2,591 Support jobs in Singapore

Job Description

Sol Luminaire an architectural lighting studio founded in Singapore is expanding!

Our energetic sales and marketing team are open for anyone who are interested in working among influential designers, interior studios and architects or simply have interest in designs and sales.

Come on board and grow with us!

Job Responsibilities:

• Sales Collection booking/delivery booking
• Exchange Sales Order
• Revise DO/SO
• Trouble shooting
• Installation Queries
• Delivery of items enquires and missing of items
• To provide after sales services, switches compatibility advises
• Smart Home Programming
• Assisting of administration
• Conversation with customer
• 2 Vacancies available

Job Requirements:

• Able to communicate and coordinate with in house logistic/sales team
• Good communication & initiative skills
• Able to use Microsoft
• Depending on years of experience, additional allowance applicable
• Able to work promptly in stress

Interested applicants are invited to send your updated resume in MS Word format via Apply Now.

We regret that only shortlisted applicants will be notified.

About the Role

We’re looking for a detail-oriented and digitally savvy Data Entry & Customer Support Assistant to join our team. This role involves entering, organizing, and uploading data into our systems, as well as communicating with customers to collect or verify information. If you're reliable, tech-comfortable, and organized, we’d love to hear from you.

Responsibilities

1. Accurately enter and update data into internal systems and databases
2. Contact customers via phone, email, or chat to gather or confirm information
3. Upload and organize data files, forms, or images across digital platforms
4. Review incoming data for errors or inconsistencies and correct as necessary
5. Maintain data integrity and confidentiality at all times
6. Collaborate with internal teams to ensure accurate and timely data flow

Requirements

1. Prior experience in data entry , customer support , or admin roles preferred
2. Digitally savvy, comfortable using modern tools, software, and cloud-based platforms
3. Strong attention to detail and high level of accuracy
4. Clear communication skills (written and verbal)
5. Able to handle repetitive tasks with focus and consistency
6. Organized, independent, and reliable

Roles & Responsibilities: . attending to customers/overseas enquiries for shipment movement (export/import/cross trade) via air, sea & land mode, able to quote and offer solutions to customers/overseas agents.

. respond promptly to customer/overseas agent enquiries via phone, email, or wechat/whatapps chat, addressing any concerns or questions related shipments.

. continuously improve customer service procedures and processes to enhance efficiency and service quality.

. collaborate with team members to ensure efficient operations.

. liaise/co-ordinate with carriers / customers / suppliers / contractors to ensure smooth delivery of shipments.

Requirements:

· Minimum of 3 years of relevant experience.

· Proficient in MS Office.

· Problem-solving and positive mindset with the ability to make decisions under pressure.

· Conscientious and meticulous.

· Good time management skills, ability to meet deadlines, and strong attention to detail.

· Good team player with the ability to work independently.

· Experience working with back office team will be preferred.

Working Venue

• 5 day work week
• Keppel Distripark

This position is open to Singapore Citizens and PR only.

Would you like to join an international team within the shipping business?

We are looking for a highly motivated IT Support with a passion for software and customer service to join our local office in Singapore. Cooperating closely with all departments, you will be assisting commercial vessels with our products, which make international shipping safer and more efficient.

Your main responsibilities will include

• Fulfilling customer’s queries and software support requests via our ticket system.
• Handling B2B phone calls from customers.
• Processing digital orders.
• Planning of shipments internationally.
• Cooperate with our subsidiaries to deliver good service to our customers.
• Sales support and general invoicing.
• Take part in 24/7 support coverage world wide.
• Developing and improving end user support material.
• Ad hoc tasks within the responsibility of the Operations Department.
• Working hours 8 am to 4 pm during Monday to Friday and one Saturday (9AM - 10 PM) on a six-week duty-roster

What we offer:

- An opportunity to visit and collaborate closely with customers

- Take part in relevant industry fairs

- Play a role in Weilbach’s growth strategy

- Run with continuous improvement projects

- Relevant training and courses

- Becoming a part of an international company in a dynamic industry

We expect that you

• Have a relevant IT education or documented experience with software support.
• Have a good knowledge of software usage.
• Minimum 3 years of relevant software support experience.
• Have good geographical knowledge, because of our route reviewing activities.
• Speak and write English fluently. Mandarin would be a benefit, but not a requirement.

Your personal skills are really important, so we expect that you are

• Structured, pay attention to details, and are able to prioritize your tasks.
• Flexible and service minded.
• Able to cooperate in an international team.
• Willing to learn and develop in an industry that is digitalizing rapidly.
• Self-starter and can work independently.

Maritime knowledge is a benefit but not a requirement for this position.

For any questions related to this role, please reach out to Tiffany Phua at

ELP Aviation Customer Support Specialists are members of a techno-functional team specialized in providing end user support and customer service for ELPs suite of custom software solutions for various airlines. Customer Support Specialists will be pivotal in ELPs software implementation, ensuring that our products, once delivered to the customer, are performing at a high level. Troubleshoot problems, provide resolutions to tier 1, and certain tier 2 issues, escalate when required, and provide excellent customer service.ResponsibilitiesDiagnose and resolve technical issues related to both the customers user interface and the companys back-end databaseServes as customers primary point of contact by way of ELPs Customer Support system, email, and phoneProvide regular updates to customers on their support requests and follow incidents through to resolutionDocument own work, including test reports and functional specifications for small or medium complexity systemsMaintain customer configurations, assessing and resolving issues in collaboration with the Business SME and Development teamsJob Requirements2-5 years of hands-on experience in a technical support roleProficiency in English, both written and verbalFamiliarity with Test Management and Defect Management toolsStrong communication skills, with the ability to clearly articulate ideas and issuesAbility to work independently with minimal supervisionExcellent organizational and planning skills, with the ability to adapt to new technologies quicklyProficient in Microsoft Word, Microsoft Excel, JIRA, and ConfluenceExperience in the aviation or airline industry is preferred but not requiredBasic understanding of programming languages (SQL, MongoDB, Node.js, Crystal Reports) is a plus but not mandatoryJob Type: Full-timeWork Location: Remote,

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• Customer Support | Technical Support Specialist

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Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, 6 off days in the weekend.

