911 Specialist Engineer jobs in Singapore

Overview
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
PURPOSE
To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures, maximizing customer satisfaction through first-class support activities. To provide the highest level of Service Operation availability, ensuring Systems and Products are properly configured and maintained. To manage and assist the Service Operations team to ensure service delivery quality is maintained through direct assistance in implementing and improving working processes and procedures.
KEY RESPONSIBILITIES
Handle complex incident management
Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
Coordinate with internal teams and external vendors to manage service requests, incidents, problems, and ensure adherence to SLAs
Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes
Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
Collaborate with technical teams to address product-related service issues and recommend improvements
Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement on findings to implement solutions
Ensure documentation is up to date for all operational processes, incidents, and service management workflows
Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency
Be contactable for escalations and support, on and on-call standby during out-of-office hours as required
Deploy changes as needed or based on business requirements
Qualifications
Experience
Minimum 3-5 years’ experience in application/system support, directly dealing with external customers delivering to SLAs.
Operating System: RHEL 7/8
Database: Oracle 19c, RAC, DB/HSM Vault, Data Masking, GoldenGate, Active Data Guard
2-3 years experience in ACM domain, if applicable
Airline experience and/or ATI know-how
Educational Background
Degree or equivalent in Computer Science
Qualifications
Electronic Engineering or equivalent Telecommunications in-country degree qualification
Recognized industry certifications such as RHCSA/RHCE, Oracle Certified Professional
ITIL v4 Foundation Certificate
WHAT WE OFFER
We're committed to diversity. Operating in 200 countries and speaking 60 languages and cultures, we pride ourselves on an inclusive environment. Our offices are comfortable and fun, and we support remote work. Join us and take a step closer to your best life.
Employee Wellbeing:
We offer an Employee Assistance Program (EAP) for you and your dependents 24/7, 365 days/year. We also provide Champion Health, a personalized wellbeing platform.
Professional Development:
Enhance your skills with our training platforms, including LinkedIn Learning.
Competitive Benefits:
Benefits tailored to your local market and employment status.
SITA is an Equal Opportunity Employer. We value diversity and encourage women, aboriginal people, visible minorities, and persons with disabilities to apply and self-identify in the application process.
#J-18808-Ljbffr

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job responsibilities:

The job holder shall:

• Function as a single point contact for 3D (E3D) Administration which includes data base set up and management, model management till hand over, Trouble shooting, Managing Hubs and Satellites, establish 3D model set up procedures and coordinating with all associated parties.
• Responsible for coordination with E3D admin of Client and Subcontractors of the project, assembling and integrating the overall global 3D model from the 3D models of various sub-contractors
• Administration of the E3D Model, customization to suit the project requirements and support to multi-discipline end users of the model.
• Coordinate and create project specific Catalogues and Specifications for piping & pipe supports, structural, Electrical and Instrumentation disciplines in E3D and setting up of project specific drawing templates in the drafting module of E3D.
• Coordinate with the MMD team for import of piping specifications to E3D and trouble shoot.
• Make sure that the integrity of the 3D model database is well maintained and regular transfer of information from 3D model to other IT systems is functioning properly as expected.
• Based on the client specifications, develop project specific modelling procedures, guidelines, procedures for clash check, naming convention and model review and set up the 3D model accordingly. Conduct regular trainings to multi-discipline end users (designers) of the 3D model.
• Work closely with the discipline leads of the projects to understand their requirements and address their demand on time. Develop macros (in PML) to automate tasks, to improve the efficiency and avoid human errors.
• In case of any technical challenges, troubleshoot to resolve the issues on time and if required escalate to Superusers of E3D in other locations for quick resolution. Plan task maintenance of model and create backups as per company procedures.
• Setting up of project specific drawing templates in the drafting module of E3D.
• Responsible for Clash management and Clash Reports. Clean up and Preparation of the 3D model for all Model reviews.
• Be familiar with the workflows of all the IT systems implemented in the project once they have been set up. Be initiative-taking and provide your input to IT plan on time and highlight in advance if there are any technical challenges.

Work experience requirements:

• Must have minimum 15 years of E3D / PDMS Administrator experience in oil & gas projects especially in offshore projects (FPSOs and fixed installations) in the capacity of Admin with similar job responsibilities described above.
• Must be familiar with the workflow of FEED and Detailed Engineering phases of offshore projects.
• Strong background in Aveva's E3D software, thorough working knowledge in all the modules of E3D and experience in development and implementation of Cats and Specs of piping, pipe supports / MDS, structural and EIT is mandatory.
• Conversant with setup of Aveva Draw (2D), Isodraft and spooler administration
• Must be conversant with creations of Teams, Users, DB, MDB and global daemon setup

Qualifications:

• Minimum bachelor's degree preferably in mechanical/Structural engineering or equivalent.

