225 Salesforce Administration jobs in Singapore

• 5-7 years of experience in Salesforce administration, including Sales and Service Cloud implementation.
• Strong experience in Salesforce development, customization, and day-to-day administration, troubleshooting, and maintenance.
• Proven track record of successfully delivering customer projects, preferably enterprise CRM implementations.
• Salesforce certifications (preferred): Administrator, Advanced Administrator, Platform Developer 1 and Platform Developer 2.
• Hands-on experience with Lightning development using Lightning components, Apex, Apex Test Classes, Visualforce, and integrating Salesforce with third-party apps/tools using SOAP and REST APIs.
• Strong understanding of Salesforce architecture, data model, and security model.
• Experience designing Salesforce asynchronous processes using Batch Apex, Schedulable Apex, Future Methods, and Queueable Classes.
• Proficiency in designing configurable solutions using Lightning Flows.
• Experience writing test classes for maximum code coverage.
• Expertise in custom objects, Process Builder, Flows, Triggers, Workflow Approvals, Web Services, and Data Utilities.
• Proficiency in implementing Salesforce SOQL, SOSL, and dynamic queries

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities:

• Manage existing Salesforce user accounts and ensure new users are set up with appropriate access and permissions.
• Work closely with Salesforce Account Executives to address contract, billing, and licensing matters, ensuring smooth communication and timely resolution.
• Understand and document how different business functions use Salesforce, and help translate their needs into clear process flows.
• Prepare and propose Statements of Work (SOW) for external partners (about 20% of the role).
• Develop, implement, and improve custom Salesforce workflows and processes (about 80% of the role).
• Troubleshoot and resolve Salesforce-related issues, errors, and disruptions to keep operations running smoothly.
• Design and optimize user interfaces for ServiceCloud to ensure a user-friendly experience.
• Continuously evaluate Salesforce workflows, processes, and features to identify areas for improvement and enhance overall efficiency.
• Work proactively to drive productivity by identifying and implementing improvements within Salesforce.

• 2+ years of experience as a Salesforce Administrator , with a focus on Service Cloud .

• Hands-on experience with configuring and managing AgentForce or similar Salesforce-based contact center solutions.
• Proficient in managing case workflows , assignment rules , queues , escalation rules , and entitlement processes .
• Strong understanding of Lightning Experience , especially Service Console.
• Familiarity with Salesforce automation tools such as Flows , Process Builder , and Validation Rules .
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills for working with technical and non-technical stakeholders.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities:

• Manage existing Salesforce user accounts and ensure new users are set up with appropriate access and permissions.
• Work closely with Salesforce Account Executives to address contract, billing, and licensing matters, ensuring smooth communication and timely resolution.
• Understand and document how different business functions use Salesforce, and help translate their needs into clear process flows.
• Prepare and propose Statements of Work (SOW) for external partners (about 20% of the role).
• Develop, implement, and improve custom Salesforce workflows and processes (about 80% of the role).
• Troubleshoot and resolve Salesforce-related issues, errors, and disruptions to keep operations running smoothly.
• Design and optimize user interfaces for ServiceCloud to ensure a user-friendly experience.
• Continuously evaluate Salesforce workflows, processes, and features to identify areas for improvement and enhance overall efficiency.
• Work proactively to drive productivity by identifying and implementing improvements within Salesforce.

• 2+ years of experience as a Salesforce Administrator , with a focus on Service Cloud .

• Hands-on experience with configuring and managing AgentForce or similar Salesforce-based contact center solutions.
• Proficient in managing case workflows , assignment rules , queues , escalation rules , and entitlement processes .
• Strong understanding of Lightning Experience , especially Service Console.
• Familiarity with Salesforce automation tools such as Flows , Process Builder , and Validation Rules .
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills for working with technical and non-technical stakeholders.