The role of Sales and Customer Support Administrative is an integral part of the team.

You will be the first point of contact for visitors to our business and the ‘owner’ of the receipt and release of goods process within our business. You will work both independently and within the Singapore team, to diligently plan, organize and carry out activities that will assist the company to meet targets, improve the flow of inbound and outbound logistics and meet our high expectations for quality customer service.

This is a somewhat autonomous role, where you need to be comfortable with making front-line decisions and putting forward recommendations to improve process efficiencies to ensure the highest quality of service resulting in goods being delivered and outstanding service to our customers.

Key responsibilities:

1. Sales Support

• Assist the sales team with administrative tasks.
• Maintain and update customer databases
• Coordinate with the logistics to ensure timely delivery of orders.

2. Customer Support

• Act as the first point of contact for customer inquiries via phone, email, or chat.
• Troubleshoot and resolve customer issues related to products, services, or orders and escalate issues to the appropriate department
• Track and follow up on unresolved issues to ensure timely resolution and ensure customer satisfaction.
• Maintain a positive and professional attitude when interacting with customers.

3. Administrative Tasks

• Manage correspondence, including emails, phone calls, and mail.
• Assistance with internal or external meetings and events.
• Organize and maintain sales and customer-related files and documents.
• Manage and maintain office supplies.

4. Communication and Coordination

• Liaise between the sales team, customers and other departments.
• Communicate with suppliers, vendors, or distributors to support the Singapore office

5. Data and Inventory Management

• Update and maintain accurate customer and sales records in systems.
• Prepare weekly/ monthly sales reports and track performance metrics to support the sales team.
• Analyze data to identify trends and areas for improvement
• Monitor inventory levels and coordinate with respective teams to ensure stock availability
• Track orders from placement to delivery and ensure timely fulfilment.

Requirement

• At least 1-3 years of experience in sales/ customer service/ administration, or a similar role
• Diploma/ ITE in business administration or similar preferred
• Excellent verbal and written communication for interacting with customers and internal teams
• Proficiency in CRM software (Monday.com), Microsoft Office (Excel, Word, PowerPoint), and other relevant tools.
• Able to work in a fast-paced environment with minial supervision and cope with company expansion plans
• Ability to manage multiple tasks and prioritize effectively.
• Patience, empathy, and problem-solving abilities to handle customer inquiries and complaints.
• Accuracy in data entry, order processing, and documentation.
• Attitude is everything - you must be a team player with the ability to work cohesively with others
• Be a strong communicator who leads by example, upholds our core values and exhibits expected

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref62at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Arwen Lau Aiwen

EA Personnel Reg No: R25129491

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The role of Sales and Customer Support Administrative is an integral part of the team.

You will be the first point of contact for visitors to our business and the ‘owner’ of the receipt and release of goods process within our business. You will work both independently and within the Singapore team, to diligently plan, organize and carry out activities that will assist the company to meet targets, improve the flow of inbound and outbound logistics and meet our high expectations for quality customer service.

This is a somewhat autonomous role, where you need to be comfortable with making front-line decisions and putting forward recommendations to improve process efficiencies to ensure the highest quality of service resulting in goods being delivered and outstanding service to our customers.

Key responsibilities:

1. Sales Support

• Assist the sales team with administrative tasks.
• Maintain and update customer databases
• Coordinate with the logistics to ensure timely delivery of orders.

2. Customer Support

• Act as the first point of contact for customer inquiries via phone, email, or chat.
• Troubleshoot and resolve customer issues related to products, services, or orders and escalate issues to the appropriate department
• Track and follow up on unresolved issues to ensure timely resolution and ensure customer satisfaction.
• Maintain a positive and professional attitude when interacting with customers.

3. Administrative Tasks

• Manage correspondence, including emails, phone calls, and mail.
• Assistance with internal or external meetings and events.
• Organize and maintain sales and customer-related files and documents.
• Manage and maintain office supplies.

4. Communication and Coordination

• Liaise between the sales team, customers and other departments.
• Communicate with suppliers, vendors, or distributors to support the Singapore office

5. Data and Inventory Management

• Update and maintain accurate customer and sales records in systems.
• Prepare weekly/ monthly sales reports and track performance metrics to support the sales team.
• Analyze data to identify trends and areas for improvement
• Monitor inventory levels and coordinate with respective teams to ensure stock availability
• Track orders from placement to delivery and ensure timely fulfilment.

Requirement

• At least 1-3 years of experience in sales/ customer service/ administration, or a similar role
• Diploma/ ITE in business administration or similar preferred
• Excellent verbal and written communication for interacting with customers and internal teams
• Proficiency in CRM software (Monday.com), Microsoft Office (Excel, Word, PowerPoint), and other relevant tools.
• Able to work in a fast-paced environment with minial supervision and cope with company expansion plans
• Ability to manage multiple tasks and prioritize effectively.
• Patience, empathy, and problem-solving abilities to handle customer inquiries and complaints.
• Accuracy in data entry, order processing, and documentation.
• Attitude is everything - you must be a team player with the ability to work cohesively with others
• Be a strong communicator who leads by example, upholds our core values and exhibits expected

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref62at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Arwen Lau Aiwen

EA Personnel Reg No: R25129491