upon resolution.
- Prepare reports on recurring issues, escalation trends, and resolution performance to support process improvement.
3. Customer Support & Relationship Management
- Provide prompt, clear, and professional communication to customers across phone, email, and chat support channels.
- Conduct follow-ups with clients to confirm systems and devices are fully functional after troubleshooting.
- Maintain strong, professional relationships with customers by delivering reliable and empathetic support.
- Act as the voice of the customer by capturing feedback and sharing insights with internal teams to improve products and services.
Job Requirements
- Diploma/Degree in Information Technology, Computer Science, or related discipline.
- 1-3 years of experience in IT helpdesk or technical support related roles
- Good understanding of POS systems, payment-related solutions and JIRA Service Management Platform is an advantage.
- Strong problem-solving and analytical skills with the ability to multitask.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Familiarity with remote support tools, ticketing systems, and troubleshooting methodologies.
- Willingness to support field deployments or on-site maintenance when required.
- Language proficiency in Mandarin for liaising with mandarin-speaking stall owners and merchants will be a plus
Aftersales & Technical Support Technician
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Job Title: Aftersales &Technical Support Technician
Company: Durapower Technology Singapore Pte Ltd
Location: Singapore (Field-based, with regular reporting to office)
Reports To: Aftersales & Technical Support Manager
Company Background: Durapower Technology (Singapore) Pte Ltd is a leading global innovator of high-performance battery technology, specializing in the design, development, and manufacturing of advanced battery energy storage systems (BESS) for various applications, including electric vehicles, marine, industrial, and grid solutions. We are committed to driving sustainable energy solutions and are expanding our global footprint.
Job Summary: The Aftersales & Technical Support Technician at Durapower Technology Singapore Pte Ltd is a critical hands-on role responsible for providing direct technical support and service for installed Battery Energy Storage Systems (BESS) at customer sites. Working under the guidance and instruction of the Aftersales & Technical Support Engineer, this position involves troubleshooting, maintenance, repair, and commissioning assistance during the operational phase, ensuring high system reliability and customer satisfaction.
Key Responsibilities:
Field Service & Troubleshooting:
- Execute field assignments as directed by the Aftersales & Technical Support Engineer, which may include scheduled maintenance, corrective actions, or emergency service calls.
- Diagnose and troubleshoot electrical, electronic, and mechanical issues in BESS, including battery modules, Power Conversion Systems (PCS), Battery Management Systems (BMS), and cooling units.
- Utilize diagnostic tools (e.g., multimeters, clamp meters, oscilloscopes, specific software) to identify root causes of system failures.
- Perform necessary repairs, component replacements, and system adjustments on-site under the supervision or instruction of the Aftersales & Technical Support Engineer.
Preventive Maintenance:
- Conduct routine preventive maintenance (PM) checks, inspections, and performance verification tests on installed BESS units as per schedules provided by the Aftersales & Technical Support Engineer.
- Record and report any deviations or potential issues identified during PM activities.
Technical Assistance & Training:
- Provide basic operational and safety guidance to customers on-site as instructed by the Aftersales & Technical Support Engineer.
- Act as a key technical liaison between the customer and the Aftersales & Technical Support Engineer during field visits.
Documentation & Reporting:
- Maintain accurate and detailed service records, field reports, troubleshooting steps, and parts consumed for each job.
- Communicate findings and service progress promptly to the Aftersales & Technical Support Engineer for review and further action.
- Provide feedback from field observations to the Aftersales & Technical Support Engineer to contribute to product improvement and service strategy.
Safety & Compliance:
- Strictly adhere to all company safety policies, site-specific safety regulations, and industry standards (e.g., electrical safety, working at heights, LOTO procedures).
- Ensure all work is conducted in a safe and responsible manner, prioritizing personal and site safety.
Qualifications:
- Diploma OR Higher Nitec in Electrical Engineering, Electronics Engineering, Mechatronics, Power Systems, or a closely related technical field.
Experience:
- Minimum of 1-3 years of hands-on experience as a Field Service Technician, Aftersales Technician, or similar role in the battery energy storage, power electronics, industrial automation, or renewable energy sectors.
- Practical experience with lithium-ion battery systems, PCS, BMS, or TMS is highly advantageous.
Technical Skills:
- Strong foundational knowledge of electrical principles, AC/DC circuits, and power electronics.
- Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Proficient in using electrical testing equipment (e.g., multimeter, clamp meter, insulation tester).
- Basic computer skills for data logging, diagnostics software, and report generation.
Soft Skills:
- Excellent problem-solving and diagnostic abilities.
- Strong communication skills, capable of relaying technical information clearly to engineers and customers.
- Disciplined and able to follow instructions meticulously from the Aftersales & Technical Support Engineer.
- Proactive, reliable, and customer-service oriented.
- Ability to work independently in the field and also collaborate effectively within a team structure.
Other Requirements:
- Willingness to travel extensively within Singapore and occasionally regionally as required.
- Possession of relevant electrical safety certifications (e.g., WSQ Operate Competently in a Work at Height Environment, Electrical Worker License) will be a plus.
