109 Retail jobs in Sembawang

A Retail Operations Manager in a bakery oversees daily bakery operations, ensuring quality, efficiency, and customer satisfaction across multiple outlets or a larger single location . Key responsibilities include managing staff, implementing Standard Operating Procedures (SOPs) for production and sales, controlling inventory and costs, maintaining brand standards, and resolving customer issues to achieve business goals.

Key Responsibilities

• Staff Management: Lead, train, and motivate teams, handle scheduling, and ensure high morale and productivity.
• Operational Oversight: Manage daily operations, including opening and closing procedures, adherence to SOPs, and maintaining hygiene and cleanliness standards.
• Production & Quality Control: Ensure baked goods are prepared and displayed according to recipes and brand standards, while minimizing waste.
• Inventory & Cost Control: Monitor stock levels, manage procurement, and control costs to optimize profitability.
• Customer Service: Ensure high-quality service, resolve customer issues, and maintain customer satisfaction.
• Brand Standards: Uphold brand standards in operations, product quality, and customer experience.
• Financial Management: Handle cash, monitor financial performance, and contribute to cost-efficiency.

Required Skills and Experience

• Leadership & People Management: Ability to lead, motivate, and resolve conflicts within a team.
• Organizational Skills: Strong time management, attention to detail, and ability to manage multiple tasks.
• F&B Operations Experience: Proven experience in bakery, cafe, or other F&B settings is highly preferred.
• Problem-Solving: Ability to adapt and resolve issues in a fast-paced environment.
• Communication: Excellent verbal and written skills for staff briefings, training, and customer interaction.
• Cost & Inventory Control: Proficiency in managing inventory, reducing waste, and controlling costs.

This position is responsible for planning and coordinating the operations of the retail store, including managing the staff and all equipment in the store. He/she will also help to manage inventory levels and coordinate with supplies to maintain stock levels.

Individual to be involved in:

1. Oversee daily operations of the store to ensure smooth and efficient service delivery in achieving operational goals.

2. Act as the main point of contact for customer inquiries, complaints, and service-related issues, ensuring timely and satisfactory resolutions.

3. Act as the main point of contact with suppliers in order to manage the inventory in the store

4. Assist in planning and coordinating promotional activities.

5. Collaborate with internal teams to ensure clients receive accurate information and personalized recommendations.

Competencies:

1. Experience in marketing techniques, to assist the team in planning and coordinating promotional acitivites.

2. Expertise in customer service best practices to enhance customer satisfaction and build long-term client relationships.

3. Strong organizational and multitasking skills to efficiently oversee daily store operations

To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses

To report to the general manager regarding all shop and staff concern

and to manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked

to motivate and support shop staff

Responsibility

Responsible for cash handling banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures

To comply with the company's policies and procedures, particulary in relation to shop security, health and safety regulations and the processing of administration requirements

To plan staff hours and schedule off days, annual leave and replacement off days

Requirements

ad hoc duties as required

ability to work in a fast-paced environment

ability to multi task

6 day work week

Retail Sales Promoter (Electrical Appliances Products)

Basic: $1800 + Attractive Commission Package

Location: Downtown Line

Working Hrs: 12.30pm - 9pm (6days work)

Kindly please whatsapp me at Candy Tan )

Email:

Recruitment Support Pte. Ltd.|EA License No.: 24C2598|Reg No.: R

Advertised on: 24 Aug 2025

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

To develop and anchor Mandai as an attractive lifestyle destination through leasing and create a vibrant dining and retail landscape at public spaces in Mandai and optimise revenue streams for the organisation.

Lease Management

Overview: Develop an effective Lease Management Plan to optimize sales, deliver service and operational excellence to ensure tenants viability.

1. Sales/ Revenue Growth/ Reporting

2. Monitor GTO submission, rentals and arrears payments from tenants. Work with Finance and Legal to issue reminder letters and legal letters respectively

3. Prepare and analyse monthly reports of MWW tenants' GTO Sales Performance, and management reports and decks as required
4. Analyse tenants' sales performance business sustainability and viability and evaluate requests for rental reprieve, as required. To pay close attention to tenants with poor sales performance and flag them out to management if there are signs of premature termination
5. Responsible in lease revenue/ CAPEX/ OPEX budgeting
6. Monitor submission of audited sales reports by tenants and ensure that they are submitted in a timely manner, failing which adequate chasers will have to be given. To handle adjustment of audited sales, as required

7. Update tenants on large group bookings at BP and RFN on a fortnightly basis, to allow tenants to better plan inventories