Responsibilities :

-Able to have good communication skills and initiating actions

-Sending quotation to customers

-Actively seek out new sales opportunities through calling(leads given), networking and social media

-Constant follow up with existing customers via call or whatsapp

-Collaborate with team members to achieve better results

-Able to use Microsoft Office (Excel, Word, Outlook)

Requirements :

-Min. GCE ‘N’ Level

-Positive attitude

-Result Driven

-Ability to multi-task, prioritize, and manage time effectively

-Exceptional customer service skills

-Able to work independently

-No Experience needed

-Customer service / sales admin experience welcome

What we can offer & benefits:

-Basic + Commission + Performance bonus + AWS (Offered Salary is just Basic, Commission will be an additional on top of the basic)

-5.5 Days work week

-Working hours 9.30am - 6.30pm (Mon-Fri), 9.30am-2pm (Sat)

• Greet and assist customers with inquiries and purchases
• Provide product information and recommendations
• Handle customer complaints and escalate issues as needed

• Operate cash registers, handle cash, credit cards, and other payment methods
• Issue receipts, refunds, or exchanges according to store policies
• Promote ongoing sales, discounts, or loyalty programs

• Restock shelves and ensure merchandise is displayed properly
• Conduct inventory checks and report stock shortages
• Assist in receiving and unpacking new shipments

• Keep the store clean and organized
• Arrange displays to attract customers
• Follow safety and security guidelines

• Meet sales targets and performance goals
• Assist with store opening and closing procedures
• Participate in training and team meetings

Job Title: Administrative Assistant – Sales (Full-Time / Part-Time)

Job Summary: We’re seeking a detail-oriented and proactive Administrative Assistant to support our Sales team. In this role, you'll be instrumental in keeping sales operations running smoothly by handling administrative tasks, coordinating communication, and assisting with documentation and reporting.

Responsibilities:

• Coordinate customer communications and follow-up support
• ️ Manage and organize sales documents, contracts, and reports
• Assist in maintaining sales data, generating regular performance reports

Basic information:

• Salary UP $3.2k
• Location: Kaki Bukit
• Career Progression
• Mon - Friday

Job scope:

• Oversee daily sales support operations and ensure smooth processes.
• Manage purchase orders, delivery orders, sales orders, quotations, and invoices.
• Work closely with internal teams, including Finance, Procurement, Logistics, and Marketing, to ensure seamless collaboration.
• Assist in preparing and submitting necessary reports and documentation for tenders.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Job Description

• Work with Sales Team to enhancing targeted sales revenue
• Handling daily administrative work and processing local & overseas customer inquiries, formulation of quotations, order entry and updating of products price
• Execute standard operating procedure (SOP) work flow processing of sales order, technical drawing once the receipts of clients’ order
• Prepare Sales order, Invoice & Delivery order in SAP system
• Record Item code, Bill of materials (BOM) and Routing in SAP system
• Monitor the work in progress of sales order to coordinate with clients, vendors, inventory including track and trace of sales orders, shipping arrangement or delivery after-sales service
• Daily follow up with in-house production control on time delivery sales work
• Keep good filing system and effective sorting of documents
• Good maintaining In-house catalogues, compile and update of products prices, information and database
• Prepare weekly & monthly status of sales order delivery to customers and Ad-hoc reports
• Work with finance accounting for internal billing to subsidiary for intercompany activities transactions

Requirements

Ability to meet customers will be an added advantage.

• Diploma or equivalent of certificate
• Min 3 year working experience in Sales field or Customer Service
• Industry Proficient in SAP software and MS Office applications
• Resourceful and adaptive to work requirements change
• A problem solver and passion organized team player with good communication skills
• 5.5 day work week

Career Benefits:

• Team building activities
• Guarantee AL + Variable Bonus
• Company medical insurance + dental benefits
• Comprehensive on the job training will be provided

Job scope

• Checking of data accuracy in reports
• Administration & processing of documents, data entry
• Verify and calculation of incentive and commission
• Attending to sales enquiries
• Coordination work among various department
• Support sales members for other necessary arrangements.

Requirements

• 1 year of related experience is required
• Proficient in MS Excel (V-Lookup, Pivot Table, and doing general calculation) is a plus
• Accurate with numbers/ basic mathematical calculations to verify sales documents
• A team player with high level of dedication