76 Technical Author jobs in Singapore

• Administer case management cycle
• Review documents and call logs
• Maintain accurate records and prepare reports
• Closely collaborate with sales team

• Minimum 3 years in customer service environment
• Excellent written and spoken communication skills
• Good interpersonal skills and multi-parties engagement is expected on the job

This role offers the opportunity to contribute to the development and improvement of documentation check processes and procedures. As a desk-bound job, it provides full-time work in an office setting, with the ability to extend work hours or stagger hours when necessary.

Please highlight your relevant skills and qualifications in your application.

Tech Administrator with asset management and documentation skills

• Asset Management

• Telco Billing

• Data Line Tracking and Contract Management

• Data Management and Reporting

• Diploma/Degree in Business/Asset Management, or relevant qualifications
• Minimum 1 to 2 years of working experience in asset tracking, network line tracking and telco billing processing
• Proficiency in MS Excel (Pivot, Tables, VLOOKUP, XLOOKUP, Data Validation, Formula)
• Experience in telco contract tracking, vendor coordination and data management is an advantage
• Possess good written and documentation skills and effective communication skills able to collaborate and work with various stakeholders

Our organization is seeking a seasoned Export Documentation Professional to play a pivotal role in ensuring seamless and compliant export processes.

• Coordinate the preparation and review of pre-shipment documents including invoices, packing lists, L/C documents, and customs certificates
• Stay abreast of changes in international trade and shipping regulations to maintain optimal compliance
• Identify and mitigate potential risks associated with shipping documents
• Develop and implement procedures to ensure accurate documentation and minimize errors
• Collaborate with internal teams (shipping, logistics, ICS) to optimize export processes
• Communicate effectively with customers and external parties to gather information and resolve discrepancies
• Maintain precise digital and physical records of all export documents and related correspondence
• Ensure readiness for periodic audits to prevent delays or customs issues
• Analyze current documentation workflows to identify areas for improvement
• Develop and implement process enhancements to streamline efficiency, accuracy, and cost-effectiveness
• Work closely with IT, logistics, and ICS teams to enhance system integrations
• Establish key performance indicators (KPIs) to monitor and improve process effectiveness
• Provide training and guidance to shipping staff on documentation procedures and compliance standards
• Contribute to the development and implementation of policies and procedures

The ideal candidate will possess a higher diploma or professional certifications, at least 5 years of experience in export documentation or related fields, and an in-depth understanding of export regulations and compliance. Proficiency in export documentation software is essential. Strong problem-solving skills, attention to detail, and excellent communication and interpersonal skills are necessary for success in this role.

A technical coordinator is responsible for managing and coordinating the creation of technical documents and drawings. This involves working closely with other departments to ensure that all necessary information is included and accurate.

The ideal candidate will have excellent communication skills, be highly organized, and have a keen eye for detail.

Key Responsibilities:

• Develops technical drawings and documentation.
• Covers key responsibilities across disciplines within digital environments.

About Us:

We operate from 3 principal design centers in Asia, Europe and the Middle East with a global network of 13 offices and over 1,000 staff spanning 4 continents.

We offer expertise in Architecture, Interior Design, Master Planning and Urban Design, across a broad range of sectors including Commercial, Residential, Mixed-Use, Education, Hospitality (including Integrated Resorts), Retail, Transportation, Aviation, Civic & Cultural, and Sports & Leisure.

Benefits:

• Opportunity to work on high-profile projects.
• Collaborative and dynamic work environment.
• Chance to grow professionally and personally.

What We Look For:

• Excellent communication and organizational skills.
• Highly motivated and self-driven individual.
• Strong attention to detail and ability to multitask.

Job Overview

This role entails end-to-end shipping coordination, encompassing import/export documentation, Bills of Lading, and Certificates of Origin management.

• Shipping coordinators will oversee all aspects of shipping documentation to ensure accuracy and compliance with customs regulations.
• The successful candidate will prepare and process Letters of Credit (LC) while coordinating with banks and relevant authorities.
• Liaising with internal teams, freight forwarders, and suppliers is crucial for timely shipment and accurate paperwork.
• Deliveries must be tracked, and any shipment discrepancies resolved promptly. Maintaining meticulous records is essential.
• The ideal candidate will contribute to logistics planning and maintain adherence to customs regulations.
• Collaboration with the team is vital to streamline operational workflows.

