466 System Support jobs in Singapore

Main duties:

• Provide technical support on network, server, and security.
• Troubleshoot hardware and software problems.
• Responsible for overall project implementation of IT infrastructure or medical equipment system project in a hospital environment
• To plan the whole project timeline and resources start from receive sales order up to project hand over.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Provide coaching and guidance to the junior staff to ensure maximum efficiency and delivering consistent high quality level service and customer satisfaction.
• Conduct training to end-user and staff members.
• Build and maintain good supplier relationship and high level of supplier support.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma/Bachelor's Degree in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 2 Year(s) of working experience in Computer Networking or related field.
• Aggressive, self-motivated, independent, result-oriented and able to work under pressure.
• Team player with good organisation, interpersonal and communication skills.
• Able to handle installation and site requirements.

Main duties:

• Provide technical support on network, server, and security.
• Troubleshoot hardware and software problems.
• Responsible for overall project implementation of IT infrastructure or medical equipment system project in a hospital environment
• To plan the whole project timeline and resources start from receive sales order up to project hand over.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Provide coaching and guidance to the junior staff to ensure maximum efficiency and delivering consistent high quality level service and customer satisfaction.
• Conduct training to end-user and staff members.
• Build and maintain good supplier relationship and high level of supplier support.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma/Bachelor's Degree in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 2 Year(s) of working experience in Computer Networking or related field.
• Aggressive, self-motivated, independent, result-oriented and able to work under pressure.
• Team player with good organisation, interpersonal and communication skills.
• Able to handle installation and site requirements.

Direct message the job poster from EM Services Pte Ltd
We are seeking a business-focused systems support specialist to serve as the primary subject matter expert for the project management system used within the Project Management Business Unit. This role combines deep functional knowledge of the system with a thorough understanding of project management processes, client reporting requirements, and performance monitoring. The incumbent will provide user guidance and training, manage vendor relationships and contracts, liaison with IT teams for system integration and reporting, and ensure the system is effectively leveraged to meet business needs and deliver value to clients. Candidates with more extensive relevant experience may be considered for a senior position.
Roles and Responsibilities
Product Expertise & User Support
Serve as the in-house subject matter expert (SME) for our Project Management system, maintaining a deep understanding of its features, configuration options, and best practices.
Provide guidance, training, and ongoing support to internal users to maximise adoption and utilisation of the system.
Develop and maintain user manuals, training materials, and FAQs.
Troubleshoot and resolve functional issues, escalating to the vendor as needed.
Business Process Alignment
Analyse and understand the end-to-end business processes of the Project Management unit, ensuring optimal configuration and usage of the Project Management software to support these workflows.
Work with project managers to capture and translate operational needs into system requirements.
Support and improve client reporting processes by configuring the system and related dashboards to meet contractual and operational requirements.
Act as the primary point of contact with the system vendor.
Oversee vendor performance, service level compliance, and timely delivery of agreed system enhancements or support.
Manage contract terms, renewals, and budget tracking related to the system and system licenses.
Collaborate with internal IT and data analytics teams to develop, maintain, and enhance reporting tools and dashboard visualisations.
Ensure data integrity, accuracy, and timeliness in system-generated reports.
Identify opportunities to improve reporting efficiency and effectiveness through automation or integration with other systems.
Data protection and managing access rights.
Monitor industry trends, best practices, and product updates to recommend improvements in usage and workflows.
Gather feedback from users to enhance system functionality, usability, and reporting capabilities.
Qualifications & Experience
Bachelor’s degree in project management, Information Systems, or a related field.
Proven experience with Project Management products such as PlanRadar, Procore or similar project management / construction management software.
Strong understanding of project management principles, workflows, and reporting requirements.
Experience in vendor and contract management.
Excellent communication, training, and stakeholder management skills.
Experience in the construction, real estate, or facilities management sector.
Experience in data analysis, reporting, and dashboard tools (e.g., Power BI, Tableau).
Familiarity with system integration concepts and API-based reporting.
Core Competencies
Analytical Thinking
- Ability to translate business needs into system requirements and data insights.
Stakeholder Engagement
- Skilled in liaising with diverse teams including project managers, IT, vendors, and clients.
Problem-Solving
- Quick to identify issues and implement effective solutions.
Training & Facilitation
- Confident in delivering clear and effective user guidance.
Attention to Detail
- Ensuring accuracy and quality in configuration, reporting, and documentation.
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Main duties:

• Provide technical support on network, server, and security.
• Troubleshoot hardware and software problems.
• Responsible for overall project implementation of IT infrastructure or medical equipment system project in a hospital environment
• To plan the whole project timeline and resources start from receive sales order up to project hand over.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Provide coaching and guidance to the junior staff to ensure maximum efficiency and delivering consistent high quality level service and customer satisfaction.
• Conduct training to end-user and staff members.
• Build and maintain good supplier relationship and high level of supplier support.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma/Bachelor’s Degree in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 2 Year(s) of working experience in Computer Networking or related field.
• Aggressive, self-motivated, independent, result-oriented and able to work under pressure.
• Team player with good organisation, interpersonal and communication skills.
• Able to handle installation and site requirements.

Job Description

As Executive, Finance System Support, you will be responsible for providing system support to the finance team,

ensuring the smooth operation of financial systems, and maximizing their efficiency. The ideal

candidate will have a strong understanding of financial systems and processes, excellent analytical

skills, and the ability to work collaboratively with different teams.