8. Marketing/ Promotions/ Quality Service

9. Onboard tenants onto Mandai's marketing campaigns, secure promotion mechanics/ discounts and marketing collaterals for uploading onto websites/ digital screens/ app etc

10. Partner with tenants to implement new initiatives and co-create marketing campaigns
11. Review and improve tenants' offerings

12. Build excellent landlord-tenant relationships through engagement

13. Operations

14. Manage day-to-day operations matters from circulars, event sales and feedback management, system/ SOP improvements, resolving store issues (technical/ non-technical)

15. Lease Renewal/ Premature Termination of Lease

16. Manage and negotiate lease renewals of existing leases

17. Handle tenants' requests for premature termination of lease, with advice received from Legal.

Place-Making

Overview: Develop a comprehensive Place-Making Strategy to place-make Mandai Wildlife West as a known vibrant public node and attract footfall into the area. Implement new initiatives with internal stakeholders to make MWW more welcoming through physical/ hardware improvements and software programming.

1. Process

2. Develop leasing strategy, market/ prospect and lease new/ existing spaces

3. Set up sales and revenue monitoring and reporting flow

4. People

5. Work closely with the following groups of internal stakeholders:

Finance

• Ensure GTO submission from tenants to facilitate timely billing from Finance
• Monitor audited sales reports submission from tenants and adjustment of audited sales

Sales and Marketing/ Digital & Data/ Events & Programme

• Provide support to marketing campaigns via tenants' promotions
• Obtain information for communications to tenants
• Provide brief for team to assist in generating KVs for marketing purposes

Project Team

• Obtain and clarify plans, drawings, provisions, perspectives of the new spaces for the purpose of marketing to prospects

Legal

• Consult team for situations related to tenants' breaches of contract (eg. Rental arrears, premature termination of lease)

Job Requirements:

• Good Business Degree or the equivalent; relevant qualifications in Real Estate, Consultancy, Asset Management, Marketing or Business / Administration / Management related disciplines
• At least 7 years of experience in:
• managing contracts (e.g. lease documentation, pre-qualification & tender documentation, consultancy and fit-out services) and knowledge of F&B and retail businesses
• retail planning & leasing, retail management, retail operations and business development
• Strong negotiation skills are essential
• Strong strategic capabilities combined with good analytical skills
• Keen eye for details, driven, resourceful and assertive
• Good interpersonal, communication and stakeholder management skills
• Self-motivated, able to work independently and in a team, in a fast-paced environment
• Good command of written and spoken English
• Strong Microsoft Office knowledge, especially excel

Specialization

:

Retail

Type of Employment

:

Permanent

Minimum Experience

:

Not Required

Work Location

:

Singapore Zoo

Duties/Responsibilities:

• Greets, interacts and introduces the Our Barehands brand story to potential customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customer's questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from store room (if required)
• Receives customer orders & collects payment using the store's point of sale system.
• Processes returns and exchanges
• Opens or closes store, following brand's SOP
• Displays products and keeps products maintained visually (including steam ironing clothes)
• Performs any other duties as assigned related to the role

• Excellent verbal communication skills (English & one other language a bonus)
• Excellent active listening skills
• Excellent sales and customer service skills
• Extensive knowledge of the merchandise sold
• Positive and cheerful disposition, and highly approachable
• Ability to anticipate customer's needs
• Ability to recommend merchandise to customers
• Ability to operate or to quickly learn the store's point-of-sale system
• Ability to multitask
• Have a cheerful and friendly disposition
• Highly responsible individual

• Poly or University or equivalent preferred
• Previous retail experience preferred
• On-the-job training provided

• Periods of standing and walking throughout the retail space
• Able to commit at least 16 hours a week including weekends (Sat/Sun)

Customer Service Oversight

• Support your team in managing customer services, including contact and complaint resolution, and utilizing relevant store IT tools for follow-up.
• Establish follow-up routines in your team's schedules for all customer services, including requests, personalized orders, reservations, remote sales, and repair inquiries.
• Collaborate effectively with the sales team to streamline and enhance back-office follow-up processes.

• Lead and assess the business performance of all service-related operations to ensure alignment with business goals.
• Supervise and evaluate conversion rates and average processing times for reservations and customer requests.
• Track lead times throughout the aftersales and repair lifecycle, identifying bottlenecks and suggesting corrective measures as necessary.
• Encourage the sales team to utilize in-store products rather than relying on customer request services when applicable.
• Regularly review workflows to enhance efficiency.