Technical Officer
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Working Hours: Monday – Friday @ 8am- 5.30pm
Working Location: Multiple Sites
What You'll Do:
- Plan and coordinate the maintenance of EV charging stations with the contractors.
- Carry out maintenance of EV chargers for certain EV charging station / battery charger swap station models
- Attending to customers' enquiries and coordinating with landlords before the commencement of maintenance work
- Ensure records are filed properly and data are updated promptly in system. Prepare and collate information for monthly reports
- Performing backend monitoring of the EV charging stations network using the Charging Station Management System and to carry out basic diagnostic of issues
- Responding to and troubleshooting issues/interruptions related to EV charging station hardware/firmware
- Liaise with internal teams (e.g. Engineering, Customer Operations) to ensure seamless service delivery
- Maintain an inventory of tools, spare parts and maintenance equipment, ensuring availability for site work
- Participate in process improvement initiatives and recommend enhancements (e.g. to maintenance procedures, reporting workflows, etc.)
- Assist in evaluating contractor performance and provide feedback for continuous improvement
- Perform standby duty during and after office hours for network incidents and special events
- Any other duties and responsibilities as assigned
What You'll Need:
- Diploma in relevant Engineering field from any of the recognized Polytechnics in Singapore
- Strong analytical and troubleshooting skills, able to interpret technical data and logs from charging systems
- Good interpersonal and communication skills for liaising with contractors, customers, and internal teams
- Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary
- Have a valid Class 3 Driving License
- Prefer candidate with own transportation for travelling to sites
We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd
EA License No: 01C4394| DAPHNE CHIAM WERN XIN| Reg No: R
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO. Click on apply now.
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Technical Officer
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What You'll Do:
- Carry out Operations & Maintenance (O&M) for Operational Technology (OT) system/equipment (E.g. security equipment and networking)
- Responsible for safe and efficient operations at worksites.
- Perform equipment/software patching, upgrades/installations, configuration & backup
- Supervise contractors in project and maintenance work.
- Assist to prepare and collate information and data for monthly reporting.
- Attend to system alarms and faults during and after office hours.
- Able to work independently and as a team member
- Responsible and take ownership of tasks assigned
- Assist Senior Officers in manage operation issues and scheduling of daily activities.
- Perform standby duties.
What You'll Need:
- Diploma in any Engineering field from a recognised Polytechnic in Singapore
- Knowledge in networking and security equipment such as CCTV and Intrusion System would be an advantage
What We'll Provide:
- Take pride in upholding Singapore's world-class grid reliability, and contribute towards a sustainable energy future
- You will strengthen our grid's resilience to enable the energy transition
- We offer sponsorship programmes for staff who intend to further their education in engineering.
Technical Manager
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Job Responsibilities:
- Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
- To handle clients' inquiries and technical related issues.
- Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
- Responsible for new product test
- Promote solutions and deliver formal technical proposals / presentations to clients.
- Complete other tasks assigned by leaders and management.
Job Requirements:
- Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
- Good knowledge in the fields of Business Networksystem such as Gateway, Switch, AP and IP CCTV.
- At least 2 years work experiences on Business Network domain or technical domain.
- Fluent in Englishand Mandarin to liaise with associates.
- Experienced in handling and troubleshoot technical issues.
- Possess CCNA/CCNP and other networking certificate would be an added advantage.
Technical Officer
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Our client is the sole electrical grid and gas grid operator in the country, and provides electricity and gas transmission, distribution services, and market support services to more than a million households in Singapore.
Yearly renewable contract (enhanced bonus)
Shift hours: alternate weeks of morning and evening shift
Morning shift: 7am to 4.30pm
Evening shift: 1.30pm to 11pm
Location: Roaming (Labrador/ Tampines/ Science Park) Transport claims available
Responsibilities:
· Assist in the execution of District Cooling Plants' Operations & Maintenance works
· Attend daily toolbox and work meeting conducted by Engineer and Supervisor.
· Plan, schedule, execute and supervise contractors on the daily routine and non-routine O&M works and troubleshooting, as assigned
· Carry out daily walk-through plant inspection.
· Upkeep maintenance records, work area and tools
· Assist the Engineers in the sourcing and purchasing of spare parts
· Promptly investigate and report equipment defects, deficiencies, and abnormalities
· Supervise and report contractor performance, ensuring quality work and adherence to contract specifications.
· May be assigned to support district cooling works at other project locations after necessary trainings and to work independently where required (e.g. 1 staff per shift)
· Any assignment/activity/work tasked by the management.
Requirements:
· Higher NITEC / NITEC in Mechanical/ Electrical/ Plumbing/ Refrigeration from a recognized educational institute
· Minimum 2 years of relevant experience in Facility Management / Chiller Operation & Maintenance / Plant process management.
· Good analytical and communication skills with positive attitude
· Able to perform normal and/or shift duties – 8 hour shift or other shift pattern as per project requirement
· Experience in troubleshooting plant equipment and implementing preventive maintenance strategies.
· Knowledge of district cooling systems and chiller operations.
· Familiarity with safety regulations, risk assessments and ISO standards.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.
PERSOL Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Registration No. R MayThinKyu)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.