Job Responsibility

• Provide system support to the finance team, troubleshooting system issues, and resolving them in a timely manner
• Develop and implement new processes and procedures to enhance financial system functionality and efficiency
• Monitor and maintain the integrity of financial systems, ensuring accurate recording and reporting of financial transactions
• Analyse system data to identify trends and opportunities for improvement
• Collaborate with different teams to gather requirements and specifications for financial system enhancements
• Test and implement financial system upgrades and enhancements
• Provide training to finance team members on system usage and best practices
• Ensure compliance with regulatory requirements and internal policies and procedures
• Generate reports and dashboards to monitor system performance and financial metrics
• Assist in monthly financial closing with uploading and preparing the necessary info into financial system.
• Assist in IT audit periodically.
• Participate in ad hoc projects as needed

Job Requirement

• Bachelor in Accounting
• 2 years of experience in general ledger or a similar role
• Strong attention to detail and organizational skills
• Good communication skills, both written and verbal

Main duties:

• Provide first level technical support within the healthcare facility.
• Troubleshoot and resolve network, server and software application issues.
• Assist in project installation and implementation.
• Maintain customer satisfaction through consistent, high-quality service delivery.
• Conduct training for hospital staff and end-users.
• Maintain hardware/software inventory and IT documentation.

Pre-requisite:

• Diploma/Degree in IT, Computer Science or related field
• 1-2 years working experience in IT support or infrastructure roles.
• Self-motivated, independent and able to work under pressure.
• Team player with good organisation, interpersonal and communication skills.

Summary

As a Field Engineer you will provide on-site support for multiple clients, often times visiting several clients in one day. You will be exposed to and work with multiple technologies and environments; and are responsible for the support and maintenance of server, desktop, and network infrastructure for high profile financial services clients.

Principal Responsibilities

• Provide technical support for desktop infrastructure and Servers
• Implement new server and desktop technologies
• Availability for out-of-hours support via an on-call rotation
• Provide client-facing technical support, and communicate in a timely manner with clients per SLA and average response times
• Update tickets with current and thorough information
• Submit timesheets per the regional office requirements

Knowledge & Experience

• Minimum 2 years demonstrable 1st and 2nd/3rd line support experience in a similar role (experience with a MSP is a plus)
• Financial services sector experience but not essential
• Proven detailed knowledge and experience with the following:
• Microsoft Server, Active Directory & Microsoft Exchange technologies
• Citrix XenApp and Xen Desktop
• SAN
• Firewall (Cisco ASA, IOS)
• LAN/WAN, DNS, DHCP, TCP/P
• Backup Solutions
• Ability to:
• Build / Configure / Manage Windows 2012, 2016, 2019 Servers including Active Directory and File Service
• Build / Configure / Manage Exchange 2010, 2013, 2016
• Build / Configure / Manage Windows 7, 8, 10
• Configure / Manage Office 365, migration experience a plus
• Desired Knowledge:
• Admin of VMWare and Hyper V environments
• Network Topologies
• Mac OSX
• Administration of Citrix XenApp and XenDesktop
• Administration of Public Cloud platforms (e.g. AWS, Azure)
• Knowledge of Meraki WiFi and network devices
• Market Data applications e.g. Bloomberg
• Knowledge of SQL
• Experience with Powershell
• Desired Certifications
• Microsoft (MCITP, MCSE)
• Cisco (CCNA, CCNP)
  
  Skills
• Ability to work in high pressure environments individually and as part of a team
• Clearly articulate technology, troubleshooting, and solutions to a variety of audiences, including technical and non-technical persons

Goel Navneet License No.: 02C3423 Personnel Registration No.: R

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*Job Description *

We are looking for a motivated OSS System Support Engineer to join our team supporting the SunVizion OSS system (Fiber Optical Network Resource and Service Management Domains) deployed for a leading telecommunications operator in Singapore.

The ideal candidate will be detail-oriented, able to work both independently and collaboratively, and comfortable managing multiple priorities under tight deadlines.

*Key Responsibilities *

• Provide first-line support and, over time, take on second-line support responsibilities.
• Communicate effectively with the second- and third-line support teams in Poland to meet agreed KPI targets.
• Serve as the primary point of contact for the customer and implementation partners.
• Analyze software incidents reported by the customer and resolve issues locally when possible.
• Escalate complex issues to the remote support team in Poland with comprehensive diagnostic information.
• Verify new versions of the SunVizion product prior to deployment.
• Support customers and partners during new version installations, ensuring adherence to defined maintenance windows.
• Maintain proactive, transparent communication with all stakeholders to meet contractual obligations and ensure customer satisfaction.

*Technical Skills *

• Basic understanding of IT networking and telecommunications (knowledge of FTTH and GPON technologies is a plus).
• Familiarity with system integration principles (Web Services, SOAP, REST, synchronous/asynchronous integration patterns).
• Basic knowledge of databases and SQL skills is advantageous.

*Soft Skills *

• Strong communication and interpersonal skills.
• Analytical and problem-solving mindset.
• Ability to work effectively in a team-oriented environment.

*Travel Requirements *

• Willingness to travel occasionally to Poland for collaboration, training, and knowledge-sharing with the remote team.

*What We Offer *

• The opportunity to work on innovative telecom projects in a dynamic, cutting-edge environment.
• Competitive salary and a comprehensive benefits package.
• Professional growth and the chance to collaborate with a global team of experts.

Main duties:

• Provide first level of support for network, server, and security.
• Troubleshoot hardware and software problems.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Conduct training to end-user and staff members.
• Project implementation of IT infrastructure or medical equipment system project in a hospital environment.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 1 Year(s) of working experience in Computer Networking or related field.
• Customer-oriented, effective communication, and able to work independently