Other skills:

• Must have knowledge on MDS
• Must be conversant with clash management and its resolution
• Must have basic working knowledge of AVEVA Engineering and be conversant with Aveva Review / Navisworks for model review
• Have used PML and commonly used business software applications such MS Office.
• Ability to guide the team of designers for modelling related queries on day-to-day basis for project and troubleshoot
• An initiative-taker and be able to work with minimal supervision, make sound decisions, take independent action, analyse problems, and provide focused solutions to assigned projects.
• Possess strong inter-personal and communication skills and be able to collaborate well with people at all levels in the organization.
• Strong industry knowledge in an MNC work environment would be an advantage

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturing/Sheet Metal Fabrication
• Position Title: Quotation Specialist (Mechanical Engineer)
• Working Location: Hougang - Defu Lane
• Working Hours: Monday - Friday, 8am - 5.45pm
• Salary Package: Up to $2,800 + Variable Bonus (At least 1 month)
• Duration: Permanent

Key Responsibilities

• Analyze customer requirements and specifications to define project needs.
• Create precise cost estimates that include labor, materials, and other expenses.
• Generate detailed quotations with technical descriptions, cost breakdowns, and delivery timelines.
• Ensure quotations align with company pricing strategies and competitiveness.
• Review engineering drawings to assess project feasibility and identify optimal manufacturing processes with engineering and production teams.
• Provide technical support and project feasibility assessments to sales teams and clients.
• Issue production drawings to support manufacturing.
• Stay updated on material costs, labor rates, and manufacturing technologies to refine cost estimation methods.
• Use historical data to track cost trends and identify optimization opportunities.
• Collaborate with sales, engineering, and production teams to enhance quotation efficiency.
• Communicate with clients to clarify project requirements and address concerns.
• Participate in project kickoff meetings for seamless transition from sales to production phases.
• Maintain accurate records of all quotations and perform trend analysis to foster improvements.
• Innovate quotation processes and stay informed on industry best practices and technological advancements.

Minimum Requirements

• Diploma or Bachelor's in Mechanical Engineering or related field.
• Minimum 3 years in mechanical engineering, preferably in quotations or cost estimation roles.
• Entry-level candidates with relevant internships may also be considered.
• Proficient in CAD software (e.g., AutoCAD, SolidWorks).
• Proficient with Microsoft Office (Excel, Word, PowerPoint).

APPLY NOW!

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #74041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Are you an entrepreneurial thinker, creative problem solver and like to drive things forward? Your talent as a networker makes it easy for you to work with many different types of people? At Infineon we have the size, the competence and the faith in innovation to shape the power semiconductor industry. Seize the chance to come on board and become part of our success story!

In your new role you will:

• Design, build and maintain scalable and secure infrastructure for data engineering workloads.
• Develop and manage CI/CD pipelines for data pipelines and software deployment.
• Collaborate with data engineers and data scientists to streamline data ingestion, processing, and storage.
• Automate deployment, monitoring and alerting for data services.
• Ensure system security, availability and performance across datapipelines and services.
• Manage containerised environments using Docker and Kubernetes. Knowledge of Red Hat OpenShift is a plus.
• Optimise data workflows and troubleshoot infrastructure or pipeline issues.
• Monitor and maintain cloud resources and optimise costs.

• Minimum Bachelor’s degree in Computer Science, Engineering or related field.
• 1-2 years of experience in DevOps, Data Engineering or similar roles.
• Familiarity with DevOps, CI/CD, containerization and data orchestration concepts.
• Experience with at least one major cloud services provider (Amazon/Azure/GCP ) .
• Knowledge of modern data orchestration tools like Apache Airflow/Dagster/Prefect etc.
• Knowledge of modern data transformation frameworks like DBT (DataBuild Tool) etc.
• Solid understanding of Python and SQL.
• Solid understanding of data warehouse and data lake architectures(e.g. Redshift, Snowflake, Databricks etc).

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

Job Description

• Industry/ Organization Type: Manufacturing/Sheet Metal Fabrication
• Position Title: Quotation Specialist (Mechanical Engineer)
• Working Location: Hougang – Defu Lane
• Working Hours: Monday – Friday, 8am – 5.45pm
• Salary Package: Up to $2,800 + Variable Bonus (At least 1 month)
• Duration: Permanent

Key Responsibilities

• Analyze customer requirements and specifications to define project needs.
• Create precise cost estimates that include labor, materials, and other expenses.
• Generate detailed quotations with technical descriptions, cost breakdowns, and delivery timelines.
• Ensure quotations align with company pricing strategies and competitiveness.
• Review engineering drawings to assess project feasibility and identify optimal manufacturing processes with engineering and production teams.
• Provide technical support and project feasibility assessments to sales teams and clients.
• Issue production drawings to support manufacturing.
• Stay updated on material costs, labor rates, and manufacturing technologies to refine cost estimation methods.
• Use historical data to track cost trends and identify optimization opportunities.
• Collaborate with sales, engineering, and production teams to enhance quotation efficiency.
• Communicate with clients to clarify project requirements and address concerns.
• Participate in project kickoff meetings for seamless transition from sales to production phases.
• Maintain accurate records of all quotations and perform trend analysis to foster improvements.
• Innovate quotation processes and stay informed on industry best practices and technological advancements.