HR & Store Team Management

• Manage staff schedules to maximize sales floor coverage, factoring in overtime, leave, and other absences.
• Coordinate with external agencies for the hiring of temporary staff.
• Oversee internal communication, including information distribution, updates on organization charts, and contact lists.

Store Orders

• Supervise the distribution of staff uniforms, including fitting, ordering, alterations, and dry cleaning.
• Manage supplies of office stationery, food, beverages, and other essential tools, coordinating with suppliers and overseeing delivery and invoicing.

• Ensure the store's daily maintenance (lighting, cleaning, access, security) by coordinating with suppliers and the Head Office for timely interventions and quality control.
• Manage both internal and external security personnel.

Overall Performance Monitoring

• Closely monitor the quality of your team's interactions with customers to ensure alignment with company standards of excellence.
• Conduct weekly morning briefings with your team and provide regular feedback to your Manager.
• Foster a culture where team members support each other during absences.

Individual Performance Monitoring and Development

• Participate in the onboarding process for new team members, covering company culture, product knowledge, and specific job duties.
• Continually coach and develop your team members in the knowledge and skills required to meet team objectives.
• Oversee annual performance evaluations for your team, tracking the development of necessary skills, setting goals for the upcoming year, and anticipating career advancement opportunities.

• Actively engage in the recruitment process for your team, collaborating with the HR department to source suitable candidates and conduct interviews.

Working Location: Orchard

Working Hours: 5-day work week (3 days full shift, 2 days normal shift, 2 days off) | Work on weekends and PH

Job Role:

As a Product Consultant/Retail Assistant, you will represent and promote Premium Performance Apparel products at a mall-based retail location. You will be responsible for educating customers, driving sales, and providing exceptional service.

Job Responsibilities:

• Become a trusted expert on Premium Performance Apparel products.
• Engage with mall visitors and customers, providing exceptional service, answering questions, and offering product recommendations based on their needs and preferences.
• Proactively approach potential customers, demonstrate product features, and drive sales through effective product knowledge and communication.
• Maintain visually appealing product displays and ensure that the Premium Performance Apparel sections of the store are well-organised and stocked.
• Conduct product demonstrations and workshops to educate customers on the benefits and features of Premium Apparel products.
• Monitor product inventory levels, place replenishment orders as needed, and ensure accurate tracking of stock.
• Assist in the planning and execution of promotional events, product launches, and marketing campaigns to boost sales and brand awareness.
• Gather feedback from customers and provide insights to management on customer preferences, product trends, and potential improvements.
• Collaborate with the store team to achieve sales targets and maintain a positive and cohesive work environment.
• Maintain display stands, cleanliness, products and POP pricing.
  Report on competitors' Monthly Sales and Promotion events.

Job Requirements:

• Diploma or equivalent; college degree preferred.
• Knowledge of Premium Performance Apparel products.
• Excellent customer service skills and a friendly, approachable demeanour.
• Strong communication and interpersonal skills.
• Sales-oriented with a proven track record of meeting or exceeding sales goals.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Prior retail experience is a plus.
  A professional and well-groomed appearance.

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel No: R

• Managing the retail shop and all selling functions, including handling the point-of-sale terminal, NETS/credit card terminal, etc.
• Provide excellent customer service by greeting and assisting customers in a friendly and knowledgeable manner.
• Address customer inquiries, concerns, and product-related questions.
• Provide personalized recommendations and guidance to customers seeking health and wellness solutions, based on their individual needs and preferences.
• Ensure a positive shopping experience for customers.
• Assist in the planning and execution of in-store promotions, events and live streaming sessions.
• Merchandising the shop, maintaining adequate inventory levels, tidiness, cleanliness, and other related duties.
• Promoting and achieving satisfactory level of sales through excellent customer service, good product knowledge, honesty and integrity.
• Being well-informed about the benefits of health supplements, health foods, natural/organic personal care and eco-friendly household cleaning products.

• Candidate must possess at least Pre-U/A level/College, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's degree, Post Graduate Diploma, preferably in the field of Food Technology/Nutrition/Retail or equivalent.
• Good communications and inter-personal skill and like working in a retail environment.
• Possess initiative and be result-oriented.
• Prior Experience working in a retail healthcare setting (e.g., pharmacies, clinics, health food stores) is an advantage but not essential. We are open to candidates who demonstrate strong potential and willingness to learn.
• Good experience and knowledge of health products, supplements, and nutrition is highly desirable.

• Vitakids is committed to your success We provide comprehensive training on our specific product lines, building on your existing knowledge of health and wellness products, so you can confidently excel in your role.
• Attractive basic salary, commission and other fringe benefits will be offered to successful candidates.