Requirements

• Proven experience in shipping documentation and LC handling is a prerequisite.
• Able to work independently with minimal supervision while contributing to team goals.
• Familiarity with local shipping regulations and trade practices is required.

Benefits

• Opportunity to develop expertise in shipping coordination.
• Work collaboratively as part of a dynamic team.
• Contribute to maintaining high standards of quality and efficiency.

Other Aspects

• Training and professional development opportunities.
• Continuous improvement and innovation encouraged.
• Competitive compensation and benefits package.

We are seeking an experienced Technical Documentation Writer to join our team. This role involves creating high-quality documentation for our commercial cleaning robots, ensuring our customers have the information they need to make the most of our products.

• Establish and enforce documentation standards, style guides, and best practices to ensure consistency and clarity.

• Develop and maintain detailed service manuals for new and existing cleaning robot products.
• Ensure manuals are tailored for both on-ground technicians and end customers, providing clear instructions for installation, operation, maintenance, and repair.
• Collaborate with engineering and product teams to gather technical details and validate accuracy.

• Create troubleshooting guides to help technicians and customers diagnose and resolve common issues with cleaning robots.
• Organize and present troubleshooting steps in a logical and user-friendly manner.
• Continuously update documents based on feedback and product updates.

• Write and distribute software release notes to inform customers of new features, bug fixes, and improvements.
• Ensure release notes are clear, concise, and aligned with the software development team's updates.
• Coordinate with the marketing and customer support teams to ensure timely delivery of release notes.

• Develop documentation to support product upgrades, including step-by-step instructions for dealers and customers.
• Work closely with the product management and engineering teams to understand upgrade processes and communicate them effectively.
• Ensure all upgrade documentation is accurate, up-to-date, and accessible to relevant stakeholders.

• Partner with cross-functional teams, including engineering, product management, customer support, and marketing, to gather information and ensure documentation meets user needs.
• Review and update existing documentation to reflect product changes, improvements, and customer feedback.
• Stay updated on industry trends and best practices in technical writing to enhance the quality of documentation.

• Bachelor's degree in Technical Writing, Communications, Engineering, or a related field.
• 5 to 8 years of experience as a Technical Writer, preferably in the robotics, consumer electronics, or product manufacturing industries.
• Proven experience writing service manuals, troubleshooting guides, and software documentation.
• Familiarity with robots or commercial cleaning products is a plus.

• Strong presentation and communication skills for delivering training to technical teams
• Professional writing, editing, and proofreading skills with a keen eye for detail.
• Strong technical aptitude and ability to understand complex product functionalities.
• Ability to work independently and manage multiple projects simultaneously.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

If you have a passion for driving meaningful operational improvements, excel at analytical problem-solving, and thrive in a dynamic scaleup atmosphere, we invite you to join us and help shape the future of robotics innovation.

Estimation Engineer at a leading organization. As an Estimation Engineer, you will play a pivotal role in compiling tender documents, reviewing them, and allocating taskforces for preparation work.

Job Title: Global Export Documentation Specialist

Job Summary:

We are seeking an experienced professional to coordinate export documentation processes, ensuring seamless and efficient delivery of goods.

Main Responsibilities:

• Pre-key TS BL into system for smooth shipment processing
• Manifest data consolidation and submission to carriers
• Prepaid arrangements with carriers for invoice purposes
• AMS/ACI/Africa/Europe filing for streamlined operations
• Check profit and loss statements for coload and FCL shipments
• Verify payment receipts and arrange surrender for shipments
• Release BL/invoices to local customers upon cash or cheque payment
• Coordinate document handling for coload, FCL, and consolidated shipments
• Sailing confirmation and notification
• Loading plan coordination for coload shipments
• Credit/debit invoicing to destinations or origins
• Perform additional tasks as required by superiors

Requirements:

This job description is not exhaustive; you may be required to perform other duties as needed to achieve company goals.

Key Skills:

Experience in export documentation, strong organizational skills, ability to multitask, effective communication, attention to detail.

This is a full-time position responsible for managing and maintaining project records, brochures, and samples.

• Main Responsibilities:
• Compiling/updating of drawings/project records/lift brochures n finishes samples etc
• Site measurement of stairlifts (training will be provided)
• Filing of documentation records and other related lifts records
• Other ad-hoc duties as and when assigned

Requirements:

• Minimum of O Level with at least one year of working experience.
• Proficient in Autocad
• Bilingual in English to liaise with associates.

We Offer:

• A competitive salary package
• Ongoing training and development opportunities
• A dynamic and supportive work environment