APPLY NOW!

• Diploma or Bachelor's in Mechanical Engineering or related field.
• Minimum 3 years in mechanical engineering, preferably in quotations or cost estimation roles.
• Entry-level candidates with relevant internships may also be considered.
• Proficient in CAD software (e.g., AutoCAD, SolidWorks)
• Proficient with Microsoft Office (Excel, Word, PowerPoint).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #74041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Industry/ Organization Type: Manufacturing/Sheet Metal Fabrication
• Position Title: Quotation Specialist (Mechanical Engineer)
• Working Location: Hougang - Defu Lane
• Working Hours: Monday - Friday, 8am - 5.45pm
• Salary Package: Up to $2,800 + Variable Bonus (At least 1 month)
• Duration: Permanent

• Analyze customer requirements and specifications to define project needs.
• Create precise cost estimates that include labor, materials, and other expenses.
• Generate detailed quotations with technical descriptions, cost breakdowns, and delivery timelines.
• Ensure quotations align with company pricing strategies and competitiveness.
• Review engineering drawings to assess project feasibility and identify optimal manufacturing processes with engineering and production teams.
• Provide technical support and project feasibility assessments to sales teams and clients.
• Issue production drawings to support manufacturing.
• Stay updated on material costs, labor rates, and manufacturing technologies to refine cost estimation methods.
• Use historical data to track cost trends and identify optimization opportunities.
• Collaborate with sales, engineering, and production teams to enhance quotation efficiency.
• Communicate with clients to clarify project requirements and address concerns.
• Participate in project kickoff meetings for seamless transition from sales to production phases.
• Maintain accurate records of all quotations and perform trend analysis to foster improvements.
• Innovate quotation processes and stay informed on industry best practices and technological advancements.

• Diploma or Bachelor's in Mechanical Engineering or related field.
• Minimum 3 years in mechanical engineering, preferably in quotations or cost estimation roles.
• Entry-level candidates with relevant internships may also be considered.
• Proficient in CAD software (e.g., AutoCAD, SolidWorks)
• Proficient with Microsoft Office (Excel, Word, PowerPoint).

• Submit your application by clicking the APPLY button;
• Email your resume to Please indicate #74041 on the email subject.

• Managing Data network devices that are included in Primary Data Centre.
• Handle Wireless LAN, Wired LAN & Routers assessment on parameters including configuration, bandwidth analysis, policy classification for applications, peak hour traffic analysis based on monitoring system report, traffic encryption etc.
• Provide network solutioning for brands mainly like Cisco, Palo alto, Fortigate, Huawei, F5 load balancers.
• Ability to handle the below.

• Bachelor's Degree Computer Engineering/Information technology/Computer Science/Related field.
• 3-5 years of experience.
• Network solutioning, providing technical support for network which involves cisco router, switches, wireless and design.
• Providing support for network night migrations.
• Network design and maintaining network diagrams, low level and high-level design documents.
• Project management and technical support for solarwinds network monitoring system.
• Toubleshooting of network related issues for network in project phase.
• Routing, switching and wireless, troubleshooting.

Job Description

• Industry/ Organization Type: Manufacturing/Sheet Metal Fabrication
• Position Title: Quotation Specialist (Mechanical Engineer)
• Working Location: Hougang – Defu Lane
• Working Hours: Monday – Friday, 8am – 5.45pm
• Salary Package: Up to $2,800 + Variable Bonus (At least 1 month)
• Duration: Permanent

Key Responsibilities

• Analyze customer requirements and specifications to define project needs.
• Create precise cost estimates that include labor, materials, and other expenses.
• Generate detailed quotations with technical descriptions, cost breakdowns, and delivery timelines.
• Ensure quotations align with company pricing strategies and competitiveness.
• Review engineering drawings to assess project feasibility and identify optimal manufacturing processes with engineering and production teams.
• Provide technical support and project feasibility assessments to sales teams and clients.
• Issue production drawings to support manufacturing.
• Stay updated on material costs, labor rates, and manufacturing technologies to refine cost estimation methods.
• Use historical data to track cost trends and identify optimization opportunities.
• Collaborate with sales, engineering, and production teams to enhance quotation efficiency.
• Communicate with clients to clarify project requirements and address concerns.
• Participate in project kickoff meetings for seamless transition from sales to production phases.
• Maintain accurate records of all quotations and perform trend analysis to foster improvements.
• Innovate quotation processes and stay informed on industry best practices and technological advancements.

APPLY NOW

• Diploma or Bachelor's in Mechanical Engineering or related field.
• Minimum 3 years in mechanical engineering, preferably in quotations or cost estimation roles.
• Entry-level candidates with relevant internships may also be considered.
• Proficient in CAD software (e.g., AutoCAD, SolidWorks)
• Proficient with Microsoft Office (Excel, Word, PowerPoint).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Please indicate #74041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694